Villa Club, 1 cama King size | Ropa de cama de alta calidad y minibar

Opiniones de Rixos Premium Belek - The Land of Legends Access

5 out of 5
Rixos Premium Belek - The Land of Legends Access
Ileribasi Mevkii Pk. 116, Serik, Antalya

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 168 de 261 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 67 de 261 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 261 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 261 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 261 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MR OMAR

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent 6 nights stay at RIxos Premium Belek for me, my wife and my 9 month old son. The Hotel staff were superb and really helpful throughout our stay, catering for our every need. There are endless things to do at the resort, never a dull day!
Se hospedó 7 noches en abril de 2024
Respuesta de Rixos Premium Belek, el 28 abr. 2024
Dear Omar,Thank you for choosing Rixos Premium Belek for your recent 6-night stay with your family. We are thrilled to hear that you had an excellent experience and that our staff provided superb service, catering to your every need. It's wonderful to know that you found endless activities to enjoy at the resort and that there was never a dull moment during your stay. Providing memorable experiences for our guests is what we strive for, and we are delighted that we could contribute to your family holiday.We hope to have the pleasure of welcoming you back to Rixos Premium Belek for another fantastic stay in the future.Best regards,

10/10 Excelente

Dani

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A
Se hospedó 4 noches en abril de 2024
Respuesta de Rixos Premium Belek, el 17 abr. 2024
Dear Dani, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Kind Regards,

10/10 Excelente

renu

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our first time at a Rixos resort and we were not disappointed! We were upgraded to a legendary suite upon arrival, which was lovely, and meant our children had their own space! They were also given the cutest mini robes and toiletries pouches! Nouf and Soumaya set up a WhatsApp group with us and were so helpful! They were part of our concierge service and it was so easy sending them a message instead of having to call all the time! The food was my only issue! The quality in the buffet restaurant and food court was superb! But my only qualm was the way you book the a la cart restaurants! It meant we didn’t get to try them all. The places are released at 10am and then you almost wait in a queue until you get through to book! This was really disappointing as with little children we needed earlier dinner times which were gone by the time we got through, despite trying from 10am! The staff were hit and miss. Most of them were lovely but some didn’t understand English so it was much harder to explain to them what we wanted! The kids pool / play area was amazing! We could let them run free without worrying as there were life guards- the kids / teens areas were lovely too with softplay / play stations, and activities all day including meet the trolls, face painting and discos! Overall it was a really lovely trip! The resort is easy to navigate the strip of beach was nice. We went to land of legends wishing was also easy with free transfers! I’d go again!!
Se hospedó 8 noches en marzo de 2024
Respuesta de Hotel Management., el 13 abr. 2024
Dear Renu,Thank you for sharing your experience with us. We are delighted to hear that your first stay at a Rixos resort exceeded your expectations!It's wonderful to know that you enjoyed the upgrade to a legendary suite and that your children had their own space. We are thrilled that Nouf and Soumaya provided excellent concierge service and made your communication easier through the WhatsApp group.We appreciate your feedback regarding the booking process for the à la carte restaurants. We apologize for any inconvenience this may have caused and will certainly take your comments into consideration for improvement.We are glad to hear that you enjoyed the quality of the food in the buffet restaurant and food court. We will also address your concerns about staff language proficiency to ensure a smoother communication experience for our guests.It's fantastic to hear that your children enjoyed the kids pool/play area and the various activities available for them throughout the day. We are pleased that you found the resort easy to navigate and that you enjoyed the beach area and the free transfers to Land of Legends.Thank you for choosing Rixos Premium and for considering returning in the future. We look forward to welcoming you back for another memorable stay.Best regards,Management of Rixos Premium Belek Hotel

10/10 Excelente

Alicia

Se hospedó 4 noches en abril de 2024
Respuesta de Rixos Premium Belek, el 1 may. 2024
Dear Alicia, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Firat

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exzellentes Hotel mit ausgezeichneten Restaurants.
Se hospedó 7 noches en marzo de 2024
Respuesta de Rixos Premium Belek, el 3 abr. 2024
Liebe Gaste,Vielen Dank für Ihr Feedback zu unserem Hotel und unseren Restaurants. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren und die Restaurants genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute!,Mit freundlichen Grüße.Hotel Management.

10/10 Excelente

Sandeep Sunder, Oldenburg

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our holiday at Rixos Premium Belek was absolutely outstanding. With our dedicated personal holiday assistant, Ms. Jannet, ensuring our comfort and fulfilling our every desire, it truly felt like a dream come true. The food at the main restaurant was delightful, and the dishes at the à la carte Z’ASYA were both exotic and delicious. The hotel's overall concept is marvelous, offering ample options even for our 2.5-year-old. The indoor and outdoor pools, as well as the kids' water section, were fantastic. The cleaning services were exceptional, whether it was room cleaning, restaurant upkeep, or restroom maintenance. The spa facilities were outstanding, featuring amenities like sauna, salt rooms, and hamams. The bar provided a vibrant atmosphere with daily entertainment programs and a variety of exotic cocktails and drinks. The daily entertainment programs, tailored for both adults and kids, were abundant and enjoyable. All in all, we've already made plans to visit Rixos Premium in Belek regularly.
Se hospedó 4 noches en marzo de 2024
Respuesta de Rixos Premium Belek, el 15 abr. 2024
Dear Guests,Thank you so much for sharing your wonderful experience at Rixos Premium Belek! We're thrilled to hear that your holiday with us was outstanding and that Ms. Jannet, our dedicated personal holiday assistant, played a key role in ensuring your comfort and satisfaction.It's fantastic to know that you enjoyed the delightful food options at our main restaurant and found the dishes at Z’ASYA to be both exotic and delicious. We're delighted that our hotel's concept provided ample options for guests of all ages, including your 2.5-year-old, and that you enjoyed our pools and kids' water section.We're also pleased to hear that you found our cleaning services exceptional and that our spa facilities and bar provided outstanding experiences. It's wonderful that you enjoyed our daily entertainment programs tailored for both adults and kids.We truly appreciate your kind words and your decision to visit Rixos Premium Belek regularly. We look forward to welcoming you back and creating more memorable experiences for you and your family in the future.Best regards,Hotel Management.

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cocktails, food and service AMAZING
Se hospedó 4 noches en marzo de 2024
Respuesta de Rixos Premium Belek, el 16 mar. 2024
Dear Guests,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our cocktails, food, and service at Rixos Premium Belek. Providing an exceptional experience for our guests is always our top priority, and we are delighted that we succeeded in meeting your expectations. We look forward to welcoming you back soon for another fantastic experience.Kind regards,Hotel Management

10/10 Excelente

Hüseyin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir wurden jeden Tag angeschrieben oder gefragt ob alles in Ordnung sei. Das gabs bis jetzt nirgendwo.
Se hospedó 10 noches en febrero de 2024
Respuesta de Hotelmanagement Rixos Premium Belek, el 3 mar. 2024
Lieber Hüseyin,Zunächst einmal herzlich willkommen im Rixos Premium Belek, und vielen Dank für Ihr wertvolles Feedback. Wir haben uns gefreut zu erfahren, dass Sie täglich kontaktiert wurden, um sicherzustellen, dass alles in Ordnung ist. Die Zufriedenheit unserer Gäste steht für uns an erster Stelle, und kontinuierliche Kommunikation ist entscheidend, um Ihr Erlebnis angenehm zu gestalten.Wir würden uns freuen, Sie erneut im Rixos Premium Belek begrüßen zu dürfen, um Ihnen in der Zukunft einen noch besseren Service bieten zu können.Mit freundlichen Grüßen,

10/10 Excelente

Hakan

Se hospedó 6 noches en febrero de 2024
Respuesta de Rixos Premium Belek, el 21 mar. 2024
Değerli Sn.Hakan,Öncelikle değerli vaktinizden ayırarak yazdığınız yorum ve yaptığınız değerlendirme için çok teşekkür ederiz. Beklentilerinizi karşılamış olduğumuzu ve konaklamanız boyunca konforlu bir tatil deneyimi yaşattığımızı öğrenmek tüm ekibimizi mutlu etti. Sizlerin de tatilinizden keyif aldığınızı görmek ve güzel yorumlarınıza tanıklık etmek bizlere ekstra motivasyon sağlamaktadır. Tekrar görüşmek arzusuyla sağlıklı ve mutlu günler diliyoruz. Saygılarımızla,Otel Yönetimi.

10/10 Excelente

Shabina Kauser

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. The stormy rainy weather was not ideal but the fact the hotel has a cinema and bowling and arcade, and all the other facilities was great . Staff were very nice especially our cleaner Turka and Ali who was very helpful great at arranging transport. Having Serdar and Nouf was a blessing especially when our luggage was lost and Serdar managed to get it back for us as well as helping to get lost medication..a BIG thank you to him. It's a great idea to have assigned people to help you during your stay. It's a lovely hotel although the only downfall is that there's not much around it but the bus to land if Legends is very handy. The food is nice and having the People's restaurant open 24 hrs was great as well as the late night buffet. Lovely hotel and I would highly recommend .
Se hospedó 6 noches en febrero de 2024
Respuesta de Hotel Management, el 16 feb. 2024
Dear Shabina Kauser,Thank you for taking the time to write a review about your stay at Rixos Premium Belek Hotel. Rixos Premium Belek has a motivated team aiming to serve our guests with great passion. It is a great pleasure to receive your positive and rewarding comments which motivates us a lot. We are happy to be part of a great memory of your trip and looking forward to hosting you here once again soon!Kindest Regards, Hotel Management

10/10 Excelente

Aylin Mirel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ein perfekter Aufenthalt, rundum zufrieden. Alles in höchster Qualität.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management, el 16 feb. 2024
Liebe Gaste Aylin Mirel,Vielen Dank für Ihre freundlichen Worte und Ihre positive Bewertung. Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt im Rixos Premium Belek rundum zufrieden waren und alles in höchster Qualität erlebt haben.Die Zufriedenheit unserer Gäste liegt uns sehr am Herzen, und es ist schön zu hören, dass wir Ihre Erwartungen erfüllen konnten. Wir werden weiterhin unser Bestes tun, um Ihnen einen perfekten Aufenthalt zu bieten.Nochmals vielen Dank für Ihre Bewertung, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 Excelente

brett

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Hotel Management., el 11 feb. 2024
Dear Brett,Thank you so much for taking the time to rate our hotel, Rixos Premium Belek! Your feedback is greatly appreciated, and we're delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon for another wonderful experience.Warm regards,

10/10 Excelente

Sören

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Hotel Management , el 31 dic. 2023
Dear Sören,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Rixos Premium Belek.

10/10 Excelente

Shreya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay at this full service hotel. Rooms were good - maybe a bit dated. The service was awesome from the holiday assistants (Hanson/kaan). The food at the Asian restaurant Zasysa was the best we had eaten. The service and food at the turquoise was brilliant - chef Deepak was the best & service from Hakki Mert & team was excellent. El Kahn & Mahendra provided fantastic service under Prince’s guidance at the Italian restaurant
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management , el 28 dic. 2023
Dear Shreya,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing The Rixos Premium Belek and we hope to welcome you back again soon! Regards,

10/10 Excelente

Tülin, Henstedt-Ulzburg

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das Hotel ist wie ein 2. Zuhause. Das Personal ist so nett und freundlich - kennt man in Deitschland leider kaum noch. Was das Essen angeht, ist für jeden etwas dabei. So viel Auswahl, unglaublich. Wir kommen auf jeden Fall wieder!
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotel Management., el 28 oct. 2023
Liebe Tuelin Kleine Doepke, Wir bedanken uns herzlich, dass Sie Ihre positive Urlaubserfahrung mit uns geteilt haben. Wir freuen uns sehr zu wissen, dass Sie Ihren Aufenthalt im Rixos Premium Belek genossen haben. Es wäre schön wenn Sie uns wieder besuchen, wir werden uns sehr freuen Sie in unserem Hause als Gäste begrüßen zu dürfen. Mit freundlichen Grüßen,

10/10 Excelente

Hesham, Grand Island

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is beautiful. We spent four nights and it was amazing. We were assigned Nouf as a personal assistant who took care of all the details from making sure the room is perfect to making restaurant reservations for us and also updating us daily on all activities going on in the resort. The restaurants whether buffet, menu or beachside are all excellent with so many options that will meat any diet. All fresh and delicious. I would definitely go back.
Se hospedó 4 noches en octubre de 2023
Respuesta de Hotel Management., el 25 oct. 2023
Dear Hesham Eltagouri,Thank you for taking the time to write a review about your stay at Rixos Premium Belek Hotel. Rixos Premium Belek has a motivated team aiming to serve our guests with great passion. It is a great pleasure to receive your positive and rewarding comments which motivates us a lot. We are happy to be part of a great memory of your trip and looking forward to hosting you here once again soon!Kindest Regards, Hotel Management

10/10 Excelente

Alexandr

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 7 noches en octubre de 2023
Respuesta de Hotel Management, el 25 oct. 2023
Dear Alexandr,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Rixos Premium Belek.

10/10 Excelente

Mohammed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth it
Overall it was excellent especially staff the only note about restaurant reservations it’s not like what I expected .
Se hospedó 4 noches en septiembre de 2023
Respuesta de Hotel Management., el 26 sept. 2023
Dear Mohammed,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing The Rixos Premium Belek and we hope to welcome you back again soon! Regards, Hotel Management

10/10 Excelente

Afshin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Hotel administration, el 16 sept. 2023
Dear Farid Saberi ,Thank you for spending your valuable time and for your good vote regarding your stay at Rixos Premium Belek. We are very pleased to hear from you that your holiday was good and enjoyable. We will be honored to welcome you again to Rixos Premium Belek, where we always strive for the best.Sincerely,Hotel administration

10/10 Excelente

uri

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Hotel Management., el 26 ago. 2023
Dear Uri,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,

10/10 Excelente

Fikret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tatil burada güzel
Se hospedó 7 noches en julio de 2023
Respuesta de Hotel Management , el 26 ago. 2023
Değerli Misafirimiz, Öncelikle değerli vaktinizden ayırarak yazdığınız yorum ve yaptığınız değerlendirme için çok teşekkür ederiz. Beklentilerinizi karşılamış olduğumuzu ve konaklamanız boyunca konforlu bir tatil deneyimi yaşattığımızı öğrenmek tüm ekibimizi mutlu etti. Sizlerin de tatilinizden keyif aldığınızı görmek ve güzel yorumlarınıza tanıklık etmek bizlere ekstra motivasyon sağlamaktadır. Tekrar görüşmek arzusuyla sağlıklı ve mutlu günler diliyoruz. Saygılarımızla,

8/10 Bueno

Robert

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Old hotel
Se hospedó 4 noches en agosto de 2023
Respuesta de Hotel Management., el 15 ago. 2023
Dear Robert, Thank you for taking the time to share your feedback. We sincerely apologize for the unfortunate experience you encountered during your stay at our hotel. Your comfort and satisfaction are of utmost importance to us, and we deeply regret any inconveniences caused. We assure you that we have taken immediate steps to rectify the situation and ensure that such issues do not reoccur. We genuinely appreciate your feedback, and we hope to have the opportunity to restore your faith in our services in the future. Best regards,

10/10 Excelente

ahmad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and relaxing 5 start all day long
Se hospedó 4 noches en agosto de 2023
Respuesta de Hotel Management., el 11 ago. 2023
Dear Ahmad,First of all, we would like to thank you very much for taking your valuable time to write your review and evaluation. Our entire team was happy to learn that we met your expectations and provided a comfortable holiday experience during your stay. Seeing that you also enjoy your holiday and witnessing your nice comments gives us extra motivation.Regards,Hotel management

6/10 Aceptable

Simon

Se hospedó 7 noches en agosto de 2023
Respuesta de Hotel Management., el 11 ago. 2023
Dear Simon,First of all, we would like to thank you very much for taking your valuable time to write your review and evaluation. Our entire team was happy to learn that we met your expectations and provided a comfortable holiday experience during your stay. Seeing that you also enjoy your holiday and witnessing your nice comments gives us extra motivation.Regards,Hotel management

10/10 Excelente

Hawra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoy every single moment , every single things was great
Se hospedó 4 noches en agosto de 2023
Respuesta de Hotel Management., el 10 ago. 2023
Dear Guest ,First of all, we would like to thank you for taking your precious time to write your review and rating. Our entire team was delighted to know that we met your expectations and ensured a comfortable stay during your stay. The fact that you also enjoy your holiday and your nice comments gives us additional motivation. We want to see you again and wish you health and happy days.Sincerely,Hotel administration

8/10 Bueno

SALIM

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en julio de 2023
Respuesta de Hotel Management., el 27 jul. 2023
Dear Salim,Thank you for taking the time to share your feedback. While we wish you had a better experience in Rixos Premium Belek, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience. We will take necessary measures to reduce the service lacks encountered. If you give us another chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours sincerely, Hotel Management.

10/10 Excelente

Ahmad

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It worth every penny!
Se hospedó 4 noches en junio de 2023
Respuesta de Hotel Management, el 3 jul. 2023
Dear Ahmad, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,Hotel Management

8/10 Bueno

Riyad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Last year was much better in term of food at main restaurant
Se hospedó 5 noches en junio de 2023
Respuesta de Hotel Management., el 3 jul. 2023
Dear Riyad,Thank you for taking the time to share your feedback. While we wish you had a better experience in Rixos Premium Belek, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience. We will take necessary measures to reduce the service lacks encountered. If you give us another chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours sincerely, Hotel Management.

10/10 Excelente

Oliver

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will be returning for many years to come 5*****
Idyllic five star service from start to finish. We had our honeymoon at Rixos Gocek and our first holiday with our daughter at Rixos Belek - there is a reason we chose Rixos for two of the most important and special holidays of our lives…. Because they are perfect in so many ways. Thank you. We will definitely return to another Rixos. The main delights are: - the food is exceptionally good quality - the choice of restaurants is vast (and all good) - the facilities are world class… Spa… Massage… Pools… Boat Trips…. speedboat transfers… Private Beaches…. Unbelievable choice cleanliness and unique styles - selection of sunloungers, cabins, chill out areas is second to none - the entertainment is really fun for all ages - the rooms are large and offer options with multiple bathrooms, gardens, balconies, bathtubs, wet rooms … you name it - WiFi is flawless - concierge room service is immediate and fast and friendly… bravo! - regularly changing cocktail menus expertly made - in Rixos Belek we actually never left the hotel in 10 days! Yes, it was that good - they really respect the Hotels.Com VIP customer members, so it’s worth using the Hotels.com app to book - last and absolutely not least RIXOS STAFF! simply the best, kindest, most approachable, helpful - running the customer service whilst you are there on a Wassap chat is so simple, it just works
Se hospedó 9 noches en mayo de 2023
Respuesta de Hotel Management, el 7 jun. 2023
Dear Oliver,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely, Hotel Management.

10/10 Excelente

Faris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en mayo de 2023
Respuesta de Hotel Management, el 6 jun. 2023
Dear guest Faris,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely, Hotel Management.

10/10 Excelente

Luigi Mario

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 7 noches en abril de 2023
Respuesta de Hotel Management, el 29 may. 2023
Dear Luigi Mario,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely, Hotel Management.

10/10 Excelente

Zafer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2023
Respuesta de Hotel Management, el 1 may. 2023
Dear Zafer,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely, Hotel Management.

10/10 Excelente

Mihai

Se hospedó 3 noches en enero de 2023
Respuesta de Hotel management, el 14 ene. 2023
Dear Mihai,Thank you for the time you have taken to rate our hotel. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Hotel Management

10/10 Excelente

Martina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brilliant experience, lovely staff, lovely people. Exceeded our expectations!
Respuesta de Hotel Management, el 16 nov. 2023
Dear Martina,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing The Rixos Premium Belek and we hope to welcome you back again soon! Regards,

10/10 Excelente

Rabab

Se hospedó 3 noches en diciembre de 2022
Respuesta de Hotel management, el 13 dic. 2022
Dear Rabab,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,

8/10 Bueno

Sam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bis auf, dass der Essraum um 19:00 Uhr komplett voll ist und man hier unter Umständen auch 20 Min keinen Platz findet, ist es ein schönes Hotel mit sehr freundlichen Mitarbeitern und einer sehr schönen Anlage. 8 von 10 Punkten
Se hospedó 9 noches en noviembre de 2022
Respuesta de Hotel Management, el 21 nov. 2022
Lieber Gast,Vielen Dank, dass Sie Sich die Zeit genommen haben, um Ihre Erfahrungen, die Sie im Rixos Premium Belek zu teilen. Es tut uns leid, dass einige Leistungen nicht zu Ihrer vollsten Zufriedenheit gewährleistet wurden. Gerne hätten wir während Ihres Aufenthaltes diese Mängel behoben. Wir werden jeden eizelnen Punkt den Sie in Ihrer Bewertung geschildert haben überprüfen und die notwendigen Maßnahmen so schnell wie möglich ergreifen. Wir schätzen das Feedback, das wir von unseren Gästen erhalten, da wir ständig bemüht sind, hohe Service-Standards zu halten. Wir hoffen Sie geben und nocheinmal die Chance Sie bei uns begrüßen zu dürfen, wir würden unser bestes geben um Ihnen erholsamen und unvergesslichen Urlaub zu gestalten.Mit herzlichen Grüßen,

10/10 Excelente

Jakob

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 10 noches en octubre de 2022
Respuesta de Hotel management, el 21 oct. 2022
Dear Jakob, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Tehsin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is amazing! I went earlier this year with my brothers for a relaxing break. It was so good that I revisited with my wife. Great friendly staff, lots of delicious food and clean. The fabulous weather is a bonus. I'll be going back again next year with the whole family.
Se hospedó 6 noches en octubre de 2022
Respuesta de Hotel management, el 17 oct. 2022
Dear Tehsin, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Sulaiman

Se hospedó 6 noches en septiembre de 2022
Respuesta de Hotel management, el 8 oct. 2022
Dear Sulaiman, Thank you for the time you have taken to rate our hotel. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

6/10 Aceptable

Yosra

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Not everyone spoke English, and the employees would sometimes express their frustrations about not understanding us and would talk about us in Turkish. The air conditioner did not work despite trying to fix it. the Taxis have fixed prices and don't use a meter, and thus they charge very expensive fares.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Hotel management, el 10 oct. 2022
Dear our Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience in Rixos Premium Belek, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience. We will take necessary measures to reduce the service lacks encountered. If you give us another chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards,

10/10 Excelente

Tayfun

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall excellent property
Se hospedó 6 noches en septiembre de 2022
Respuesta de Hotel management, el 3 oct. 2022
Dear our Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Alexey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was very good. We stayed only 5 days. For longer stays, lunch selection may feel repetitive.
Se hospedó 4 noches en septiembre de 2022
Respuesta de Hotel management, el 4 oct. 2022
Dear Alexey, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Santosh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 11 noches en septiembre de 2022

10/10 Excelente

deniz

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sorunlara hızlı ve iyi niyetli çözüm üreten high end bir otel, tartışmasız tavsiye ederim
Se hospedó 3 noches en julio de 2022
Respuesta de Hotel management, el 4 ago. 2022
Değerli Misafirimiz, Öncelikle değerli vaktinizden ayırarak yazdığınız yorum ve yaptığınız değerlendirme için çok teşekkür ederiz. Beklentilerinizi karşılamış olduğumuzu ve konaklamanız boyunca konforlu bir tatil deneyimi yaşattığımızı öğrenmek tüm ekibimizi mutlu etti. Sizlerin de tatilinizden keyif aldığınızı görmek ve güzel yorumlarınıza tanıklık etmek bizlere ekstra motivasyon sağlamaktadır. Tekrar görüşmek arzusuyla sağlıklı ve mutlu günler diliyoruz. Saygılarımızla,

10/10 Excelente

Syed

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and luxurious property with excellent food Our holiday assistant Eassra took very good care of us
Se hospedó 6 noches en julio de 2022
Respuesta de Hotel management, el 21 jul. 2022
Dear Syed, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

mohamad el

Se hospedó 7 noches en junio de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay at Rixos
First time in Rixos and it was excellent. Large resort with plenty of room for everyone. Lots of great staff, huge pools, all 4 A La Carte restaurants were very good, evening entertainment lively, kids club made holidaying with a toddler easy, personal concierge available on WhatsApp, pool side waitresses on roller blades is fun and also super efficient. Hard to fault it but wine list could be improved - all they have is 2 reds, 2 whites, 1 rose. No fan in room, just a/c - I prefer to sleep with a fan rather than a/c. But these are small things.
Se hospedó 7 noches en junio de 2022
Respuesta de Hotel Management, el 12 jun. 2022
Dear our Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Evgeny

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles war großartig, alles hat gepasst, toller Urlaub! Ein besonderes Dankeschön an alle Mitarbeiter des Hotels, die immer sehr freundlich und aufmerksam waren, und an Alex, den Fotografen, für die tollen Fotos!
Se hospedó 5 noches en mayo de 2022
Respuesta de Hotel management, el 10 jun. 2022
Sehr geehrter Evgeny, Wir bedanken uns herzlich, dass Sie Ihre positive Urlaubserfahrung mit uns geteilt haben und wir schätzen Ihre Weiterempfehlung. Wir freuen uns sehr zu wissen, dass Sie Ihren Aufenthalt im Rixos Premium Belek genossen haben. Es wäre schön wenn Sie uns wieder besuchen, wir werden uns sehr freuen Sie in unserem Hause als Gäste begrüßen zu dürfen. Mit freundlichen Grüßen, Hotel Management

10/10 Excelente

Yaser

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to spend time with the family. There is so many activities to fo both for adults and kids. The Rixy kids was amazing. The grounds were so nice for walking and jogging too. Booked a regular room, but they gave me one with very nice view of the sea and mountains. The room is very good clean and spacious. The shores are clean and serviced. The food and restaurant is SO GOOD. The food is definitely prepared by speciality chefs who are experts. Great variety and taste. My only comment- there is always some music or show activities going on in the evening and sometimes it feels too much if you want to chill out there in the evening and stare the stars. You’ll aways hear music or shows playing. Also, pricing was little up during the holiday.
Se hospedó 4 noches en mayo de 2022
Respuesta de Hotel management, el 13 may. 2022
Dear our Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excelente

Njenga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2022
Respuesta de Hotel management, el 3 may. 2022
Dear our guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,