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Opiniones de Holiday Inn Sepang Airport, an IHG Hotel

4 out of 5
Holiday Inn Sepang Airport, an IHG Hotel
Jalan Warisan Sentral, KIP Sentral, Kota Warisan, Sepang, Selangor

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 60 de 78 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 15 de 78 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 78 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 78 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 78 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Deena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were fabulous
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Yuji

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en abril de 2024
Respuesta de The Management, el 29 abr. 2024
Hi Yuji. Thank you for rating us a full score to express your satisfaction during your recent stay with us at our property. We wished you would tell us more so that we have an idea how your day was. Nevertheless, we will continue to provide our guests with attentive care and warm welcome whenever guests steps into Holiday Inn Sepang. We wish you a great week ahead and hope to see you again!Warm regards.

8/10 Bueno

SIU WAN Stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the staffs are helpful and friendly.
Se hospedó 4 noches en abril de 2024
Respuesta de The Management, el 25 abr. 2024
Dear Siu Wan, thank you for the positive feedback on our property. We have shared your review with our team members and it encourages us to perform well in our guest's care at all times. We hope to welcome you again to Holiday Inn Sepang and we wish you a great week ahead.

10/10 Excelente

robert

Viaje en grupo
Liked the shuttle and stores close by
Se hospedó 1 noche en abril de 2024
Respuesta de The Management, el 25 abr. 2024
Dear Robert, thank you for spending the time to review our property in this platform. One of the things that we can proudly say is we believe in providing convenience and care to our guests, especially travellers who checks in after a long flight, providing a shuttle service is one of the things we do to make your welcome a little better. Although our hotel is a 15mins drive from the airport, our location is close to many convenience you would need. We wish you a great week and hope to welcome you again, soon.

10/10 Excelente

Trevor

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New hotel. Restaurant food was really good. Family room had bunks and kids furniture. Pool was good size. Shopping centre nearby was ok but area a bit abandoned but perfect for overnight stay
Se hospedó 1 noche en abril de 2024
Respuesta de The Management, el 25 abr. 2024
Hi Trevor, thank you for giving us full marks, telling us that your recent stay had met your expectations. We are glad you and your family had a splendid time and we hope to welcome you again to Holiday Inn Sepang in the future.

10/10 Excelente

Somasundaram

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The service was excellemt
Se hospedó 1 noche en abril de 2024
Respuesta de The Management, el 29 abr. 2024
Hello Somasundaram, thank you for taking the time to write us this wonderful review. We have noted that we scored high on our overall experience. We wished that we could hear more from you. Have a great week ahead!Warm regards

6/10 Aceptable

Gian Carlo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Al mio arrivo, lo Shuttle previsto non è passato. Ho atteso il passaggio per più di 20 minuti oltre l'orario indicato, poi ho dovuto prendere un taxi. Alla reception, quando ho protestato per questo disservizio, mi è stato risposto: "Poteva telefonarci". Ho preferito non replicare.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Management, el 29 abr. 2024
Hi Gian Carlo, thank you for taking the time to writing us this review. We have taken note of your feedback and have counseled and signed up our colleague for a refresher course in responding to guest's feedback. It is truly regrettable that during the time, the traffic near our location is congested, due to being in the period of the Ramadan month for Muslim. Otherwise, our shuttle service is always on time to bring our guests to their destination, on time and safe and sound. We hope that this episode does not mar your opinion of us and we wish you a great week ahead!Warm regards,

8/10 Bueno

Parvez

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Transfers to and airport was perfect. Breakfast was yummy. Would have been even better if there was more choice in breakfast Happy for one night stay
Se hospedó 1 noche en marzo de 2024
Respuesta de The Management, el 29 abr. 2024
Dear Parvez, thank you for writing this review on our property. We are happy to see you had enjoyed the journey to our hotel via our service shuttle as well as starting the morning brightly with our warm and wholesome breakfast. We have shared your feedback on our breakfast selection with our chefs and we will improve where needed as well. We wish you a great week and hope to welcome you again at Holiday Inn Sepang!Warm regards,

8/10 Bueno

Gillian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel for convenience to KL International airport. Very clean and comfortable and staff helpful.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kazuki

Se hospedó 1 noche en febrero de 2024
Respuesta de The Management, el 29 abr. 2024
Hi Kazuki, thank you for taking the time to rate our property on this platform. Though it would be nice to hear of your opinion of our hotel. Nevertheless, we are glad to see you had enjoyed your time during your recent stay with us. Thank you and have a great week ahead!

10/10 Excelente

Raj, La Crescent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well managed property. Everything was wonderful, including the breakfast.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Elsie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the property it was clean and many stores around it.
Se hospedó 2 noches en enero de 2024
Respuesta de The Management, el 20 feb. 2024
Hi Elsie, thank you for the positive review of our property. We absolutely take great care of ensuring Holiday Inn Sepang to be one of the best to- stay hotel in Kota Warisan, Sepang. We look forward to welcoming you again when you decide to visit Malaysia in the future.

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice modern well keep hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de The Management, el 20 feb. 2024
Hi Eric, thank you for taking the time to review our property during your recent stay with us. We absolutely love it when hearing our guests praises us and it certainly encourage us to perform our best at all times. We look forward to seeing you again and have a great week ahead!

10/10 Excelente

Maryam

Goood overall experience
Se hospedó 4 noches en febrero de 2024
Respuesta de The Management, el 20 feb. 2024
Hi Maryam, thank you for the positive review of our property. It certainly puts an extra spring to our steps and smiles all around the hotel. You have a great week ahead and take care!

10/10 Excelente

Ryoko

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
easy check-in and comfortable over night stay for air transit. their airport shuttle bus service is convenient. friendly staff, good enough breakfast buffet.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Management, el 20 feb. 2024
Greetings Ryoko, thank you for the glowing and positive review of our hotel. We are ecstatic in listening to feedback such as yours as it tells us we're doing the right moves in delivering the best customer experience to our guests. Have a great week ahead and we look forward to see you again!

10/10 Excelente

Yoshitaka

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de The Management, el 20 feb. 2024
Hi Yoshitaka, Thank you for the full marks in your review of our property! It helps us to know in what we do, are the right moves in delivering the best customer service to our guests. Have a great week ahead and look forward to welcoming you again at Holiday Inn Sepang.

8/10 Bueno

Sithravel

Se hospedó 1 noche en febrero de 2024
Respuesta de The Management, el 20 feb. 2024
Hi Sithravel, thank you for taking the time to review our property. It would be great to hear more on what made your stay a positive one and what we are lacking in our products and services. You have a great week and we look forward to welcoming you again at Holiday Inn Sepang!

10/10 Excelente

Hikaru

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
とても良いホテルで、スタッフの対応は十分です。ただし、1件しか入っていないレストランとの連携が甘く、ディナーの支払いがルームチャージにできておらず、面倒でした。
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here during a layover in Kuala Lumpur. The experience was excellent, and we would like to stay there again for future layovers.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Management, el 13 feb. 2024
Hi Andrew, thank you for the time to write this splendid review of our property. We are glad to be of service to you, even though it was only brief moment during your short layover in Kuala Lumpur. We definitely look forward to welcoming you again at Holiday Inn Sepang. Have a great week ahead!

10/10 Excelente

Ruminawi

Se hospedó 1 noche en febrero de 2024
Respuesta de The Management, el 13 feb. 2024
Hi Runinawi, thank you for your wonderful full score of our property in your review. We absolutely would love to hear what made your stay a good one. We hope to welcome you again at Holiday Inn Sepang soon. Till then, have a great week ahead!

10/10 Excelente

SHAIFUL BAHARI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2024
Respuesta de The Management, el 13 feb. 2024
Hi Shaiful Bahari, thank you for your splendid full score review of our hotel. While we are happy that you enjoyed your stay with us, we do love to hear what our happy guests feel and what had made their day. We look forward to see you again at Holiday Inn Sepang. Until then have a great week ahead!

10/10 Excelente

Julien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 13 feb. 2024
Hi Julien, thank you for taking the time to award us a full score review for our property. While we would like to ask the question what had made your stay a wonderful one during your recent visit to Holiday Inn Sepang, we truly appreciate your review and hope to see you again soon to experience the good times you had with us. Stay safe and have a great week ahead!

10/10 Excelente

Gillian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

Robert, Ellenton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Airport shuttle, and great pool
Se hospedó 3 noches en enero de 2024
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

Hung Kai

Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

8/10 Bueno

PITOU

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel situé à 30 minutes de l'aéroport. Notre chambre n était pas nettoyé à notre arrivée, nous avons été immédiatement surclassé dans une suite sans aucun complément. Personnel agréable et disponible. Chambre très spacieuse et tres propre, literie excellente. Hôtel situé à coté d une zone commercial où il est facile de se restaurer. Une navette est à disposition à l hôtel et vous transporte à l aéroport. Départ toutes les heures. Nous avons passé un agréable séjour
Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were extremely helpful from the moment that I arrived. Everything was in excellent condition. The pool is large. There is an exercise room and many walks/runs in the area if you need air and exercise. Shopping and restaurants are adjacent. A very good location.
Se hospedó 2 noches en enero de 2024
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

David, Houston

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable and convenient with an amazing breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

CO LTD

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

8/10 Bueno

Kristy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean, friendly staff. Breakfast is very nice. Not so easy to find the shuttle bus between the hotel and airport.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

Ruud

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I saw several rats scurry across the street at the restaurant where I ate. The hotel was amazing.
Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 9 ene. 2024
Dear Ruud, thank you for your time to write this review. We assure you that we practice the IHG Way of Clean which keeps the highest hygienic standards of our brand so that you may have a peace of mind when dining and relaxing at our property. We wish a great week ahead and stay safe.

10/10 Excelente

Nithya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place near the airport
Room is big. Swimming pool looks inviting Breakfast buffet waa good and staff were friendly and pleasant too.
Se hospedó 1 noche en enero de 2024
Respuesta de The Management, el 9 ene. 2024
Dear Nithya, thank you for your wonderful review of our property. We are happy that you had enjoyed your stay with us and we look forward to welcoming you again at Holiday Inn Sepang! Have a great week ahead!

10/10 Excelente

HIROKO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 9 ene. 2024
Thank you, Hiroko for your wonderful review of Holiday Inn Sepang. We trust that you enjoyed your stay thoroughly that you were lost for words when retelling your great experience at our property. We look forward to welcome you again and hope you could share some stories with us too!

10/10 Excelente

YONGHOON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 9 ene. 2024
Dear Yonghoon, thank you for your time in giving us a high score of our property during your recent stay here. We wish you the best in your endeavours and we hope to see you again soon.

10/10 Excelente

Idah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am impressed by the spike cleanliness of the hotel vicinity. Alots of convenience shop 24 hrs, walking distance. Carpark well lighted with security on guard. My no.1 list of hotel if in Sepang. Happy guest of Holiday Inn. 😀
Respuesta de The Management, el 9 ene. 2024
Hi Idah, thank you for your glowing score of our property, describing your wonderful experience when staying with us. Located in the heart of the ever growing town in Sepang, there are many more sights to see and places to explore here. We hope to welcome you again soon.

10/10 Excelente

Gloria

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

Sik Min Prisca

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 9 ene. 2024
Hi Sik Min, Thank you for the high score review of our hotel. We trust everything went well during your stay with us and we hope to see you again and share some stories of what made your stay a wonderful one.

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Farther from airport than expected but ok More convenience shops than expected.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 9 ene. 2024
Dear John, thank you for taking the time to write this this splendid review. Yes, we are located quite a ways from the airport but we're closer than most hotels in the city center, plus the many convenient shops and places of interest as well. Have a great week ahead!

10/10 Excelente

Muh Tyng

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Although my stay was short and I chose this place simply because I had an early flight from Kuala Lumpur the next day, the staff's smiles were very friendly, and the overall environment was very comfortable. There's also a local department store nearby, which is quite interesting to explore. However, it's important to note that foreigners have to pay an additional RM10 per night. (I only found this out on site.)
Respuesta de The Management, el 9 ene. 2024
Dear Muh Tyng, thank you for writing us this great review of Holiday Inn Sepang. We are happy to know you had thoroughly enjoyed your stay and experienced the many convenience right at our doorstep. As you might not be aware, the tourism tax had been implemented by the Malaysian government since 2017 and had recently been re-implemented after we have recovered from COVID-19. We hope that this had not marred your opinion when you visit Malaysia in the future and we look forward to welcome you again at our property.

10/10 Excelente

Irene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Management, el 2 feb. 2024
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management.

10/10 Excelente

Kazuto

Se hospedó 1 noche en noviembre de 2023
Respuesta de The Management, el 12 dic. 2023
Dear Kazuto, thank you for giving us full marks on your review during recent stay at Holiday Inn Sepang. We would love to hear the details of what makes your stay a happy one. So, we look forward to seeing you again at our property and have a great week ahead!

10/10 Excelente

Sano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 8 dic. 2023
Dear Sano,It was a pleasure to be having you stay with us at Holiday Inn Sepang. We would be happy to find out what makes your stay, meets your expectations. We do hope to see you again at our property soon. Have a great weekend!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hospitality
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Management, el 8 dic. 2023
Hello Sir/Madam, thank you for taking the time to drop us a positive review on your experience while staying at Holiday Inn Sepang. We would be more excited if you could share with us on what made your stay a wonderful one. Nevertheless, we look forward to welcome you again at our place and we wish you a wonderful weekend!

10/10 Excelente

Dianne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Courteous and helpful staff, clean ammenities, good food.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Management, el 7 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management

10/10 Excelente

Amelia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The airport shuttle was on-time and that was much appreciated. The housekeeper was very helpful in getting an adapter for laptop and phone charging.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 7 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management

10/10 Excelente

Jupiter

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management, el 7 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you. The Management

6/10 Aceptable

frederic, saint leu

Un qui proquo a l’arrivée Le shuttle vous attend pas On n’a pas de contact direct de l’hôtel. Bref contraint de prendre un taxi. A part ça, le séjour impeccable. Très bon standing
Se hospedó 3 noches en noviembre de 2023
Respuesta de The Management, el 4 dic. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn SEPANG - AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay with regards to the airport shuttle service.Rest assured the matter been address with our Management Team for our improvement.We appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank you.

10/10 Excelente

jongwook

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Management, el 4 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Management, el 4 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you.