Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 1298 de 2188 opiniones" "
10 - Excelente
1,298
Puntuación de 8, es decir, Bueno. Basada en 681 de 2188 opiniones" "
8 - Bueno
681
Puntuación de 6, es decir, Aceptable. Basada en 137 de 2188 opiniones" "
6 - Aceptable
137
Puntuación de 4, es decir, Malo. Basada en 40 de 2188 opiniones" "
4 - Malo
40
Puntuación de 2, es decir, Terrible. Basada en 32 de 2188 opiniones" "
2 - Terrible
32
9.2/10
Limpieza
8.8/10
Servicio y personal
9.0/10
Servicios
9.2/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Lorian
8 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien pero el room service nesecita mas opciones
Lorian
Se hospedó 1 noche en enero de 2020
Respuesta de Alex, el 13 ene. 2020
Dear Lorian
Thank you for choosing to stay with us and your feedback of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. Please allow us to review your feedback on the room service menu.
We look forward to the opportunity of welcoming you back and serving you in the near future.
Sincerely
Alex Chong
Manager
10/10 Excelente
luis
29 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubucacion
Muy buena opcion
luis
Se hospedó 1 noche en diciembre de 2019
Respuesta de Alex, el 3 ene. 2020
Dear Luis
Thank you for choosing to stay with us and your feedback of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations.
We look forward to the opportunity of welcoming you back and serving you in the near future.
Sincerely
Alex Chong
Manager
8/10 Bueno
Cliente verificado
8 mar. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
next to the metro station Expo and bis shopping mall
Cliente verificado
Se hospedó 1 noche en marzo de 2019
Respuesta de Zuraidah Johari, el 3 abr. 2019
Thank you for choosing to stay with us and your recommendation of the hotel.
We are glad to hear that you enjoyed the location of the hotel.
We look forward to welcoming you back again.
Sincerely, Zuraidah Johari Assistant Front Office Manager
10/10 Excelente
Cliente verificado
28 feb. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy acerca del aeropuerto con taxi 15 Dolarmable en recepcion,nos guardan maleta hasta vuelta
Cliente verificado
Se hospedó 1 noche en febrero de 2019
Respuesta de Steven Tang, el 26 abr. 2019
Thank you for choosing to stay with us and your recommendation of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations.
We love to welcome you back again.
Sincerely
Steven Tang
General Manager
8/10 Bueno
Miguel
12 nov. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel. Convenient to the Airport
Miguel
Se hospedó 1 noche en noviembre de 2018
Respuesta de Mohd Zaini Mustafa, el 20 nov. 2018
Dear Miguel
Thank you for the 4 star rating!
We are glad that you enjoyed your stay and the accessibility from the airport.
We hope to see you again very soon.
Sincerely
Mohd Zaini Mustafa
Front Office Manager
10/10 Excelente
Diego
3 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Diego
Se hospedó 2 noches en septiembre de 2018
Respuesta de Steven Tang, el 4 oct. 2018
Thank you for choosing to stay with us and your recommendation of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations.
We love to welcome you back again.
Sincerely
Steven Tang
General Manager
10/10 Excelente
Claudia, Colombia
19 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel excelente, esta muy cerca del aeropuerto así que es para viajeros que quieran estar en esa zona, tiene un centro comercial outlet al lado y plaza de comidas excelente. El Buffet del hotel es muy bueno, caro pero bueno!
Claudia
Se hospedó 1 noche en agosto de 2018
Respuesta de Steven Tang, el 22 ago. 2018
Thank you for choosing to stay with us and your recommendation of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations.
We love to welcome you back again.
Sincerely
Steven Tang
General Manager
10/10 Excelente
Miguel
9 mar. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel de aeropuerto
Perfecto hotel cerca del aeropuerto. Con un centro comercial adyacente.
Miguel
Se hospedó 1 noche en marzo de 2018
Respuesta de Steven Tang, el 11 mar. 2018
Thank you for choosing to stay with us and your recommendation of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations.
We love to welcome you back again.
Sincerely
Steven Tang
General Manager
8/10 Bueno
Hernani, Singapore
22 ene. 2018
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Nice hotel
Check in and checkout was a breeze...the lady at the check in counter was very pleasant and gave us late check out as we came dressed in our wedding gown outfit for photoshoot.
Hernani
Se hospedó 1 noche en enero de 2018
Respuesta de Mohd. Zaini, el 24 ene. 2018
Dear Hernani,
Thank you for choosing to stay with us and your recommendation of the hotel.
It is with great delight to know of your wonderful stay experience and we have exceeded your expectations.
We love to welcome you back again.
Sincerely
Mohd. Zaini
Front Office Manager
10/10 Excelente
???
Viaje de negocios
27 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Dear ???.Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Thomas
21 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Great place to by the airport and expo area
Thomas
Se hospedó 1 noche en abril de 2024
Respuesta de Fherzana, el 21 abr. 2024
Dear Thomas,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Daryl, Federal Way
17 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Easy access from Changi, lots of food options.
Daryl
Se hospedó 1 noche en abril de 2024
Respuesta de Fherzana, el 18 abr. 2024
Dear Daryl, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Lokmane, Arjan, Al Barsha South 3
13 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Lokmane
Se hospedó 1 noche en abril de 2024
Respuesta de Fherzana, el 14 abr. 2024
Dear Lokmane,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
6/10 Aceptable
Kevin
Viaje en pareja
7 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
We liked the room , but check in took longer than anticipated with only 1,person doing this when we arrived at 5.30pm local time. There was also no information provided on the hotel facilities and services available, when checking in , or where to find it.
Kevin
Se hospedó 1 noche en abril de 2024
Respuesta de Fherzana, el 7 abr. 2024
Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services and lack of information rendered by Front Desk.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
8/10 Bueno
Tessa
4 abr. 2024
Le gustó: Limpieza
Tessa
Se hospedó 1 noche en marzo de 2024
Respuesta de Fherzana, el 5 abr. 2024
Dear Tessa,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
ROSA
Viaje en pareja
1 abr. 2024
The decor and architecture are unique. Everything is very well so off.
ROSA
Se hospedó 2 noches en marzo de 2024
Respuesta de Eric Lai, el 1 abr. 2024
Dear Rosa,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager
10/10 Excelente
Kimberlie
31 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Nice hotel and convenient location for an overnight airport connection. I was worried about arriving after midnight, and wanted to be sure there was 24hr check in. Property did not respond to emails prior to arrival nor did did they answer the phone the night of arrival. I took a taxi to the hotel anyway to find staff in place and kindly handled my late check in. Everything except communication was great.
Kimberlie
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric Lai, el 31 mar. 2024
Dear Kimberlie,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We do sincere apologies with regards to the communication prior to your arrival. We will investigate and work on our lapses to improve and avoid such occurrences.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
10/10 Excelente
Suzette
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Easy access from the airport. Very nice place for extended stay. Wish we were staying longer than overnight
Suzette
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric Lai, el 31 mar. 2024
Dear Suzette,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
10/10 Excelente
Jose
Viaje en pareja, Viaje familiar
29 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel is far from downtown and the Marina, but is located within walking distance to a shopping mall and many food options. A nice hotel to spend the night, very clean, and close to the airport. Highly recommended.
Jose
Se hospedó 1 noche en marzo de 2024
Respuesta de Fherzana, el 29 mar. 2024
Dear Jose, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
2/10 Terrible
ALEX
Viaje familiar
28 mar. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Chose a reservation that had breakfast on it. Expedia changed reservation to no breakfast which made the stay highly inconvenient. Room to up to expectations.
ALEX
Se hospedó 4 noches en marzo de 2024
Respuesta de Fherzana, el 29 mar. 2024
Dear ALEX,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the unfortunate issue with your reservation.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Brian
Viaje en pareja
24 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Conveniently located for the airport and walkable to a local mall with many shopping and eating options
Brian
Se hospedó 1 noche en marzo de 2024
Respuesta de Fherzana, el 25 mar. 2024
Dear Brian, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
2/10 Terrible
Kevin
23 mar. 2024
Kevin
Se hospedó 3 noches en marzo de 2024
Respuesta de Fherzana, el 25 mar. 2024
Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to any shortcomings you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Gail
19 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Staff was amicable and location was close to shopping. Property was clean and well maintained. Well worth it and recommend.
Gail
Se hospedó 1 noche en marzo de 2024
Respuesta de Fherzana, el 20 mar. 2024
Dear Gail,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Narayan
19 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Was clean and nice . Guest services a bit slow and sometimes no one answers
Narayan
Se hospedó 9 noches en marzo de 2024
Respuesta de Eric Lai, el 19 mar. 2024
Dear Narayan,Thank you for staying with us and taking the time to share your feedback on your recent stay at Capri by Fraser, Changi City / Singapore. Our sincere apologies for not being able to meet your stay expectation on your recent visit, especially on guest service experience. We truly appreciate your feedback and will definitely work on the areas for improvement.Despite these areas of feedback, we hope that your overall stay with us was still a pleasant one.Once again, thank you for taking the time to share your feedback and we look forward to welcoming you back soon.In the meantime, stay safe and well! Yours sincerely, Eric LaiDuty Manager
8/10 Bueno
Ibrahim, Brentwood
9 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Ibrahim
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric Lai, el 17 mar. 2024
Dear Ibrahim,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
8/10 Bueno
Ibrahim, Brentwood
Viaje en pareja
9 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
It was great !
Ibrahim
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric Lai, el 10 mar. 2024
Dear Ibrahim,Many thanks for staying with us and providing us with a positive ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Eric LaiDuty Manager
10/10 Excelente
RITAJANA
Viaje en pareja
8 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good facility for a short term stay. Easy access to transport and shopping
RITAJANA
Se hospedó 2 noches en marzo de 2024
Respuesta de Freida Ng, el 8 mar. 2024
Dear RITAJANA, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
10/10 Excelente
Jonathon
4 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Jonathon
Se hospedó 1 noche en febrero de 2024
Respuesta de Lolly, el 6 mar. 2024
Dear Jonathon, many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore! We are delighted to learn that your overall stay with us was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meantime, stay safe and well! Best Regards, Lolly Duty Manager
8/10 Bueno
Sumito
29 feb. 2024
Sumito
Se hospedó 1 noche en febrero de 2024
Respuesta de Fherzana, el 21 mar. 2024
Dear Sumito, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
6/10 Aceptable
Andrea
Viaje en pareja
28 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice hotel clean and quiet. 1 stop from Changi airport on MRT.
A little difficult to find if using MRT signs for hotel disappeared.
Check in at hotel was cold and efficient not friendly at all.
Andrea
Se hospedó 2 noches en febrero de 2024
Respuesta de Fherzana, el 29 feb. 2024
Dear Andrea,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services rendered by Front Desk upon your arrival.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
YASUHIKO
Viaje de negocios, Viaje familiar
21 feb. 2024
The staffs' services were excellent. This hotel is not a luxry hotel, but it's a perfect hotel for business trip. They know busuness person's mind.
YASUHIKO
Se hospedó 1 noche en febrero de 2024
Respuesta de Fherzana, el 15 mar. 2024
Dear YASUHIKO, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
4/10 Malo
Yuri
Viaje familiar
18 feb. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
reception staff; the voice was too low, couldn’t catch a few things he said
amenity; poor. no comb, not enough numbers of towels
Yuri
Se hospedó 1 noche en febrero de 2024
Respuesta de Freida Ng, el 18 feb. 2024
Dear Yuri,Thank you for staying with us and providing us with your valuable feedback and rating on your recent stay at Capri by Fraser, Changi City / Singapore. Please accept our sincere apologies for what had transpired during your stay. We regret to learn about the unsatisfactory experience on the multiples issues. Please rest assure that we will look into these areas for the necessary training and improvements to better enhance on our service delivery and guest stay experience following your feedback. Once again, we thank you for sharing your feedback out of your valuable time and we hope to have another opportunity to provide you with a better service. Meanwhile, stay safe and well!Yours sincerely, Freida NgDuty Manager
10/10 Excelente
Pranata
Viaje familiar
16 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Fantastic room for value in a great location. Great bars nearby, various fnb options in the shopping mall next to it and supermarket for groceries inside.
Pranata
Se hospedó 1 noche en febrero de 2024
Respuesta de Fherzana, el 16 feb. 2024
Dear Pranata,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
8/10 Bueno
pascal de
Viaje en grupo
14 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good hotel
pascal de
Se hospedó 2 noches en febrero de 2024
Respuesta de Fherzana, el 15 mar. 2024
Dear pascal de,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Yu
Viaje familiar
12 feb. 2024
Le gustó: Limpieza y servicios
Clean rooms and reasonable price
Yu
Se hospedó 2 noches en febrero de 2024
Respuesta de Fherzana, el 12 feb. 2024
Dear Yu, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Ganesh Kumar Sharma
Viaje familiar
6 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff were very helpful
Ganesh Kumar Sharma
Se hospedó 2 noches en enero de 2024
Respuesta de Suriya Kumar, el 6 feb. 2024
Dear Mr. Ganesh, Many thanks for staying with us and providing us with a great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Suriya Kumar Duty Manager
10/10 Excelente
Miyu
5 feb. 2024
Miyu
Se hospedó 3 noches en febrero de 2024
Respuesta de Eric Lai, el 20 mar. 2024
Dear Miyu, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
2/10 Terrible
Colin
27 ene. 2024
Colin
Se hospedó 1 noche en enero de 2024
Respuesta de Eric Lai, el 29 ene. 2024
Dear Colin,Many thanks for staying with us and providing us with your review and rating on your recent stay with us at Capri by Fraser, Changi City Singapore!Please accept our sincere apologies with regards to the experience during your stay with us.There is certainly no excuse for the lapse in our service and we are truly sorry for this. We value your thoughts and strive to provide you with the best service possible.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you and your family back again!Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
6/10 Aceptable
Cliente verificado
Viaje familiar
26 ene. 2024
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Eric Lai, el 27 ene. 2024
Dear Anonymous,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
10/10 Excelente
Ariun-Erdene
24 ene. 2024
Le gustó: Limpieza
Ariun-Erdene
Se hospedó 1 noche en enero de 2024
Respuesta de Fherzana, el 25 ene. 2024
Dear Ariun-Erdene,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Alicia
24 ene. 2024
Le gustó: Limpieza y comodidad de las habitaciones
Great stay, clean, comfortable and convenient
I had a late check-in earlier this week. The check-in process was smooth and efficient. The room was comfortable and clean. I like that it was quiet too and was a good respite after a long haul flight. It was a cosy room and good use of space. Ie. The couch in front of the bed is a nice touch.
Some things to highlight but not a deal breaker:
I thought it would have been better to have the closet outside the bathroom instead of it being in the bathroom.
The water in the shower runs cold for a brief second and then super hot. So that just comes as a surprise.
The gym is sufficiently equipped with weights but can do better for the bike. The two bikes aren't the training bikes with resistant knobs.
All in all, a great place to stay and I would probably choose this place again for a short stay.
It's also right next to the mall so it's pretty convenient for food, necessities and grocery.
Alicia
Se hospedó 1 noche en enero de 2024
Respuesta de Fherzana, el 25 ene. 2024
Dear Alicia, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. However, we would like to extend our sincere apologies with regards to the issues you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
pinky
Viaje familiar
23 ene. 2024
Le gustó: Limpieza y comodidad de las habitaciones
pinky
Se hospedó 3 noches en enero de 2024
Respuesta de Freida Ng, el 23 ene. 2024
Dear Pinky,Many thanks for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. We thank you once again for sharing your feedback out of your valuable time. Thank you once again for choosing Capri by Fraser, Changi City / Singapore and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Freida Ng Duty Manager
8/10 Bueno
Ang
21 ene. 2024
Le gustó: Limpieza y condiciones de la propiedad
Ang
Se hospedó 1 noche en enero de 2024
Respuesta de Fherzana, el 22 ene. 2024
Dear Ang, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Elaine Cristiny
20 ene. 2024
Le gustó: Limpieza y comodidad de las habitaciones
Hotel muito confortável
Hotel super confortável, piscina boa, academia bem completa, quarto com vista linda, cama muito boa, lençóis bons, chuveiro maravilhoso e funcionarios muito simpáticos. Ponto a ser melhorado: o quarto tem tapete e tem um odor um pouco desagradável, um desorizador fixo e elétrico no quarto poderia ser uma boa opção.
Elaine Cristiny
Se hospedó 3 noches en diciembre de 2023
Respuesta de Eric Lai, el 21 ene. 2024
Dear Elaine Cristiny,Many thanks for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was pleasant. However, we do extend our sincere apologies for not being able to meet your stay expectation, especially with the carpet odor. Rest assured we have shared your feedback with the relevant department for future improvements.We thank you once again for sharing your feedback out of your valuable time and for choosing Capri by Fraser, Changi City / Singapore. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Eric LaiDuty Manager
8/10 Bueno
Vera
20 ene. 2024
Le gustó: Limpieza y condiciones de la propiedad
Vera
Se hospedó 1 noche en enero de 2024
Respuesta de Fherzana, el 21 ene. 2024
Dear Vera,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
IN
20 ene. 2024
IN
Se hospedó 6 noches en enero de 2024
Respuesta de Fherzana, el 21 ene. 2024
Dear IN, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Angelique
18 ene. 2024
Angelique
Se hospedó 1 noche en enero de 2024
Respuesta de Eric Lai, el 20 ene. 2024
Dear Angelique,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectations.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager
8/10 Bueno
Sara
14 ene. 2024
Sara
Se hospedó 1 noche en enero de 2024
Respuesta de Fherzana, el 4 feb. 2024
Dear Sara, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
10/10 Excelente
Rolyna
Viaje en pareja
13 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
It has a kitchenette which is very convenient
Rolyna
Se hospedó 1 noche en enero de 2024
Respuesta de Eric Lai, el 13 ene. 2024
Dear Rolyna,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectations.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager
10/10 Excelente
Linda
Viaje familiar
12 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
We arrived at 0900 and they let us check into the room early which was so appreciated as we were very jet lagged and needed to sleep. Blackout curtains and a quiet room with great AC were welcome as well. Friendly staff.
Linda
Se hospedó 1 noche en enero de 2024
Respuesta de Suriya Kumar, el 13 ene. 2024
Dear Ms. Linda, Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectations. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards, Suriya Kumar Duty Manager