Ropa de cama de alta calidad y edredón

Opiniones de LiA Hotel

2.5 out of 5
LiA Hotel
950 El Camino Real, San Carlos, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 551 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 260 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 85 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 57 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 47 de 1000 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Shirley

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de LiA team, el 19 mar. 2024
Thank you for taking the time to rate your recent stay at our hotel with a perfect 5/5 score. Your feedback is greatly appreciated, and we are delighted to hear that you had a positive experience with us. We strive to provide excellent service and amenities to all our guests, and we are pleased to know that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excelente

Deibis

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelete servicios
Se hospedó 1 noche en febrero de 2024
Respuesta de LiA team, el 27 feb. 2024
Thank you so much for leaving us such a wonderful review and a perfect rating. We are thrilled that you had such a positive experience and found our services to be excellent.Our hotel strives to provide a truly unique experience, and we take great pride in the high standards of hospitality that our team consistently delivers. Your comments are a testament to their efforts, and I'll be sure to pass on your praise. We continuously work to meet the needs and expectations of our guests, and your feedback will undoubtedly encourage us to strive harder in our goal to provide exceptional service to our valued patrons.Thank you once again for choosing us for your accommodation needs, and for taking the time to share your satisfying experience. We greatly value your patronage and look forward to welcoming you back in the near future for another memorable stay.

10/10 Excelente

Elvis

Se hospedó 4 noches en enero de 2024
Respuesta de LiA team, el 11 feb. 2024
Thank you for taking the time to leave us a 5/5 rating! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service and create memorable experiences for all our guests.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

2/10 Terrible

Elio

No le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023
Respuesta de LiA team, el 31 ene. 2024
We're sorry to hear that your experience fell short of your expectations. If there's anything specific that we can address to improve your experience, please feel free to share with us. Your feedback is valuable to us, and we'd like to do everything we can to make sure you have a more positive experience in the future.

10/10 Excelente

Susy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de LiA team, el 25 dic. 2023
Thank you for continuing to choose the LiA Hotel. We work hard to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoy our hotel and staff. It was a pleasure hosting you and we look forward to welcome you back soon.

10/10 Excelente

Adan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Chido
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ray, el 5 sept. 2023
Good morning Adan,Thank you for the kind feedback. We hope you have a great day!

10/10 Excelente

Adan

Se hospedó 1 noche en julio de 2023
Respuesta de Ray, el 9 ago. 2023
Good morning Adan,Thank you for the 5/5 rating, we look forward to your next stay here!

8/10 Bueno

Anthony

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de LiA team, el 2 jul. 2023
Thank you for your positive review. We are glad to read that you xperienced exceptional service and that you enjoyed our hotel's staff and convenient location. We hope to have the pleasure of welcoming you back in the future.

8/10 Bueno

Cristina

Se hospedó 1 noche en junio de 2023
Respuesta de LiA team, el 7 jun. 2023
Thank you for taking the time to review your recent stay at the LiA Hotel. Your thoughtful and diligent feedback is very much appreciated. It is always nice to hear about our strengths, but it is equally important to know where we can approve. We will be sure to pass along your feedback to our team.

10/10 Excelente

Oscar

Se hospedó 1 noche en mayo de 2023
Respuesta de LiA team, el 24 jun. 2023
Thank you for your fantastic feedback - we are thrilled that you had such a wonderful experience with our staff. We are also delighted you were able to enjoy our amenities that fit your needs. It was a pleasure reading how much you enjoyed our staff and the local business. We will make sure to share your gracious review with all our employees. We appreciate your review, and the detail that you have provided for future guests at our property. We look forward to welcoming you back when you are next in this neighborhood.

2/10 Terrible

GEREMIAS

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I DINT CHECK IN BECAUSE THE PERSON ON THE FRONT DESK HE WAS SO MEAN TO ME I WANT MY MONEY BACK
Se hospedó 1 noche en mayo de 2023
Respuesta de LiA team, el 5 jun. 2023
We are sorry to hear you did not have any valid credit or debit card at check in for our deposit. its a requirement at check in. For your future endeavors, we suggest reading the policy before confirming any reservations.

4/10 Malo

Suzy

No le gustó: Servicio y personal
No puedo opinar porque no llegué el día de la reservación 🙁 no tengo idea cómo es el lugar ,
Se hospedó 1 noche en mayo de 2023
Respuesta de LiA team, el 5 jun. 2023
Hi Suzy, We are sorry to hear you did not make it to your reservation. We hope you book with us in the near future, so you can enjoy your stay at LiA Hotel

6/10 Aceptable

Eduardo

Se hospedó 1 noche en mayo de 2023
Respuesta de LiA team, el 19 jun. 2023
Thank you for being our guest at the LiA. We regret that your experience with us was not as expected, and would like to apologize for any inconvenience you encountered. Thank you for sharing your thoughts, as it will help us enhance our guest experience. We hope to see you in the future for a more pleasant stay.

10/10 Excelente

Claudia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked it a lot. It was very comfortable and cozy.
Se hospedó 1 noche en mayo de 2023
Respuesta de LiA team, el 30 may. 2023
Thank you for your detailed feedback; we very much appreciate the time that you spent sharing your experience with us. It is always wonderful to hear positive feedback in relation to our staff, thank you for those comments. We are pleased that our staff went above and beyond to help you out. We are delighted for your recommendation of our property. We look forward to welcoming you back!

10/10 Excelente

Victoria

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Todo bien el personal muy amable Gracias
Se hospedó 1 noche en abril de 2023
Respuesta de LiA team, el 4 may. 2023
Thank you for taking the time to review your recent stay at the LiA Hotel. Your thoughtful and diligent feedback is very mucThank you for taking the time to review your recent stay at the LiA Hotel. Your thoughtful and diligent feedback is very much appreciated. It is always nice to hear about our strengths, but it is equally important to know where we can approve. We will be sure to pass along your feedback to our team.h appreciated. It is always nice to hear about our strengths, but it is equally important to know where we can approve. We will be sure to pass along your feedback to our team.

10/10 Excelente

Alan

Se hospedó 1 noche en marzo de 2023
Respuesta de LiA team, el 8 abr. 2023
Thank you for continuing to choose the LiA Hotel. We work hard to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoy our hotel and staff. It was a pleasure hosting you and we look forward to welcome you back soon

4/10 Malo

Julio

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Lo que no me gustó que el refrigerador no funciona y se me descompuso la leche y unas frutas y el servicio al cliente muy mal
Se hospedó 5 noches en febrero de 2023
Respuesta de LiA team, el 8 abr. 2023
Dear ,We thank you for your most recent stay and taking the time out of your day to leave us your feedback. We sincerely apologize that the present issue was not solved during your stay and caused an inconvenience. We have passed down the message to our maintenance dept to take a deeper look into the problem. Thank you again for staying with us, we look forward to seeing you again. Hospitably,

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Jose

Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Gustavo

Viaje en grupo
Le gustó: Limpieza
muy alto el precio para los servicios que ofrece
no nos hicieron la limpieza de la habitación
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Soraya

Viaje familiar
Buena
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Eduardo

Le gustó: Servicio y personal

10/10 Excelente

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un lugar tranquilo cómodo limpio lo único q debería no me gusta es champú y acondicionador deberían de poner los frascos grandes q rinda solo ponen dos sobresitos no rinde para dos personas es lo único q no es bueno
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

sonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Gabriel

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Rosa

Se hospedó 2 noches en julio de 2022

2/10 Terrible

Stephanie

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Leimar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10 puntos
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Sonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo exelente limpieza en la oficina los empleados amables la abitacion bien grande la cama enorme todo estubo exelente lo recomiendo  por limpieza atención iprecio
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Alma Delia López

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Está limpio , cerca de tiendas,farmacia
Se hospedó 1 noche en septiembre de 2021
Respuesta de Vanessa , el 6 oct. 2021
I would like to thank you for taking the time out of your day to leave such a positive review about our Hotel. I'm pleased to hear that you were able to indulge in all the wonderful amenities and items we have to offer our guests. We greatly appreciate your positive feedback. Hospitably

10/10 Excelente

Azhalia

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy, close to a lot of places and restaurants
Se hospedó 1 noche en septiembre de 2021
Respuesta de Vanessa , el 6 oct. 2021
I would like to thank you for taking the time out of your day to leave a review about our Hotel. We greatly appreciate any feedback. We hope to see you again very soon! Hospitably

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2021
Respuesta de Vanessa , el 21 ago. 2021
I would like to thank you for taking the time out of your day to leave a review about our Hotel. We greatly appreciate any feedback. We hope to see you again very soon!  Hospitably

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente 👌
Se hospedó 1 noche en julio de 2021
Respuesta de Vanessa , el 23 jul. 2021
I would like to thank you for taking the time out of your day to leave a review about our Hotel. We greatly appreciate any feedback. We hope to see you again very soon!

10/10 Excelente

Martha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy tranquilo
Se hospedó 1 noche en febrero de 2021
Respuesta de Vanessa , el 28 feb. 2021
Me gustaría agradecerle por tomarse el tiempo de su día para dejar un comentario sobre nuestro hotel. Agradecemos enormemente cualquier comentario. ¡Esperamos verte de nuevo muy pronto!

6/10 Aceptable

Kiara

Se hospedó 1 noche en enero de 2021
Respuesta de Vanessa , el 6 feb. 2021
Dear Kiara, I would like to thank you for taking the time out of your day to leave a review about our Hotel. We greatly appreciate any feedback. We hope to see you again very soon!  Hospitably,   Vanessa Barajas Senior Xperience Associate

10/10 Excelente

Sonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente
Se hospedó 3 noches en noviembre de 2020
Respuesta de Lourdes, el 6 dic. 2020
Dear Sonia, I would like to thank you for taking the time out of your day to leave such a positive review about our Hotel. I'm pleased to hear that you were able to indulge in all the wonderful amenities and items we have to offer our guests. We greatly appreciate your positive feedback. Hospitably, Lourdes Mota Xperience Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Bueno
Se hospedó 1 noche en octubre de 2020
Respuesta de Lourdes, el 1 nov. 2020
Dear , Guest. I would like to thank you for taking the time out of your day to leave a review about our Hotel. We greatly appreciate any feedback. We hope to see you again very soon! Hospitably, Lourdes Mota Xperience Manager

10/10 Excelente

eduatdo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Lourdes Mota Xperience Manager, el 25 ago. 2020
I would like to thank you for taking the time out of your day to leave a review about our Hotel. We greatly appreciate any feedback. We hope to see you again very soon! Hospitably,

10/10 Excelente

jin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice interior.
Se hospedó 1 noche en mayo de 2024
Respuesta de LiA team, el 19 may. 2024
Thank you for your glowing review! We're thrilled to hear that you appreciated our hotel's interior design. Our team works hard to create a welcoming and aesthetically pleasing environment for our guests, and we're delighted that it made a positive impression on you. We hope to welcome you back soon for another delightful stay!

10/10 Excelente

KIM

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.may i include the desk mgr. had good rapport and was welcoming. My visit 2 days economical for 15 may 24 Room attractively decorated inside and out.
Se hospedó 2 noches en mayo de 2024
Respuesta de LiA team, el 19 may. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the warm welcome and excellent rapport with our Front Desk Manager. It's wonderful to know that you found your two-day visit economical and that you appreciated the attractive decor both inside and out. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay soon!

10/10 Excelente

Huei-Ling

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de LiA team, el 19 may. 2024
Thank you for choosing to stay with us and for awarding us a perfect 5/5 rating! Your satisfaction is our top priority, and we're thrilled to hear that we delivered an exceptional experience during your visit.We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the near future.

6/10 Aceptable

Rene

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
It was clean and the water pressure and temp was good. The bare floors on 2nd floor made everything very noisy on the bottom floor. Also the traffic and train noise were constant and loud. The air conditioner went on and off all night and was so loud it sounded like a ventilator.
Se hospedó 1 noche en mayo de 2024
Respuesta de LiA team, el 18 may. 2024
Hello! Thank you for sharing your feedback on your recent stay at our hotel. We are glad to hear that you found the cleanliness and water pressure to be satisfactory. We apologize for any inconvenience caused by noise disturbances from the bare floors on the 2nd floor and external factors like traffic and train noise. We will take your comments into consideration as we strive to improve our guests' overall experience. Thank you for choosing to stay with us.

2/10 Terrible

Bryan

The hotel is right next to a train with thin walls that do not block sound. It was impossible to sleep all night because of the noise. When we tried to cancel the remaining nights, the hotel still charged us for cancelling the room and charged us part of the remaining stay even though the reason we were cancelling was that the room was completely unfit to sleep in due to the ambient noise getting through the structure.
Se hospedó 2 noches en mayo de 2024
Respuesta de LiA team, el 14 may. 2024
We are terribly sorry to hear about your experience during your stay at our hotel. We sincerely apologize for the inconvenience caused by the noise from the train and the thin walls. As a hotel dedicated to providing a comfortable and relaxing stay for our guests, we regret that we were unable to meet your expectations in this regard.We appreciate your feedback and we will certainly look into ways to mitigate the noise issue in order to improve the overall experience for our guests. Additionally, we will review our cancellation policy to ensure that similar situations are handled with more flexibility and understanding in the future.We value your patronage and hope that you will consider giving us another opportunity to demonstrate our commitment to providing exceptional hospitality. Thank you for bringing this to our attention.

2/10 Terrible

Bo

The hotel is right next to a train with thin walls that do not block sound. It was impossible to sleep all night because of the noise. When we tried to cancel the remaining nights, the hotel still charged us for cancelling the room and charged us part of the remaining stay even though the reason we were cancelling was that the room was completely unfit to sleep in due to the ambient noise getting through the structure.
Se hospedó 4 noches en mayo de 2024
Respuesta de LiA team, el 14 may. 2024
We are terribly sorry to hear about your experience during your stay at our hotel. We sincerely apologize for the inconvenience caused by the noise from the train and the thin walls. As a hotel dedicated to providing a comfortable and relaxing stay for our guests, we regret that we were unable to meet your expectations in this regard.We appreciate your feedback and we will certainly look into ways to mitigate the noise issue in order to improve the overall experience for our guests. Additionally, we will review our cancellation policy to ensure that similar situations are handled with more flexibility and understanding in the future.We value your patronage and hope that you will consider giving us another opportunity to demonstrate our commitment to providing exceptional hospitality. Thank you for bringing this to our attention.

10/10 Excelente

Carmel

Viaje familiar
Le gustó: Servicio y personal y servicios
Motel. Parking. Convenient to San Carlos and freeway. Comfy bed and great amenities. Clean bathroom. Friendly staff; 24/7 front desk.
Se hospedó 1 noche en mayo de 2024
Respuesta de LiA team, el 14 may. 2024
Thank you for your 5/5 rating and positive review of our hotel! We are glad to hear that you found the parking convenient and that the location was convenient for your needs. It's great to know that you found the bed comfy and enjoyed the amenities provided. We take pride in keeping our rooms and bathrooms clean for our guests. Our staff strives to provide excellent customer service, and we're happy to hear that they were friendly and available at the front desk 24/7. We hope to welcome you back again in the future!

10/10 Excelente

MAURICIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent place. Love the stay there
Se hospedó 1 noche en marzo de 2024
Respuesta de LiA team, el 11 may. 2024
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had an excellent stay at our hotel. Our team works hard to provide exceptional service and create a memorable experience for all our guests. We hope to welcome you back again soon for another wonderful stay.

8/10 Bueno

Jim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, clean, nice decor, lots of good dining a short drive away
Se hospedó 2 noches en mayo de 2024
Respuesta de LiA team, el 8 may. 2024
Thank you for your kind words and positive feedback about our hotel. We are delighted to hear that you enjoyed the service provided by our staff, the cleanliness of our facilities, and the nice decor. We are also glad to know that you found plenty of good dining options nearby. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future.

10/10 Excelente

Sabit

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
That was great!
Se hospedó 2 noches en abril de 2024
Respuesta de LiA team, el 6 may. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great stay with us and that we were able to meet your expectations. Our team works hard to ensure that all our guests have a memorable experience, and it's always rewarding to receive such positive feedback. We hope to welcome you back again soon for another fantastic stay!

10/10 Excelente

Richard

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff are wonderful. Thank you for your service.
Se hospedó 2 noches en abril de 2024
Respuesta de LiA team, el 2 may. 2024
Thank you for your kind words about our front desk staff! We are thrilled to hear that you had a wonderful experience with them. Our team takes great pride in providing exceptional service to all our guests. We look forward to welcoming you back for another memorable stay in the future!

10/10 Excelente

Richard

Se hospedó 1 noche en abril de 2024
Respuesta de LiA team, el 20 may. 2024
Thank you so much for your review! We're absolutely thrilled to hear that your experience with us warranted a perfect score. It truly means the world to us to know that we were able to exceed your expectations and provide you with a memorable stay.Our team works tirelessly to ensure that every guest feels welcomed and valued, so it's incredibly rewarding to receive such positive feedback. We're delighted that you enjoyed our amenities and services, and we hope that your time with us left you feeling relaxed and rejuvenated.If your travels bring you back to our area, please don't hesitate to reach out. We'd love to welcome you back for another fantastic stay.