Servicio de la propiedad

Opiniones de Rucksack Inn @Lavender

2 out of 5
Rucksack Inn @Lavender
280 Lavender Street, Singapore

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 38 de 125 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 61 de 125 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 125 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 125 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 125 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

TravelHacker, San Francisco

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
You get what you pay for. Beds have no privacy, blanket is incredibly thin, there's little to no sound isolation, and to be honest the rooms smell kind of bad. Lots of disrespectful backpacker-type tourists, many of whom don't respect the rules (including taking off shoes). Would like to see rules better enforced, but it seems they don't have the staff for it. The good things are proximity to bus station and some decent restaurants nearby. They have drinks for purchase that are very reasonably priced as well. There are better places to stay at nearby for similar prices but much better quality, particularly near Arab Street.
Se hospedó 3 noches en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Their staff makes u feel at home, better service than hotel front desk.
Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 10 noches en octubre de 2019

10/10 Excelente

Mali, Thailand

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very homely... will come back again and highly recommended.
Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Sam

Le gustó: Limpieza, servicio y personal, servicios
The hostel is clean and the staff are helpful and friendly. But the blanket can be longer and bigger.
Se hospedó 4 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
Near bus stop,MRT station and shopping center. Service is good, have to improve the bathroom that have water leakage from bath room.overall is worth for your payment
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
i really enjoyed my stay at lavender. first the hostel is near an MRT station. the staff are nice and friendly. The breakfast is included, you have an area to put your shoes, have computer area, a kitchen, the bathroom is clean, and there is a nice rooftop. I definitly recommand this hostel for anyone
Se hospedó 10 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
とても安かった。クーラーの効きが強く少し寒かった
Se hospedó 13 noches en agosto de 2017

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en mayo de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
I stayed at Rucksack inn for 4 nights. The staff is super nice and helpful. Also, there is free coffee and tea all day. The location is nice, it's very easy to get to mist sights. Unfortunately the room I booked did have any window and so as a dorm for 10 people it had kind of a weird smell to it. For the time I stayed there, somebody here obviously was using a lot of tiger balm which made it even worse for me :) I definetly would return to Rucksack Inn but next time I'll ask for a room with a window ;)
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Meiju

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

RajKumar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the staff members very nice and friendly. They make you feel at home. The facility is located at a Central place and easily accessible by buses and MRT
Se hospedó 13 noches en enero de 2019

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2019

10/10 Excelente

Isabell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay :)
Se hospedó 4 noches en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ihanan avulias henkilökunta ja erittäin siisti!
Se hospedó 3 noches en octubre de 2018
Respuesta de Elaine, el 24 nov. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

10/10 Excelente

SAHIL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for singles
It was amazing.
Se hospedó 2 noches en octubre de 2018
Respuesta de Elaine, el 25 oct. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay in Rucksack Inn@Lavender
All in average.
Se hospedó 1 noche en octubre de 2018
Respuesta de Elaine, el 18 oct. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

10/10 Excelente

SUNGJIN, INCHEON

Le gustó: Servicio y personal
good point.
I used 4four bedroom, breakfast was free, bread, watermelon orange, and softdrinks, the fruits was good, there were a lot of different foreigner. 4인실이였고 룸에 개인라커룸이 없는게 아쉬웠다. 화장실이 2개뿐이였고 바퀴벌레가 있어서 직접 잡았음. 샤워룸은 3~4개였다. 넉넉하지는 않지만 크게 불편하지는 않앗음. 교통은 매우 편리했었다 . 시설은 대충 눈치껏 잘 사용하면 됨. 에어컨은 빵빵하고 잘때 추 울 수 있다.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Elaine, el 18 oct. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

8/10 Bueno

Won Hoong

Le gustó: Servicio y personal
Pleasant staffs and facilities.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Elaine, el 18 oct. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

6/10 Aceptable

Joy, Tainan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good Location, Good Price, Inconsiderate Guests
Other guests were really noisy, they come back late in the middle of the night and were loud when moving around in the room. They woke up early and 5 am and did not have the courtesy to stay quiet. I think the staff should emphasize strongly to all guest not to be loud and disturb other guests, especially in the bunk area.
Se hospedó 27 noches en julio de 2018
Respuesta de Elaine, el 18 oct. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

8/10 Bueno

HSINNI

Le gustó: Servicio y personal
評價很高,但住完有點失望
有免費wifi與電腦可以使用,速度很快,是個很大的優點。 免費早餐為吐司配果醬,有五種果醬可以選,還有免費的茶和咖啡,是個省錢的好選擇。 洗衣服無法自助,一次10元新幣,交給員工,會洗完烘乾再還回來,還會幫忙摺好。 二樓走廊地板總是充滿灰塵,公共空間也是 只有一樓比較乾淨,住二樓走一圈完腳都是沙,看到有些住客甚至員工在室內也是直接穿拖鞋走來走去,要求客人脫鞋子,結果自己穿鞋。 房間沒有自己的插頭,要充電非常不方便,只能拔掉電燈的插座才能充電,床架很低,無法直立坐在床上,會撞到頭。 剛開始門鎖壞了,每次都要開很久才能進房,過了六天後終於換了新鎖,才能自由進出房間。 走廊或鞋櫃區有放芳香精油,消除異味,前幾天沒放時,味道真的很可怕。 廁所走廊掛滿大家的衣服,看起來環境很髒,建議可以有一個曬衣區,才不會大家丟的到處都是,廁所也總是充滿尿騷味,乾淨度不大好。 洗澡的淋浴間很大,也很乾淨,每次退房,員工都會換床單與被子,可以安心的睡。
Se hospedó 9 noches en junio de 2018
Respuesta de Elaine, el 18 oct. 2018
Once again, thank you for your kind words and highlighting the favourite parts of your stay, and we look forward to having you back again with us for your next adventure in Singapore!

6/10 Aceptable

Malcy, Gold Coast, Australia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pleasant stay near to Bendemeer rail station
Affordable stay easily accessible from the airport by train. Change at Expo to DT line and alight at DT23. Follow signs to Lavender St. Friendly reception, Basic Room with comd fortable bed. Close to a Food Court.
Se hospedó 1 noche en abril de 2018
Respuesta de Kenneth, el 28 abr. 2018
Hi Malcy, Thank you for the feedbacks and we are glad you have enjoyed your stay here. We will definitely look into improving the facilities here too. Have a splendid day ahead.

8/10 Bueno

Hao-Teng

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
親切便捷的背包旅館
工作人員服務親切, 離兩處MRT皆步行5~10min距離, 推薦背包旅行者入住, 退房後行李還能寄放行李與提供淋浴, 鄰近區域五分鐘路程有宵夜可覓食。
Respuesta de Kenneth, el 19 abr. 2018
Thank you for your kind reviews and we are glad you enjoyed your stay here in Singapore and at Rucksack Inn. Have an awesome day ahead.

10/10 Excelente

Lucky, Canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hostel!
Had a wonderful experience at Rucksack Inn @ Lavender. The rooms and beds were clean and the staff were very friendly, just like the fellow guests. During my stay at Rucksack, my worst nightmare about travelling happened- I got my time of the month and I had stained the sheets- yet the staff were very accommodating and understanding of my situation and had everything cleaned and replaced immediately. Cannot even express how thankful I was to them for that.
Se hospedó 8 noches en mayo de 2017
Respuesta de Kenneth, el 17 abr. 2018
Thank you for the review and we have taken measures to ensure ventilation are improved around the bathroom area. Small mishap are nothing much and I am glad that our staff managed to ensure minimal disruption for you too. We hope you have enjoyed Singapore and looking forward to seeing you once again at Rucksack Inn.

6/10 Aceptable

Josee

Le gustó: Servicio y personal
Belle ambiance
J'ai dormi dans un dortoir mixte de 14 lits, pour 2 nuits. Lors de mon séjour, l'air climatisée de la chambre était brisée et dégoutait pour sur le sol. Il fait chaud et très humide dans la chambre, pas très agréable. Cela a terni mon experience, mais sinon, l'ambiance à l'auberge est agréable. Je la recommande! Il y a une aire commune à la réception et une autre sur le toit, assez grande avec sofa et tables. Les douches et toilettes au 1er sont correctes. Celles au rez-de-chaussée, moins pratiques car elles sont mixtes et il y a peu d'espace pour accrocher nos choses à l'intérieur de la douche sans les mouiller. Le service est bien, les employés sont gentils et aidants.
Respuesta de Kenneth, el 17 abr. 2018
Nous nous excusons pour la gêne occasionnée et nous avons mis en place des mesures pour s'assurer que le climatiseur est vérifié et fonctionne à la bonne température. Nous espérons que vous avez apprécié Singapour et je suis content que vous ayez passé un bon séjour avec nous.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Good
Room was clean but too cold, they provide only thin scarf. Shower room's door is tricky, not good condition. Wifi , breakfast and staff are nice!
Se hospedó 2 noches en marzo de 2018
Respuesta de Kenneth, el 17 abr. 2018
Thank you for your feedback and we have reviewed on how to ensure the room stays at optimal temperature and also provide thicker bedsheet too. Shower rooms have also been refurbished too.

8/10 Bueno

JONG WON

Good !!
Generally speaking,it was good !
Respuesta de Kenneth, el 17 abr. 2018
Thank you for the review and we are glad you enjoyed your stay. Hope to see you again soon.

6/10 Aceptable

Cliente verificado

OK
The facility has a very confusing layout, despite signage trying to direct you where to go. Problem is the signs blend into the wall and are hidden amongst many other competing notices and rules. Signs avertising food and drinks are also outdated with wrong prices. I felt like I was constantly giving direction to new arrivals, and my own orientation by staff was lacking. Space is well air-conditioned with the exception of the bathrooms. Bedrooms are mostly clean and comfortable. There is a strange electrical abnormality where each beds power source is plugged into the following bed in a chain leading to the main wall socket. So if the bed in front of you (or the next, or the next) unplugs wants an extra outlet they unplug you from their power bar. Imaging having finding your lamp doesn't work or your cell phone is not charging at 2am and you have to find out which bed in the chain unplugged you. There are also no lockers in the room. Breakfast was nice, toast with jams, peanut butter and Nutella with all day tea and coffee. Love that it runs till noon. Facility is relatively close to a major transit line that will take you to china town or the bay without transfer. Towels, shampoo
Se hospedó 2 noches en febrero de 2018
Respuesta de Kenneth, el 20 feb. 2018
Dear Guest, Thank you for the feedback and we have taken your reviews and am in the midst of making arrangements so that future guest will have a better stay with us too. Nonetheless, we hope that you have enjoyed our lovely Singapore and brought back happy memories too.

8/10 Bueno

Stacy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2017
Respuesta de Kenneth, el 17 ene. 2018
Thank you for our review and we hope to welcome you back again at Rucksack Inn :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2017
Respuesta de Liyana, el 9 ene. 2018
Thank you for reviewing! :)

10/10 Excelente

Hikaru

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good guest house;)
安くて快適な宿でした!部屋は14人部屋と二段ベッドが敷き詰められてますが、この価格なので別に気にならなかったです。スタッフさんも親切で、朝のパンといろんな種類のジャムが嬉しかったです。あと、ウォーターサーバーがあったので滞在中お水を買うことなく節約できました。
Se hospedó 4 noches en diciembre de 2017
Hi Hikaru, Thank you for staying with us at Rucksack Inn @ Lavender St. and we are glad that you enjoyed yourself in Singapore too. Looking forward to having you with us again when you are back in Singapore.

8/10 Bueno

Ciarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2017
Thank you for your reviews and we hope that you had an enjoyable stay with us. Looking forward to welcoming you back to Rucksack Inn @ Lavender St.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome host isrhyad. He was really nice and helpfull. Gave me great local tips.
Se hospedó 2 noches en noviembre de 2017
Respuesta de Kenneth, el 23 nov. 2017
Thank you for your awesome review and we are glad that Irsyad had made your day. We are glad that you have enjoyed yourself staying with us and looking forward to having you with us again at Rucksack Inn @ Lavender St.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2017
Thank you for the positive comments and we are glad you have enjoyed your stay with us. Looking forward to having you with us again at Rucksack Inn @ Lavender St.

10/10 Excelente

Alexis , Puerto Rico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Above Beyond *****
These guys make you really comfortable. Guys at the front desk are very kind and helpfull. They go beyond to help and assist you.
Se hospedó 1 noche en octubre de 2017
Respuesta de Kenneth, el 15 nov. 2017
Dear Alexis, Thank you for the kind words and the team is delighted to have made your stay as comfortable as possible. We hope to be able to host you soon in the near future. Have an awesome day ahead. ^_^

10/10 Excelente

Hei, TPE

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
平價簡單的旅店
整體而言是一個還不錯的飯店,價格實惠且還有附贈免費早餐茶和咖啡,對於自由行的背包客而言是一個不錯的選擇。
Se hospedó 5 noches en septiembre de 2017
Respuesta de Kenneth, el 15 nov. 2017
Hi Hei, Thank you for the review and we are glad you have enjoyed your stay with us. We have taken note of the feedback that you have given us and we are taking measures to ensure that we can improve our amenities and also security too. We hope to be able to host you again in the near future too. Have an awesome day ahead.

6/10 Aceptable

Amanda

Le gustó: Servicio y personal y condiciones de la propiedad
not bad
it was okay. Staff very nice, location good. the cheapest room was okay but it was too dark with lights out and easy to trip. shower for the cheap room was also covered in black hair and water often was cold.
Se hospedó 4 noches en septiembre de 2017
Hi Amanda, We thank you for the feedback so that it allows us to continue to review and to improve ourselves too. We apologize for the lack in cleanliness and have taken measures for more frequent checks to ensure that the common area and also toilet area are maintained well. We hope to be able to host you once again at the hostel in the near future. Have an awesome day ahead.

8/10 Bueno

Stara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worthy backpacker hostel
Booked here for my group of 16 people (11 + 1 family of 5). They managed to get the 11 people in the same room which was very nice. Friendly staff. We can use the microwave to do light cooking, preheat food, etc. Water for refill is also available and free breakfast from 6 - 12! WiFi was good and fast. The location is central, very near 2 bus stops and a Seven Eleven. 10 minutes walk from Boon Keng MRT.
Se hospedó 3 noches en julio de 2017

8/10 Bueno

Stara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Proper backpacker hostel
Booked here for some friends. They did not complain. Grateful for the free breakfast and cozy ambience!
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Some advice for light sleepers and afraid of cold
I was stay in "Kalang room". It was annoyed when people wake up in the morning. And it is cold for the aircon. Maybe need some more blankets.
Se hospedó 5 noches en julio de 2017
Hi there, Thank you for your feedback and we apologize for the unpleasant experience during your stay with us. Room ACs are usually set to the optimal temperature of 24 degree celsius but we have already updated the team of this to monitor the temperature should it gets too cold. Feel free to approach the duty crew or any of the crew for an extra blanket just in case it gets too cold and the crew are always ready to help. Once again, thank you for the honest feedback and we hope you will have a good rest and enjoy your day wherever you are. :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en julio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hostal
Very nice and attentive staff (no the fat lady), good location to move around and clean place.
Se hospedó 1 noche en junio de 2017
Respuesta de Mitch, el 1 jul. 2017
Thanks for the review. Maybe you like to share more about your experience staying with us and also about the staff you mention. This will help us to improve on our performance for our future.

6/10 Aceptable

charles

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2017

8/10 Bueno

Chao-Ting

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2017

8/10 Bueno

Cliente verificado

No le gustó: Limpieza

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
靠近地鐵的廉價背包客棧
距離地鐵站約10分鐘路程,亦提供儲物櫃方便存放行李,特別感謝客棧提供洗衣服務,方便每晚早出夜歸的背包客.友善的客棧店員亦能提供合適的旅遊資訊。

8/10 Bueno

momo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Totally good
Clean,convenient,good staff I spent good time here.sounds of music were comfortable. I want to stay here again.thank you.