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Opiniones de 3 Peaks Resort & Beach Club

3 out of 5
3 Peaks Resort & Beach Club
931 Park Ave, South Lake Tahoe, CA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 706 de 1499 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 397 de 1499 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 206 de 1499 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 108 de 1499 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 82 de 1499 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Rogelio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy confortable y limpio
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 26 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Juan Rogelio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean !
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 24 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bueno

Norma Angelica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta a 5 min caminando de uno de la avenida principal que tr lleva a varios casinos. Y el paisaje es hermoso!
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 29 mar. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Luis

Muy bien me gustó todo
Se hospedó 1 noche en febrero de 2024
Respuesta de Evelyn-Guest Services Manager, el 12 feb. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

norge

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Evelyn , el 9 ene. 2024
Thank you for the great rating and positive feedback! We appreciate it and hope you return to South Lake Tahoe again and 3 Peaks again soon!

8/10 Bueno

Adolfo

Se hospedó 2 noches en noviembre de 2023
Respuesta de Front desk, el 10 dic. 2023
Thank you for the great rating and positive feedback! We appreciate it and hope you return to South Lake Tahoe again and 3 Peaks again soon!

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 15 nov. 2023
Thank you for the great rating and positive feedback! We appreciate it and hope you return to South Lake Tahoe again and 3 Peaks again soon!

8/10 Bueno

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Centrico
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 25 sept. 2023
Thank you for staying with us “Maria” and we look forward to seeing you soon

10/10 Excelente

samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beauty place, very nice and comfortably
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 20 sept. 2023
Thank you for the great rating and positive feedback! We appreciate it and hope you return to South Lake Tahoe again and 3 Peaks again soon!

6/10 Aceptable

Dulce

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
La habitación en general estuvo de maravilla, muy limpio y cómodo. Un mal detalle fue que quisimos encender la fogata del área de piscina pero no tenía gas lo fuimos a solicitar a recepción pero no lo pusieron. El servicio de recepción del turno de la mañana es muy deficiente y poco amable.
Se hospedó 3 noches en julio de 2023
Respuesta de Front Desk, el 3 ago. 2023
We appreciate you letting us know about your stay. We are thankful that you chose our property and are addressing the mentioned. Please call our front desk before your next visit if there is anything we can do to make your next stay a perfect one!

10/10 Excelente

JORGE EDMUNDO, CDMX

Se hospedó 7 noches en marzo de 2023
Respuesta de Front desk, el 24 abr. 2023
Thank you for the great rating and positive feedback! We appreciate the time you took to leave us a review and we hope to see you again in the near future.

6/10 Aceptable

Hassiel

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

Martha

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
El lugar está bien, la gente de recepción un poco apática. Pedimos un late check out y nos dieron 30 minutos extras.
Se hospedó 2 noches en mayo de 2022
Respuesta de Front Desk , el 11 may. 2022
We really appreciate this positive feedback and are grateful that you chose our property for your stay.

10/10 Excelente

Leticia G

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción para ir a Lake Tahoe!!!!
Todo excelente ! Precio, ubicación, limpio, todo bien !
Se hospedó 2 noches en noviembre de 2021
Respuesta de Front Desk , el 21 nov. 2021
Gracias por su realimentacion! Esperamos verlo de nuevo pronto!

10/10 Excelente

Azucena Noemi Aguirre

Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lindo hotel
Lindo hotel cerca del lago Tahoe, y cerca del centro
Se hospedó 1 noche en octubre de 2021
Respuesta de Michelle P., el 31 oct. 2021
We really appreciate this positive feedback and are grateful that you chose our property for your stay.

2/10 Terrible

juliana

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was major construction going on right under my room #510 MAJOR. Saw blades at 8:00am!! They gave no warning about this just let us book a vacation with saw blades as your 8am wake up call! The soap in the shower was already opened and used. The hand towels at the sink were down and used. The bathtub leaked and ran ALL NIGHT LONG. There was a dirty condom wrapper in the trash can that my 10 year old daughter ask “mommy what’s that”. Che k out is at 11:00am. At 10:50 am a man pounded on our room door as if there was a fire scared me and my child then said “oops sorry” when I answered the door. The front seat lady was a nightmare her name is Uly or Ulie and at first refused to out me through to the manager. After a second phone call to Uly she finally put me through to the manager who said will be giving me a full refund and a room voture for a free visit in the future. The manager said I would be getting an email from her with the free room and that Expedia would be reaching out with my refund. Neither one has happened yet!! I have pictures and videos I can hopefully upload of the dirty room and. Token bath tub. I will update this review as soon as Expedia gets my refund.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Ricardo

Viaje en pareja
Na
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 23 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Aceptable

Matias

Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 23 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Aceptable

Theresa

Le gustó: Servicio y personal y servicios
Beautiful location, staff was great. My issue was the sliding door to the deck. The screen was off and leaning on the deck. It was nearly impossible open the slider and totally impossible to lock it after opening it.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 21 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Chunfang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk, el 21 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Dylan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk, el 21 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Timothy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great price
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 16 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Molida

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place is quaint and clean. Restaurants/eateries are in walking distance. I do recommend this place if you have kids as well. I would definitely stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 14 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Patricia, Chicoca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the space and the room was very nice and clean. We will definitely comes back!
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk, el 14 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Ariel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’d highly recommend 3Peaks to anyone visiting Lake Tahoe! The team took great care of us. Best price, great location and amazing atmosphere.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk, el 13 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Angelo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the cleanliness of the room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 13 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bueno

Nicole

Viaje con mascota
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This is a great value except that the wifi does not work in the rooms. I was intending to work a but there and had to work in the lobby or by the pool, where the wifi worked but is not ideal. I go to Tahoe a few times a year and because of this, unfortunately, I won't return to this place. With the exception of one person, the staff was lovely and it is very dog friendly can clean.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk, el 9 may. 2024
Thank you for choosing 3 Peaks for your stay in South Lake Tahoe. We appreciate you letting us know about your experience and are actively addressing the mentioned. Please give us a call to let us know if there is anything else we can do before your next stay to make it a 5 star experience.

6/10 Aceptable

Jacqueline

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Our room was clean and property location was awesome. Couple of things that were disappointing were that we got charged wrong by staff, almost $200 that we caught and had refunded as well as staff just not being professional. As check in was happening, manager or lead associate was off to the side laying down/sitting on pool table vaping while two new associates were doing check in. Associate that was helping us had to “get permission” to give us extra towels. Just kinda weird. Other than that, everything was good.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk, el 7 may. 2024
Thank you for this feedback. We will be addressing this with management as we have not received any similar reports from guests we will be investigating this incident. We hope in the near future our hotel will meet your satisfaction. Again, we do apologize and thank you for your review. We’d love to see if there is anything we can do to make things right for your next stay, please contact our hotel general manager. Have safe travels.

8/10 Bueno

Celina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our room was nice and clean. Only complain is people outstairs were just stomping around til about 1230am. And again at 6am. I would stay here again just ask for upstairs room
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk, el 7 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon! Please give us a call before your next stay and request an upstairs room and we will do our best to accommodate!

10/10 Excelente

Gary, oakley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice upgrade !
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 7 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

4/10 Malo

Sandra

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 8 may. 2024
Thank you for your review and feedback with your stay here at the hotel. Apologies for any inconvenience of your experience, as we were not made aware of any issues during your stay we were unable to address it directly. Please give us a call to further discuss the issues so we are able to address properly as well as make things right with you and give you a 5 star experience on your next visit!

8/10 Bueno

Anna

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 6 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bueno

Paola

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 6 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Aceptable

Paul

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
A bit weird. Place is nicely renovated but front desk staff are a bit rude and inflexible. There was a big fight overnight with some guests So it was hard to sleep. When I asked for an extension so I could catch up on sleep the next morning They said the maximum they would allow would be 30 extra minutes and then it would be $50 after that. Even though the hotel was not busy.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 3 may. 2024
Thank you for your feedback. We aim to offer excellent customer service and we are very sorry if that's not what you feel you experienced during your stay. Although the hotel may not have appeared busy this was not the case, which is why we were unable to provide a complimentary later checkout time. We hope to meet your satisfaction on your next stay and would like to make it up to you! Please give our front desk team a call before your next visit so we can make things right! Again we apologize and thank you for your review. Have a great day!

8/10 Bueno

Sarah, Carson City

Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 3 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bueno

Patrick, Nuernberg

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Große, saubere Suite. Bequeme Betten. Funktionsfähige kleine Küche mit Mixer, Toaster, Mikrowelle und Ofen.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 3 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Aceptable

Serge

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The chicken is so very slow. Circa 1985 with paperwork with two people in front of me it took nearly a half an hour of waiting.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 1 may. 2024
We apologize for the check in delays, we do require each guest to fill out a registration form as well as a pet form if necessary. Unfortunately we cannot control how fast these are filled out by each guest. We appreciate you letting us know about your stay. We are thankful that you chose our property. Please call our front desk before your next visit if there is anything we can do to make your next stay a perfect one

8/10 Bueno

Pang

Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 21 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Margie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 3 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great price for location. We enjoyed the how close everything was. Hot tub on cold nights hit the spot.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 1 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 1 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bueno

Gloria

Le gustó: Limpieza
No le gustó: Servicios
comfortable and pet friendly
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 30 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Heaven

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 30 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Cecilia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Off price season rate was awesome for a two night stay. Quiet and clean. Loved having a kitchen, living room and separate bedroom.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 29 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Cameo

Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 21 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Alex

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location!
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 29 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

10/10 Excelente

Travis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice spot for dog owners. Large fresh smelling room, great shower, tub. Luxurious bed. Big TV with movie channels. Walking distance to shops/restaurants/casinos.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 29 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

6/10 Aceptable

Danilo Irwin

Viaje familiar
The air conditioning unit is not so good.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 29 abr. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!

8/10 Bueno

Piwara

Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 16 may. 2024
Thank you for choosing 3 Peaks! We are glad you enjoyed your stay and hope to have you again soon!