8/10 Bueno
Allison M.
10 may. 2025
Le gustó: Limpieza
Beautiful house, great location, some issues
The house was big and beautiful. It has comfortable furniture and great decor. Our issues were more with the management of the house. We bought coffee grounds because the listing said coffee pot but the coffee maker does not work properly. It floods the top and you have to hold the pot up to get coffee to come out. When we told management they said they would get us a new one and never did. The house does have a keurig and french press but those were not in the listing so we are unprepared with the coffee needed to use those. In addition the pool is solar heated so if it’s not sunny right before your stay It is still pretty cold. When it got sunny it did warm up. The hot tub is also solar heated. You have to hit a button to warm it up. The button lasts for about a hour and a half. The first day the hot tub was freezing and we had to wait about 5 hours and hit the button three times before it was warmed up for use. The rest of the stay it was fine as long as we hit the button a couple hours ahead. Finally we had rodents in the house eating our food. We understand that happens but again our issue was more with management’s response. When we reached out they just said that happens and we can send you traps. Which they did not send. Upon further requests the next day we did get compensated which is great. I think anyone will have a great stay here and would recommend it to others who are going to Sonoma but I think the owners may want to consider a different property manager.
Allison M.
Se hospedó 4 noches en abril de 2025