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Opiniones de Expo Hotel Sofia

4 out of 5
Expo Hotel Sofia
bul. Tsarigradsko shose 149, Sofia

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 130 de 287 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 104 de 287 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 287 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 287 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 287 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose, España

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien Solo los dos ascensores que son muy pequeños
Se hospedó 3 noches en diciembre de 2019
Respuesta de FOM, el 14 dic. 2019
Dear Valuable Guest, Thank you for contacting the Best Western Plus Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay. It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Plus Expo Hotel for your future travel needs. Sincerely, Hotel Expo Team

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal y servicios
Se hospedó 2 noches en junio de 2019
Respuesta de Hotel Expo, el 2 jul. 2019
Dear Valuable Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

8/10 Bueno

Nuria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cerca del aerop. H normal
Se hospedó 1 noche en febrero de 2019
Respuesta de Anna Krasteva, el 25 feb. 2019
Dear Valuable Guest First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

10/10 Excelente

Mübeyen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maurice, Hoogkarspel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel, very friendly people. Rooms are clean and very good breakfast.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Ivan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Aybatur

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Tsvetomira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient but not relaxing. Well priced.
The reception staff on check in was top lady. Very professional, friendly and helpful. The room was designed nicely, however, the walls are so thin that I could hear my neighbours as if we were sharing a room. When you book a 4 star hotel you do not expect to find yourself in a dormitory.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Trifon

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nellie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Vladislav

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Emanuel

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Stefan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hotel
New hotel with great amenities Only the area is a bit remotely but close to public transportation Staff friendly Love the stay
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Keith

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
#dreamteam
The thing that makes this hotel so special is it's reception staff. The quality, commitment and friendliness of the reception team is what has drawn me back to this hotel over many years. They are always professional, understanding and possess excellent English language skills.
Se hospedó 1 noche en octubre de 2023
Respuesta de Stanislava Doychinova, el 29 oct. 2023
Dear Keith,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely,Hotel Expo Sofia Team

10/10 Excelente

Tuula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hyvä valinta
Parkkipaikat puomilla erotettu alue hotellin pihalla, siisti piha-alue. Ystävällinen palvelu. Loistava paikka yöpyä koiran kanssa
Se hospedó 1 noche en octubre de 2023
Respuesta de Stanislava Doychinova, el 19 oct. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

2/10 Terrible

Ofek

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay in this hotel!
Be careful! Do not stay in this hotel! The hotel room was dirty and there is a wired smell all over the floor , the breakfast was very poor, and the service was so bad you could even imagine!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Expo Team, el 29 oct. 2023
Dear Guest,Thank you for taking the time to complete our Guest Experience Survey.Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.We were very concerned to hear your comment about cleanliness. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in our hotel. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests.We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement.We look forward to the pleasure of welcoming you back to the Hotel Expo Sofia.Yours sincerely,Hotel Expo Sofia Team

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Stanislava Doychinova, el 13 oct. 2023
Dear Mr.Guest,Thank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 Excelente

Antonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location - next to metro. Modern and spacious rooms. Excellent choice for comfortable travel since city center is easily accessible by metro. Also 10 mins to airport using metro.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Stanislava Doychinova, el 13 oct. 2023
Dear Valuable GuestThank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 Excelente

Mihail

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Stanislava Doychinova, el 25 sept. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Joanna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our room! Very spacious and good for families with young kids.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Stanislava Doychinova, el 25 sept. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Denitsa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is good , nice and clean . Only 2 things make me upset : first they have 1 musical and 2 news chanels ... TV is very important I don't understand why they have just a few programs . : Second I don't know did they accept pets but next to my room was a dog , barking all night , so I can't sleep . Just fix the TV programs and don't let pets and the hotel WILL be Exellent ! Kind regards!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Stanislava Doychinova, el 18 sept. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Bong Jun

Se hospedó 2 noches en septiembre de 2023
Respuesta de Stanislava Doychinova, el 18 sept. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 Excelente

meshal

Se hospedó 4 noches en septiembre de 2023
Respuesta de Stanislava Doychinova, el 13 oct. 2023
Dear Valuable Guest Thank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 Excelente

Vincent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good hotel. Clean, big, quiet, the room had a lot of space. Very good breakfast too.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Expo Sofia Team, el 21 ago. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 Excelente

Nezan

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Expo Sofia Team, el 21 ago. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 Excelente

Julian

Le gustó: Limpieza, servicio y personal, servicios
Close to subway/metro station and also close to the aéroport. Clean and spacious room. Friendly staff. Very nice garden.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Expo Sofia Team, el 9 ago. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 Excelente

Namik

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and value for money.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Expo Sofia Team, el 4 ago. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

8/10 Bueno

Arthur

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Expo Sofia Team, el 4 ago. 2023
Dear Valuable Guest,Thank you for contacting the Hotel Expo Sofia regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Expo Sofia for your future travel needs.Sincerely,

10/10 Excelente

Eveline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We verbleven in een suite. Deze was heel ruim en smaakvol ingericht. Parkeren ging ook vlot. De parking is naast het hotel en voorzien met een slagboom.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Expo Sofia Team, el 20 jul. 2023
Dear Eveline,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 Excelente

TSVETA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Expo Sofia Team, el 20 jul. 2023
Dear Tsveta,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient, near airport.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Expo Sofia Team, el 9 jul. 2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

8/10 Bueno

Shahar

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de Stanislava Doychinova, el 19 jun. 2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 Excelente

Dmitrii

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Stanislava Doychinova, el 16 jun. 2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Levent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Für ein kurz Trip ok
Für ein kurz Trip ok aber nicht für längere Aufenthalt. + sauberes Hotel mit sehr nettes Personal. Parkplatz vor der Tür. - die Fenster sind fest und können nicht aufgemacht werden, dadurch Sauerstoffmangel. Abend um 22:30 gabs nichts mehr zum Essen und auch Hotelbar war geschlossen trotz Vollbelegung. Für uns auf der Durchreise für einer Übernachtung sehr gute und akzeptable Preis Leistung Verhältnis.
Se hospedó 1 noche en junio de 2023
Respuesta de Stanislava Doychinova, el 13 jun. 2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Nicolas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Bien chambre confortable par contre hôtel bruyant on entend les voisins et chambres en face. Le petit déjeuner est bien. Par contre la salle de sport mériterait un nouvel équipement.
Se hospedó 2 noches en mayo de 2023
Respuesta de Stanislava Doychinova, el 7 jun. 2023
Dear Guest, Thank you for contacting the Hotel Expo Sofia regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Expo Sofia for your future travel needs.Sincerely,Hotel Expo Sofia Team

6/10 Aceptable

Iva

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The rooms are outdated and noisy. We could hear guests in adjacent rooms walking in and out all night long. There is no climate control in the room ( either was not working or was disconnected) thus the room was quite cold. The bathroom was also outdated and somewhat dirty- there was hair on the floor and the sink. The service at the restaurant on site was good however the food was mediocre. The property is advertising free parking but it is very difficult , if at all , to find a parking spot since the parking is super small and not for hotel guests only.
Se hospedó 1 noche en mayo de 2023
Respuesta de Stanislava, el 23 may. 2023
Dear Guets,Thank you for taking the time to complete our Guest Experience Survey.Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.We were very concerned to hear your comment about cleanliness. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in our hotel. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests.We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement.We look forward to the pleasure of welcoming you back to the Hotel Expo Sofia.Yours sincerely,Hotel Expo Sofia Team

10/10 Excelente

Petar

Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Expo Sofia Team, el 4 may. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Tomihiro

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
空港からタクシーで10分程度とアクセスが良く、部屋は一人で泊まるには十分な広さで、設備の状態もよく快適でした。 ホテル前の大通り向かいに大型スーパーがあったのですが、会員制で旅行者は利用できないみたいでした。コンビニ的なお店は周囲に見つけっれなかったので、そこはちょっと注意が必要かもしれません
Se hospedó 2 noches en abril de 2023
Respuesta de Stanislava Doychinova, el 26 abr. 2023
Dear Valuable Guest, First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Sofia Team

10/10 Excelente

JORDAN L

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Expo Sofia Team, el 28 abr. 2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 Excelente

Petar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Stanislava Doychinova, el 11 abr. 2023
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 Bueno

Desislava

Viaje familiar
The hotel was nice. The regular breakfast starting at 7 am is amazing.The early breakfast is very limited. The hotel advertised free airport shuttle, but in reality they offer a shuttle/taxi from the airport only. If you are leaving and need to go from the hotel to the airport they don't offer transportation. The free airport shuttle is offered in one direction only. Overall a good experience.
Respuesta de Stanislava Doychinova - Front Office Manager, el 9 ene. 2023
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 Excelente

Marjan

Se hospedó 1 noche en diciembre de 2022
Respuesta de Stanislava Doychinova, el 21 dic. 2022
Dear Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome value
Highly recommended. Great breakfast and easy access to airport by metro.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Stanislava Doychinova, el 21 dic. 2022
Dear Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

8/10 Bueno

simon

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good Hotel, but Airport Transfer not so good
I stayed here on business for 3 nights, on arrival an Airport Shuttle had been organised for me, but it took me to a sister hotel where a free taxi was then ordered. The next day and subsequent days, I was working out of the airport and found that the only way to get to and from was to book a taxi each time, with a total cost of 63.12 Lev ( €32.43), while this is not a massive amount, I do feel rather disappointed that I had to pay every time, including the day of my check out to get to the airport when a Free Shuttle is advertised. I did ask reception about this on every occasion, but they were reluctant to help. The hotel and room were very nice, the breakfast was also good, it is a shame that the Free Airport Shuttle was not free or did not exist. Sadly the next time will be staying in Sofia for work in the coming months, I will have to find a different hotel.
Se hospedó 3 noches en diciembre de 2022
Respuesta de Stanislava Doychinova - Front Office Manager, el 8 dic. 2022
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.The free transfer is only from the Airport to the hotel and on the day of the arrival .We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

4/10 Malo

Ivan

Viaje familiar
Le gustó: Limpieza
Air conditioning was working only in heating mode. We were not warned about this during check in. There is no window to get freah air in the room and because was pretty warm we turn the airconditioning in cooling mode setting the thermostat to 20 degC before going to bed. We woke up at midnight sweating - thermostat was showing 27 degC. Turned off the airconditioning and temperature in rhe room dropped to 24 degC at 4:00 a mm I will not recommend using this hotel unless he feels comfortable at 24 degC with no fresh air in the room.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Stanislava Doychinova, el 17 nov. 2022
Dear Guest,Thank you for contacting the Best Western Plus Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Plus Expo Hotel for your future travel needs.Sincerely,Hotel Expo Team

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Stanislava Doychinova, el 17 nov. 2022
Dear Guest,First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 Excelente

Adam

8/10 Bueno

mariana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location!
Se hospedó 1 noche en octubre de 2022
Respuesta de Stanislava Doychinova, el 25 oct. 2022
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 Excelente

Christos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Usman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel
Nice place to stay BF was good close to train station and few eating places near by they have resturant in side Hotel too.
Se hospedó 1 noche en octubre de 2022
Respuesta de Stanislava Doychinova, el 21 oct. 2022
Dear Valuable Guest,First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team