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Opiniones de Sitka Hotel and Restaurant

2.5 out of 5
Sitka Hotel and Restaurant
118 Lincoln St, Sitka, AK

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 113 de 297 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 90 de 297 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 50 de 297 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 297 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 297 opiniones" "

8.4/10

Limpieza

7.8/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ENRIQUE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Atencion personalizada y dispocicion a ayudar, atencion 24 hrs.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

BEATRIZ

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People very warmly, the hotel very very clean and confortable high recomend this place
Se hospedó 1 noche en junio de 2022
Respuesta de management , el 15 jun. 2022
Thank you for the review

10/10 Excelente

Sherrie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Don't let the looks deceive you. Older building, but clean rooms, well kept. The desk clerk was super nice. On site Italian restaurant was very good. We would recommend.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sharla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean and located near restaurants and sights!!
Se hospedó 1 noche en abril de 2024

4/10 Malo

Lenora

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I did not like that when I checked in they did not give the requested room size I had requested and tried to charge me for a roll away since the lady at the counter did not know how to change my room to what I had wanted to begin with. Then they tried to double bill my stay.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Keith

Se hospedó 4 noches en abril de 2024

8/10 Bueno

Courtney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
I was in Sitka for a long weekend and I would stay at this hotel again without doubt! Our room was decently spacious, although I wish they had a double queen/ single king option instead of double beds but space would be an issue I understand. Our room had a Mountain View and a kitchenette that suited our needs with a coffee maker, although if you’re going to have a kitchenette with stovetop and a keurig, you should probably have dishes and cooking pans in the room as none were provided. The towels and bathroom were clean but the fake drawer beneath the sink fell off when I touched the top of the sink and I could tell by the duct tape that was on the back of it, it had been a previous issue that the handyman failed to fix adequately, but this wasn’t an issue as I told housekeeping and went about my day. The hotel itself is within walking distance of everything and situated on the waterfront and right next to awesome restaurants! But don’t bank of having breakfast, it’s vaguely continental with 4 different stale cereals and a gallon of milk with a loaf of bread in the fridge and a toaster next to a keurig, we recommend going to Mean Queen for breakfast! Overall I would still give the hotel a 4/5 because service was great and everyone was very kind!
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Kaylee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10/10 for being southeast Alaska, I would & am staying here again. Next door to a bar ;) I like that
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Eric

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I enjoyed our entire stay. The staff was wonderful and the hotel was well maintained and very very clean.
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Kevin

Viaje en grupo
Anna, Victor, and Lex were tremendously helpful during my stay. All were knowledgeable and friendly regarding my questions.
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Henry

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Cassie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I got stranded in Sitka after my flight couldn’t land in Juneau. I booked a room for the night, the shuttle hotel was very convenient, the front desk staff was super nice and it was within walking distance from many places. Not at all mad I was stuck in Sitka for a day.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

olyvia

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
This hotel needs a lot of attention. The staff was up knowledgeable and very unwelcoming. We booked our stay here because it said it provided shuttles to and from the airport and the ferry — which upon arrival they said they do not do anymore. Their “continental breakfast” was slices of bread and butter or cereal — no other options. The room was fine and the location was great to downtown but everything else was pretty bad. They definitely seem like they are in a desperate state within that hotel and it needs a lot of attention to fix it up for future stayers.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicios, condiciones de la propiedad
Its in the heart of Sitka
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

jennifer

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Krystie

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Edward

Viaje familiar
Le gustó: Servicio y personal
Staff was great, but breakfast was minimal at best. Rooms were crammed as if trying to get as many people as possible into the room.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Lynne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Sitka Hotel is at the end of the business and historical area of town, so it is quiet but also convenient to the tourist attractions. The hotel itself was comfortable with modern amenities and still had the feel of a quaint inn. The only thing we were disappointed in was the breakfast provided. We ate a fantastic breakfast the second morning just down the way at the Mean Queen! The Sitka Restaurant was actually behind the hotel on the next street over. The food was delicious and service excellent.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Leila

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Jon

No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Magee

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023

4/10 Malo

Steve

Le gustó: Limpieza
No le gustó: Servicio y personal
I have never been to a hotel with just irritable desk staff. They were just plain rude!!!! All eight of us traveling experienced the same unfriendly and an inhospitable responses from the staff. Would I go there again - absolutely not!!!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Great, quiet hotel. The staff is very helpful and friendly.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Darryl

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Did not honor reservation.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Diana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Ingrid

Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Audrey

No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Forrest

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Place was clean but very poor management or lack of. Shuttle service always very late, 50mins, even daily scheduled airport returning shuttle was late. Front desk on long personal call before acknowledging us. Paid for deluxe room with full kitchen but received standard room no kitchen because rooms didn't get cleaned per front desk. No management on site. Called,left message & texted manager but no response ever. No basic creamer only vanilla. Staff doesn't care because management doesn't care
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Aaron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very pleased with the hotel
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Charles, MOORPARK

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Was a bit noisy outside at night - due to the proximity to a local bar and parking lot..

10/10 Excelente

Rebekah

Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Jeannie, Saint Augustine

Viaje en pareja
No le gustó: Servicios
The bath tub and toilet were filthy! The front desk staff was unfriendly and didn’t wNt to be bothered. Was on their phone. Do not recommend.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Enjoyed our stay. Wish all the staff were as nice and helpful as a couple people were there. 2 of them were extremely crabby….you could tell it was the end of the season
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Howard, Denver

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Property good. Helpful airport drop-off shuttle unexpected and welcome. Property a little dated, but large room and clean. Desk staff a little surly - but everybody has bad days. Good location and all and all a good choice.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Pamela, Richmond Hts

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Centrally located away from the cruise ship crowds. 2 washers and dryers in laundry room. Restaurant in back of property.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Charles

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Duncan, PORTLAND

No le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Kay Marie

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Probably the rudest staff I've ever dealt with, and I stay in hotels 100 days a year.

6/10 Aceptable

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our bathroom was dirty. The toilet and shower had not been cleaned. No toilet paper in the room. There were dirty utensils in the kitchen sink. Our room must have been over the restaurant kitchen as we could hear constant banging noises until after 10 pm. The front desk staff was not friendly. When we checked in the clerk was on the phone on a personal call and barely acknowledged us and didn’t even look up while passing us our key.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Katherine

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

david

Le gustó: Limpieza
Noisy
If you stay here, stay on the third floor! You can hear every movement from the floor above you. There is no sound insulation between floors.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Susan

Le gustó: Limpieza y servicio y personal
Convenient
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Darius

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
poor quality for the cost
price is extremely high for the quality eperienced. The room smelled, the facet was running, staff wasn’t doing their job, breakfast was useless.
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

Randall

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Attention to detail lacked. Staff seemed inconvenienced when made inquiries
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Randy

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
did not like anything, very old and noisy
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Ingrid

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michelle

Le gustó: Servicio y personal y condiciones de la propiedad
Great location and friendly staff!
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Alan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Eva

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

4/10 Malo

Richard

No le gustó: Servicio y personal
The front desk staff were very rude
Se hospedó 1 noche en agosto de 2023