Bar (en la propiedad)

Opiniones de Micky Santoro Hotel and Restaurant

3 out of 5
Micky Santoro Hotel and Restaurant
Santa Fe, Talisay Boraska Street, Santa Fe, Central Visayas

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 3 de 19 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 19 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 19 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 19 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 19 opiniones" "

7.4/10

Limpieza

4.8/10

Servicio y personal

6.6/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Good location
Location wise its very good, the rooms were big and spacious. Great location as it is on the center of everything like food, marts, nearby beach. Maybe they could improve on breakfast choices and serving time of the breakfast. Ours was with breakfast but we cannot select the food, they will just provide it though it is still a decent one ( i love the salad side dish). It was serve at 9:00-10 AM so if you want your breakfast early, take the room without breakfast inclusion and just eat outside... Another suggestion would be to put a water dispenser at least one dispenser at the lobby for hot and cold drinking water. Thats just a small gesture that could be of great help to your guests. Overall its a good stay! Very nice location..
Se hospedó 2 noches en enero de 2022

4/10 Malo

josef

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ostern
Se hospedó 2 noches en abril de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2019

4/10 Malo

Daniela

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Getrockneter Fisch zum Frühstück
Getrockneten Fisch und Reis zum Frühstück. Wir haben unseren Aufenthalt mit Frühstück gebucht. Wir bekamen dann Instant Kaffee, auch die Kinder, getrockneten Fisch, Rührei mit Reis und Salat. Als wir dann am nächsten Tag einige Bestandteile des Frühstücks abbestellt hatten, dafür aber andere Getränke wollten, wurde nicht die Differenz sondern der volle Betrag für die Getränke berechnet. Obwohl wir ja zum essen viel weniger erhalten haben und auch für den darauffolgenden Tag das Frühstück ganz abbestellt hatten, da wir da nicht dort waren. Das fand ich dann doch sehr dreist und hat nichts mit vernünftiger Gästebewirtung zu tun. Generell sind die Betreiber eher komisch. Wir haben uns nicht wirklich wohl gefühlt.
Se hospedó 5 noches en diciembre de 2018
Respuesta de Micky, el 11 ene. 2019
Thx for review About our service The dry fisch was extra additional to brekfast it wasnt set of brekfast Our brekfast what we serve was 3scramble eggs , vegetable salad litos, onion, tomato , qucumber and dressing, toast bread and rice , for drinks was coffe 3inone, juice and water , this dry fisch was extra to something from philippines disches so additional on separate plate we give you dry fisch it wasnt included in brakfast what we serve. We have set brekfast all is one set if we charge 180php for brekfast include room price we cant change you coffe3inone for latte coffe which price in our restaurant is 160php so how we can change this without extra charge? First night you dont show so next day when you come we make you for free pizza for 480 php . Last night when you check out you speak day before that you want brekfast for take out at 7morning next day,when we prepare brekfast and waiting for you in restaurant at 6.30 morning you already check out before 6.30 and room was empty so i think this comment is little not real for someone who check this

4/10 Malo

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Would not recommend
We did not enjoy our stay in the hotel. The welcoming was not friendly at all and the hole experience at the hotel was strange. Would not recommend, expecially if you are travelling with kids.
Respuesta de micky, el 10 may. 2018
thx for review but this is to give guest some opinion about your stay and about this review : hotel was strange its dont give any information to guest and any information for owner . About kids we dont provide family rooms and we dont accept kids below 12years old .

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place.
Excellent room, very clean and modern. Really enjoyable bar/garden area kept very well. The owners where lovely couple and where very helpful. The area was great a very short walk to the beach or bars/restaurants. Would stop again if in Santa Fe.
Se hospedó 1 noche en marzo de 2018
Respuesta de micky, el 15 mar. 2018
thx for review

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal
Service is Not good!
Service is bad. But room is OK.

4/10 Malo

Mary Grace

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice hotel
had fun nice place hotel staff are friendly and accomodating

8/10 Bueno

jocelyn

Le gustó: Limpieza
No le gustó: Servicio y personal

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sehr freundliches und hilfsbereites Personal. Zimmer sehr gut und sauber. Kann das Hotel nur weiter empfehlen!

4/10 Malo

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
No recommentation
Hotel is ok and the rooms are clean but a big problem is customer service. Owners don't speak english almost at all. We should have a fridge in our room but wasn't. They said we should pay for the use. There were no free toiletries in the room. Owners used our terrace as drying customers layndry. They didn't even ask if it's ok. I don't recommend this hotel. Book early when you go to Bantayan island.

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
otrevligaste personal jag träffat på.
Den absolut hemskaste hotellednig och personal jag träffat på. Gick inte att få frukost före 08:30.
Respuesta de General Manager, el 22 feb. 2017
worst hotel bcs. we dont open restaurant earlier than 8 morning ? thx for comment but restaurant is open at 8 morning so before 8.30 we cant provide brekfast

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cheap hotel with unprofessional service
They didn't change clean towel. They took a couch from my room without asking and the door was unlocked when I came back.
Respuesta de mickysantorohotel@gmail.com, el 22 feb. 2017
We change towel every day ,hotel stuff can take ex.bed from room to other room after clean room. Ex.bed isnt part of ferniture in room .The door our stuff must close after cleaning all object is security with cctv . For title of this "cheap hotel with unprofessional service" we are cheap bcs we try to be avealible for everyone the quality of our service is in high level same design and clean ,location . if you have some concern you should talk to menager next time if some service is wrong in your opinion . you are anonymous so i cant even know what situation we talk and when it have happened

8/10 Bueno

Ken

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A very nice and quaint little Hotel.
I am so my friends shared two rooms at the hotel. The staff was friendly enough and they were very accommodating.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad Accomodation, horrible place to stay. rubbish
Its not a pleasant to stay on this Hotel. its a disaster the owner attitude is horrified character. bad commuter. this is my direct comments is do not stay on this hotel your wasting your money. bad accomodation, owner attitude is horrible. the message they will write on thier hotel comment facilities is rubbish.
Respuesta de General Manager, el 22 feb. 2017
thx for comment but i dont know who is the guest bcs comment is anonymous so i cant response for this comment in your opinion everything is worst place owner massage so its hard to start talking bcs evrything is wrog in your opinion next time better to talk direct with menager if something is wrong in real time personal so then we can finde solution but comment like this ? i think its more to demage the opinion hotel ,than give for guest some real argumets what was wrong in this place

2/10 Terrible

nakyeong, Seoul

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
최악의 호텔
호텔주인이 매우 무례하였습니다. 호텔에 도착하여 예약이 되었다고말했을때 "도대체 무슨 소리를 하냐" 는 표정으로 얼굴을 찌뿌리며 WHAT??? 이라고 응대했으며 예약컨펌메일을 보여줘도 3분이상 그 메일을 째려보았으며 (한국어라 이해할수도 없었을테말이죠) ..아무튼 모든 상황이 최악이었습니다. 침대에 앉자마자 베드버그에 5군데 이상 물렸고 침구라고는 아주 얇은 이불호청같은 시트한장이 다였습니다. 절대로 권하고 싶지 않은호텔입니다.
Respuesta de General Manager, el 22 feb. 2017
The owner of hotel dont take your resevation ,so next time if have some problems talk with menager .Its hard to finde something in this comment :with give some information about situation what was happend thx for comment

10/10 Excelente

Hans Nikolai, 6000 Kolding

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best price
I only stayed one night - hotel clean at a very decent Price - food is excellent - nice people running the place