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Opiniones de Tenuta Decimo

Tenuta Decimo
Località Decimo 38, Frazione Castel San Gimignano, San Gimignano, SI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 20 de 43 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 14 de 43 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 43 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 43 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 43 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Anahí

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lugar mágico, rodeado de naturaleza, en el que uno se siente transportado en el tiempo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Rebecca - Reception Attendant, el 21 sept. 2023
Gracias!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un sitio estupendo para conocer la Toscana. Lo único que mejorsr es que no había jabón ni champu en el baño.
Se hospedó 4 noches en octubre de 2019
Respuesta de Reception, el 13 oct. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

10/10 Excelente

Joseluis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen lugar
Se hospedó 1 noche en junio de 2019
Respuesta de Monica, el 27 jun. 2019
Thanks for your review!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el entorno una maravilla el cobro de la limpieza................
Se hospedó 1 noche en abril de 2019
Respuesta de Monica, el 15 may. 2019
Thanks for your reservation

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en abril de 2019

10/10 Excelente

louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de decimo, el 28 sept. 2023
thanks

6/10 Aceptable

Jenny

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Eine sehr schöne Anlage, schöne Umgebung und schöne Zimmer. Top Hotel, jedoch wurden wir direkt bei der Ankunft unfreundlich aufgefordert das Auto umzuparken, anstatt freundlich begrüsst zu werden. Dies haben wir als Unangenehm empfunden.
Se hospedó 2 noches en agosto de 2023
Respuesta de Tenuta Decimo , el 17 ago. 2023
Bei der Ankunft müssen wir zusammen mit dem Empfang angeben, wo zu parken, ohne das Auto in der Mitte der Allee zu verlassen, so dass der Zugang für andere Gäste verhindert wird.

8/10 Bueno

Philipp

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de decimo, el 5 sept. 2023
thanks

10/10 Excelente

Elle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Incredible villa in the Tuscan hills, beautiful views and great location to explore the area from but you will need a car. Clean, rustic room with good facilities. The service was fantastic, very helpful staff. We enjoyed using the pool and had dinner at the restaurant which was delicious and reasonably priced. We didn’t have a balcony so we had our own private shaded outdoor area where we ate most nights. We chose not to cook so didn’t inquire about a kettle or other cooking utensils, but these weren’t provided in the room so you may need to request these. Thank you for a fantastic stay!
Se hospedó 5 noches en mayo de 2022
Respuesta de decimo, el 5 sept. 2023
thanks

10/10 Excelente

Lucia

Se hospedó 1 noche en abril de 2022
Respuesta de decimo, el 5 sept. 2023
thanks

10/10 Excelente

Daniele

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Villa settecentesca, grandiosamente ristrutturata. Meraviglioso tutto, complimenti
Se hospedó 1 noche en octubre de 2021
Respuesta de Decimo, el 19 oct. 2021
Grazie !

2/10 Terrible

Tom

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful views but dreadful accommodation
Really unpleasant accommodation. No WiFi in the rooms. Linen was unclean and everything is charged for separately (including use of pool, use of cooling or heating in the room).
Se hospedó 2 noches en octubre de 2021
Respuesta de Reception team, el 10 oct. 2021
Such a shame read such a low score. Everything is explained in the Agriturismo page, If only people read the details before booking. Wifi is in the room only in the Villa, in The Borgo wifi is only at the restaurant (infact in the wifi section is written "free wifi in common area). Then what you wrote is not correct, the use of pool and air conditioning is free use, we don't charge people for using them! Only the heating service in the appartaments is not included, again, also this information is specified in the page at the moment of booking. If only people read them...

8/10 Bueno

Roberto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Charme
Se hospedó 2 noches en septiembre de 2021
Respuesta de Reception team, el 11 sept. 2021
Grazie Roberto, a presto!

10/10 Excelente

Marco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Splendido posto immerso nella natura. Appartamento spazioso ristrutturato con materiali tipici e di qualità.
Se hospedó 1 noche en agosto de 2021
Respuesta de Reception team, el 11 sept. 2021
Grazie mille Marco, vi aspettiamo presto!

10/10 Excelente

Luana

Se hospedó 1 noche en agosto de 2021
Respuesta de decimo, el 5 sept. 2023
grazie

4/10 Malo

Camille

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Laura, el 24 jul. 2021
we are sorry to see such a low rating, could you let us know what the problem was during your stay so we would be able to help you. besides you have only been here one night, we are waiting for you maybe for a longer stay to change your mind

8/10 Bueno

Ramona

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2020
Respuesta de Lavi, el 5 nov. 2020
thank you!

8/10 Bueno

massimiliano

Se hospedó 1 noche en junio de 2020
Respuesta de Lavi, el 5 nov. 2020
Grazie per il punteggio assegnato a presto!

8/10 Bueno

Aurelie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en octubre de 2019
Respuesta de Reception, el 3 dic. 2019
Thanks for your good review!

8/10 Bueno

Robert

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Beautiful View
Very nice location. Country side is beautiful. Check-in/out is the only issue with the availability of staff somewhat limited. You can't check-out earlier than 0900 hours as there is no one staffing the lobby. Very nice view from the room. Room was comparatively inexpensive but the cleaning fee brought the total price up so you are not real getting a super deal on price. Vey nice pool for those months when it is open! I would recommend the location, we enjoyed our stay.
Se hospedó 1 noche en octubre de 2019
Respuesta de Reception, el 24 oct. 2019
Buongiorno, thanks for your good review we appreciate it a lot! About the check in and check out we are a holiday house and we don't have, as the hotels, a 24h Reception but we allow the guest to do the check out the day before so they can leave easly on check out day. However we'll try to improve our services day by day! Hope to see you again soon to discover the rest of our beautiful Tuscan!

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family arrived for one night in April on a cold wet day. We were told at the time arrival that we would be charged per hour for any heat that we used. This fee was not mentioned prior to our arrival and, because we were afraid of what the unknown cost would be, we spent the night cold. We were also charged about 50 US dollars in a cleaning fee. This was excessive in light of the fact we were there 12 hours.
Se hospedó 1 noche en abril de 2019
Respuesta de Reception, el 24 oct. 2019
We are sorry that we didn’t satisfy you during your 1 night stay at Tenuta Decimo as we would have liked. We'd like to let you know that on the main page of our Tenuta on Expedia are written all the extra costs including the heating and the final cleaning that, renting an apartment, are at extra cost. We hope to have you as our guests again so that we can change your mind.

10/10 Excelente

Charline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Reception, el 10 oct. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en septiembre de 2019
Respuesta de Reception, el 10 oct. 2019
Buongiorno, thanks for your good review we appreciate it a lot! We'll try to improve our services day by day! Hope to see you again soon to discover the rest of our beautiful Tuscan!

8/10 Bueno

Cliente verificado

Se hospedó 7 noches en septiembre de 2019
Respuesta de Reception, el 10 oct. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

10/10 Excelente

Elisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s a great place near San Giminiano. Simona at the reception helped us with tips to visit the city. Our apartment was large and confortable. A great peaceful place to stay!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Reception, el 10 oct. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Make sure you get the right property we were not told that our room was at the lower villa and in a room with a shared living space. The views at the top villa were nice and the food was fine, the property is nice and near some great vineyards.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Reception, el 18 sept. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Our Tenuta Decimo has 2 buildings, Villa Dini and Borgo di Mariano, 600 metres far from each other (both buildings have the pool) and is specified in the name of the single property. Hope to see you again soon to discover the rest of our beautiful Tuscan!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
A szallason egy hetet toltottunk. A szallas rendezett, tiszta, a szemelyzet kedves es segitokesz. Csaladosoknak idealis, paroknak nem. A medence szep, viszont a napozoagyak szama nem eleg a szobaszamokhoz kepest. Az etteremben kedves a szemelyzet, de szetszort es nagyon lassu a kiszolgalas. Tobbet erre a helyre nem megyunk.
Se hospedó 6 noches en agosto de 2019
Respuesta de Reception, el 3 sept. 2019
Buongiorno, thanks for your good review we appreciate it a lot! We'll try to improve our services day by day! Hope to see you again soon to discover the rest of our beautiful Tuscan!

10/10 Excelente

yuwei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2019
Respuesta de Reception, el 8 ago. 2019
Buongiorno, thanks for your good review we appreciate it a lot! We'll try to improve our services day by day! Hope to see you again soon to discover the rest of our beautiful Tuscan!

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Beautiful surroundings and pool location, nice views.
Se hospedó 1 noche en julio de 2019
Respuesta de reception, el 8 ago. 2019
Buongiorno, thanks for your review we appreciate it a lot! We'll try to improve our services day by day! Hope to see you again soon to discover the rest of our beautiful Tuscan!

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en julio de 2019
Respuesta de reception, el 22 ago. 2019
Buongiorno, we are regret not having satisfied you during your stay at Tenuta Decimo as we would have liked. We hope to have you as our guests again so that we can change your mind.

8/10 Bueno

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oreiller non confortable
Se hospedó 1 noche en julio de 2019
Respuesta de Reception, el 1 ago. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic location with an amazing panorama over the Tuscany countryside. Especially the pool area has been outstanding, as well as the great restaurant within a 10 minutes walk. Personnel has been very helpful and nice. Rooms had everything you needed. Only the equipment (no change of towels, no room service, no pool towels; no WiFi in the room, which we would have needed for our baby phone app) was a little minus, but this is actually reflected in the fair room price. The olive oil from the hotel you can buy is delicious. Breakfast and Sunday brunch highly recommended, staff is fantastic and lovely. Rooms are different, some have onsite From a location point of view perfect, as all major attractions are nearby by car. Overall a great stay and we decided to come back anytime in the future.
Se hospedó 8 noches en julio de 2019
Respuesta de reception, el 8 ago. 2019
Buongiorno, thanks for your good review we appreciate it a lot! We'll try to improve our services day by day! Hope to see you again soon to discover the rest of our beautiful Tuscan!

10/10 Excelente

Rainer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wir waren jetzt das zweite mal da. Sehr tolle ruhige Lage, schöner Pool und der perfekte Mittelpunkt für Ausflüge. Die Wohnung war noch deutlich schöner als beim ersten mal. Nach wie vor lohnt sich das Essen im zweiten Gebäude (ca. 600 m von der Villa Dini entfernt). Ein Toskanaurlaub wie aus einem kitschigen ZDF Sonntagabendfilm, genau so sollte es sein.
Se hospedó 7 noches en julio de 2019
Respuesta de reception, el 1 ago. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

4/10 Malo

anna

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Fenced tourist-trap
upon leaving we were told the cleaning fee was 30 euros, for a 1-night stay, not included! This amount is disproportionally high. The place felt more like a tourist trap than a friendly farm stay. the area being *fenced* contributed to that. Also, no umbrella's for shade at the pool, we had to take one from the reception and carry it around :S Also we were put in an area that was different from the pictures. So very different from what we thought we booked. Not recommended!
Se hospedó 1 noche en junio de 2019
Respuesta de reception, el 1 ago. 2019
Dear Anna, we are sorry that we don't satisfied you during your stay at Tenuta Decimo as we would have liked. About the cleaning you reserved an apartment and, as written in our Expedia main page, there is final cleaning to pay. The picture that you saw are of our Tenuta Decimo that has 2 facilities, Villa Dini and Borgo Mariano, and we can guarantee that the photos are true to reality. We hope to have you as our guests again so that we can change your mind.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastiskt ställe på landsbygden. Ett gammalt stenhus omgivet av olivträd. Bra pool och mycket fin lägenhet. Svalt inomhus, varmt utomhus. Härlig uteplats.
Se hospedó 3 noches en junio de 2019
Respuesta de reception, el 1 ago. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2019
Respuesta de Booking Office, el 27 jun. 2019
Thanks for your review!

10/10 Excelente

Markus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en junio de 2019
Respuesta de reception, el 1 ago. 2019
Buongiorno, thanks for your good review we appreciate it a lot! Hope to see you again soon to discover the rest of our beautiful Tuscan!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2019
Respuesta de Booking Office, el 27 jun. 2019
Thanks for your review!

8/10 Bueno

Heather, California

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
This hotel was a unique experience, felt like staying in a real old tuscan apartment. The reception is only staffed a few hours a day and there are no amenities provided on site or in room. So bring your own everything. The kitchen was fully stocked with cooking supplies and would be a great place to cook your own food. Check out is early, 10 AM. The daily 8 euro breakfast is worth it if you don't want to buy your own coffee and make your own food but it is a very simple spread. A few pastries and hard boiled eggs, yogurt and 1 meat and 1 cheese. So if your just want something in the morning it will do but its nothing fancy. The ladies working breakfast were very nice and friendly. The only downside was because of the age of the hotel our room smelled really musty. After a few days and running the fan non stop it smelt better but be prepared. Also they charge by the hour for using the heater, an additional check out charge for cleaning and of course the 8 per person fee for breakfast so make sure you calculate those costs into your hotel budget.
Se hospedó 3 noches en mayo de 2019

10/10 Excelente

Özgül

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super ruhig und eine tolle Aussicht! Jederzeit wieder!
Se hospedó 3 noches en mayo de 2019
Respuesta de Monica, el 15 may. 2019
Thanks for your reservation!

10/10 Excelente

Oleg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2019
Respuesta de Tenuta Decimo, el 2 may. 2019
Thanks for your rewiew, it was a pleasure to have you here!

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en abril de 2019
Respuesta de Tenuta Decimo, el 2 may. 2019
Thanks for your rewiew, it was a pleasure to have you here!