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Opiniones de Katamaran Hotel & Resort

4.5 out of 5
Katamaran Hotel & Resort
Jalan Raya Mangsit Beach, Senggigi, Lombok

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 298 de 408 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 92 de 408 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 408 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 408 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 408 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Álvaro, Jakarta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amplia habitación Reposición de todos los consumibles Limpieza Amabilidad
Se hospedó 5 noches en octubre de 2019
Respuesta de Syahrul Anwar, el 18 nov. 2019
Dear Alvaro, Paradise just got closer! Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will share your positive feedback. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Warm Regards, Syahrul Anwar E-commerce

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente para desconectar
Excelente hotel de reciente construcción, el personal es amable y tanto la comida como el spa hacen no querer salir del hotel. Sin embargo, demasiado uso de plástico en todas partes (restaurante, habitación, etc.) y si quieres visitar algo que no sean las islas Guili tendrás que coger coche por 2 horas.
Se hospedó 3 noches en junio de 2019

8/10 Bueno

Camilo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2019

10/10 Excelente

javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lugar ideal para descansar en lombok hotel limpio, con todas las comodidades personal amable y siempre a tu disposición
Se hospedó 3 noches en julio de 2017

10/10 Excelente

Adil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed at the Katamaran in week begining of May 2024. The hotel is very clean with friendly staff. They have a good breakfast options plus best view of sunset while having dinner. The beach is quiet nice with the swimming pool. Loved our stay at the Katamaran and will be staying here again if when visiting Lombok.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Deli

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There are many services, but it's a pity that I only stayed for one night in order to try more hotels. Missed a lot.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Antje, Koeln

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das Hotel war eines der Besten, in denen wir je waren. Super freundliches Personal was nicht aufdringlich war, sehr saubere Zimmer, eine wahnsinnige Auswahl beim Frühstück (was eher vom Angebot ein Brunch war), tolle Anlage, toller Pool … Ehrlicherweise war der Strand selber nicht so dolle … aber dafür gibt es von uns keinen Punkt Abzug, weil man vom Strand direkt an den Pool huschen konnte und dort waren ausreichend Liegen. Was man auch erwähnen sollte (ist aber keine Kritik) … nachts ist Flut und die Wellen rauschen schon ordentlich … auf der anderen Seite ist eine Hauptstraße. War für uns auch kein Problem, aber man sollte es erwähnen 😉
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Keisuke

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Gérard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Superbe hotel ,les chambres sont grandes , magnifique salle de bain extérieure. Les pisci es sont splendides , un vrai 5 etoiles.
Se hospedó 4 noches en abril de 2024
Respuesta de Best regards, Management of Katamaran Hotel & Reso, el 12 abr. 2024
Dear Gerard,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

8/10 Bueno

Miwako

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Management of Katamaran Hotel & Resort, el 2 abr. 2024
Dear Miwako,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

8/10 Bueno

mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Adriana, Forest hills

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pools and views were beautiful, the room was very comfortable, and the gym was clean too!
Se hospedó 3 noches en febrero de 2024
Respuesta de Best regards, Management of Katamaran Hotel & Reso, el 13 mar. 2024
Dear Adriana,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

8/10 Bueno

Alex

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel and associated facilites were of an excellent standard and the staff were extremely helpful. The spa was a lovely experience and the choice of pools were great. There is a hut-type bar located on the sea-front which served a wide variety of drinks. There was access to the beach from all of the pools and a mixture of seating. There were two dining options - a beachfront restaurant which was more relaxed and was where breakfast is served, however we found the breakfast to be average (we didnt try the local cuisine). The Kliff Restaurant is a lovely location at the top of the hill with stunning views of the sea and the food was of a better than the beachfront restaurant but in our opinion nothing to shout about. We stayed in the most basic room but it was very spacious and had a balcony. Bottled water refills were unlimited and free. We visited in low season and Lomobk was incredibly quiet with only a handful of tourists seen in Senggigi and the local bars and restaurants were pretty much empty.
Se hospedó 3 noches en enero de 2024
Respuesta de Management of Katamaran Hotel & Resort , el 23 feb. 2024
Dear Alex,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked almost everything about this property except, the absolute price gouging for beer! Wine and cocktails are pricey, yet in the ballpark of what to expect at a resort. A small Bintang runs 70k and a large is 125k! It is at least 2.5 times the rate at comparable establishments. It meant that we did not enjoy the hotel food and bar because it simply was over the top. We enjoyed the equipment in the gym, but they didn’t turn the AC on! Working out in 30 degrees at 8am was challenging. We did ask for AC, but a language barrier prevented a resolution. I don’t think the hotel reception understood. It is a beautiful place otherwise!
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Michael, Randwick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool villa we upgraded to was excellent value. The beachside location was excellent as was the choice of activities on offer. The Kliff restaurant was also excellent with sunset views and very reasonable prices by Australian standards. While the staff were always friendly, helpful and tried their best there were some small lapses in service likely caused by inexperience noting New Year was a busy period. Definitely a very pleasant 6 night stay.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Management of Katamaran Hotel & Resort, el 23 feb. 2024
Dear Michael,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

10/10 Excelente

Fatnin Darwisyah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay
Respuesta de Management of Katamaran Hotel & Resort, el 23 feb. 2024
Dear Fatnin Darwinsyah,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

6/10 Aceptable

Sharon

Viaje familiar
No le gustó: Servicio y personal y servicios
Our room was lovely. Dinner at the Kliff was overpriced and service mediocre. We pursued our breakfast in the room option to its conclusion (not an easy task!) and the outcome was a complete joke. Won't return
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Management of Katamaran Hotel & Resort , el 23 feb. 2024
Dear Sir/ Madam,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

10/10 Excelente

Gary, Houston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property. Very friendly and professional staff. Great place for a family with teen-aged kids. Amazing pools right on the beach.
Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

YONGWOO

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

SATOSHI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Siwen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic in every aspect
One of the hest hotels ive ever stayed in. With a private outdoor pool and a fantasic service, this hotel is a dream resort!! From the room, cleanliness, facilities, restaurants etc. Every aspect was like out of a movie - stunning. Watching the sunset everyday on the beach, its been 10/10!! And a huge thanks to Dwi from the restaurant staff for making our holiday extra special.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Michael, Vancouver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sharin Shaifuddin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its clean and awesome view from the room. The pool was great. Breakfast with nice variety spread of choises. The aircon in the room dissapointed as its not cool. The location is not a walking distance to town area. There are no choises of restaurant nearby outside the hotel. Practically you have to dine in hotel. Overall its a nice hotel to return.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Stefan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super Hotel
Wir haben 3 Premier Rooms gebucht. Die Zimmer wurden täglich gereinigt. Geräumige Zimmer mit Meerblick. Das Personal ist sehr freundlich. Das Highlight des Urlaubs war aber das Frühstück. Wir haben täglich eine grosse Auswahl an Gebäck, Indonesische Mahlzeiten, Eier, Waffeln, etc zubereitet erhalten. Kann das Hotel nur weiter empfehlen
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Sofie

Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

yu him jonathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sublime infinity pool
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
what a joy it was to stay at Katamaran👍👍
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Hope

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recommend!
Fantastic stay! The room was clean and comfortable, staff was kind and accommodating, and the food was amazing!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
Hotel langsung akses ke pantai. Pantainya bisa main pasir jd anak2 pasti suka. Resto makanannya enak. Kamar terawat. Best value ♡
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Shafinaz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

isabelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thanks Yadi!
I had an amazing stay at the katamaran resort and I want to give a special shout-out to Yadi! His constant smile and positive energy truly brightened up my days. His service was exceptional—attentive and always going the extra mile. The hotel itself offers breathtaking sea views, and everything was impeccably clean. I thoroughly enjoyed my time there and highly recommend it. Thank you, Yardi, for making my stay memorable and the katamaran resort for providing a wonderful experience!
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Perwan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles war perfekt
Se hospedó 8 noches en septiembre de 2023

10/10 Excelente

JOY

Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Ishak, Tampines Street 43

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property were located near the beach and during sunset we were able to see MT Agung from Bali. The staff were very friendly and the service excellent. The resort is well kept. The only setback is their breakfast, its too odinary as it does not reflect as a 5 star resort. Pls do not the resort os abt 1hr 15min away from the airport.Overall me and my wife truly enjoy the stay there for 4night to celebrate our anniversary. Will definitely be back again.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Amazing. Start to finish. Excellent hospitality and staff were so friendly, lovely holiday in Lombok, much preferred to the hectic busy Bali. Did not want to leave
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The snorkeling tour provided by the hotel was wonderful. The guide was very friendly and kind to beginner like me and I was able to see sea turtles several times. The sea of Lombok is very beautiful and colorful with corals and many kinds of fishes. The hotel is close to the port. The food at the kliff restaurant in the hotel was delicious. The hotel staffs were nice and view from my room was great.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Jean-Francis

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Neil

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful location, really helpful and friendly staff and the food was to die for especially in the Kliff restaurant, would highly recommend
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Elisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything from start to finish was a complete experience. Tranquility of the resort was something we were looking from our trip to Lombok. Katamaran was just the right choice. The villas with private pool offered privacy and the perfect place to rest. Services and facilities work and are clean and they have the best staff! You can have the best infrastructure and land but the staff is the part that makes the place. Here in Katamaran every single one who we met from the staff was amazing. Yadi from the staff helped us with everything more than we could expect. Really one of the best hospitality professionals I've met. To sum it up, Katamaran is going to my top favorite hotels and we hope to have the opportunity to return maybe even next year.
Se hospedó 8 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent séjour au Katamaran
Il manque des transats avec parasol mais les piscines sont agréables et la plage est propre. Il faut quand même se lever tôt pour se réserver le transat de son choix.... déjà du monde au petit déjeuner dès 7h.... Pas de happy hour alors que tout les hôtels alentours le propose. Les consommations sont très chères et la nourriture aussi. Les autres 5 étoiles sont beaucoup moins chers pour cela, jusqu'à 3 fois !!!! Prendre les taxis blue bird pour ne pas se faire avoir par les chauffeurs privés,eux aussi deux fois plus chers A part ça, tout est bien, sauf si on veut une ambiance locale,cet hôtel est moderne
Se hospedó 9 noches en agosto de 2023

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfekt
Alt var perfekt! Dog priserne på maden på hotellet er for dyrt iforhold til lombok
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel
The hotel was lovely, we had a private villa which had a nice little pool where we spent most of our time. The infinity pool in the main area looks out to sea which is perfect for sunset, you can get a cocktail and sit in the pool watching the sun go down. The food here was amazing, they have 2 resturants both have amazing views out to sea. The staff were very friendly and the hotel was relatively modern.
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Ludovic

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointing
Rooms are very impersonal, no light, no windows with nice view. Service is just horrible, you wait all the time. Pool is nice but if you don't book your place early in the morning, no transat is available for the day. There's no management, no cleaning and no space.
Se hospedó 2 noches en agosto de 2023
Respuesta de Management of Katamaran Hotel & Resort , el 16 ago. 2023
Dear Mr. Ludovic,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok and thank you for taking the time to review our property, your comments are very much valued. We are most concerned that you have left with such a negative feeling about our property and we sincerely regret that we have failed to meet your expectation. Your continued patronage is important to us and we sincerely hope for another opportunity to deliver a better experience to you.Kind regards,Management of Katamaran Hotel & Resort.

10/10 Excelente

Ralf

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Management of Katamaran Hotel & Resort , el 16 ago. 2023
Dear Mr/s. Ralf,Paradise Just a CloserThank you for giving us perfect rating. We wish you have a pleasant day ahead and looking forward to welcoming you again at Katamaran Hotel & ResortBest regard,Management of Katamaran Hotel & Resort

10/10 Excelente

Sue Phay

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice resort, friendly and helpful staffs. Kliff Bistro was nice. Booked one of the day tours but the local guide at Taman Narmada was not so good and did not provide much explanations. Tipping was given but he requested for more.
Se hospedó 3 noches en agosto de 2023
Respuesta de Management of Katamaran Hotel & Resort , el 16 ago. 2023
Dear Mr/s. Sue Phay,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok Island.We would also like to thank you for writing such a positive reviews on us and we have noted all your feedback for our future improvement.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort