3 restaurants, breakfast, lunch, dinner served; international cuisine

Opiniones de Renaissance Shanghai Putuo Hotel

5 out of 5
Renaissance Shanghai Putuo Hotel
50 Tongchuan Road,Putuo District, Shanghai, Shanghai

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 155 de 259 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 84 de 259 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 259 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 259 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 259 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great hotel great gym
great hotel near metro good service nice gym
Se hospedó 2 noches en octubre de 2019
Respuesta de Fiona, el 6 nov. 2019
"Dear , Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel."

10/10 Excelente

JUAN CARLOS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2019
Respuesta de Renaissance Shanghai Putuo Hotel, el 2 feb. 2019
Dear , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2018
Respuesta de Corrine, el 3 nov. 2018
Dear , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon. Renaissance Shanghai Putuo Hotel

10/10 Excelente

miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2018
Respuesta de Corrine, el 3 nov. 2018
Dear , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon. Renaissance Shanghai Putuo Hotel

10/10 Excelente

Ma Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2018
Respuesta de Corrine, el 3 nov. 2018
Dear , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon. Renaissance Shanghai Putuo Hotel

10/10 Excelente

FRANCISCO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Volvere
Muy buen hotel excelente instalaciones y las habitaciones de lujo
Respuesta de Julia, el 24 abr. 2018
Dear Guest, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon. Renaissance Shanghai Putuo Hotel

10/10 Excelente

PABLO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MUY BUEN HOTEL
MUY BUEN HOTEL, SOLO LA COMDIA DEL BUFETTE REGULAR
Se hospedó 1 noche en junio de 2017
Dear , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon. Renaissance Shanghai Putuo Hotel

10/10 Excelente

miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buen hotel muy recomendable
buen hotel buena ubucacion mtr cerca y mall cercano para comer o comprar desalluno muy bueno
Dear Guest, Thank you for sharing your valued feedback. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and we will be looking forward to see your again soon Best Regards, Renaissance Shanghai Putuo Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 18 sept. 2016
Dear Guest, Greeting from Renaissance Shanghai Putuo Hotel! Thank you very much for your wonderful review. We are delighted to have your high regards on our service and facility. We look forward to welcoming you back again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE HOTEL
Excelente Hotel, 10 puntos!!! Muy facil acceso con Metro Directamente de la Estacion
Respuesta de General Manager, el 13 sept. 2016
Dear Guest, Thank you for sharing your valued feedback. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and we will be looking forward to see your again soon Best Regards, Renaissance Shanghai Putuo Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
El hotel es nuevo por lo cual las instalaciones estan en muy buen estado, el restaurant es muy bueno y aunque esta lejos del centro es una buena opcion para quien va de negocios y requiere estar cerca de la zona norte de shangai

8/10 Bueno

Alberto Gil, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para una primera vez en China muy buena recomendacion si bien alejado del centro

10/10 Excelente

Mecalink

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location , accessible to the Metro
Se hospedó 2 noches en abril de 2024
Respuesta de Chris Zhao, el 29 abr. 2024
Dear , Thank you for taking the time to share your feedback with us. It is delighted for the whole team and me to hear that you enjoyed the stay at Renaissance Shanghai Putuo Hotel as well as appreciating our location and view from the room. Renaissance Shanghai Putuo Hotel, a Marriott Luxury & Lifestyle Hotel, you'll find a place where simple delights become memorable moments. The hotel is ideally located on the Tongchuan Road, directly connected to Metro Line 7 Langao Road Station Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well. Best Regards, Reaissance Shanghai Putuo Hotel

10/10 Excelente

Xiaolan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
每次到上海都住这里,非常好!
Se hospedó 3 noches en abril de 2024
Respuesta de Chris, el 18 abr. 2024
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并给予我们如此高的评价。我们一直致力于员工的培训计划,以提供国际化的高水准服务,让您每天均能感受高效而愉悦的住宿体验。我们会继续努力,真诚地期待您的再次光临!上海明捷万丽酒店

10/10 Excelente

Antoinette

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My corner room with work station is awesome!!! Great view, clean and lots of light. The bathroom is awesome with great lighting to apply makeup. So many hotels are dim and dark, but not this one. Its lovely. But the BEST thing about this hotel is Julie Som. This woman never seems to sleep. Notbing is too much trouble, Julie knew i had a question to ask before i did. What an amazing asset to have here at the hotel. She is a diamond. Thank you Julie for all your assistance whilst we were here.
Se hospedó 2 noches en octubre de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 3 nov. 2023
Dear Guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.

8/10 Bueno

Hung Wei

Se hospedó 1 noche en octubre de 2023
Respuesta de 上海明捷万丽酒店, el 23 oct. 2023
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临! 上海明捷万丽酒店

10/10 Excelente

moonwon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de 上海明捷万丽酒店, el 3 nov. 2023
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临!

8/10 Bueno

Kam Yin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en octubre de 2023
Respuesta de 上海明捷万丽酒店, el 23 oct. 2023
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临! 上海明捷万丽酒店

10/10 Excelente

Fukuo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de 上海明捷万丽酒店, el 23 oct. 2023
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临! 上海明捷万丽酒店

10/10 Excelente

HUNG-CHUNG

Se hospedó 3 noches en septiembre de 2023
Respuesta de 上海明捷万丽酒店, el 10 oct. 2023
尊敬的客人,您好!感谢您选择上海明捷万丽酒店并抽出宝贵的时间与我们分享您愉快的入住体验。作为万豪国际集团旗下酒店,上海明捷万丽酒店交通便捷,地理位置优越,能够为您缔造精彩的出行之旅。我们很高兴地得知您对酒店感到满意。真诚地期待您的再次光临!上海明捷万丽酒店

10/10 Excelente

HUNG-CHUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
已第四次入住明捷,還是讓人住起來非常舒適,10月份去上海會再選擇這間飯店
Se hospedó 1 noche en septiembre de 2023
Respuesta de 上海明捷万丽酒店, el 22 sept. 2023
尊敬的客人,您好!感谢您选择上海明捷万丽酒店并抽出宝贵的时间与我们分享您愉快的入住体验。作为万豪国际集团旗下酒店,上海明捷万丽酒店交通便捷,地理位置优越,能够为您缔造精彩的出行之旅。我们很高兴地得知您对酒店感到满意。真诚地期待您的再次光临!上海明捷万丽酒店

10/10 Excelente

Kenny

Se hospedó 3 noches en julio de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 20 sept. 2023
Dear Valued Guest, thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated this stay. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

10/10 Excelente

Xiaolan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the first time we stayed this hotel. very impressive! The breakfast is very good. The door young men and the front desk are very warm. The room is very clean, quiet, and comfortable...We will back to this hotel when we will travel to Shanghai next time.
Se hospedó 2 noches en agosto de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 12 sept. 2023
Dear Guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.Sincerely, Renaissance Shanghai Putuo Hotel

10/10 Excelente

??

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
非常喜欢这家酒店 朝食丰富 服务员态度非常好 交通便利 性价比赞!唯一不足的是洗浴设施 淋浴器固定不能活动 洗澡的时候多少有点不方便 还有就是马桶没有加热盖
Se hospedó 2 noches en agosto de 2023
Respuesta de 上海明捷万丽酒店, el 11 ago. 2023
尊敬的客人,您好!感谢您选择上海明捷万丽酒店并抽出宝贵的时间与我们分享您愉快的入住体验。作为万豪国际集团旗下酒店,上海明捷万丽酒店交通便捷,地理位置优越,能够为您缔造精彩的出行之旅。我们很高兴地得知您对酒店整体感到满意。对于酒店设施中的不足及由此引起的不便,我们感到非常抱歉,在此向您致以诚挚的歉意。我们已向相关部门进行了反馈,同时竭力提高服务水平。再次向您致歉,望您再给我们一次改正进步的机会。真诚期待阁下的再次光临!

10/10 Excelente

Chit

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 10 ago. 2023
Dear Valued Guest, thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated this stay. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

10/10 Excelente

Xiaolan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel has a good location. The service is very good. Breakfast is very diversify.
Se hospedó 3 noches en agosto de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 7 ago. 2023
Dear Valued Guest, thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our wonderful room, our comfortable Heavenly bed, and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

10/10 Excelente

Bor-Chang

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 13 jul. 2023
Dear Valued Guest, thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated this stay. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

4/10 Malo

Sunguk

Se hospedó 1 noche en junio de 2023
Respuesta de 上海明捷万丽酒店, el 3 jul. 2023
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临! 上海明捷万丽酒店

6/10 Aceptable

miyuki

Se hospedó 1 noche en junio de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 13 jul. 2023
Dear guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.

10/10 Excelente

Lei

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My home
Se hospedó 3 noches en mayo de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 22 may. 2023
Dear Lei, thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated this stay. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

10/10 Excelente

YanDong

Se hospedó 2 noches en mayo de 2023
Respuesta de 上海明捷万丽酒店, el 3 jul. 2023
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临! 上海明捷万丽酒店

10/10 Excelente

Lei

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was my own place to stay
Se hospedó 5 noches en mayo de 2023
Respuesta de Renaissance Shanghai Putuo Hotel, el 12 may. 2023
Dear Lei,thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our wonderful room, our comfortable Heavenly bed, and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

10/10 Excelente

Lei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2023
Respuesta de Renaissance Shanghai Putuo Hotel , el 8 may. 2023
Dear Lei,Thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our wonderful room, our comfortable Heavenly bed, and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

10/10 Excelente

fong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en marzo de 2023
Respuesta de Renaissance Shanghai Putuo Hotel , el 8 may. 2023
Dear fong,Thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our wonderful room, our comfortable Heavenly bed, and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

8/10 Bueno

fong

Se hospedó 3 noches en marzo de 2023
Respuesta de Renaissance Shanghai Putuo Hotel , el 8 may. 2023
Dear fong,Thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our wonderful room, our comfortable Heavenly bed, and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. Wishing you safe travels and stay well.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A pleasant stay not without shortcomings
Overal speaking, it was a very pleasant stay. Staffs were professional, friendly and helpful. The room was clean and spacious. The location is very close to metro. The shortcomings were: 1. the room has indeed a city view, but my room could see part of the roof of this hotel, which was very dirty, rusty and disgusting to be honest. A high end hotel like this should do better! 2. the sound isolation of the room was poor. I could hear people talking in the hallway late at night. 3. No coffee machine in the room, only instant coffee. Be prepared fellow travellers!
Se hospedó 1 noche en noviembre de 2021
Respuesta de SHAPH, el 18 nov. 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Renaissance Shanghai Putuo Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place with friendly people to assist.
Se hospedó 1 noche en julio de 2021
Respuesta de 上海明捷万丽酒店, el 23 jul. 2021
Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.

10/10 Excelente

Shaohan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
商务出行
整体来说还是不错的
Se hospedó 3 noches en julio de 2021
Respuesta de 上海明捷万丽酒店, el 19 jul. 2021
尊敬的客人,您好!感谢您选择上海明捷万丽酒店,我们会继续努力,为您和您的客人提供更完美的入住体验。真诚地期待您的再次光临!上海明捷万丽酒店

8/10 Bueno

XI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2021
Respuesta de 上海明捷万丽酒店, el 31 may. 2021
尊敬的客人,您好!感谢您选择上海明捷万丽酒店,期待您的再次光临!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and a wonderful place for families!
Se hospedó 2 noches en abril de 2021
Respuesta de Renaissance Shanghai Putuo Hotel, el 6 abr. 2021
"Dear , Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel."

10/10 Excelente

QIANG

Se hospedó 1 noche en diciembre de 2020
Respuesta de Renaissance Putuo Hotel, el 28 dic. 2020
"Dear guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel." 尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临!

10/10 Excelente

KENICHI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de Renaissance Shanghai Putuo Hotel, el 9 nov. 2020
Dear guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.

8/10 Bueno

jie

Se hospedó 1 noche en mayo de 2020
Respuesta de FIONA, el 4 jun. 2020
Dear Guest, Thank you for choosing our hotel. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and enjoy your trip.

10/10 Excelente

Ip

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2019
Respuesta de Reaissance Shanghai Putuo Hotel, el 10 feb. 2020
Dear Guest,Thank you for sharing your valued feedback. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and we will be looking forward to see your again soon

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020
Respuesta de Reaissance Shanghai Putuo Hotel, el 19 ene. 2020
Dear Guest, Thank you for choosing our hotel. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and enjoy your trip.

8/10 Bueno

Stephan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2019
Respuesta de Renaissance Shanghai Putuo , el 29 ene. 2020
Dear Guest,Thank you for choosing our hotel. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and enjoy your trip.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Reaissance Shanghai Putuo Hotel, el 6 ene. 2020
"Dear guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel."

8/10 Bueno

Salina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The room is spacious and comfy and the staff is helpful.
Se hospedó 8 noches en diciembre de 2019
Respuesta de Reaissance Shanghai Putuo Hotel, el 6 ene. 2020
Dear Guest,Thank you for choosing our hotel. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and enjoy your trip.

8/10 Bueno

Pui Shan Louisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Reaissance Shanghai Putuo Hotel, el 31 dic. 2019
Dear Guest,Thank you for sharing your valued feedback. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and we will be looking forward to see your again soon

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
A horrible night and horrible handling from hotel
The guest upstairs made noise from 2am to 430am and hotel could not handle this. Hotel managers said there was no noise at the aisle and they need to come to stay in my room to justify the noise (hahaha seriously?) They did offer another room 430am But my planned checkout time was 8am so I did not take the offer. Hotel managers did not handle this very well. If changing room is an option, it's better to offer it as soon as possible so the guest could make a better arrangement. I was offered, at check out 8am, with a free access to club for free food and drink at my next stay. That's probably the worst apology possible for a very unhappy customer with a horrible night at US$150 room rate. Not recommended. There are better hotels in Shanghai.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Renaissance Shanghai Putuo Hotel, el 23 ene. 2020
Dear Guest, First of all, I would like to thank you for choosing our hotel as your preferred accommodation in Shanghai. Please kindly be noted that we have received your feedback which regarding your last stay at our property. I would like to offer my sincere apology for all of the inconvenience you may experience. Your valuable comments would be shared with related department leaders and hotel management team. Once again, please accept my apology for the stay experience didn’t meet your expectation. You are valued customer to us. We genuinely hope that you do consider using our hotel again and let us to regain your trust by the improved service. We are all looking forward to welcome you back in the near future. Best Regards, Renaissance Shanghai Putuo Hotel