The property manager was very attentive, and tried to fix the things we reported asap. However it's important to be honest for the sake of other HomeAway users. One of the two lights in the bath was out; the toilet leaked, so it partially refilled (rather noisily) every 4-5 minutes. The manager immediately sent over a handyman, who replaced the lamp, but was unable in two attempts to fix the toilet problem. The tableware was incomplete (only one coffee cup in the apt.) and utensils were incomplete and one pan so warped it could not be used on the stovetop. Iron was there, but no ironing board. The JBL bluetooth speaker was very convenient, but the power cord was missing (we bought a new one and left it there.) Because the interior courtyard is so narrow, there is virtually no daylight that comes into the apt. The single window is in the bedroom, and the shutters are fixed, with the glass inside, so opening them means if you open to the light you also open to the heat. Brilliant sun outside, and you have to keep all the lights on. Still, the location is absolutely perfect if you are exploring Viejo San Juan. Next trip we will make sure we get a balcony or terrace rather than an interior courtyard.