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Opiniones de Harbour Ville Hotel

3 out of 5
Harbour Ville Hotel
512 Kampong Bahru Road, Singapore

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 121 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 353 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 298 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 152 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 76 de 1000 opiniones" "

7.0/10

Limpieza

7.2/10

Servicio y personal

6.2/10

Servicios

6.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Esteban

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2019
Respuesta de Harbour Ville Hamilton, el 5 sept. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

DALIA

Se hospedó 5 noches en septiembre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Limpieza
La cortina del baño olía muy mal, tuve que lavarla yo, la ubicación está bien
Se hospedó 4 noches en septiembre de 2018

10/10 Excelente

Patricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Se hospedó 5 noches en mayo de 2018

8/10 Bueno

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cerca del barrio chino .

8/10 Bueno

Johan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Considering sky high hotel price in Singapore, this hotel fits my budget.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Pavitra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel is good, clean and good smelling. The staff at the hotel is very helpful and supportive. Also, it is well connected to public transport.
Se hospedó 3 noches en marzo de 2024
Respuesta de Johnson, el 22 mar. 2024
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Terence

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Johnson, el 6 feb. 2024
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Karma

Le gustó: Limpieza y servicios
Very nuce
Se hospedó 3 noches en diciembre de 2023
Respuesta de Johnson, el 6 feb. 2024
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bueno

Wen Loung

Se hospedó 1 noche en diciembre de 2023
Respuesta de Johnson, el 3 ene. 2024
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Xueni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Johnson, el 12 dic. 2023
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Aceptable

JONG CHUN

No le gustó: Condiciones de la propiedad
차량 소음이 심하고 룸 청소가 오후에는 안되는 점이 아쉬워요
Se hospedó 3 noches en noviembre de 2023
Respuesta de Johnson, el 15 nov. 2023
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope we will get another chance to serve you again in the near future.

8/10 Bueno

Yung-Ho

Se hospedó 6 noches en octubre de 2023
Respuesta de Johnson, el 1 nov. 2023
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Blue

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Johnson, el 19 oct. 2023
Dear Valued Guest, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bueno

Zi

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Johnson, el 19 oct. 2023
Dear Valued Guest, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Mitchell

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Didn’t have hot water for half the stay. The shower drain grate wasn’t attached and kept coming off.
Se hospedó 3 noches en octubre de 2023
Respuesta de Johnson, el 5 oct. 2023
Dear Valued Guest, Thank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope we will get another chance to serve you again in the near future.

4/10 Malo

Jamie

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property was small and cramped, the fridge did not work at all and had a very disgusting smell emanating from it. There was also black mould from the ceiling of the toilet, and after showering, the room becomes unbearably humid, as the ventilating duct for the toilet did not run. Overall, it was a below average place to stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Johnson, el 3 oct. 2023
Dear JamieThank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Harbour Ville Hotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mould and smell problem as mentioned and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Bueno

Pavel

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Not a bad place for the money. Just a place to sleep and go out for the day. Really no amenities to spend time on premises. Bus stops very close in both directions, 2 stops away from MRT and a big shopping mall, Vivo City.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Johnson, el 22 sept. 2023
Dear Valued GuestThank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Aceptable

JUNG JOON

No le gustó: Condiciones de la propiedad
not working refrigerator outlying area, so there's no restaurant or place to go nearby.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

test

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
so conveniently located to get to everywhere. Rooms are clean and they have snacks in the lobby. microwave is a saviour for after work dinner.
Se hospedó 1 noche en junio de 2023
Respuesta de Johnson, el 28 jun. 2023
Dear Test,Thank you for your kind review! We are happy to know that we have served you well. We hope to see you again real soon!

10/10 Excelente

Sherri

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grest little place to stay
We just needed to stay one night before our cruise was leaving. It was the perfect place with amazing bakeries and restaurants within walking distance. The room was just big enough for two. The staff very helpful and friendly. I would stay again for a short stay in Singapore. Thank you!
Se hospedó 1 noche en marzo de 2023
Respuesta de Jerlyn, el 17 abr. 2023
Dear Ms Sherri, Thank you for sharing your experience and we are delighted that you enjoyed your stay with us. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Aceptable

Kang

Se hospedó 2 noches en enero de 2023

6/10 Aceptable

Daniel

Se hospedó 2 noches en julio de 2022

8/10 Bueno

MASAO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2022

8/10 Bueno

weijun

Se hospedó 1 noche en junio de 2022
Respuesta de Lovely, el 14 jul. 2022
Thank you for staying with us. We appreciate your feedback and looking forward to seeing you again! :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
LOCATION DONY LIKE
Se hospedó 1 noche en junio de 2021

10/10 Excelente

GUO WEI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Xavier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Lovely, el 6 jun. 2021
Thank you for staying with us. We appreciate your feedback and looking forward to seeing you again! :)

8/10 Bueno

Mohamed Razak

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2020
Respuesta de Lovely, el 30 ago. 2020
Thank you for staying with us. We appreciate your feedback and looking forward to seeing you again! :)

4/10 Malo

Junior

Se hospedó 3 noches en junio de 2020
Respuesta de Lovely, el 5 jul. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jonathan

Se hospedó 6 noches en mayo de 2020
Respuesta de Lovely, el 18 jun. 2020
Thank you for staying with us. We appreciate your feedback and looking forward to seeing you again! :)

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
i got bitten by bed bugs Bed bugs bed bugs bed bugs
Se hospedó 1 noche en mayo de 2020
Respuesta de Edison, el 4 jun. 2020
Dear Guest, We are truly sorry to learn about your bad experience with us. Would you kindly get in touch with us directly so that we can find out which room that is and have the faults rectify? Kindly accept our apologies.

6/10 Aceptable

Zaw

Se hospedó 1 noche en abril de 2020
Respuesta de Edison, el 9 abr. 2020
Thank you for the review! We appreciate it.

6/10 Aceptable

shelyn

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en marzo de 2020
Respuesta de Lovely, el 5 abr. 2020
Dear Ms Shelyn, Thank you for the review! We appreciate it.

8/10 Bueno

Erik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location!
Very cheap, and great location for buses towards downtown and towards Sentosa. Nice staff. Not so much to complain about for that price.
Se hospedó 4 noches en marzo de 2020
Respuesta de Edison, el 17 mar. 2020
Thank you for your feedback, we're glad to hear that you enjoyed your stay with us. Hope to see you again soon! :)

8/10 Bueno

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
二人世界
The room is clean, the service is good, quiet place to stay it convenient from seah inn food hawkers front bus stop is only 3 bus stop to reach the hotel some upset the television can't watched Singapore programme limited channels like foxes cnn abit boring , heard that cos of upgrading hoping next visit will sever better
Se hospedó 1 noche en marzo de 2020
Respuesta de Edison, el 17 mar. 2020
Thank you for your feedback, we're glad to hear that you enjoyed your stay with us. Hope to see you again soon! :)

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
overall oke its like we stay in someone house. Bathroom clean but the shampoo not so clean. we book this hotel because of the picture look nice with window but when we stay there no window and no sound proof can hear the noisy from outside road. TV channel very very limited only FOX channel oke
Se hospedó 1 noche en marzo de 2020
Respuesta de Edison, el 13 mar. 2020
Dear Valued Guest, We're sorry you were unhappy. We'll work hard to fix the issue you experienced. Thanks for letting us know and we appreciate your feedback. Regards, Kok Leong

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal y servicios
Just nice for 1 person to stay at standard room if bigger space will be better for the couple.
Se hospedó 17 noches en febrero de 2020
Respuesta de Lovely, el 10 mar. 2020
Thank you for the review! We appreciate it.

10/10 Excelente

raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2020
Respuesta de LOvely, el 11 mar. 2020
Dear Mr Raymond, Thank you for your very kind review score. We are happy to know you had a good experience with us. Hope to see you back with us real soon!

10/10 Excelente

Goh Pei Shu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2020
Respuesta de Lovely, el 10 mar. 2020
Dear Ms Goh, Thank you very much for letting us know that we have served you well. It meant a lot to us!

4/10 Malo

Jenny, Melbourne

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Well having a toilet in the shower area was interesting. Had to make sure you didn’t wet the paper. Rooms are extremely small. Ok for overnight but not longer. Not ideal for small children,
Se hospedó 4 noches en marzo de 2020
Respuesta de Lovely, el 9 mar. 2020
Dear Jenny, Thank you for your feedback! We really appreciate it!

8/10 Bueno

Rene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agréable
Hotel éloigné de tout, bus à proximité, pas de restaurants ni de market, on peut aller en bus pour China town à 10mn Hotel propre, lit confortable, chambre 505 petite avec fenêtre, avec frigo, wifi faible le soir Personnel aimable et serviable
Se hospedó 5 noches en febrero de 2020
Respuesta de Edison, el 7 mar. 2020
Thank you for staying with us. We appreciate your feedback and looking forward to seeing you again! :)

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Lovely, el 5 mar. 2020
Thank you for your stay and review. We really appreciate it! :)

8/10 Bueno

Darren, UK

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent rooms, value for money, friendly and helpful staff
Se hospedó 3 noches en febrero de 2020
Respuesta de Lovely, el 5 mar. 2020
Dear Mr Darren,Thank you for your very kind words! We really appreciate it!

2/10 Terrible

CHristoffer

Se hospedó 7 noches en febrero de 2020
Respuesta de KL, el 3 may. 2020
Dear Guest, We are truly sorry to learn about your bad experience with us. Would you kindly get in touch with us directly so that we can find out which room that is and have the faults rectify? Kindly accept our apologies.

10/10 Excelente

Ronnie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Lovely, el 4 mar. 2020
Dear Mr Ronnie, Thank you for your stay and the encouraging review. We really appreciate it!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en febrero de 2020
Respuesta de Lovely, el 3 mar. 2020
Thank you for your stay and review. We really appreciate it! :)

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was reasonably priced, and conveniently located
Se hospedó 1 noche en febrero de 2020
Respuesta de Lovely, el 2 mar. 2020
Thank you for your very kind words! We really appreciate it!

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
correct malgré le bruit
Assez bruyant.
Se hospedó 5 noches en febrero de 2020
Respuesta de Edison, el 22 feb. 2020
Dear Valued Guest, We appreciate your feedback and will definitely use it to review and to improve our services. Thank you ad Best Regards, Kok Leong

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Lovely, el 16 feb. 2020
Thank you for your stay and the encouraging review. We really appreciate it!