3 outdoor pools, free cabanas, sun loungers
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Opiniones de The Ocean Club, a Luxury Collection Resort, Costa Norte

5 out of 5
The Ocean Club, a Luxury Collection Resort, Costa Norte
Calle Bruno Philip No. 5, El Batey, Sosúa, Puerto Plata

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 40 de 46 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 46 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 46 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 46 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 46 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

10/10

Servicios

9.8/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Erold

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Cecheiny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love it .
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Julio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jjj
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Clarence

Le gustó: Limpieza y servicios
Great Customer service and handle your request with total professionalism. I definitely will return.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Joy

No le gustó: Limpieza
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Jillian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful location. Excellent staff. Highly recommend.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is a gem. Most beautiful place that I have ever stayed.
Se hospedó 4 noches en marzo de 2024
Respuesta de The Ocean Club Team, el 28 mar. 2024
Good morning Angela,Thank you for staying with us, and for sharing your experience.We sincerely hope to welcome you back in the near future.The Ocean Club Team

10/10 Excelente

Asim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness, excellent service
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Julani Damion

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s simply beautiful, great service. I would definitely go back. Great restaurants. Also for those who want to know, you can have day guest to visit the pools and restaurants but not your room. Five star hotel
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is super attentive and eager to make your stay memorable. You must get a treatment at their spa…felt like royalty when I got one of the best massages of my life. The snorkeling near the property is anti-climatic, however if you book a excursion to paradise island, the snorkeling is better there.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Owen D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A hidden gem, staff is amazing and property is beautiful.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Dorie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Daniel J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Elizabeth

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing Hotel!
The complete hotel staff was excellent! Very professional, hotel was clean, beds comfortable, areas beautiful, beach amazing, pool areas IG picture worthy!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Milagros

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Samuel, Brooklyn

Le gustó: Limpieza, servicios, condiciones de la propiedad
I loved my stay @ The Ocean Club in Sosua. The Hotel is beautiful w gorgeous pools n a white Sandy Beach w plenty of Daybeds n Umbrellas n the Staff is friendly courteous n provides excellent service. I look fwrd to my next stay there 👍
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Rosalind

Se hospedó 1 noche en julio de 2023

10/10 Excelente

muna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’ve been to a lot of great hotels and this is by far the most amazing experience I’ve had. The hotel is unbelievably beautiful especially in the evening. But the best part is how wonderful everyone is. They think of everything and make it happen. The food and drinks are all made with fresh ingredients and it’s all gourmet and delicious. I don’t have enough room to this review justice. I was not compensated and they didn’t ask me to do this review. Come here at any opportunity
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Irmgard

Se hospedó 1 noche en junio de 2023

10/10 Excelente

TIMOTHY, UPPER MARLBORO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, quit and relaxed location that is off the beaten path. Staff that value a great customer service experience!
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Shawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was perfect…i will be coming back!
Se hospedó 3 noches en febrero de 2023
Respuesta de The Ocean Club Team, el 7 mar. 2023
Dear Mr. Shawn,Thank you very much for your recent visit, we are very pleased to read that you enjoyed your time at The Ocean Club, a Luxury Collection Resort, Costa Norte.We hope to receive you again soon.Warmly,

10/10 Excelente

ALBERT

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en septiembre de 2022
Respuesta de The Ocean Club, Luxury Collection Resort, el 18 sept. 2022
Dear Albert,On behalf of the entire Team, I want to thank you for sharing about your amazing stay at The Ocean Club.It is always encouraging to hear positive comments. Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Sylvia

Se hospedó 3 noches en julio de 2022

10/10 Excelente

Vyacheslav, Mercer Is.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything was great
Se hospedó 4 noches en mayo de 2022
Respuesta de Mikalai , el 16 jun. 2022
Dear Mr. Vyacheslav German, Thank you so much for your heartwarming review. The team are extremely delighted to hear that you really enjoyed your stay with us. We are so grateful that you picked The Ocean Club, a Luxury Collection Resort, Costa Norte to enjoy your getaway. We hope we can welcome you again, until then take care!

10/10 Excelente

Ernst

Le gustó: Limpieza, servicios, condiciones de la propiedad
The location and the actual beach property is amazing .
Se hospedó 4 noches en abril de 2022
Respuesta de Mikalai , el 22 may. 2022
Dear Ernst, On behalf of the entire hotel team, I want to thank you for sharing about your experience at The Ocean Club, Costa Norte. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Mikalai Gulamoidin Assistant Reservations Manager

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de The Ocean Club Team, a Luxury Collection Resort , el 22 feb. 2022
Dear Mr. Germosen, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback. We appreciate you taking the time to share your comments. We hope to welcome you again soon!

10/10 Excelente

Peter, Sosua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schönes, sehr gut gelegenes Hotel. Im Moment leider nicht alles in Betrieb, da gewisse Einrichtungen durch Wellen zerstört sind und zuerst wieder in Stand gestellt werden müssen.
Se hospedó 10 noches en abril de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
karibiktraumferien
obwohl der hotelbetrieb eigentlich geschlossen war wurdenwir sehr verwöhnt.da wir erst 7 stunden vor abflug informiert wurden das wir lieber nicht kommen sollten, da es kein restaurant und keinen grossen pool mehr gibt und da der hotelbetrieb eingestellt ist ,kamen wir gar nicht auf die idee zu stornieren .wir wurden trotzdem sehr herzlich empfangen.wir werden auf jeden fall wiederkommen , wenn alles fertig renoviert ist

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gansevoort Sosua
The complex is very nice. And the views are incredible. The staff go out of their way to service You. Can't wait to go back.
Se hospedó 3 noches en febrero de 2018

10/10 Excelente

Carla, New York, NY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Stay!
Fantastic hotel, food and SERVICE! We went for a girl's trip and it was amazing. They had recently lost their beach, thus that is a bit of an issue if you want to easily access the beach. They drive you to one that is 10 minutes away, but we did not go, as the hotel was very nice. The staff is top notch and willing to go the extra mile. I would definitely recommend for a weekend trip.
Se hospedó 3 noches en enero de 2018
Respuesta de Delio Trinidad, el 31 ene. 2018
Good afternoon, Thank you for choosing Gansevoort Dominican Republic. It was a pleasure to have you stay with us and we are very glad that you enjoyed your stay with us. Have a wonderful day.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No beach
Very disappointed because they should advise that there is no beach anymore in this hotel
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Christian, Santo Domingo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel does not have beach anymore
I was very disappointment since never was told that this hotel does not have the beach anymore , after the hurricane the beach is totally gone , this was very important since it was the main reason to visit this hotel after a 5 hour drive from the capital , On the other hand we had some issues with hot water in the morning , food was average but information from the waitress was not correct we order a Hamburger and ask the waitress if it was big he said no but meat was very big almost 10 oz size not very good cook , did not like it , also another thing was the wanted to charge me $35 dollar just for open a wine in the restaurant and $100 to seat in a pool bed .
Se hospedó 1 noche en enero de 2018
Respuesta de Aura Marcano, el 31 ene. 2018
Dear Christian, Thank for your writing a review about your recent stay with us. We take service and our guests experience very seriously. We apologize that your stay did not exceed your expectations. Unfortunately we lost our beautiful, Playa Imbert and hereby are offering complementary transfer to our nearby private beach. We have noticed that the sand has been returning and the water is receding. Our reservation team would be delighted to advise you when our beach is back. We hope that you give us another chance to welcome you back to experience all the great elements we have to offer.

10/10 Excelente

Oscar, Miami, FL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel right at the shore
Beautiful hotel that’s very modern and trendy. Their restaurant has top notch food and very fresh breakfast. Great experience at the spa that made me feel like new. Very professional staff who are attentive to your needs
Se hospedó 2 noches en diciembre de 2017
Respuesta de Delio Trinidad, el 5 dic. 2017
Good afternoon, Thank you for choosing Gansevoort Dominican Republic. We are glad that you enjoyed your stay with us. We hope you decide to stay with us once again.

10/10 Excelente

DAVID, NEW YORK, NY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel and staff!
My wife and I stayed there for 6 days and had a wonderful time. Hotel is beautiful, gorgeous infinity pool looking out to the ocean that is steps away. Restaurant is right next to pool overlooking private beach. Quite a large bay and can swim out to reef and snorkel and see lots of colorful fish. Staff are exceptionally professional, courteous and nice. Place is very clean. Also has a gym with beautiful views of the Atlantic ocean. From the hotel you can drive to other beaches, or the jungle, or visit Santiago or the north coast towns and beaches (kite surfing at Cabarete is a treat to see). Temperature was a very constant 25°C min 31-32*C every day (77-92) with rain some nights. Overall, a gorgeous gem of a location and experience!
Se hospedó 6 noches en agosto de 2017

10/10 Excelente

Clary, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel
I was treated as a special guest from the minute I came in til the very moment I left. The staff was pleasant, helpful and very professional. Rooms are clean and beautiful. The food is delicious and although this is not an all inclusive hotel, a delicious breakfast is included. They had some beer, water and soft drinks in the fridge that were also included. The beach is great. The pools are clean. I loved it!
Se hospedó 2 noches en agosto de 2017
Respuesta de Delio Trinidad, el 26 ago. 2017
Good afternoon, Thank you for choosing Gansevoort Dominican Republic. We are glad you enjoyed your stay with us. Hopefully you decide to come back for a visit as we would be more than glad to assist you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel in every aspect! The property, rooms and staff were all top notch.
Se hospedó 3 noches en agosto de 2017
Respuesta de Delio Trinidad, el 19 ago. 2017
Good afternoon, Thank you for choosing Gansevoort Dominican Republic. We are glad you enjoyed your stay with us and hope you come back soon.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful location and excellent service
The beach is amazing, the view and sunset you will not want to miss. The rooms and the service provided are exceptional. Will for sure repeat our visit with a longer stay.
Speechless
Food is great and beautiful presentation
Se hospedó 2 noches en julio de 2017
Respuesta de Delio Trinidad, el 4 sept. 2017
Thank you for choosing Gansevoort Dominican Republic. We are glad you enjoyed your stay with us, we hope you come back and join us at a later time as we would be glad to have you once again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Boutique Hotel!
Excellent Hotel, the best in Puerto Plata, nice rooms, very good food.
Se hospedó 1 noche en julio de 2017
Respuesta de Delio Trinidad, el 22 jul. 2017
Good afternoon, Thank you for choosing Gansevoort Dominican Republic. We are glad you enjoyed your stay with us. We hope to have you back soon. Delio Trinidad Reservations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel on the beach
I wish I would've stayed longer. This hotel is beautifully located on Sosua beach. The beach is great for swimming with clear water. The service at the hotel is great. I enjoyed the free breakfast as you can order anything you want from the extensive menu. There were only a few complaints such as the room wifi not working and the lights being out in the entrance of the room making it difficult to unlock the door. When these things were brought to the hotel's staff, everything was done to fix it. I look forward to staying here again.
Se hospedó 2 noches en junio de 2017
Respuesta de Delio Trinidad, el 4 jul. 2017
Good evening, Thank you for staying with the Gansevoort Dominican Republic. We are glad that you had an overall pleasant experience with us. I will make sure to follow up with our operational team to look into the issues you experienced and avoid them from happening again. On behalf of the Gansevoort Dominican Republic, we look forward to welcoming you once again. Delio Trinidad

10/10 Excelente

Chen, US

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AWESOME!!! Hotel and the staff deserve 5 stars!!!
The hotel met all the expectations and went beyond. Highly recommend for any families visiting here.
From the pool view of the hotel
Inside our suite

10/10 Excelente

Scott, NYC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Truely 5 Star Hotel!
TRULY 5 STARS!!! I have stayed in many hotels on the North Shore of The DR. There is no question The Gansevoort stands by itself as the best in every conceivable way. We are all treated by family as we checked in and said a sad goodbye when we checked out. I cannot say enough good things about this hotel and its management. You must see for yourself!!!!

10/10 Excelente

Annie, Milwaukee, WI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Extraordinary Hotel Experience
Traveling in the Caribbean a lot and knowing about the Gansevoort brand, my expectations were very high going into my stay with the property. I could have never have expected for the hotel to so far exceed these expectations. From the moment of arrival to the time of departure, it felt more like a well-orchestrated VIP experience than a hotel stay. The attention to detail was evident in every element - from the design and decor, to the cuisine and service. The hotel itself is an aesthetic dream. From the jaw-dropping views from the pool to the elegant tranquility of the rooms, everything feels luxury and high-end. Each room has a full kitchen and living area - something I really enjoyed for times when I wanted to unwind in private. The beds / bedding are some of the most comfortable I have experienced and the bathrooms were felt like a private spa experience - fully stocked with L'Occitane products. The wi-fi is incredible - making it easy to stream music and movies in the room. The food. Hands down some of the best that I have had in the Caribbean. They offer two on-site restaurants, as well as a full room service menu. The variety, quality and overall presentation impressed me every single time. Menus truly offer something for every taste - sushi, Asian, Mexican, Italian, seafood, health conscious vegetarian, steakhouse, Dominican - you name it. I tried a wide range of options and everything was well done. Also, the breakfast protein smoothie was healthy and delicious.

8/10 Bueno

Angela, Maryland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing property, not so amazing neighborhood
The property was beautiful, the customer service was courteous, no rush to check out at noon, and the food was of good quality and proportions. The only cons were that the WiFi gave multiple passwords, for different areas within my room, of which NONE of them worked. Also the neighborhood was a bit seedy. If you're a single guy, looking to party, then right outside of the properties manned gate, is all the action...otherwise, stay on the property, and enjoy what you paid for.

2/10 Terrible

Lead, Los Angeles, CA

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Beware. Housekeeping stole our Jewelry!
Be very very careful and lock all your valuables in the safe. Housekeeping went through our bags and stole my wife's wedding and engagement rings. We were there for our anniversary for cry out loud!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel and even better service
I stayed 3 nights (thurs till sunday) and left with a great impression of the hotel and its beauty and even better impression of the service. Rooms/grounds- to my surprise upon checking in we were shown to a 3 bedroom unit overlooking the water despite booking just a basic room and paying what i thought was very regular/standard prices for a hotel like the Gansevoort. My girlfriend and I were both amazed as the unit was incredibly spacious and the views of the beach were breathtaking. The room had walk-in closests/over-heard shower/outdoor deck to enjoy the water view. I can't say enough about how pleasantly surprised we were with the rooms! Service Omar and Miguel were both exceptional in their attention to detail and interest that they took in us enjoying our trip. Omar arranged a car rental and trip to the waterfalls. He gave us his cell phone number incase we got lost and said he is around whenever to help. Also, we forgot to bring sunscreen so Omar left the facility to seek a brand of our choice. Miguel was very helpful in recommending nightlife and checked in with us frequently at the pool to make sure we had drinks/food whenever needed. It was just the right balance from both of them of attention to detail but allowing us space/privacy when we were relaxing. Also, Emanuel at Baia louge was excellent in looking after us as well. Baia lounge- By far the best and healthiest food we tasted of the trip was at the hotel. Starting with breakfast (which was complimentary