Dear Martin,Thank you for taking the time to share your positive experience with us on Expedia. We are delighted to hear that you had a fantastic stay with us.Your 5 out of 5 rating is truly appreciated, and we will make sure to share your feedback with our staff. It is always motivating for us to know that our hard work and dedication have made a positive impact on our guests' experiences.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,

Thank you so much Lourdes for staying with us and for sharing your review about your experience. We hope that you will consider staying with us in the near future should you be back to our location. Thank you once again and see you again soon. Sincerely, Mary DomingoGeneral Manager

Thank you for staying with us.

Thank you for the perfect review!

Thank you so much for the amazing rating. I am glad you enjoyed our rooms. Thank you for staying at Courtyard Redwood City.

Thank you so much for your rating. I'm glad you liked the location and our accommodations. Thank you for staying at Courtyard Redwood City

Thank you so much for an amazing rating. I'm glad you enjoyed your stay at Courtyard Redwood City.

Dear Vadym,Thank you so much for taking the time to leave a review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. Your 5-star rating is greatly appreciated.We strive to provide exceptional service and ensure that our guests have a memorable and enjoyable stay. It's wonderful to know that we met your expectations and that you were satisfied with your time at our property.If there's anything else we can do to make your next visit even better, please feel free to reach out to us. We look forward to welcoming you back in the future.Best regards,

Dear Harrot,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and the 5 out of 5 rating you gave us on Expedia.We are thrilled to hear that you had a very nice experience during your stay with us. Your satisfaction is extremely important to us, and we are delighted to know that we were able to meet your expectations.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We are always here to assist you and ensure that you have a wonderful experience every time you visit us.Once again, thank you for choosing to stay with us and for your positive review. We truly value your feedback and look forward to welcoming you back to our hotel in the future.Warm regards,

Dear Zoe,Thank you so much for taking the time to leave a review on Hotels.com. We greatly appreciate your feedback and are thrilled to see that you rated your experience with us a perfect 10 out of 10.Your positive review means a lot to us and serves as a testament to the hard work and dedication of our team. We are delighted to hear that you had a fantastic stay with us and that our property met your expectations.Once again, thank you for choosing to stay with us and for sharing your wonderful feedback. We hope to have the pleasure of welcoming you back in the future.Warm Regards,

Dear Yesenia,Thank you for taking the time to share your feedback about your recent stay at our hotel on Expedia. We appreciate your review and the 4 out of 5 rating you gave us.We are glad to hear that you had a positive overall experience during your stay. Your feedback is important to us as it helps us identify areas where we can improve and enhance the experience for our guests.If there are any specific areas or aspects of your stay that you would like us to address or any suggestions you would like to share, please let us know. We value your input and are always looking for ways to enhance our services.Once again, thank you for choosing to stay with us and for your valuable feedback. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with an even better experience.Warm regards,

Thank you, Laura, for your wonderful review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us.Providing exceptional service and creating a comfortable environment for our guests is our top priority, so it's gratifying to know that we met your expectations. We appreciate your five-star rating and are glad that you had a great time at our hotel.Thank you again for choosing our hotel and for your positive feedback. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.

Dear Michael,Thank you for sharing your feedback with us regarding your recent stay at our facility. We appreciate your overall positive comments about our facility. However, we understand that the noise from Highway 101 outside your room disrupted your sleep, and we apologize for any inconvenience this may have caused.We strive to provide our guests with a comfortable and peaceful environment, and we understand that a good night's sleep is essential for a pleasant stay. We apologize for falling short in this aspect and for any inconvenience you experienced as a result of the highway noise.Your comments are valuable to us, and we will make sure to address this issue to minimize such disturbances in the future. We always aim to provide our guests with a relaxing and enjoyable experience, and we regret that this was not fully achieved during your stay.Thank you for bringing this matter to our attention. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,

Dear Jeanne,Thank you for taking the time to review your recent stay at our hotel on Expedia. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us, giving us a 5 out of 5 rating.We strive to provide exceptional service and a comfortable stay for all our guests, and we are thrilled to know that we succeeded in meeting your expectations. Your kind words serve as a great motivation for our team to continue delivering excellent experiences to all our guests.If there is anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We are here to ensure that every visit is enjoyable and memorable.Thank you once again for choosing to stay with us and for your wonderful review. We look forward to welcoming you back to our hotel in the near future.Warm regards,

Dear Jonathan,Thank you for taking the time to share your wonderful feedback on Hotels.com. We are thrilled to hear that you had a 10 out of 10 experience with us.Your positive rating means a lot to us, and we are grateful for your kind words. We strive to provide exceptional service and create memorable experiences for our guests, and we are glad to know that we succeeded in doing so during your stay.If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We appreciate your support and look forward to welcoming you back in the near future.Warm regards,

Dear Don, thank you for taking the time to leave a review on Expedia. We appreciate your feedback and are glad to hear that you had a positive experience during your stay with us. We understand that your main goal was to have a comfortable place to stay after a New Year's Eve party, and we're happy to hear that our hotel met your expectations in that regard. We strive to provide a cozy and convenient environment for all our guests. Although you didn't have a chance to use any of our amenities, we hope that you will have an opportunity to do so during your next visit. We have a range of facilities and services that we believe would enhance your experience even further. Thank you for recommending our hotel to others in need of accommodation in this area. We look forward to welcoming you back in the future.Best regards,

Dear valued Guest,Thank you for bringing your concerns to our attention regarding your recent check-in experience at Courtyard Redwood City. We apologize for any inconvenience or confusion you may have experienced during the process.We understand that there was a discrepancy with your room reservation, and we sincerely apologize for any inconvenience caused. Our team strives to provide seamless and efficient service, and we apologize for any miscommunication or inconvenience you encountered. We have shared your feedback with our front desk team to ensure that similar situations are handled more effectively in the future.Regarding the billing issue, we apologize for any frustration you experienced. While our hotel is responsible for managing reservations made directly with us, reservations made through third-party booking platforms such as Expedia are typically handled by the booking agency. However, we apologize if there was any miscommunication or lack of assistance during your call. We will address this internally to ensure better communication and support for our guests.In regard to the lack of complimentary water in the room, we apologize for any inconvenience caused. We appreciate your feedback and will review our amenities to ensure a more comfortable stay for our guests.Lastly, we apologize for any dissatisfaction with our parking policy. We understand that parking charges can be an inconvenience, and we will take your feedback into consideration as we evaluate our policies.We value your feedback and the opportunity to address your concerns. If there is anything else we can do to assist you or if you would like to further discuss your experience, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.Best regards,

Dear Ashley,Thank you so much for taking the time to leave a positive review on Expedia. Your feedback means a lot to us, and we are thrilled to hear that you had a wonderful experience. We truly value your business and hope to have the pleasure of welcoming you back in the near future.We wish you all the best in 2024 and beyond!Warm regards,

Dear Shih,Thank you for your review and giving us a perfect rating of 5 out of 5 stars! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. We truly appreciate your kind words and recommendation.Our team works hard to provide exceptional service and ensure that our guests have a memorable stay. Your satisfaction is our top priority, and it is always rewarding to receive positive feedback like yours.If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!

Dear John,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations and that you rated your stay with only 1 out of 5 stars.We would greatly appreciate it if you could provide us with more details about your stay and what specifically led to your dissatisfaction. Your feedback is important to us, as it helps us identify areas for improvement and ensure that we provide a better experience for our future guests.We would like to assure you that we take all guest feedback seriously and use it as an opportunity to make necessary changes and improvements. We apologize for any inconvenience caused during your stay and we hope to have the opportunity to make it right for you in the future.We hope to have the chance to welcome you back for a more positive experience.Warm regards,

Dear Kevin,Thank you for your review and for rating your stay with 4 out of 5 stars. We appreciate your feedback and are glad to hear that you had a positive experience overall.We understand your desire for a restaurant within walking distance in Redwood City downtown. We currently have a bistro on-site open for breakfast and dinner. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,

Dear Robert,Thank you for taking the time to share your feedback on Expedia. We appreciate your 4 out of 5 rating and your kind words about our clean hotel and friendly staff. It's great to hear that you enjoyed the proximity to walking trails.We understand that the walking distance to restaurants and downtown may have been a bit challenging. While we do have a Bistro on-site serving breakfast and dinner. We appreciate your feedback regarding the limited parking. We will take this into consideration as we continue to enhance our services.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Warm regards,

Dear Alvaro,Thank you for sharing your feedback. We are glad to hear that you found the hotel to be satisfying in terms of cleanliness, price and the friendliness of the staff. We appreciate your feedback and hope to welcome you back in the future for an even better stay.Warm regards,

Dear James,Thank you for sharing your feedback. I'm sorry to hear that you experienced issues with the power switches and outlets during your stay. It's also disappointing to hear that the soap dispenser in the shower was empty. I apologize for any inconvenience caused. I have passed your comments along to the relevant departments to address these issues and ensure that they are resolved promptly. We appreciate your feedback and hope to have the opportunity to provide you with better experience in the future. Warm regards,

Dear Miguel,Thank you so much for your review and giving us a perfect rating of 5 out of 5 stars! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Our team works hard to provide exceptional service and ensure that our guests have a memorable stay. Your satisfaction is our top priority, and it is always rewarding to receive positive feedback like yours.If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!

Dear Barry,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that your experience was great and that you enjoyed every aspect of your stay. We appreciate the perfect score 5 out of 5.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for another exceptional stay. Warm regards,

Thank you for your review, Carlos. We're glad to hear that you liked your room during your stay with us. We strive to provide comfortable and enjoyable accommodations for our guests, and it's always rewarding to receive positive feedback. We appreciate you taking the time to share your experience, and we hope to welcome you back again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

Dear Kimberly,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations and that you rated your stay with only 2 out of 5 stars. We would greatly appreciate it if you could provide us with more details about your stay and what specifically led to your dissatisfaction. Your feedback is important to us, as it helps us identify areas for improvement and ensure that we provide a better experience for our future guests. We would like to assure you that we take all guest feedback seriously and use it as an opportunity to make necessary changes and improvements. We apologize for any inconvenience caused during your stay and we hope to have the opportunity to make it right for you in the future. We hope to have the chance to welcome you back for a more positive experience.Warm regards,

Dear Margarita,Thank you for your feedback and for rating your stay with us. We appreciate your honesty and the 8 out of 10 star rating.We are glad to hear that your overall experience was positive. We would love to know if there is anything specific that we can improve upon to make your next stay even better. Your feedback is invaluable to us as we constantly strive to exceed our guests' expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

Dear Thomas,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that your experience was great and that you enjoyed every aspect of your stay.We are especially thrilled to hear that our front desk staff, particularly Faiva, provided you with exceptional service. It is always our goal to go above and beyond to assist our guests, and we are glad to hear that Faiva went out of her way to help you with your computer printing needs. We will make sure to pass along your kind words to her and the rest of the team.It's also wonderful to know that you found your room to be clean and comfortable. We understand the importance of a clean and inviting space for our guests, and we strive to provide the highest level of cleanliness and comfort.We are glad you appreciated the convenience of having ice cream nearby for your late-night cravings. It's the little things that can make a stay more enjoyable, and we are always looking for ways to enhance our guests' experience.Thank you again for your kind words and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for another exceptional stay.Warm regards,

Thank you, Caroline, for choosing to stay with us. We sincerely hope that you had a pleasant experience during your stay. We greatly appreciate your positive review, scoring us 8 out of 10. Rest assured; we will put in even more effort to ensure that your next stay with us earns a perfect 10 out of 10. Have a wonderful day!

Dear Chaesung, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be excellent. Your positive feedback means a lot to us and serves as a great encouragement for our team. We appreciate your 5-star rating and we will continue working hard to provide exceptional service to all our guests. We hope to have the pleasure of welcoming you back in the future.Thank you once again and have a fantastic day!