3 outdoor pools, open 10:00 AM to 5:30 PM, pool umbrellas, sun loungers
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Opiniones de Aurora Oriental Resort Sharm El Sheikh

5 out of 5
Aurora Oriental Resort Sharm El Sheikh
Nabq Bay - South Sinai, Sharm El Sheikh, South Sinai Governorate

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 27 de 101 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 38 de 101 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 101 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 101 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 101 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

7.4/10

Servicios

7.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
El complejo es grande y espacioso pero está un poco dejado. Las piscinas estaban recubiertas de una especie de papel/plástico para piscina desgastado. Las cervezas estaban calientes y sólo en 1 de los bares tenían de tirador. Las habitaciones eran espaciosas pero destacaban por su limpieza y comodidad. La comida bastante mediocre, siempre había lo mismo...
Se hospedó 10 noches en julio de 2019
Respuesta de Mohamed El Sayed , el 2 sept. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Dragica

Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relation, el 1 abr. 2024
Dear DragicaThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

8/10 Bueno

Dragica

Se hospedó 6 noches en febrero de 2024
Respuesta de Guest Relation, el 1 abr. 2024
Dear DragicaThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 4 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

10/10 Excelente

Mostafa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you jasmine for your hospitality , staff are so friendly and professional
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relation, el 1 abr. 2024
Dear MostafaThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

10/10 Excelente

Davide

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottimo resort per un'indimenticabile esperienza in Egitto. L'ingresso é presidiato dalla polizia e da guardie dell'hotel. Tutto il villaggio circondato da mura. Appena entrati si nota subito la maestosità della struttura. ampio l'ingresso, ben distribuito e con pavimenti marmorei costantemente lucidati perfettamente. Camere e letti enormi sono sicurente un must. Tutto molto pulito: moquette dei corridoi lavate regolarmente, stanze passate quotidianamente con aspirapolvere e lavate. Passando all'interno del villaggio si scopre un parco bellissimo, con palme, cactus e altre piante. Prati innaffiati più volte al giorno e con l'erba tenuta sempre a una precisa altezza. La sala da pranzo é ben distribuita e con una vasta scelta. Sempre ho trovato cibi interessanti, anche degli ottimi ravioli e gnocchi. La pasta giusta, non stracotta. Mancavano soltanto più salse per la pasta. Ottimo il ragù, ma non si può mangiarlo tutti i giorni. Consiglierei qualche salsa al salmone o altri pesci, ai frutti di mare, ai gamberetti. Spiaggia grandissima e lettini molto comodi con teli mare nuovi tutti i giorni. nel mare davanti sabbia fine e acqua bassa, pochi pesci e barriere coralline distanti. La cigliegina sulla torta é stata l'animazione, tante le attività proposte e grande la disponibilità dei divertenti animatori. Gli animatori hanno fatto davvero la differenza. Un grazie speciale alla professionale e coinvolgente Diana, al divertente e giocoso Simba e al gentile e rispettoso Jo. Gli animat
Se hospedó 14 noches en octubre de 2023
Respuesta de Kareem Saied, el 3 nov. 2023
Dear Our Valued Guest,Greetings from Aurora Oriental Resort SSH.First of All let me seize the opportunity to thank you for choosing our esteemed property for your past stay & for talking the time to contact us with your above great feed backKindly be informed that we promise that we will spare no efforts to make your upcoming stay more than enjoyable and memorable one.Thank you again and looking forward to welcome you here again in your second homeHotel Management Team

8/10 Bueno

Miss Amanda

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 13 sept. 2023
Dear Miss Amanda, Thank you for choosing us, or the highest score and for writing your valuable feedback. We are thrilled to know that you have enjoyed your stay with us and we hope to see you again very soon. Best regards, Aurora Oriental Resort Sharm El Sheikh Team

8/10 Bueno

LUCA ANTONIO

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
struttura molto ampia e ben operativa peccato per il pontile praticamente inutile perchè non arriva alla barriera ma per il resto tutto ok cibo un po ripetitivo ma vario stanze grandi e funzionali
Se hospedó 7 noches en agosto de 2023
Respuesta de Hotel Management, el 13 sept. 2023
Dear Mr. Luca Antonio, Thank you for choosing us, or the highest score and for writing your valuable feedback. We are thrilled to know that you have enjoyed your stay with us and we hope to see you again very soon. Best regards, Aurora Oriental Resort Sharm El Sheikh Team

6/10 Aceptable

Nashrin Aktar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en julio de 2023
Respuesta de Hotel Management, el 13 sept. 2023
Dear Valuable Guest, Thank you for choosing us, or the highest score and for writing your valuable feedback. We are thrilled to know that you have enjoyed your stay with us and we hope to see you again very soon. Best regards, Aurora Oriental Resort Sharm El Sheikh Team

10/10 Excelente

Alessio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personale molto gentile
Se hospedó 8 noches en julio de 2023
Respuesta de Kareem Saied, el 8 ago. 2023
Dear Our Valued Guest,We Thank you for your excellent feed back & choosing our hotel for your past stay & we promise that we will spare no efforts to make your upcoming stay more than enjoyable & memorable.Thank you again & Best Regards

4/10 Malo

Maida

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Struttura datata da rimettere a nuovo, qualità del cibo scadente e scarsa pulizia, personale gentile.
Se hospedó 7 noches en julio de 2023
Respuesta de Kareem Saied, el 8 ago. 2023
Dear Our Valued Guest,first of All we thank you for your feed back & choosing our hotel for your past stay. We are very sorry to hear that your past stay did not meet your expectation & we promise that we will spare no efforts to make your upcoming stay more than enjoyable & memorable one.Thank you again & Best Regards

10/10 Excelente

Mohamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing hotel with great hospitality . The food was amazing , the staff was super friendly. The Animation team added cherries on the top of the cake especially Mohamed, Salma, Sarah, and Jordan.
Se hospedó 4 noches en mayo de 2023
Respuesta de Omar, el 9 jun. 2023
Dear Mohamed, Thank you for choosing the resort and for taking a part of your valuable time to post this review. We are pleased to read that you have enjoyed your stay and that we met your expectations.Sincerely,Team of Aurora oriental Resort

10/10 Excelente

Kenneth

Se hospedó 3 noches en marzo de 2023
Respuesta de Omar, el 9 jun. 2023
Dear Kenneth, Thank you for choosing the resort and for taking a part of your valuable time to post this review. We are pleased to read that you have enjoyed your stay and we met your expectations.Sincerely,Team of Aurora oriental Resort

10/10 Excelente

Marc

Se hospedó 12 noches en febrero de 2023
Respuesta de eCommerce Department, el 3 abr. 2023
Dear Marc,Thank you for taking the time to share your positive experience of your recent stay at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to make your stay comfortable and memorable.We are delighted that you found our facilities and services to be to your satisfaction. We take great pride in ensuring that our guests have a comfortable and enjoyable stay, and it is always a pleasure to receive positive feedback.We would like to thank you for choosing our hotel for your stay and for your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another fantastic stay.Thank you again for your kind review.Best regards,

10/10 Excelente

ZBINABANU

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice autumn break during half term.
We had an excellent stay at a decent price too. Metro supermarket was ever so handy just outside as is the atm and phone stores for voda & orange (opposite) & etisalat (next to Metro) had only one complaint which was immediately raised with hotel management and that related to taxi fares being hyper inflated however the hotel manager immediately offered complimentary transport to the airport as a genuine apology so that was resolved too. We enjoyed halal mcDonalds as well not far either. Weather was up to 30degrees so just lovely. Son enjoyed seeing all the fish, crabs & starfish. Would recommend you bring your snorkel gear as perfect opportunity here.
Se hospedó 6 noches en octubre de 2022
Respuesta de Guest Relation, el 1 abr. 2024
Dear ZBINABANUThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 10 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

10/10 Excelente

Pascale Martine Virginie

Se hospedó 6 noches en octubre de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid this hotel, it is a tourist trap!!!
This is literally one of the worst place We have stayed in terms of customer care. Main issue, is that personal just don’t care about customer. For example: A) they don’t answer the reception phone. When we got there and asked them why, employee literally told us “no one answers it”. B) air conditioning in room not working (talking about 35 degrees), despite raising the problem nothing done. C) SPA not available in renovation, GYM not available in renovation… at least there was a pool.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Guest Relation, el 1 abr. 2024
Dear AnonymousThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

10/10 Excelente

Sherifa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic beach and grounds. The rooms are huge and staff are very friendly
Se hospedó 4 noches en septiembre de 2022
Respuesta de Guest Relation, el 1 abr. 2024
Dear SherifaThank you for your wonderful review! The team is delighted to hear that you had a great experience and enjoyed all the activities we have to offer. Thank you for your kind words about all staff at Aurora Oriental Resort to make your stay a memorable one. We strive to provide our guests with the best possible experience and we are delighted that it exceeded your expectations.We are looking forward to seeing you again.Stay healthy and I wish you all the best,Team of Aurora oriental Resort

6/10 Aceptable

Emad

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Fair value for money , late check in , clean at the reception area only , a few number of staff , just a few options of food at the breakfast , it’s overrated hotel , I think must be 3 or max 4 stars hotel , need to renew most of the hotel
Se hospedó 2 noches en octubre de 2021
Respuesta de Guest Relation, el 1 abr. 2024
Dear EmadThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

2/10 Terrible

Yousif

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
Service was terrible at the hotel. I waited 3 hours for a towel and some blankets and bed sheets. Food was very disappointing. Reception staff were very helpful but not so much the other staff.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Guest Relation, el 1 abr. 2024
Dear YousifThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The hotel was disappointing and not what I expected. The lobby and main buffet area is hot as the air conditioning wasn't on. The buffet didn't have too much food and not enough of a variety. The room had mosquitoes so they had to spray the room. The beach area was nice, although the water was very low and isn't for going into. You have to go far out on this dock to go into the water to swim. The pool was very crowded but there is another pool on the other side which was low-key and nice to swim in. We ended up staying only two nights instead of four nights and they were nice enough to issue credit back for the two nights we didn't stay.
Se hospedó 4 noches en julio de 2021
Respuesta de Guest Relation, el 1 abr. 2024
Dear AnonymousThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

8/10 Bueno

Mohamad

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff, comfortable stay
Our stay at Aurora resorts was very pleasant and comfortable. The staff and animation team were extremely kind and helpful! The room was spacious, clean and comfortable. The food was overall good, but there were not too many options. Most dishes were delicious, others were okay. Many compliments for the great service and the the humble and welcoming team. I surely recommend staying at this hotel.
Se hospedó 4 noches en julio de 2021
Respuesta de Guest Relation, el 1 abr. 2024
Dear MohamadThank you for your feedback. We are glad that you had a wonderful experience and enjoyed every aspect of your stay. Our staff take great pride in providing excellent service and we are delighted to hear that they were able to exceed your expectations.We are especially pleased to hear that all the staff and animation made your stay so special. We will be sure to pass on your kind words to them. Looking forward to seeing you coming again.Best Regards,Team of Aurora oriental Resort

2/10 Terrible

Mhd kamal

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2021

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No deals with your website
Se hospedó 3 noches en junio de 2021

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
You get what you pay for. Food is not good. There are no COVID procedures. The place is old. Staff are very nice. Beverages are plastic, not eco friendly.
Se hospedó 8 noches en mayo de 2021
Respuesta de Guest Relation, el 1 abr. 2024
Dear AnonymousThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

10/10 Excelente

Myoram

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super hôtel , accueil très sympa je recommande
Se hospedó 1 noche en diciembre de 2020
Respuesta de Muhamed El -Sayed , el 25 ene. 2021
Dear Valuable Guest, Thank you for choosing us, or the highest score and for writing your valuable feedback. We are thrilled to know that you have enjoyed your stay with us and we hope to see you again very soon. Best regards, Aurora Oriental Resort Sharm El Sheikh Team

10/10 Excelente

Jean-Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super séjour
Super super super soleil au rendez-vous piscine avec transats et parasols ainsi qu'à la plage. Petits-déjeuners et repas excellents. Et surtout un personnel aux petits soins le grand plus.
Se hospedó 14 noches en octubre de 2020
Respuesta de Guest Relation, el 1 abr. 2024
Dear JeanThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

10/10 Excelente

Ashraf, Egypt

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good visit
Se hospedó 4 noches en octubre de 2020
Respuesta de Guest Relation, el 1 abr. 2024
Dear AshrafThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

10/10 Excelente

Natalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb staff and great for divers.
Although a little dated the hotel is in good condition. What is not dated is the excellent service you receive. The staff are wonderful and so welcoming. They can’t do enough for you. We have been back a number of times mainly for the excellent Dive Centre Aqua Nabq but also because of the friendliness of the staff. The buffet style meals are varied and plentiful. As a true beach front hotel in a quieter area of Sharm you can’t go wrong here. The gardens are so well maintained and attract numerous birds too.
Se hospedó 11 noches en marzo de 2020
Respuesta de sanaa, el 31 mar. 2020
Dear Natalie, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

10/10 Excelente

Christine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy
Deluxe pool view room was a good choice. Convenient to be very near quiet swimming pool. Very long walk to the beach.
Se hospedó 3 noches en marzo de 2020
Respuesta de P.A to Director of Operation, el 31 mar. 2020
Dear Christine, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 14 noches en enero de 2020
Respuesta de P.A to Director of Operation, el 31 mar. 2020
Dear guest. Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Bueno

Ahmed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020
Respuesta de P.A to Director of Operation, el 31 mar. 2020
Dear Ahmed, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Muhamed El Sayed , el 17 dic. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Room service is terrible. Had to ask several times for water which hotel is supposed to provide regularly without any request. Didn't provide daily room toiletries like shower gel, shampoo etc unless asked for. Apart those, hotel is very good to stay, food quality is excellent and its location is awesome.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Muhamed El Sayed , el 11 dic. 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Struttura a 5 stelle forse negli anni 80, adesso è ancora come in quegli anni nemmeno un euro di manutenzione, il giardino è bellissimo e la spiaggia buona, ci hanno fatto perdere un giorno per il cambio di stanza, proroga do gli orari di ora in ora e pertanto facendoci passare un giorno in reception... Non lo consiglio meglio spendere 50 € in più per una struttura sopratutto più pulita e seria, unica nota positiva, gli animatori Alessia, Davide, fede, e il nostro grandissimo consigliere Adam... Consigliato vivamente l Egitto, non l aurora oriental
Se hospedó 7 noches en noviembre de 2019
Respuesta de Muhamed El Sayed, el 29 nov. 2019
Dear Valuable Guest , Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

6/10 Aceptable

MD ASHRAFUL

Viaje de negocios
Se hospedó 10 noches en noviembre de 2019
Respuesta de Muhamed El Sayed , el 26 nov. 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

10/10 Excelente

Jean-Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent séjour
Malgré quelques petites imperfections l'ensemble du séjour à été parfait.
Se hospedó 14 noches en noviembre de 2019
Respuesta de Muhamed El-Sayed , el 23 nov. 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

2/10 Terrible

sherif

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2019
Respuesta de Muhmamed El Sayed , el 16 nov. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. Reference to your comments and as gesture of good well , Hotel Management is offering 3 Nights as complimentary basis valid till 31st December 2020 . Note :- Kindly be informed that the above offer is excludes the flight tickets Looking forward to welcoming you in the near future . I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Giuseppe, Bologna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Struttura situata a Nabq, quindi lontana da tutto, nel complesso ci siamo trovati bene, pulizia ok, personale gentile, cibo discreto , unica pecca la distanza da Naama Bay e Old Sharm,
Se hospedó 9 noches en octubre de 2019
Respuesta de Muhamed El Sayed , el 16 nov. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. Reference to your comments and as gesture of good well , Hotel Management is offering 3 Nights as complimentary basis valid till 31st December 2020 . Note :- Kindly be informed that the above offer is excludes the flight tickets Looking forward to welcoming you in the near future . I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really a very very good resort , deserves 8.5 /10
Everything was perfect , except the food , it was okay but not the excellent one , and they upgraded my room from standard to deluxe room for free
Se hospedó 3 noches en noviembre de 2019
Respuesta de Muhamed El Sayed , el 16 nov. 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019
Respuesta de Muhamed El Sayed , el 5 nov. 2019
Dear Valuable Guest , Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

10/10 Excelente

Magdy, San Antonio Tx USA

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service Wonderful staff I love it excellent hotel Front desk lobby excellent thank you to everybody there
Se hospedó 4 noches en septiembre de 2019
Respuesta de Mohamed El Sayed , el 30 sept. 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en septiembre de 2019
Respuesta de Muhamed El Sayed , el 21 sept. 2019
Dear Valuable Guest , Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Struttura molto ampia ma con scarsi servizi, poca manutenzione
Se hospedó 7 noches en agosto de 2019
Respuesta de Mohamed El Sayed , el 2 sept. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019
Respuesta de Mohamed El Sayed , el 2 sept. 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

2/10 Terrible

Mohamed

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
مستوي الغرف الاستاندر سئ جدا مستوي العمالة هناك سئ الطعام متكرر بشكل غير منطقى لا انصح به
Se hospedó 4 noches en agosto de 2019

2/10 Terrible

Magda

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Army camp
The main problem with the hotel I believe is their security manager, old army guy who believes that the hotel is his army camp so he is treating all customers as soldiers, a wrong hire and shouldn’t stay more there. Unless you were a soldier before believe you will not accepet the stay
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 12 noches en julio de 2019
Respuesta de Mohamed El Sayed, el 2 sept. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Struttura vecchia e mal concia sporca nelle parti comuni wi fi inesistente cibo pessimo e scarsa varietà
Se hospedó 13 noches en julio de 2019
Respuesta de Mohamed El Sayed , el 2 sept. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Bryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en julio de 2019
Respuesta de Mohamed El Sayed , el 2 sept. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La struttura ha un ristorante italiano ha una bellissima spia
Se hospedó 6 noches en julio de 2019
Respuesta de Mohamed El Sayed , el 2 sept. 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,