Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 342 de 582 opiniones" "
10 - Excelente
342
Puntuación de 8, es decir, Bueno. Basada en 153 de 582 opiniones" "
8 - Bueno
153
Puntuación de 6, es decir, Aceptable. Basada en 46 de 582 opiniones" "
6 - Aceptable
46
Puntuación de 4, es decir, Malo. Basada en 20 de 582 opiniones" "
4 - Malo
20
Puntuación de 2, es decir, Terrible. Basada en 21 de 582 opiniones" "
2 - Terrible
21
9.2/10
Limpieza
9.0/10
Servicio y personal
8.8/10
Servicios
9.0/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Francisco
Viaje familiar
29 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager was very helpful in successfully recovering a valuable item we forgot in the room.
Francisco
Se hospedó 2 noches en abril de 2022
Respuesta de Dana Even, el 7 jun. 2022
Good Afternoon and thank you for the excellent comment. I will forward your feedback to him.
Have a wonderful day and we look forward to your next visit!
10/10 Excelente
Adriana
29 dic. 2021
Adriana
Se hospedó 1 noche en diciembre de 2021
10/10 Excelente
Alicia
Viaje en pareja, Viaje familiar
2 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was easy to get to and very close to downtown and near a very good restaurant. Near the museum and beautiful post office.
Alicia
Se hospedó 3 noches en abril de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Alicia!Thank you for the GREAT review! I have to agree with you. We are a little off the beaten path which I believe makes for a quiet stay with the most scenic views, yet close enough to all the fun stuff to do in the town and surrounding area.Glad to hear you enjoyed yourself and we look forward to your return! Enjoy your weekend!
10/10 Excelente
Christopher
1 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel in a top-notch city! My kids and I loved staying here during our Oppenheimer pilgrimage.
Christopher
Se hospedó 1 noche en abril de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Christopher!Thank you for the GREAT review! I totally agree! This is a neat and quirky little town. While off the beaten path, there is an enormous amount of history here. So happy to hear that your family took full advantage of the great things to see and do.My teams #1 goal is to ensure that our guests feel welcomed and appreciated working hard to ensure everything is clean. We want you to enjoy every aspect of your stay. Glad to hear you enjoyed yourself and we look forward to your return! Enjoy your weekend!
8/10 Bueno
Bindi, Brooklyn Center
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean, and eco friendly
Bindi
Se hospedó 1 noche en marzo de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Bindi!Thank you for the GREAT review! The owners of this property are very Green conscious and I am so glad that you were able to see the efforts made on the property. In addition, my teams #1 goal is to ensure that our guests feel welcomed and appreciated working hard to ensure everything is clean. We want you to enjoy every aspect of your stay. Glad to hear you enjoyed yourself and we look forward to your return! Enjoy your weekend!
8/10 Bueno
Tom Ann, Durango
Viaje en grupo
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice big room. Comfortable beds.
Tom Ann
Se hospedó 1 noche en abril de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Tom Ann!Thank you for the GREAT review! I must say, I totlally agree. Having stayed in this hotel for 5 months while I was looking for housing, THESE BEDS ARE SO COMFY! I am thrilled to heat that you enjoyed yours.My teams #1 goal is to ensure that our guests feel welcomed and appreciated working hard to ensure everything is clean. We want you to enjoy every aspect of your stay. Glad to hear you enjoyed yourself and we look forward to your return! Enjoy your weekend!
8/10 Bueno
Leann
Viaje familiar
7 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved our room. It was large, clean and quiet. We really enjoyed the pool and hot tube. They were clean and we were the only ones using them.
Leann
Se hospedó 2 noches en abril de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Leaan!Thank you for the GREAT review! My teams #1 goal is to ensure that our guests feel welcomed and appreciated working hard to ensure everything is clean. We want you to enjoy every aspect of your stay. Glad to hear you enjoyed yourself and we look forward to your return! Enjoy your weekend!
6/10 Aceptable
Allen
3 abr. 2024
Le gustó: Limpieza
Decent place with breakfast. Clean and beds were ok. The pull out sofa was not comfortable at all. The only real problem is that for some reason music was played in the drive under roof when you check in. But it played all night. And loud enough to hear it in the rooms. We use white noise to sleep so it was drowned out for us
Allen
Se hospedó 2 noches en marzo de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Good Afternoon Allen,While I am thrilled to hear that there were aspects of your stay that you appreciated, I personally would like to apologize for the music. The front desk staff diligently strives to turn the music off between 9pm and 10 pm, they must have forgotten. While it is not your responsibility, I wish you would have called and they would have immediately turned the music off. I am so sorry for the inconvenience.We look forward to your next visit ! have a great day and enjoy your weekend. I deeply appreciate the feedback and take it to heart. Today I will remind every member of my front desk team to turn the music off every night.
10/10 Excelente
Nina
Viaje con mascota
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very updated, clean and most comfortable bed I have slept on in a very long time.
Nina
Se hospedó 2 noches en marzo de 2024
Respuesta de Dana R. Even - GM, el 26 mar. 2024
Good Afternoon Nina!We are so glad that you not only chose to stay with us, but also to hear that you enjoyed your stay. Thank you for taking the time to leave us a review. Our team works diligently to make sure our guests enjoy their time with us.When I moved to Los Alamos, I stayed in a room for 5 months while looking for a place to live. OH MY GOODNESS, I agree with you. I totally wanted to take the bed with me! Glad to hear that you enjoyed it as well!Again, we thank you for choosing "Our" Holiday Inn and Suites in Los Alamos! We look forward to your next visit.
8/10 Bueno
Lois
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The predictable good quality of this chain is always a safe choice. Clean with reliable service, safe and dependable.
Lois
Se hospedó 1 noche en marzo de 2024
Respuesta de Dana R. Even - GM, el 26 mar. 2024
Good Afternoon Lois!We are so glad that you not only chose to stay with us, but also to hear that you enjoyed your stay and found that "Our" Holiday Inn met your standards of quality. Also, thank you for taking the time to leave us a review. Our team works diligently to make sure our guests enjoy their stay with us.Again, we thank you for choosing "Our" Holiday Inn and Suites in Los Alamos! We look forward to your next visit.
10/10 Excelente
Edward
Viaje de negocios, Viaje en pareja
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was really pleasant and professional
Edward
Se hospedó 2 noches en marzo de 2024
Respuesta de Dana R. Even - GM, el 26 mar. 2024
Hello Edward!We are so glad that you not only chose to stay with us, but also to hear that you enjoyed your stay. Thank you for taking the time to leave us a review. I am thrilled to hear that you found my team to be "really pleasant and professional". Those words truly make my day! I will be sharing your comments with the team!Again, we thank you for choosing "Our" Holiday Inn and Suites in Los Alamos! We look forward to your next visit.
6/10 Aceptable
Tetiana
Viaje familiar, Viaje familiar con niños
17 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Breakfast was good, lots of options. Pool didn't have towels. Lots of used towels just laying around. The evening desk people were almost never there and they didn't answer the phone too. The morning desk person was always there. The amenities were good. The bed was comfortable.
Tetiana
Se hospedó 1 noche en marzo de 2024
Respuesta de Dana R. Even - GM, el 26 mar. 2024
Hi Tetiana,Thank you so much for making the time to complete a review. I love that you enjoyed your stay at "Our" Holiday Inn Express and Suites Los Alamos. But more than that, I truly appreciate your candid feedback and want you to know that we take every comment, especially those that can help lead the team to a higher level of service. I am excited to share both the positive and not so positive with my team. You have provided us with a great learning opportunity! Thank You!Again, thank you for choosing our Holiday Inn for your stay! We look forward to your next visit!
10/10 Excelente
orazio
Viaje familiar
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All personnel was very friendly and kind. I really appreciate the home atmosphere that we can feel.
orazio
Se hospedó 5 noches en marzo de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Orazio!Thank you for the GREAT review! Your comments is the ultimate compliment to me! My teams #1 goal is to ensure that our guests feel welcomed and appreciated working hard to ensure everything is clean. We want you to enjoy every aspect of your stay. Glad to hear you enjoyed yourself and we look forward to your return! We want every guest to feel like our property is the most accommodating and enjoyable home away from home. Enjoy your weekend!
8/10 Bueno
Tomoyuki
Viaje de negocios
9 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
Good Morning Tomoyuki!Thank you for making time to complete the survey. After translating the beautiful imagery of the Japanese writing to English, I was thrilled to see that you enjoyed you stay with us! I, however, am sorry to hear that you were able to hear the neighbors above. That does happen on occasion. In the future, if you find the noise above to be beyond an acceptable level, please never hesitate to contact someone at the desk and we will gladly contact the guest above.On the other hand, thank you for the extensive feedback on the breakfast and coffee service along with the cleanliness of "Our" Holiday Inn Express and Suites Los Alamos. I look forward to sharing your thoughts and comments with my team!Again, thank you for choosing to stay with us and we look forward to your next visit!
10/10 Excelente
Jeff
Viaje en pareja
9 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New and clean.
Jeff
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Marilyn
8 mar. 2024
Marilyn
Se hospedó 4 noches en febrero de 2024
Respuesta de Dana R. Even - GM, el 10 may. 2024
Hey Marilyn!Thank you for the GREAT review! the numbers 5 out of 5 are my absolute favorite!My teams #1 goal is to ensure that our guests feel welcomed and appreciated working hard to ensure everything is clean. We want you to enjoy every aspect of your stay. Glad to see that you enjoyed yourself and we look forward to your return! Enjoy your weekend!
8/10 Bueno
DERYK, Edmonton
Viaje en pareja
6 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean , comfortable, quiet and up to date. Breakfast choices were excellent. Key locks on exterior doors work well but it took multiple card swipes each time to open room door. Also, Direct TV remote in room did not work properly. Finding or changing channels was very difficult.
DERYK
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Phil
4 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and comfortable
Phil
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Leslie
2 feb. 2024
Leslie
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Megan
27 ene. 2024
Megan
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Michelle
27 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was very clean and I was pleasantly surprised for a Holiday Inn: friendly staff and comfortable room. Breakfast had MANY options and was surprised with hot items. I have a gluten allergy so there was limited breakfast items I could have but if I’d been traveling with my family it would been more than enough! Overall pleasantly surprised and recommend!!
Michelle
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Gregory, Colorado Springs
22 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean place with amenities a good breakfast
Gregory
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Joy Goudie, Francis
Viaje de negocios
15 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very friendly. The room was clean and business like. This is what I would expect from this chain and worked for the buisness I needed to do. It is not near anything so you do have to decide if you want to be close to work or be close to after work places (bars, restaurants, or shops).
Joy Goudie, Francis
Se hospedó 2 noches en enero de 2024
10/10 Excelente
Russ
14 ene. 2024
Russ
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Tonya
8 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is friendly. The room is super cleaned. Good selection of food for breakfast. Love the hot tub indoor.
Tonya
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Cliente verificado
8 ene. 2024
Cliente verificado
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Cliente verificado
Viaje en grupo
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel with location
The staff here is amazing! So friendly!
Cliente verificado
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Robert
Viaje familiar
5 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and helpful. The hot breakfast was great and the dining room was kept clean. We were on the basement floor and were able to have convenient access to our vehicle out of the side door.
Robert
Se hospedó 3 noches en diciembre de 2023
10/10 Excelente
Mike
31 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mike
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Andrea
27 dic. 2023
Andrea
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Jakub, Bedford
26 dic. 2023
Le gustó: Limpieza
Jakub
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Ellen
12 dic. 2023
Ellen
Se hospedó 3 noches en diciembre de 2023
10/10 Excelente
John, Sandy
1 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
John
Se hospedó 3 noches en noviembre de 2023
10/10 Excelente
Cliente verificado
Viaje de negocios
24 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great! So clean. Staff were super friendly. I would definitely stay again.
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de Dana Even - GM, el 9 nov. 2023
Thank you for taking the time to complete a review. I love to hear that you felt welcomed by our team and enjoyed your stay. We look forward to seeing you again!Have a great day!!
10/10 Excelente
Richard
22 oct. 2023
Richard
Se hospedó 1 noche en octubre de 2023
8/10 Bueno
Cliente verificado
Viaje de negocios
18 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en octubre de 2023
Respuesta de Dana Even - GM, el 9 nov. 2023
Thank you for taking the time to complete the survey for your stay. I am glad to see that you enjoyed your stay and I am open and available for any feedback you might like to give.Thank you again for your time and we look forward to seeing you again.
8/10 Bueno
Catherine
17 oct. 2023
Catherine
Se hospedó 1 noche en octubre de 2023
Respuesta de Dana Even - GM, el 9 nov. 2023
Good Afternoon!Thank you for taking the time to provide a review! I am thrilled to see you enjoyed your stay overall. We look forward to seeing you again soon!
8/10 Bueno
Anthony, Austin
Viaje en pareja
12 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and updated. Breakfast was good.
Anthony
Se hospedó 4 noches en octubre de 2023
Respuesta de Dana Even - GM, el 9 nov. 2023
Thank you for the excellent feedback! I am thrilled to see that you found your breakfast was filling and your room was clean!We look forward to seeing you again!
10/10 Excelente
Mary, Lima
Viaje en pareja
12 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great place to stay in Los Alamos. The location is easy to access, and the facility is in great condition. This was one of the nicest hotels we stayed in during a recent 2 week trip!
Mary
10/10 Excelente
Mauricio
29 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mauricio
Se hospedó 1 noche en septiembre de 2023
8/10 Bueno
George
25 sept. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
George
Se hospedó 1 noche en septiembre de 2023
6/10 Aceptable
Amy
23 sept. 2023
Amy
Se hospedó 1 noche en septiembre de 2023
8/10 Bueno
Peter, Aurora
Viaje de negocios, Viaje familiar
23 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent for a Holiday Inn
Peter
Se hospedó 21 noches en septiembre de 2023
10/10 Excelente
Ben
19 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ben
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Cyril
18 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and clean. Would stay again.
Cyril
Se hospedó 3 noches en septiembre de 2023
10/10 Excelente
Dawn
13 sept. 2023
Dawn
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Susan
10 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was very clean, quiet and comfortable. Customer service was excellent.
Susan
Se hospedó 1 noche en septiembre de 2023
2/10 Terrible
Robert
10 sept. 2023
Robert
Se hospedó 1 noche en septiembre de 2023
2/10 Terrible
Patrick
7 sept. 2023
Le gustó: Servicios
I loved the property and hotel. My room was in the basement under the breakfast/common area and the noise was terrible. Unable to sleep because people were in and out of hanging out in that area all night.