Alberca al aire libre, sombrillas en la alberca y camastros

Opiniones de Araya Angkor Residence

4 out of 5
Araya Angkor Residence
Sambai Rd, Sala Kamreu, Siem Reap, Siem Reap

Opiniones

9.8

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 16 de 19 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 19 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 19 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 19 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 19 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

10/10

Servicios

9.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Minaz

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel and great service
Excellent service and great customer care and customer support always smiling and ready to help Highly recommend this hotel Convenient location to local town and market
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sonan (Mr), el 15 may. 2024
Dear Minaz,Greetings from Araya Angkor Residence,Thank you for taking the time to provide us with such positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with the excellent service and great customer care and support received during your time at our establishment.We take pride in training our staff to go above and beyond in their efforts to ensure guest satisfaction. It is wonderful to know that their smiling faces and willingness to help enhanced your experience. We will be sure to share your kind words with the team, as it will serve as a great motivation for them to continue delivering exceptional service.Moreover, we are pleased that our convenient location, close to both the town and market, added to the convenience and ease of your stay. We understand the importance of offering a prime location to our guests, ensuring that they have easy access to the various attractions and amenities in and around the area.Once again, thank you for sharing your positive experience. We value your feedback and hope to have the pleasure of welcoming you back in the near future for another memorable stay.Warm regards,Hotel Management

10/10 Excelente

joseph

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is about 10 minutes from the main walking/shopping street (1 USD tuk tuk ride), but we really liked it. Very clean, fantastic and kind staff, good food in the restaurant, clean pool on hot days. Quite reasonably priced too. Our pickup from the airport was included, but I had to pay for the return trip, which appeared to be a misunderstanding ... on my part I guess.
Respuesta de Araya Team, el 30 jul. 2023
Dear Joseph Many thanks for your positive review of the hotel and the team it is much appreciated. There is much uncertainty on the location of the new airport in Siem Reap and what will happen with pick ups when this airport becomes operational later in the year. As soon as this becomes clear we will have a clear policy on picking up guests / transferring them to the new airport. Wishing you safe onward journey

8/10 Bueno

Pedro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2022
Respuesta de Sonan, el 24 oct. 2022
Thank you so much for your feedback !

8/10 Bueno

Zachary

Se hospedó 2 noches en abril de 2022
Respuesta de Sonan (Mr), el 7 may. 2024
Thank you so much for your comments!

10/10 Excelente

LisaL, Manitoba

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful room. Fantastic staff- very helpful when planning for a tour or ride to the airport.
Se hospedó 2 noches en febrero de 2020
Respuesta de Sonan (Mr), el 15 may. 2024
Dear LisaL,Greetings from Araya Angkor Residence,Thank you so much for your kind feedback! We are happy to hear that you found our rooms beautiful and our staff fantastic. It is always our goal to provide exceptional service to our guests and it is wonderful to know that we achieved that during your stay.We're glad to hear that our team was able to arrange sightseeing tours for you upon request. We understand the importance of making our guests' experience as memorable as possible, and we are delighted to have been able to meet your expectations.Similarly, we are pleased to hear that our transportation service to the airport was helpful. We aim to provide convenient and hassle-free transportation options to ensure a smooth departure for all our guests.Once again, thank you for taking the time to share your feedback. We truly appreciate your kind words and it would be our pleasure to welcome you back for another wonderful experience in the future.Warm regards,Hotel Management

10/10 Excelente

G1, Seoul, Korea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
여행 진짜 좋아해서 이나라 저나라 돌아다니면서 다양한 호텔에 묵었넜는데 여기 진짜 강추입니당! 4박 5일동안 묵었구 마지막날엔 레이트 체크아웃 했는데 여섯시까지 있게 해주셨어용 호텔 진짜 깔끔하구 툭툭으로 1불내면 시티센터까지 갈수있어용 글구 5-7시 사이에는 호텔에서 공짜로 툭툭 불러줘용! 앙코르와트 투어 끝나고 더위먹었는데 수영장에서 열식히기도 너무 좋앗구 거의 수영장 전세내서 썼어용ㅋㅋ 밤에도 더우니까 심심하면 들어가고 ㅋㅋ 음식도 시켜먹엇는데 씨엠립에서 먹은것중 제일 맛있었어용 직원들도 짱짱 착하고!! 너무 광고같네 후기가... 후기가 너무 없어서 걱정햇는데 진짜 좋았습니당 탕탕
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

hok leung

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
值得住
非常清潔,服務滿意。衹是不在市中央。早餐普通,住房價錢也是普通。值得一住,餐廳美食價錢貴,外面吃比較好。
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Sze, Hong Kong

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a great stay in Araya Angkor Residence! The room is clean, spacious and comfortable. And the staff are very helpful and nice! If you need to go to Ankgor Wat to see the sunrise, they will prepare a simple breakfest box for you so you can enjoy it after seeing the beautiful sunrise. They have a free tuk tuk service from the hotel to the night market in the evening, but it is also just a 15 mins walk and you will find some nice cafe/resturant on the road. The tuk tuk driver is also very nice. Just one thing as my room is close to the main road, if you are not a very deep sleeper, you may wake up by the morning traffic. I guess if you pick the room with the pool view shouldn't have this problem.
Se hospedó 3 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Freundlichkeit war super..👍👍👍 Zauberkeit 👍👍👍
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are very nice and helpful. I have stayed there for 4 nights and will definitely come back!
Se hospedó 4 noches en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en enero de 2020

10/10 Excelente

yidaki, tokyo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ホテルのスタッフの対応がとても丁寧で車の手配をしていただき、行きたい遺跡へ自由にまわりました。普通のツアーでは1日で回れない数の遺跡を自分たちのペースで行くことができました。部屋も新しいのでもちろんキレイです。ホテルのspaマッサージも安くてゴージャスです。朝食も美味しく、チェックアウトの際には朝が早かったのでお弁当を用意してくださりました。お客様は欧米人が多かったです。パブストリートあたりはトゥクトゥクで$2です。遠くないですし、街中では騒がしくて落ち着かないので場所もよかったです。次も宿泊したいです。
Se hospedó 3 noches en enero de 2020

10/10 Excelente

Tine, München

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr sauber, gutes Frühstück, freundliche Mitarbeiter, schöne Zimmer
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New hotel. Beautiful design, great service. Breath was delicious.
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Gianluca, Macerata

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Puita, ben attrezzara, buono anche il servizio lavanderia. Ottima accoglienza, e ottimo il ristorante con prezzi normali.
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Bernhard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Five stars all round, friendly helpful staff, big, well kept, and clean rooms (I had one of the poolside rooms), they didn't put a foot wrong, and the driver and guide they arranged for me for me did a great job. One small niggle - and it really it is nit-picking - it is just far enough out from the central area to need a tuk-tuk back at night, and being a new hotel a lot of the drivers don't know where it is. Every so often, I come across somewhere a bit special, this was one of those.
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
they opened the hotel just month ago so,everything is new and clean! the stuff really helpful and do above and beyond for the guests.fully recommended!
Se hospedó 4 noches en noviembre de 2019