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Opiniones de Navajo Lodge

2 out of 5
Navajo Lodge
5721 El Cajon Boulevard, San Diego, CA

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 7 de 33 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 33 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 33 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 33 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 33 opiniones" "

6.4/10

Limpieza

5.6/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Karla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Accesible
Se hospedó 1 noche en marzo de 2022
Respuesta de Jay, el 5 abr. 2022
Thank you. See you soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Jay, el 5 abr. 2022
Thank you for review. See you soon

2/10 Terrible

Amber

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Unprofessional and very rude
Se hospedó 1 noche en febrero de 2022
Respuesta de Manager, el 9 feb. 2022
Unfortunately too many peoples in and out, Next room people complained So I tell her please no visitors.

10/10 Excelente

Maya

No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

William

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de j, el 25 oct. 2021
Thank you.

6/10 Aceptable

Christopher

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal
They claimed i had no reservation even after showing them my confirmation. No offer of a room… nothing. I was forced to find another hotel at the last minute at much higher cost (weekend at tourist high season).
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the staff is very professional and the location is perfect if that's your concern.
Se hospedó 1 noche en julio de 2021
Respuesta de Jay, el 11 jul. 2021
Thank you.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Small but clean
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Didn’t have parking at night
Se hospedó 2 noches en mayo de 2021

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were used condom wrappers in the room. The wifi wasn't working when we were there, maybe that's what they always say though..
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Lorena

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021

2/10 Terrible

maria

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de Jay, el 24 mar. 2021
Person never stayed at hotel . How the person can write a review!

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Is a trash hotel
1st I will never book there again the place is a trash no towels they charge more then they say I had to look somewhere else to stay the night I want my money back. I can’t believe that hotels.com have them in their website terrible place.
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Angelita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021
Respuesta de JAY, el 12 ene. 2021
THANKYOU ! WILL SEE YOU SOON.

8/10 Bueno

Alvin

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The lady behind the counter had no people skills
Se hospedó 1 noche en septiembre de 2020

2/10 Terrible

Doug, San Diego

No le gustó: Servicio y personal
I was treated horribly by the manager of this property. I made a reservation and then called the hotel to cancel about one hour later. The person I spoke to did not speak English very well but assured me that I would not be charged. Then they ended up charging me one night on my credit card. They refused to offer a refund.
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great little place to stay
Very quaint and clean hotel. We were on the second floor next to the maintenance shop and it was left open. The room was clean albeit a little outdated. Overall, I would definitely stay here again!
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Derwyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
High marks for this small establishment.
I left my phone charger and they let me use their phone to call my mom. Very nice of them.
Se hospedó 1 noche en agosto de 2018
Respuesta de Tom, el 27 ago. 2018
Thank you.

8/10 Bueno

Ysabel Torrez

Le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2017

2/10 Terrible

Tanya, Bay Area, CA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awful motel.
When we first arrived, we were checked into a dirty, smoking room. The room hadn't been serviced and looked like someone had just checked out. Also, I requested non-smoking. The second room was better, but there was ash and [what looked like] dog kibble on the bathroom floor. There was mold on the shower curtains at the bottom and the smoke detector had been completely removed from the wall (the wires left hanging). At one point during the stay, one of the men (the younger of the two I saw there) working at the hotel let himself into my room with their key. Just opened up the door for whatever reason. That was pretty upsetting, luckily I was fully clothed while on the bed. Also, at 7 am when I was packing up my car my room key decided to stop working entirely and no one would answer at the office. Luckily we had planned to be out most of the day but that was still very annoying. The bathroom window was faced directly into the parking lot of another business that was a level up - so whoever was walking by could look directly down into your window through the chain link fence. Parking was crap, if you got back too late you wouldn't have a spot and some were even double parking/blocking in others.
Se hospedó 3 noches en julio de 2017

8/10 Bueno

Samanths

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2017

4/10 Malo

Amanda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was not very clean, they charged my card twice, they were rude towards me but kind to my husband. My husband had to take pictures of the room to ensure that we were not charged for damages that were already present. He also brought in a blanket and pillow for me from the car because he did not feel comfortable with me using their linen's.
Se hospedó 1 noche en julio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
The place was nice and clean no bed bugs and this hotel was in great shape
Se hospedó 4 noches en junio de 2017

6/10 Aceptable

Roman

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal

2/10 Terrible

louis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst stay
Manager was horrible, bad customer service. Unaware of late check out fee when specifically asked the night before what would be reasons why we would not get deposit back

10/10 Excelente

Angie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient
Every two weeks my husband and I have been staying here same room and we love it , he works out of town and I hope we keep getting the same room . Man at the desk was nice .

4/10 Malo

Barbara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Dump
The room provided the basics, towels, pillows, filthy comforter. The only good service was check in & check out

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Displaced Fsmily
Family displaced by fire to our home. Hotel Owners very disrespectful. Room had leaks in ceiling, mildew in bathroom. Roaches, room wasn't properly sanitized.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal
A place to smash not stay for extended purposes
Too many opportunities to take more money out of my wallet

6/10 Aceptable

Debbie and Lamo, San Diego

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Small but nice
The Lodge is going through some major renovations. I could tell it was a "no tell motel" at one time.The room we had was brand new, small, efficient yet very clean. The manager was very nice.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not worth half of what I paid.
Upon arrival it took 10 minuets to get anyone to the front desk, not to mention it stinch of leftover curry. The parking lot was extra small and there were only 3 towels in the room. I really wanted my money back.