8/10 Bueno
David V., Vancouver, BC
5 mar. 2025
Le gustó: Limpieza
Great house for a group in the San Diego suburbs
This was a big house with plenty of room for our two families (3 adults, 4 kids aged 3-8yrs old). The house was well stocked with plenty of bedding and towels for all the rooms, lots of dishes and cutlery and enough coffee mugs to wake up an army any given morning. Lots of room in the common areas to relax and play. The backyard was fun for the kids and the hot tub was a treat (it was stuck at a MINIMUM of 104F during our stay but were told it was going to be fixed soon). Cleanliness was superb, even my discerning friends were impressed how clean it was on arrival. The neighborhood is quiet and out of the way; it has easy access to Hwy 54 and the I-5 to simplify going places but there wasn't really anything walkable around.Communication with the property managers was an issue. The property is managed by AvantStay and trying to communicate through VRBO was cumbersome. Automated replies were often followed up with stock answers based on AvantStay's policies and then followed again with annoying surveys about their service. I don't know where the owner of this property is but communicating with them directly would have been better. AvantStay's local representatives were more responsive via WhatsApp after we checked in but ultimately AvantStay's involvement in this property seems to make it harder to deal with and doesn't seem to add any extra value for guests (unless you like being emailed pricey add-ons to your trip every couple days after you book).
David V.
Se hospedó 4 noches en febrero de 2025