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Opiniones de Somadevi Angkor Premium

4 out of 5
Somadevi Angkor Premium
Sivatha Blvd, Mondol II Village, Sangkat Svay Dangkum, Siem Reap, Siem Reap

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 11 de 30 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 12 de 30 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 6 de 30 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 30 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 30 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.2/10

Servicios

7.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

stephanie

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The outside Tuk Tuk driver
The staff are very polite and helpful. The Tuk Tuk drivers are more expensive from the hotel. Get one on the street. I found a guy that was wonderful, he took me to place no one else thought to visit. He was wonderful.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jackson, el 20 dic. 2023
Dear Stephanie Greetings from Somadevi Angkor Premium, Siem Reap, Cambodia Thank you for choosing our hotel for your accommodation, as well as for the time to share the feedback staying with us recently.In case you did not like the Remork (Tuktuk) price from our hotel due to we are a professional transportation with service and responsibility of our 5 star hotel service.Anyway, we could see that you had such a good experience staying in our hotel.We are looking forward to welcoming you back to our hotel soon if your traveling plan brings you back to Angkor Wat Land in the future. Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excelente

JUNICHI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
【立地】 ・オールドマーケットに徒歩15分弱の距離 ・近くにレストランや庶民派食事処が複数あり 【設備】 ・エレベーターがやや古くスピードは遅いが、全体的に整っている。不便を感じることはない。 【清潔度】 ・ほぼ満点。毎日の部屋の掃除に加え、廊下や階段、レストラン、ロビー等きちんと掃除がなされている。 【スタッフ】 ・非常に親切で丁寧、迅速な対応。 ・日本語が対応可能なスタッフも。
Se hospedó 3 noches en mayo de 2023
Respuesta de Jackson, el 6 jun. 2023
Dear JUNICHIThank you very much for the positive review of our hotel. We appreciate your feedback and full score review, we could see that you spent the holiday at our hotel and it has been wonderful.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as required.Best regardsJacksonHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia.

8/10 Bueno

YI LING

Se hospedó 1 noche en abril de 2023
Respuesta de Jackson, el 6 jun. 2023
Dear YI LINGGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive score for our hotel.Even with no comment, we appreciate and firmly believe that you spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,JacksonHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia.

6/10 Aceptable

YUKARI, Ota

最終日にカードキーの機械が壊れました。部屋の蜘蛛の巣はずっとふわふわ揺れていました。冷蔵庫の隙間にティシュゴミがずっとありました。 空港からの送迎があったり、レイトチェックアウトが使えたのは良かったです。 コンビニやマッサージ店も近くにあります。100均のような2ドルショップもあり足りないものが買えたり、便利な場所です。
Se hospedó 3 noches en febrero de 2023
Respuesta de Jackson, el 17 mar. 2023
Dear YUKARI Greetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia Thank you very much for choosing our hotel for your accommodation, and taking your time to share your experience staying with us recently. We so sorry if you really met the experience as what you share, anyway, we management always taking care the accommodation after reopen back the property.We never received the experience, and we could see this is the opportunity for us to improve.We have sent our Housekeeping team to review the room you stay, and our room manager to review about key card of the room too.Indeed, they will be dealt with to solve it for attention to our other guests.We trust you are well and please do let us know if you plan to return to Siem Reap so that we can look after your accommodation requirements.Best regards,Jackson, Hotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia

6/10 Aceptable

Jack

Viaje en grupo
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
You get what you pay for
This hotel is okay. Location is very good and it is a nice looking place. Rooms are clean but a bit tired. The bed was very hard but okay. Our first night, they had a party on the pool deck with extremely loud music that lasted until 10 pm. All that said, it was worth what we paid but not much more!
Se hospedó 2 noches en febrero de 2023
Respuesta de Jackson, el 17 mar. 2023
Dear JackGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your comment, anyway believed that you enjoyed your stay with us. We noted your raising the inconveniences, to share with our management, indeed it will be review and dealt with.We trust you are well and please do let us know if you plan to return to Siem Reap so that we can look after your accommodation requirements.Best regards,Jackson,Hotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia

6/10 Aceptable

Kurosaki

Se hospedó 2 noches en enero de 2023
Respuesta de Jackson, el 17 mar. 2023
Dear KurosakiThank you very much for the review score. We appreciated your feedback score even no any comment, we believe that you spent the holiday at our hotel and it has been wonderful.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as required.Best regardsJacksonHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

8/10 Bueno

Shigeyasu, Kanazawa-shi

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
繁華街まで歩いて数分なので買い物や食事にはとても便利なところでした。
Se hospedó 2 noches en enero de 2023
Respuesta de Jackson, el 30 ene. 2023
Dear ShigeyasuThank you very much for positive review for our resort. We appreciated for your feedback, and we believe that you had spent holiday at our resort and it has been wonderful.Best regardsHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

6/10 Aceptable

Lena

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Trevlig, hjälpsam personal. Bra poolområde med sol ca 9 - 15 men inte så mysigt. Bra läge! Bra med hämtning på flygplatsen. Tråkig frukost, inte mkt pålägg att välja på r t ex. Tråkig matsal som ingen åt middag i. Slarvig städning; glömde städsaker på rummet, städade inte fast man hängt ut lapp om det.
Respuesta de Jackson, el 30 ene. 2023
Dear LenaGreetings to you from Hotel Somadevi Angkor Resort & Spa.Thank you for sharing your experience. We can see that you have enjoy with us.We also notice your raising the inconvenience point, we will share with our management to address this to ensure that our next guest will receive better service.We trust you are well and please contact us directly if you plan to return to Siem Reap so that we can look after your accommodation requirements.Thank youJackson, E-Commerce ManagerHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

6/10 Aceptable

SASAHARA

Le gustó: Servicio y personal
部屋のレイアウトが謎だった。
Respuesta de Jackson, el 30 ene. 2023
Dear SASAHARAThank you for sharing your experience. We believe that you enjoyed your stay with us even you are raising up the inconvenience point of our room. Our rooms are classic-modern style, in the middle of the city center with just within walking distance for every city activities.Thank youHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Posizione centrale ottima di fronte al ristorante Café Indochine assolutamente da non perrdere. La camera Premium dove ho soggiornato è molto ampia con un bagno altrettanto ampio, un po' datata ma in ottime condizioni. Personale gentilissimo e preparato.
Se hospedó 3 noches en noviembre de 2018

10/10 Excelente

Nita, Australia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful Hotel and Pool
Amazing first impressions the moment we walked in the door, great check in - free room upgrade, great room and pool. Staff were lovely. Only regret was this was the first hotel and not the last as it was perfect for relaxing and walking distance to Pub street. Highly recommend!
Se hospedó 4 noches en junio de 2018
Respuesta de Phirom, el 21 jun. 2018
Dear Nita, Thank you for your write feedback to our hotel. we are happy to provide the good for you in future. Regards, Phirom

4/10 Malo

jai , brit

No le gustó: Limpieza y condiciones de la propiedad
style but no substance
nice looking hotel on the surface, but a bit hard used behind the scene, poolside mattresses crudely repaired by poolboy,lots of stagnant lilly ponds around the hotel which proved perfect breeding ground for mosquitos and all things that bite. although the balcony was tidied it was never washed once, again perfect for bites things to run around in, so bad could hardly use one of the best features of the room.The break fast from a british point of view was awful, cocktail sized hotdog sausages and scrappy bacon that had been baked in an oven so long,it was almost inedible, it was explained to me that this was because it came from cambodian pigs....ok for a couple of days but thats it.
Se hospedó 17 noches en abril de 2018
Respuesta de phirom, el 3 jun. 2018
Dear Jai, Greetings from Hotel Somadevi Angkor Resort & Spa! Thank you for your feedback our hotel facilities and we would like to apologize all any inconvenience that make you unsatisfying during your stayed with our hotel. We will be update and improve this point in futures. Regards, Phirom

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Watch out for price up charges on shows from hotel
Don,t book any thing but hotel room from hotel they will up charge on any outings or shows.
Se hospedó 3 noches en marzo de 2018
Respuesta de Phirom, el 5 abr. 2018
Dear Sir / Madam, Thank you so much for your commend our hotel. Regards, Phirom

8/10 Bueno

Hans Olav

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Bra svømmebasseng
Ok hotel med bra basseng. Spa og treningsrom i ett. Det var en dårlig løsning.
Se hospedó 2 noches en febrero de 2018
Respuesta de phirom, el 14 mar. 2018
Dear Hans Olav, Thank you so much for your feedback our hotel. regards, Phirom

10/10 Excelente

e_gihs, ホーチミン

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
siem reapの中心にあるホテル
siam reapの中心にあり、ナイトマーケットに近く夜の食事や買い物にとても便利なホテルです。 アンコールワットに行くにも空港に行くにもあまり交通の便に困らない。 夜はブッフェとホテルのショーが13ドルで素晴らしい体験ができました。
Se hospedó 2 noches en febrero de 2018
Respuesta de Phirom, el 20 feb. 2018
Dear e_gihs, Thank you so much for your feedback our hotel for good scores. Regards, Phirom

8/10 Bueno

Jack, Boston

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Nice resort
Was among the most luxurious of the facilities we stayed at. Bed, pool, room were great. The entertainment was also good. The staff was not pleasant around airport pickups and tours.
Respuesta de Phirom, el 25 ene. 2017
Dear Jack, Greeting from HOTEL SOMADEVI ANGKOR PREMIUM! We are on behalf of SOMADEVI team would like to say thank very much for stay and using our service during your trip in Siem Reap Cambodia. We really appreciate for what you have wrote on and your feedback our service And we are hoping, you will come to stay with us again in the nearest future. Regards, Phirom Kong

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would book again
Hotel is in a good location easy walking to the river, markets, pub street and many good local restaurants. The pool was a great relief after a hot day of visiting the temples. Staff were helpful and the breakfast was good. The bed was one of the better ones we have had in Cambodia.
Respuesta de General Manager, el 29 nov. 2016
Dear Sir/Madam , Greeting from HOTEL SOMADEVI ANGKOR Premium! We are on behalf of SOMADEVI Premium team would like to say thank very much for stay and using our service during your trip in Siem Reap Cambodia. We really appreciate for what you have wrote on and your feedback our service And we are hoping, you will come to stay with us again in the nearest future. Regards, Phirom Kong

8/10 Bueno

sunitha , sydney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely location close to everything yet not very noisy. Great staff and good food
Respuesta de Phirom, el 21 oct. 2016
Dear Sunitha, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA! We are on behalf of SOMADEVI team would like to say thank very much for stay and using our service during your trip in Siem Reap Cambodia. We really appreciate for what you have wrote on and your feedback our service And we are hoping, you will come to stay with us again in the nearest future. Regards, Phirom Kong

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
오뉴월에 가족여행
새벽두시에 무료로 픽업서비스 해주었고(이메일) 프리미엄은 수영장을 사이에두고 본관 맞은편에있읍니다 그냥 별관입니다 조식은 소문대로 쌀국수가 좋았고 전형적인 패키지 호텔입니다 시설은 보통 수영장은 좋은편입니다 위치가 최고이니 조금불편했던것도 이해가됩니다 건물주위에 마스터수끼 다기다 대박1 커리월리 맛사지 환전소 유심 한국마트 그냥 다있읍니다 가격대비 괜잖은 호텔입니다
Respuesta de General Manager, el 21 oct. 2016
Dear Sir/ Madam, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA! We are on behalf of SOMADEVI team would like to say thank very much for stay and using our service during your trip in Siem Reap Cambodia. We really appreciate for what you have wrote on and your feedback our service And we are hoping, you will come to stay with us again in the nearest future. Regards, Phirom Kong

6/10 Aceptable

Kwok hung

No le gustó: Limpieza y servicio y personal
Bad wifi, poor communication of reception staffs
Wifi connection is bad, slow and sometimes disconnected, and has to go near the balcony for better reception. when checking in, reception staff put me in the main block Somadevi, instead of my booking in Premium block, where the room is newer. Not even bother to communicate about the change, and I was very annoyed about this. I insisted and they finally made the change 4 hours later.
Respuesta de Phirom, el 20 abr. 2016
Dear Kwok Hung, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SAP! We would like to thank very much for stay in and choosing our Resort for the vacation stay at first. However, we are so sorry and so regretted for the inconveniences have happened to you during your stay with us. Therefore, we would like to say apologize and respect to your recommendations, in order to improve the better standard services in the nearest future. Therefore, we still hope, you will come to stay with us again and we make sure that, this kind of thing will not happen to you anymore. Best regards! Phirom KONG Mr.

8/10 Bueno

ISABELLE

Le gustó: Servicio y personal y comodidad de las habitaciones
Hotel correct
Belle piscine .Chambre de bonne taille avec une grande salle de bain comportant baignoire et douche balcon un dîner spectacle est organisé plusieurs soir par semaine.Hotel situé en plein centre ville à 5 minutes à pied des restaurants, boutiques
Respuesta de Phirom, el 23 abr. 2016
Thanks for your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
조용하고 쾌적한 호텔
소마데비호텔의 뒷편에 있는 신관입니다. 아무래도 객실컨디션은 소마데비호텔보다는 좋은 편이고 조용하고 아늑합니다. 더불어 소마데비의 조식이나 수영장을 함께 이용할 수 있어 좋습니다. 와이파이는 방에서는 느린 편이고 로비에서 더 잘 잡힙니다. 저녁에 수영장에서 공연을 포함한 디너가 열려 좀 시끄럽기도 하지만, 저녁시간에 보통 밖에 있기도 하고 방에 있다 하더라도 큰 불편을 느낄 정도는 아니었습니다. 소마데비를 고려하시는 분들께는 소마데비 프리미엄을 추천합니다.
Respuesta de Phirom, el 23 abr. 2016
Thanks for your feedback.

8/10 Bueno

ISABELLE

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Sans charme
Cet Hotel est un point de chute pour les cars de tourisme. C'est une usine à la mécanique bien rodée. Très grande piscine, bon petit déjeuner avec un large choix, spectacle de danse Aspara le soir autour d'un buffet 18$/personne plus boisson. J'avais pris la chambre la moins chère qui est très satisfaisante en taille, belle salle de bain avec douche et baignoire , par contre le ménage est fait à la va vite Terrace non nettoyée et surtout ne pas regarder sous les meubles. Hotel très bien situé en plein centre ville
Respuesta de Phirom, el 23 abr. 2016
Thanks for your feedback.

10/10 Excelente

Pernille Maria, Frederiksberg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Godt hotel med god pool
Godt og rimeligt centralt hotel. Gode værelser og rigtig god morgenmad. Poolen er god og også velegnet til mindre børn. Eneste dårlige man kan sige er at vi efter at have boet på hotellet en uge men trukket 3 dollars for et smadret glas - lidt lavt af hotellet
Respuesta de Phirom, el 9 abr. 2016
Thanks you so much for your feedback

10/10 Excelente

mi fung, hong kong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
超級好的酒店 > 絕對推薦入住
這次假期非常愉快 , 酒店各方面都很好 , 早餐款式豐富多樣 , 尤其泳池很大 , 有池畔酒吧 ,pizza 即叫即焗 , 很好味 , 有淺水區適合小朋友 , 但第二晚開始 , 有幾隻蚊子打擾睡覺 , 可能清潔人員執房時飛入 , 建議在走廊安裝滅蚊燈
Respuesta de Phirom, el 26 mar. 2016
Dear Mi Fung, Greetings! thankful for your feedback and give us full scores. regards, Phirom

10/10 Excelente

maureen, spain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice hotel, very close to the centre.
enjoyed, lots of massages places close by, but was really struggling for somewhere to eat until i eventually ended up in the night market, then loads, in fact night market the best about siem reap, otherwise very very tatty place, but of course the temples great.
Respuesta de Phirom, el 19 ene. 2016
Dear Sir/ Madame, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA! We are on behalf of SOMADEVI team would like to thank very much for interesting in and choosing our Resort for the vacation stay. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! Phirom KONG Mr

8/10 Bueno

HOCK CHYE, Melbourne, a

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and relaxed stay
This hotel is comfortable and nearby to all the sights of the night markets. Plenty of eating stalls nearby and within walking distance. Central to the other tourist sights and convenient to walk around.May be problematic walking to the room via the hotel swimming pool if it were raining!!! Our stay was relaxed and the staff very helpful and courteous all the time. Good service all round.
Respuesta de Phirom, el 19 mar. 2016
Dear Sir/ Madame, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA! We are on behalf of SOMADEVI team would like to thank very much for interesting in and choosing our Resort for the vacation stay. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! Phirom KONG Mr

10/10 Excelente

Alison R, Mainland,New Zealand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great family hotel with extras
The large pool area is a big plus . staff very friendly and service prompt. food choices excellent. spa and massage onsite in a perfect setting, with competent friendly staff. aircon in our room needed temperature adjustment. lighting poor.
Respuesta de Phirom, el 19 mar. 2016
Dear Sir/ Madame, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA! We are on behalf of SOMADEVI team would like to thank very much for interesting in and choosing our Resort for the vacation stay. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! Phirom KONG Mr

8/10 Bueno

Masato, Tokyo, Japan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel located at city center
The hotel location was good to access many restaurants and shops. The room was clean with a balcony. Many foods were avilable at Breakfast. Pool was in very nice condition. Staffs were friendly and helpful. I will stay this hotel again in future.
Hotel pool
Bath Tub
Respuesta de Phirom, el 11 ene. 2016
Dear Masato, Greeting from HOTEL SOMADEVI ANGKOR RESORT & SPA! We are on behalf of SOMADEVI team would like to thank very much for interesting in and choosing our Resort for the vacation stay. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! Phirom KONG Mr

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing location in siem reap down town.
Comfortable room Best location in siem reap. Pub Street just 2 minute walking and Angkor Nigh market. Amazing room with large pool side.
Respuesta de Phirom E-Commerce, el 13 abr. 2015
On behalf of our management Thanks you so much for your value time feedback our service. The management