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Opiniones de Hotel Ciputra Semarang managed by Swiss-Belhotel International

4 out of 5
Hotel Ciputra Semarang managed by Swiss-Belhotel International
Jalan Simpang Lima, Semarang, Central Java

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 48 de 155 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 155 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 155 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 155 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 155 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Debby, Eindhoven

Viaje familiar
No le gustó: Condiciones de la propiedad
An okay hotel but outdated. bathroom wasnt clean. sticky walls, mold, old shower curtain. Staff was very kind and friendly. Perfectly situated in the mall
Se hospedó 3 noches en abril de 2024
Respuesta de Erny Kusmastuti - General Manager, el 30 abr. 2024
Dear Ms. Debby, Thank you for choosing our hotel and for taking the time to provide your feedback. We are pleased to hear that you found our staff kind and friendly and that our location within the mall met your expectations.However, we sincerely apologize for the condition of the bathroom during your stay. We strive to maintain high standards of cleanliness and upkeep, and clearly, we did not meet these standards in your case. Please rest assured that we are taking immediate steps to address the issues with the bathroom to ensure that our facilities are up to the standard our guests expect and deserve.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Warm regards,Management and Team

6/10 Aceptable

Ade Marya

Se hospedó 1 noche en junio de 2023
Respuesta de Management and Team, el 17 jul. 2023
Dear Ms. Ade Marya, Thank you for taking time to write your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate these kind of issues and necessary actions taken to resolve it. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences.Yours Sincerely,

6/10 Aceptable

Tistha

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
My opinion.
hospitality up front was good. I'm a bit disappointed cause I've asked twice for extra pillows and they still never came to my room to give them to me. In the past, before Covid, during breakfast, someone would always ask me if I'd like coffee or tea, unfortunately this time, no one did. The towels they have in our room looked like it was from 20 yrs ago. but overall, for the money i paid to stay there, it was 'Ok"
Se hospedó 2 noches en junio de 2023
Respuesta de Erny Kusmastuti - General Manager, el 19 jun. 2023
Dear Ms. Tishta, Thank you for taking time to write about your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate this kind of issue and the necessary actions taken to resolve it. Please accept our sincere apologies, and we would be grateful to have the opportunity to welcome you back again at our hotel to find the changes and better experiences.Yours Sincerely,

10/10 Excelente

Titania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
love
Se hospedó 1 noche en mayo de 2023
Respuesta de Management and Team, el 2 jun. 2023
Dear Ms. Titania,Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us.On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future.Best regards,

10/10 Excelente

Liliany

Se hospedó 1 noche en mayo de 2023
Respuesta de Management and Team, el 12 may. 2023
Dear Ms. Liliany, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us.On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future.

10/10 Excelente

Seiji

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
裏がショッピングモールで便利
Se hospedó 3 noches en marzo de 2023
Respuesta de Erny Kusmastuti - General Manager, el 10 abr. 2023
親愛なる。 せいじさん、ホテル・シプトラ・スマランからの温かいご挨拶、スマラン市に滞在中に宿泊サービスを提供する機会を与えていただき、また、私たちの忠実なゲストであることに感謝します。 快適なご滞在をお楽しみいただけたご様子で、大変嬉しく存じます。今後ともHotel Ciputra Semarangをよろしくお願いいたします。敬具、エルニー・クスマストゥティゼネラルマネージャー敬具、エルニー・クスマストゥティゼネラルマネージャー

6/10 Aceptable

SHINJI

Le gustó: Limpieza y servicio y personal
Respuesta de Erny Kusmastuti - General Manager, el 8 mar. 2023
Dear Shinji, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking time to left a review about Hotel Ciputra Semarang. We hope to provide better service and experience. We look forward to welcoming you back with the warmth of the City of Semarang.Warm Regards

8/10 Bueno

Jack

Viaje en pareja
Le gustó: Limpieza
Check in was very efficient, room was on the small side. Temperature control for the AC was through fan speed, could not find a thermostat. The hotel is somewhat dated and in need of a update. Elevators (3 only) are quite small and on weekends make for crowded conditions and long waits. On checkout had to wait 45 minutes for luggage to be brought down to the lobby. Hotel is connected to a mall which is convenient.
Se hospedó 3 noches en octubre de 2022
Respuesta de Yours Sincerely, Management and Team, el 2 nov. 2022
Dear Mr. Jack,Thank you for taking time to write your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate these kind of issues and necessary actions taken to resolve it. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences.

8/10 Bueno

alen

Se hospedó 1 noche en agosto de 2022
Respuesta de Management and Team, el 5 sept. 2022
Dear Mr. Alen, Thank you for taking time to left a positive review about Hotel Ciputra Semarang. It means a lot for us. We would delighted to welcoming you back in the near future. Warm Regards, Management and Team

4/10 Malo

Sungmin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Management and Team, el 31 ago. 2022
Dear Mr. Sungmin, Thank you for taking time to rate your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your rating are valuable for us. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences.Yours Sincerely,Management and Team

8/10 Bueno

Bernd

Viaje familiar
Le gustó: Limpieza y servicio y personal
Toll gelegenes Hotel im Zentrum der Stadt.
Guter Service mit freundlichem Personal. Für Indonesien durchschnittliches Frühstück. Älteres Hotel dem Zustand entsprechend gut.
Se hospedó 1 noche en agosto de 2022
Respuesta de Mit freundlichen Grüßen, Führungsteam, el 19 ago. 2022
Sehr geehrter Herr Bernd,Herzlichste Grüße vom Hotel Ciputra Semarang.Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über uns abzugeben. Im Namen des gesamten Teams des Hotel Ciputra Semarang freuen wir uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Führungsteam

4/10 Malo

Antoine

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Food poisoning at breakfast...
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Jan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 11 noches en mayo de 2022

4/10 Malo

Raymond

Se hospedó 2 noches en mayo de 2022
Respuesta de Erny Kusmastuti - General Manager, el 14 may. 2022
Dear Mr. Raymond, Thank you for taking the time to share your experience during your recent stay. It is always a pleasure to have you with us. However, I was most disappointed to learn that your experience of this stay was ruined by our services. We apologize for not meeting your expectations. Your feedback is very important to us to better review and maintain our hotel facilities and to meet the expectations of our guests. Thank you for staying with us. We would like to welcome you back and rebuild your confidence at Hotel Ciputra Semarang. Warm Regards,

10/10 Excelente

KENJI

Se hospedó 1 noche en abril de 2022
Respuesta de Erny Kusmastuti - General Manager, el 7 may. 2022
Dear Mr. Kenji, Thank you for giving the perfect score about your recent stay at Hotel Ciputra Semarang. We would be very happy to welcoming you back in the nearest future. Warm Regards, Erny Kusmastuti General Manager

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel has great quality with value for money. Upon arrival they ensured my family were treated well with a free drink and free afternoon tea. This was welcome after a day of travelling. Within the room there were free snacks ready for us. The room was classy style and clean. Nice to have a bath tub. Breakfast was also great, and included with the room, thank you to the hotel for offering breakfast to our third guest at half price. Thank you for making your guests feel special
Se hospedó 1 noche en abril de 2022
Respuesta de Erny Kusmastuti - General Manager, el 7 may. 2022
Dear Mr. Daniel, Warmest greeting from Hotel Ciputra Semarang, Thank you for giving kind appreciation for our services. We are very grateful to hear that you have amazing experience during your recent stay. We are exciting to welcoming you back in the nearest future Warm Regards, Erny Kusmastuti General Manager

10/10 Excelente

Fernando

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
CUSTOMER SERVICE IS EXCELLENT AND CLEAN ROOM
Se hospedó 5 noches en marzo de 2022
Respuesta de Erny Kusmastuti - General Manager, el 18 mar. 2022
Dear Mr. Fernando, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Erny Kusmastuti General Manager

10/10 Excelente

Fernando

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and very friendly staff
Se hospedó 2 noches en marzo de 2022
Respuesta de Erny Kusmastuti - General Manager, el 21 mar. 2022
Dear Mr. Fernando, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking time to left positive review about Hotel Ciputra Semarang. We would be happy to welcome you back at Hotel Ciputra Semarang.

10/10 Excelente

Veronika

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2022
Respuesta de Management & Team, el 19 ago. 2022
Dear Mrs. Veronika,Warmest greetings from Hotel Ciputra Semarang.Thank you for taking the time to left a 5 star for us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the near future.Best Regards,Management & Team

10/10 Excelente

simjunyoung

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Erny Kusmastuti - General Manager, el 27 ene. 2022
Dear Mr. Sim Jun Young, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best Regards,

2/10 Terrible

Yustina

Se hospedó 1 noche en enero de 2022
Respuesta de Erny Kusmastuti - General Manager, el 10 ene. 2022
Dear Ms. Yustina, We appreciate you taking the time to share your experience during your recent stay with us. It is always a pleasure to have you stay with us. However, it was most disheartening to learn that this stay experience of yours was spoiled by our facilities and services. Please accept our apologize for fallen short of meeting your expectations. Your feedback is very important for us to review and maintain our hotel facilities more better and ensure we deliver guest expectations. Thank you for staying with us. We would love to welcoming you back and restore your confidence at Hotel Ciputra Semarang. Best Regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Erny Kusmastuti, el 16 nov. 2021
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Erny Kusmastuti General Manager

6/10 Aceptable

HANG BAEK

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Erny Kusmastuti - General Manager, el 17 sept. 2021
Dear Mr. Hang Baek, We appreciate you taking the time to share your experience during your recent stay with us. It is always a pleasure to have you stay with us. However, it was most disheartening to learn that this stay experience of yours was spoiled by our facilities and services. Please accept our apologize for fallen short of meeting your expectations. Your feedback is very important for us to review and maintain our hotel facilities more better and ensure we deliver guest expectations. Thank you for staying with us. We would love to welcoming you back and restore your confidence at Hotel Ciputra Semarang. Best Regards,

10/10 Excelente

Kristanto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
It was very nice stay. Clean room and great location.
Se hospedó 1 noche en agosto de 2021
Respuesta de Erny Kusmastuti - General Manager, el 30 ago. 2021
Dear Mr. Kristanto, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Erny Kusmastuti General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
가성비가 아주 높은 편한 호텔
스마랑에서 가격 대비해서 이만한 호텔은 없다고 생각합니다. 보안도 잘 되어 있고 청결하며 일을 보기에는 최고입니다. 앞에 있는 공원도 시각적으로 매우 힐링이 되고 또 산책하기에도 최고입니다. 헬스시설과 수영장 등도 작지만 아담하고 활용하기에는 최고입니다. 주위 편의시설도 좋구요. 지금은 코로나 때문에 주변 시설이 많이 문을 닫았지만, 그래도 필요한 시설들은 문을 열었어요. 그냥 편하고 좋습니다.
Se hospedó 2 noches en julio de 2021
Respuesta de Erny Kusmastuti - General Manager, el 26 jul. 2021
친애하는 우리의 소중한 손님 Hotel Ciputra Semarang의 따뜻한 인사, 시간을 내어 당사에 대한 리뷰를 게시해 주셔서 감사합니다. 전체 Hotel Ciputra Semarang 팀을 대표하여 가까운 시일 내에 다시 뵙기를 기대합니다. 친애하는,

10/10 Excelente

KWANG HWAN

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
가성비 높은 호텔이예요
아주 편리한 호텔입니다. 시설 및 보안은 아주 좋습니다. 그리고 조식도 가격 대비해서 아주 좋고요. 며칠 째 숙박하고 있습니다.
Se hospedó 2 noches en julio de 2021
Respuesta de Erny Kusmastuti, el 16 jul. 2021
친애하는 우리의 소중한 손님, Hotel Ciputra Semarang의 따뜻한 인사, 시간을 내어 당사에 대한 리뷰를 게시해 주셔서 감사합니다. 전체 Hotel Ciputra Semarang 팀을 대표하여 가까운 시일 내에 다시 뵙기를 기대합니다. 친애하는,

8/10 Bueno

Low Peng

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de Jeffry Febrianto, el 23 feb. 2021
Dear Low Peng, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Hotels.com. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

kyung cho

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
청결한 침구와 욕실 상태에 만족합니다.
Se hospedó 1 noche en febrero de 2021
Respuesta de Jeffry F, el 15 feb. 2021
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Google. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Greetings, Jeffry Febrianto General Manager

10/10 Excelente

junyoung

Se hospedó 1 noche en enero de 2021
Respuesta de Jeffry F, el 15 feb. 2021
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Google. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Greetings, Jeffry Febrianto General Manager

8/10 Bueno

GARY

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A nice place in the centre
Hotel is nice Right next to a mall It is old now outdated Needs a little updating But generally a nice place Good manager i had a small problem The front office manager was very kind To correct the problem And offered me a free dinner Breakfast not bad Overall not a bad hotel
Se hospedó 1 noche en enero de 2021
Respuesta de Jeffry Febrianto , el 28 ene. 2021
Dear Mr. Gary, Warmest greeting from Hotel Ciputra Semarang, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Google. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Greetings,

8/10 Bueno

SEONG NAM

Viaje de negocios
Le gustó: Servicio y personal
그냥 저냥 하루 지낼만한 호텔
그럭 저럭, 스마랑 호텔의 특성대로 조식은 별로입니다
Se hospedó 1 noche en diciembre de 2020
Respuesta de Jeffry Febrianto, el 6 ene. 2021
Dear Mr. Seong Nam, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Hotels.com We have noted your feedback on the need for more improving the taste on our breakfast menu and we will discuss this with our Executive Chef, on how we can further improve it. We are looking forward to welcoming you back to our hotel in the near future and we sincerely ensure that this time around we will make it up for you!. Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
스푸트라 호텔 좋아요
친절한 서비스가 좋아요
Se hospedó 1 noche en diciembre de 2020
Respuesta de Jeffry Febrianto, el 6 ene. 2021
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Hotels.com. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 3 noches en noviembre de 2020
Respuesta de Jeffry Febrianto, el 1 dic. 2020
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay with us on Hotels.com We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

6/10 Aceptable

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2020
Respuesta de Jeffry Febrianto, el 8 sept. 2020
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay with us on Hotels.com We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 Excelente

Tita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020
Respuesta de Jeffry Febrianto, el 4 ago. 2020
Dear Tita, Thank you for taking the time to post a review of your recent stay with us on Hotels.com. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 Excelente

Richard, Sydney

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Starting to date a little but the tariff is about half what it used to be. Big plus is being part of the Ciputra Mall.
Se hospedó 1 noche en marzo de 2020
Respuesta de Jeffry Febrianto - General Manager, el 30 mar. 2020
Dear Mr. Richard, Greetings from Hotel Ciputra Semarang! We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel with our great deal of room rate and strategic location which adjacent with shopping mall. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 Excelente

Philip

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Management and Team, el 19 ago. 2022
Dear Mr. Philip, Thank you for taking time to left a positive review about Hotel Ciputra Semarang. It means a lot for us. We would delighted to welcoming you back in the near future. Warm Regards, Management and Team

6/10 Aceptable

Cliente verificado

Viaje de negocios
出張にて利用
可もなく、不可もなくという印象
Se hospedó 2 noches en febrero de 2020
Respuesta de Jeffry Febrianto - General Manager, el 6 abr. 2020
Dear Our Valued Guest, Hotel Ciputra Semarang からの暖かい挨拶 スマラン滞在中に宿泊施設として 'Hotel Ciputra Semarang'を選択していただき、サービスとホスピタリティに関するオンラインレビューを 'Expedia'に投稿していただき、ありがとうございます。 私たちはあなたが私たちと一緒に楽しい滞在をしたことを読んでとても嬉しく思います。 あなたが私たちのホテルを大切にしていることを知ってうれしいです。 ゲストの満足が私たちの最優先事項であるため、フィードバックを聞くことは励みになります。 チームと私はあなたをすぐにもう一度お迎えすることを楽しみにしています! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
접근성과 편리성이 뛰어난 아늑한 호텔
스마랑에 출장으로 자주 가는데, 이곳만큼 편리한 곳이 없습니다. 욕조도 있어서 피로를 푸는데 도움이 되고, 호텔 안전도 매우 양호합니다. 그리고무엇보다도 주위에 편리한 상가, 음식점 등등이 많아서 매우 편리합니다. 호텔룸에서 맛사지를 받는 것도 좋았구요. 다음에도 꼭 이용할 계획입니다.
Se hospedó 2 noches en enero de 2020
Respuesta de Jeffry Febrianto - General Manager, el 17 abr. 2020
Dear Our Valued Guest, Hotel Ciputra Semarang의 따뜻한 인사 세마 랑에 머무는 동안 숙박 시설로 Hotel Ciputra Semarang을 선택하고 'Expedia'에 대한 서비스 및 환대에 대한 온라인 리뷰를 게시 해 주셔서 감사합니다. 우리는 당신이 우리와 함께 즐거운 숙박을했다는 것을 매우 기쁘게 생각합니다. 전략적 위치 및 시설과 인접한 호텔을 특히 소중히 여긴다는 점에 만족합니다. 고객의 만족이 최우선 순위이므로 귀하의 의견을 듣는 것이 좋습니다. 팀과 나는 다시 당신을 다시 만나기를 기대합니다! Warm Greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

AFRENI

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Jeffry Febrianto, el 14 ene. 2020
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bit dated. But it's clean
Nice. Got upgraded to corner room, breakfast is good.
Se hospedó 2 noches en enero de 2020
Respuesta de Jeffry Febrianto, el 13 ene. 2020
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

Yun Joung

Se hospedó 2 noches en diciembre de 2019
Respuesta de Management and Team, el 19 ago. 2022
Dear Mr. Yun Joung, Thank you for taking time to left a positive review about Hotel Ciputra Semarang. It means a lot for us. We would delighted to welcoming you back in the near future. Warm Regards, Management and Team

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
日本人による口コミ
ショッピングセンター直結でリッチ良し 特に問題なし
Se hospedó 5 noches en noviembre de 2019
Respuesta de Jeffry Febrianto, el 12 dic. 2019
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. It is gratifying to know that you particularly value our hotel product and especially hotel’s location. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. Comfortable,clean,tidy room. Staff nice cand get a right service.
Se hospedó 5 noches en julio de 2019
Respuesta de Jeffry Febrianto, el 2 dic. 2019
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel’s location and hospitality of our staff. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 Excelente

Leo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like: The property had all the necessities, although the location was ultra busy and it was centrally located. Did not like: The swimming pool needs some sort of overhead cover (mesh. etc), the sun is directly overhead most of the day and the temperature averages in the 30s degree Celcius year round.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Jeffry Febrianto, el 13 ene. 2020
Dear Leo, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

bohan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
편안하게 보냈습니다
Se hospedó 1 noche en noviembre de 2019
Respuesta de Jeffry Febrianto, el 2 dic. 2019
Dear Bohan on, We appreciate your feedback on your recent visit! Thank you for taking the time to give us your comments at Expedia. We look forward to welcoming you back to the next trip to Semarang! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

heeyeon

Le gustó: Servicio y personal
주변 먹거리 좋은 위치에 있음
건물은 조금 오래된듯요..만족도는 전철역이 적당한거리에 있고 무엇보다 주변에 먹거리가 많아서 좋습니다.
Se hospedó 1 noche en septiembre de 2019
Respuesta de GM, el 26 oct. 2019
Dear Heeyeon, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. It is gratifying to know that you particularly value our hotel product and especially hotel’s location. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeffry Febrianto, el 25 sept. 2019
Dear Valued Guest, We appreciate your feedback on your recent visit! Thank you for taking the time to give us your comments at Expedia. We look forward to welcoming you back to the next trip to Semarang! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location and convenience since it is located in the heart of the city
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jeffry Febrianto, el 25 sept. 2019
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. It is gratifying to know that you particularly value our hotel product and especially hotel’s location. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang