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Opiniones de Pan Pacific Singapore

5 out of 5
Pan Pacific Singapore
7 Raffles Boulevard, Marina Square, Singapore

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 709 de 1014 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 192 de 1014 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 1014 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 26 de 1014 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 1014 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jonathan Mendoza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pan Pacific Singapore Team, el 26 ene. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 Aceptable

Eduardo

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Great hotel, but expensive for what it is
We waited more than 20min to get service at the front desk. Once we were there they change us to other desk because that computer wasnt working well. While we were doing it, next to us a russian couple were arguing about double charges in their acout, and they did nothing about it. Room was great, ubication is awesome. Overrated prices of minibar products (even more than other hotels) Check out was average. Just it took around 10min or more to get our luggage to the front desk and Uber was already waiting for us.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pan Pacific Singapore Team, el 8 dic. 2023
Dear Guest,Thank you for sharing this review which allows us to continually improve our service standards and facilities. We are sorry to hear of your less than satisfactory experience and will be addressing this with the respective leaders in the areas you mentioned. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and hope to welcome you back again.Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Daniel Angel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disfrutamos los Jardínes de la Bahía
Todo en el hotel fue fantástico. Teníamos una excelente vista de la bahía con su hotel Marina Sands Bay. Caminamos hasta los jardínes de la Bahia unos 20 minutos disfrutando de las vistas.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Pan Pacific Singapore, el 17 feb. 2020
Muchas gracias por enviarnos su opinión. Estamos muy contentos de que le agradara la ubicación del hotel, y esperamos volver a verle en nuestras instalaciones próximamente.

4/10 Malo

YARDENA

Viaje familiar
No le gustó: Limpieza y servicio y personal
Falta limpieza habitación
La ubicación buena. El servicio de limpieza malo, las alfombras sucias y olía a humedad. La comida del restaurante Indi me hizo daño el estómago. Reporté al día siguiente y me dijeron que hubiese reportado al momento. Como saber al momento que me caería mal??
Se hospedó 4 noches en enero de 2020
Respuesta de Pan Pacific Singapore, el 4 feb. 2020
Le agradecemos el tiempo que ha dedicado a escribir esta opinión. Lamentamos saber que no ha tenido una experiencia satisfactoria. Su opinión resulta esencial para ayudarnos a mejorar la experiencia de nuestros huéspedes. Esperamos tener la oportunidad de que vuelva a visitarnos.

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Pan Pacific Singapore Team, el 23 oct. 2019
Thank you for your review, we are delighted that you had an overall positive experience.

10/10 Excelente

Natasha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, lovely hotel
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel great restaurants
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Liz

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not far from the airport, very clean and a couple of malls right on the door step. Easy access to Singapore attractions. Room was spacious and bed extremely comfortable
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jeong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and attentive staff. Beautiful building with outstanding views!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel Super clean and very convenient Walking distance to the Marina area
Se hospedó 3 noches en abril de 2024

8/10 Bueno

HIROKI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
良いホテルでした。
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Des gens très courtois
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Wandia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dylan Ray

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loss for words! Everything was great
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Anita, toronto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

ALICE, san jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
5 star all the way.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nick

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean hotel located in a very good location. Lots of shopping connected to the Hotel and only 15 minutes walking distance from Marina Bay Sands.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Subin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
직원들 서비스가 친절하고 좋습니다
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 23 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

SHO

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very sophisticated service and really satisfied. I was worried because we had a noisy daughter, however, all staffs were very kind for her and we could spend very good holiday with her. Much appreciated.
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 23 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Philip

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N
Se hospedó 1 noche en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 23 abr. 2024
Thank you for sharing this review about your recent stay. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Pablo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable luxury without snobbery. Well located near MRT and top sights. Thoughtful touches like filtered drinking water faucet, and bathroom night lighting. Beautiful design and finishes. Great international breakfast buffet.
Se hospedó 5 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 23 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Melissa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous pool area, great place to relax on a hot day. For such a large hotel it felt peaceful and private.
Se hospedó 5 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 18 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Bueno

ping

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s an amazing hotel to stay, but there’s only one thingI dislike while I spent my time there. While we order food delivery, my food only gets delivered by the lobby, and I have to go downstairs pick it up myself. Please think about the customer side, if I willing to go downstairs, why would I order food delivery?! Even they only able to deliver to the lobby, I do believe the hotel should have someone able to bring it up to the room. Besides this I really enjoyed my stay there with my sister, everyone is very kind and friendly.
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 18 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Bueno

Karen

Viaje familiar
Le gustó: Servicio y personal y servicios
Highly responsive to feedback and worked hard to resolve issues with our room abd actively followed up to ensure all was well. The pacific lounge is well worth it if budget was not an issue.
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 18 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Bueno

Margaret

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Restaurant ordering cumbersome particularly when special dietary needs required. Meals for 4 people not served altogether. One person finished their meal before others served. Took forever to be served one scoop of ice cream when ordered through QR CODE. Finally had to ask a human.
Se hospedó 4 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 18 abr. 2024
Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards.We appreciate your time in sharing this review and hope to welcome you back again soon.

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were friendly and informative and the hotel was very luxurious but comfortable
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 18 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Lawrence

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel next to the Marina Bay. Would highly recommend
Se hospedó 4 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 18 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Jack

Se hospedó 1 noche en abril de 2024

10/10 Excelente

MICHAEL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view from the room, overlooking Marina Bay was exceptional. So convenient to everything nearby.
Se hospedó 4 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Paul

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super clean. Helpful staff. Great location
Se hospedó 9 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

xinci

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 Aceptable

Ghalib

Se hospedó 3 noches en abril de 2024
Respuesta de Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Harminder

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed at the Pan Pacific for 4 nights with my mum and we both really enjoyed the hotel. The room was clean, spacious and had everything you need. My only gripe is that the mini-bar only has limited space to put your own items in there. Breakfast is fantastic and amongst the best I have had anywhere, lots of choice and most items are freshly made in front of you. Pool area is great, plenty of seating. The hotel is ideally located close to the Promenade metro station and is walking distance to the Raffles, Marina Bay Area and the Helix bridge, as well as a number of great shopping malls. The only minor negatives are that a pasta dish I had on my first day wasn’t the best and despite giving feedback was not offered an alternative or a reduction on the bill. They had also offered to leave a small welcome gesture in the room as it was mum’s birthday but suspect it was forgotten! All in all a great stay and would recommend to others.
Se hospedó 4 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Bueno

Annelyn

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to see that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Thamaru

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel. Very clean. Friendly staff. Can't recommend highly enough
Se hospedó 2 noches en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

6/10 Aceptable

Ngan, Poway

Se hospedó 1 noche en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and service standards. If you could connect with the hotel directly with more information, we will investigate the issue and follow up with you directly to address your concerns. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore and look forward to hearing from you soon.Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Aritra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NA
Se hospedó 1 noche en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Judie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was amazing Very polite and helpful
Se hospedó 7 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

MA ELAINE CASTRO

Se hospedó 3 noches en abril de 2024

10/10 Excelente

jennifer

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Maria Anelia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was very efficient and a very helpful Miss Receptionist. Thank you kindly for extending our check out time.🙏 We love the Table tennis 🏓 in this hotel but the net needs attention. The pool is huge! Staff are very friendly. Food service by the pool and room was great! Bed is very comfortable indeed, I'm not a fan of a small spaced toilet cubicle. Housekeeping team needs attention to details ( dust showing all corners as I open up the screen blind) Thank you for the extra tea bags and coffee pods! It certainly made our stay a homely one. I can recommend and will stay with you again in our next visit Power On Pan Pacific Singapore!
Se hospedó 1 noche en abril de 2024
Respuesta de Pan Pacific Singapore Team, el 12 abr. 2024
Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Yan, Bothell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel, great location and the breakfast is amazing!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

8/10 Bueno

Man King

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Rainer Wolfgang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Ngiap Leng Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay in Skyline suite and celebrated my 50th birthday with my family in the Pacific club lounge. I have awesome great time filled with great memories during my 2 nights stay. I will be back soon to celebrate my hubby birthday. This time I will choose to stay in Pacific club with the marina view Highly recommended staycation.
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent birthday stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Shafagh

Se hospedó 3 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 23 abr. 2024
Thank you for sharing this review about your recent stay. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Deborah L

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool is fantastic, as is the staff! Really enjoyed my time here. Safe, clean and a great view of Singapore from my room!
Se hospedó 3 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient location, an easy stroll to connect with the MRT, and an accommodating staff!
Se hospedó 4 noches en marzo de 2024
Respuesta de Pan Pacific Singapore Team, el 9 abr. 2024
Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both City Hall and Promenade MRT stations, enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team