6/10
The house was dirty when we arrived and had not been cleaned yet. Our check in was at 4:00 and we arrived at 4:00. We called the number on the refrigerator and it went to a non-emergency medical response company. I had to log in to the app to find the correct number. They informed us they would dispatch a cleaning crew. The cleaning crew showed up and said they would be done in an hour and that they were told check in was at 5:30. Regardless, an hour to clean the house is not enough time. When we got back, it was picked up and bedding changed but comforters didn't get washed, bath mats were soaking wet from the previous guests and the blankets on the couches hadn't been cleaned. I spent the next few hours doing laundry so that I knew what I was using was clean. There weren't any extra trash bags for the kitchen trash but thankfully we had one with us. Overall, it just felt dirty.The second morning we were there we were awakened by a smoke alarm chirping a low battery. We had to call and request for someone to come out and change it since all the ceilings are vaulted. It took about three hours to get the batteries changed. Everyone we contacted was very pleasant and polite. The vrbo comped us a meal as an apology for the house not being ready which was nice. However, the first day was stressful and not enjoyable since we spent time cleaning and doing laundry. The house is modern and spacious and the location was fantastic. The area is quiet and beautiful.
Joel H.
Se hospedó 3 noches en junio de 2025
