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Opiniones de Kimpton Hotel Vintage Seattle, an IHG Hotel

4 out of 5
Kimpton Hotel Vintage Seattle, an IHG Hotel
1100 5th Ave, Seattle, WA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 581 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 268 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1000 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2019
Respuesta de Hayden, el 20 ago. 2019
Hello, Thank you for the five stars! Sincerely, Hayden Lingerfelt General Manager

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2019
Respuesta de Hayden, el 24 jun. 2019
Hello, Thank you for staying with us! Sincerely, Hayden Lingerfelt General Manager

6/10 Aceptable

Lucy, CDMX

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Perfecta ubicación
El hotel es lindo y en perfecta ubicación en el centro de la cuidad pero la habitación regular es solo 1 cama queen size y el espacio en general es mini. Te cobran al check out $20 por día que no teníamos claro y el estacionamiento es carísimo $50 por día. El servicio en lobby es excelente y nos ayudaron mucho pero, por lo anterior mencionado no regresaría ( con esos 20 adicionales pagas un mejor hotel).
Se hospedó 3 noches en septiembre de 2018
Respuesta de Cheryl Duke , el 22 sept. 2018
I appreciate you taking the time to give us such valuable feedback. I take all feedback very seriously as we are constantly striving to improve and better ourselves. The $20 a day amenity fee includes Wifi and local calls. We include this information on every booking website and it is included with your room keys. I do apologize that you thought our parking was expensive, I assure you it is well within line with the rest of downtown Seattle. I do hope you decide to stay with us again and give us another shot! Thank you for staying with us!

8/10 Bueno

Judith

No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Alejandra, el 25 abr. 2024
Thank you for your review! We hope to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

10/10 Excelente

Jenifer

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the whole style of the hotel. I loved that it in walking distance to almost every where we wanted to go. The staff was great!!
Se hospedó 2 noches en abril de 2024
Respuesta de Alejandra, el 24 abr. 2024
Thank you for your review! Come visit us again on your next trip out to Seattle! Cheers!

10/10 Excelente

Karmen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would stay here again- location is great, service is noticeably head and shoulders above others, good nearby restaurant, love the happy hour with local musicians.
Se hospedó 1 noche en abril de 2024
Respuesta de Alejandra, el 24 abr. 2024
Thank you for your review! Come visit us again on your next trip out to Seattle! Cheers!

10/10 Excelente

Oluwatomi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love it !
Se hospedó 2 noches en abril de 2024
Respuesta de Ross Fatemi - General Manager, el 12 abr. 2024
Thank you for your review!

10/10 Excelente

William

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff were very attentive and it was nice to receive suggestions from valets on areas to visit in Seattle. The location was walking distance to areas we planned to visit on our trip, and the hotel was very nice overall.
Se hospedó 2 noches en abril de 2024
Respuesta de Ross Fatemi - General Manager, el 9 abr. 2024
Thank you for your review! We look forward to welcoming you back again!

10/10 Excelente

Carmen

Se hospedó 1 noche en abril de 2024
Respuesta de Alejandra, el 25 abr. 2024
Thank you for your review! We hope to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

10/10 Excelente

Lindsey

Se hospedó 2 noches en marzo de 2024
Respuesta de Ross Fatemi - General Manager, el 4 abr. 2024
Thank you so much Lindsey for your great review! We look forward to seeing you again!

10/10 Excelente

Chad

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, friendly staff and the nightly wine social between 5-6 was fantastic. Would say here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ross Fatemi - General Manager, el 1 abr. 2024
Hi Chad - so glad to hear you enjoyed our Kimpton Social Hour with complimentary wine and beer. We truly hope to welcome you and yours back again for another enjoyable stay at Kimpton Hotel Vintage Seattle!

8/10 Bueno

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I woyld stay here again. Very clean.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ross Fatemi - General Manager, el 1 abr. 2024
We are so happy to hear your feedback, & look forward to welcoming you back again soon.

10/10 Excelente

Carrie, Seattle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Ross Fatemi - General Manager, el 1 abr. 2024
Greetings Carrie - thank you so much for your feedback! We pride ourselves on our amazing associates. We hope to welcome you back again to Kimpton Hotel Vintage Seattle!

10/10 Excelente

Marvin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t care if it’s in the small print. A $28 resort fee is straight up ridiculous. This hotel, as nice as it is, is not a resort.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ross Fatemi - General Manager, el 1 abr. 2024
Hello Marvin, thank you for your feedback. Please note that our "Guest Amenity Fee' includes a 10 credit back towards any room-billed incidentals for food/beverage, in-room movies, etc. We hope to welcome you & yours back again to Hotel Vintage!

10/10 Excelente

Monica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pet pals are cute and unique! The build was amazing, I loved the old architecture. The staff was the absolute best. Friendly, helpful, and genuine! I haven't met better staff at any other establishment! The bar and restaurant was elegant, I had the most delicious drink. There's a quirky grocery and teriyaki store we had dinner at across the street, which I highly recommend! Parking was excellent, the valet safe and helpful. I would recommend this hotel to anyone and I'm so glad we stayed! Thank you!
Se hospedó 1 noche en marzo de 2024
Respuesta de Ross Fatemi - General Manager, el 3 mar. 2024
Hi Monica - we're so happy to hear your feedback. We welcome you and yours back anytime! Thank you

6/10 Aceptable

Lauren, Nampa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

SIMON

Se hospedó 1 noche en febrero de 2024
Respuesta de Alejandra, el 22 mar. 2024
Thank you for your review! We appreciate your feedback. Cheers!

10/10 Excelente

Deona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really enjoyed my stay at this hotel. The staff was very friendly and inviting. The room was comfy, the only draw back was no microwave in the room. Overall a very nice place to stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excelente

Jarred, Seattle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excelente

Uriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 Bueno

Rob

Se hospedó 1 noche en enero de 2024
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excelente

Faith

Se hospedó 2 noches en enero de 2024
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excelente

Jeanette

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here over the holidays. The main reason we chose Kimpton is that they allowed all pets (not just dogs) and we traveled with our cat and dogs. The space was clean and adequate and surprisingly quiet for a downtown location. Parking is valet only but I felt very confident that our vehicle was safe. If you are driving your own vehicle I recommend spending extra on the parking. The staff was incredibly polite and helpful. I don’t remember the last time we’ve stayed somewhere where they were so hospitable. The adjoining restaurant Tulio was amazing! They have breakfast, lunch and dinner on the week days but just dinner on Saturday and Sunday. One thing to be aware of is they process your card for potential damages of about $100/day so be prepared for that. Overall we would definitely stay there again.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 Excelente

Rogelio, Sunnyside

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

6/10 Aceptable

Kathryn

Le gustó: Limpieza
No le gustó: Servicios
Pros: great location, safe, clean, quiet Cons: bedroom outdated, extremely uncomfortable mattress, rough bedding, not great in-room toiletry products that you see offered at other 4.5 star hotels, room service limited and choppy hours, no in-room mini bar, TV our dated and did not connect to any streaming apps, and remote didn’t work.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

SILVIA

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Derek

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alejandra , el 29 feb. 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 Bueno

Donna

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Scott

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Robert

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is disappointing compared to others in this chain. Restaurants caters to upscale dinners and no place nearby to secure breakfast. They don’t clean the room or provide clean towels unless you go to the desk to ask. Since there is only one clerk at the desk, making that request is a 20 minute wait. Pricey hotel with a minimum of service.
Se hospedó 3 noches en octubre de 2023
Respuesta de - Tani, Vintage Seattle, el 29 oct. 2023
Thanks for leaving your feedback. We will be addressing your concerns. We have opened for breakfast now nd encourage you to come try!

8/10 Bueno

Molly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de - Tani, Vintage Seattle, el 24 oct. 2023
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 Excelente

Kevin, Vashon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a wonderful hotel. We've staid before and it didn't disappoint. It was my birthday, so the staff treated us to a bottle of wine. Lovely!
Se hospedó 1 noche en octubre de 2023
Respuesta de - Tani, Vintage Seattle, el 9 oct. 2023
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 Aceptable

Melanie

No le gustó: Servicio y personal
The staff was very offhand on checking in. I was a fan of the Kimpton Hotel group. But now charging $50 for an hour extension of the checkout time is distasteful.
Se hospedó 1 noche en octubre de 2023
Respuesta de - Tani, Vintage Seattle, el 9 oct. 2023
Thank you so much for your feedback! We will be addressing your concerns.

10/10 Excelente

Debra, Port Orchard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff. Easy valet parking and checkin. Room was clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de - Tani, Vintage Seattle, el 21 sept. 2023
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 Excelente

Teresa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Birthday gift
We booked at the Kimpton for our grandsons who were turning 23 on Sept 15th and had tickets for the Beyonce concert. The boys said the hotel was easy to find, had great parking and everyone who worked there from the parking person to the Front desk staff to the maid service were friendly and very helpful. The boys were able to walk down to and back from Lumen Field where the concert was held. A big Shout Out to the Kimpton Hotel Vintage Seattle for making our grandsons 23rd birthdays a huge success!!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de - Tani, Vintage Seattle, el 20 sept. 2023
Thanks so much for your feedback! We hope you'll come stay with us and experience it for yourself.

10/10 Excelente

Rob

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service. Every single employee was polite, helpful and welcoming. They made us and our dog feel welcomed and appreciated. I could not say enough positive words and would absolutely stay again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de - Tani, Vintage Seattle, el 18 sept. 2023
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 Excelente

Tonya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a wonderful place to stay!! Ashley at the front desk was amazing and very friendly!
Se hospedó 1 noche en septiembre de 2023
Respuesta de - Tani, Vintage Seattle, el 18 sept. 2023
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 Excelente

Jim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property with friendly and accommodating staff Great location
Se hospedó 4 noches en agosto de 2023
Respuesta de - Tani, Vintage Seattle, el 29 ago. 2023
Thanks so much for your feedback, we look forward to welcoming you back!

2/10 Terrible

Maria

Se hospedó 6 noches en agosto de 2023
Respuesta de - Tani, Vintage Seattle, el 18 sept. 2023
Thank you so much for your feedback! We're sorry for your suboptimal experience and hope to welcome you back to try again.

8/10 Bueno

Lynnette

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Great price point for the location.
Se hospedó 1 noche en agosto de 2023
Respuesta de - Tani, Vintage Seattle, el 27 ago. 2023
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 Aceptable

Elizabeth

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The people that. Work there
Se hospedó 4 noches en agosto de 2023
Respuesta de - Tani, Vintage Seattle, el 23 ago. 2023
Hi there, thank you for your feedback!

8/10 Bueno

Matthew

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza y servicio y personal
We weren't told ahead of time that the property was under construction. When we arrived we weren't offered a choice of floor , put on the eleventh, and the elevators were down. They were operating at a reduced capacity. The eleventh floor was under construction and our room wasn't as nice as our friend's room on the third floor.
Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel Vintage Seattle Staff, el 21 ago. 2023
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

10/10 Excelente

Sharron, Broadview Heights

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is nice but from the outside it looked questionable. Not the greatest block, but inside it was great. Clean! Nice appointed rooms!
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Vintage Seattle Staff, el 13 ago. 2023
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 Bueno

Jordan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Inoperable elevator.
Pretty expensive hotel to stay at for the elevators to be 90% inoperable. Floor 11 flooded, and we were put on 10 with the back door unsecured and super loud fans and dehumidifiers running. The flooding messed up the elevators. You would have to call down and have someone use the out of order elevator to get to your floor. Nothing like a 10 minute was in 90 degree heat for an elevator. Being told in advance so we could cancel and find another hotel would have been nice. Or a discount for the massive inconvenience. The staff were doing their best and the elevator guy was running everywhere. They are the only reason my score isn’t terrible.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Vintage Seattle Staff, el 11 ago. 2023
Dear Guest,Thank you for staying with us and for leaving feedback regarding your experience with us. I apologize for the issues that you had during your stay with us. I hope you give us another chance in the future and please reach out so we can ensure a better experience along with something special for coming back. Thank you

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Remodeling - don’t pay full price
Elevators broken, water damage on the floor we were placed on. Ripped up wallpaper, carpet ripped up, wiring exposed, elevator not working properly. Door would not shut so we stood there for 10-15 minutes every time waiting for someone to come fix it. They said it was due to damage but why have people pay full price still? I won’t stay here again.
Se hospedó 1 noche en agosto de 2023
Respuesta de - Tani, Vintage Seattle, el 7 ago. 2023
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

8/10 Bueno

Lisa

Le gustó: Limpieza y servicios
Very surprised by how nice room was … very good experience
Se hospedó 1 noche en agosto de 2023
Respuesta de - Tani, Vintage Seattle, el 6 ago. 2023
Thanks so much for your feedback, we look forward to welcoming you again!

10/10 Excelente

William

Le gustó: Limpieza
Se hospedó 4 noches en julio de 2023
Respuesta de - Tani, Vintage Seattle, el 1 ago. 2023
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 Bueno

Kandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was a good size. The bathroom was a little small.
Se hospedó 1 noche en julio de 2023
Respuesta de - Tani, Vintage Seattle, el 27 jul. 2023
Thanks so much for your feedback, we look forward to welcoming you again!