Escritorio, cortinas blackout y insonorización

Opiniones de Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst

2 out of 5

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 269 de 863 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 293 de 863 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 159 de 863 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 96 de 863 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 863 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

grethel

Viaje familiar
No le gustó: Servicios
El desayuno es muy malo
Se hospedó 5 noches en julio de 2022
Respuesta de Yvette , el 5 ago. 2022
Gracias por su patrocinio y aporte. Su conocimiento es de gran ayuda para nuestro objetivo de mejora continua.

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Se hospedó 6 noches en julio de 2019
Respuesta de anna, el 5 ago. 2019
Thank you!

6/10 Aceptable

Krista

Le gustó: Servicio y personal
Unfriendly area to pedestrians walking. No ride share options. Guests smoking weed in their non-smoking rooms. Old and run down! Regrets!
Se hospedó 7 noches en mayo de 2024

8/10 Bueno

Tamara, Wagram

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have no problems with the property it was clean and no problems with the parking at all. I enjoyed my stay staff was pleasant.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beds were new and the bathrooms were new. Great place for the $$.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Carolyn, Leesburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property. Microtel allows dogs & they were everywhere.......
Se hospedó 2 noches en abril de 2024

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very clean and spacious. The room was small and comfortable. The bed and pillows were clean and comfortable too. All in all it was a great experience
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

David

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Looks like new or redone up to date. Decor is excellent. Price was good. Staff when checking in at 7pm went out of her way to accommodate my needs. Next morning staff were not quite as accommodating or friendly. Very comfortable bed. Excellent stay, highly recommend.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Cliente verificado

The outside was nice but the inside was out dated.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ty
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Jeffrey

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Emily

Viaje familiar
No le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Amy

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Horrible. Dirty, outdated.
The hotel is filthy and outdated. The outlets in the room were so old a plug wouldn’t stay in them, useless. There’s no USB outlets for charging. There’s a continental breakfast, with two items that need to be heated in a microwave. No instructions for how long, and the staff don’t know and didn’t care.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Martin

Absolutely no housekeeping for a 5 night stay! No changing of towels nor bedding. Sink stopped up for days & walls so thin, I heard every word of the hour long argument next room
Se hospedó 5 noches en noviembre de 2023

6/10 Aceptable

Jane

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Lisa

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
The Noise Level was disturbing 😳 you could literally here footsteps 👣 🙄 over our head for two night felt like they were coming through the ceiling and noise coming from right next door
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Abigayle

Viaje en pareja
Le gustó: Servicio y personal
the staff is always amazing when we stay here! They are always so kind and accommodating! The rooms bathroom was a bit dirty(hair from previous guest in shower and bathroom floor.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Dennis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Helpful staff. The wife felt the bed was uncomfortable. I slept OK.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Enoch

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kelly

Le gustó: Limpieza, servicio y personal, servicios
The bed was really comfortable, and the hotel was very quiet. There was hole in the wall in the bathroom where someone must have slammed the bathroom door open. There were renovations going on so there are improvements happening at the property.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Nicole

Le gustó: Limpieza
Ok stay
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Demetrious

No le gustó: Limpieza y servicio y personal
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I am very picky about cleanliness and the hotel was very clean. The front desk staffer accommodated my request for an early check-in and late checkout and was very pleasant. Would stay again- reasonable price.
Se hospedó 1 noche en octubre de 2023
Respuesta de Yvette Edson, el 12 dic. 2023
We appreciate your kind review and are happy that we are able to keep up the Wyndham expectations.

8/10 Bueno

Steven

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Mike, Sykesville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

John

No le gustó: Servicio y personal y condiciones de la propiedad
Huge disappointment.
Upon arrival, we found our our room had no toilet paper. Then, when placing drinks in the refrigerator, we found some frozen meat left behind by the last customer. We told the desk staff and we were given a roll of toilet paper. It was about 10pm after arriving back from a late supper when my wife noticed a bug on the bed sheets. I looked more closely and found another Bed Bug, as well as staining on the mattress. We vacated the room immediately and contacted Hotels.com. We were able to move to another hotel, and Hotels.com refunded our money and helped book the new hotel. Thank you Hotels.com!
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Douglas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
CLEAN ROOM PROPERTY WELL LOOKED AFTER
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Clarisse

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I left my first night and they refuse to give me a refund. The first room I stayed in, I found hair on the counter and the air conditioning sounded like there was something stuck and rattling in it. I transferred rooms and there was dirt on the sink, the floor, and cockroaches squirming around. I was promised a refund from the front desk, stated that she would note it in my booking info but come to find out they denied me through expedia.

8/10 Bueno

Donald

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Melinda

Viaje familiar
Le gustó: Servicio y personal
Served its purpose
We stayed here while visiting some family. I would not call this place “dirty”, but it’s worn and need some renovations. The sign says “newly renovated”. I suspect that’s an old sign. The ceiling in our bathroom had signs of some water damage and the patching wasn’t that great. All of the staff we came in contact with were very pleasant and helpful. The price was only $85 per night and we were able to bring our dog so I think we got what we paid for.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023

6/10 Aceptable

Dennis

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The rooms are in pretty rough shape. The doors to the closet are coming off the hinges, the corner protectors are bent and pulled out. The desk was torn up. And the bathtub was dirty.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

DOROTHY

No le gustó: Servicios
My room
Se hospedó 14 noches en agosto de 2023

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value for the price.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Nicole

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Chill spot.
Place is solid. No complaints.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service, great spot, great hospitality, will recommend and will stay again
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Fred

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and helpful. Room was clean, and small but adequate. We appreciated the complementary breakfast options.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Rita

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is run down, dilapidated and filthy.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Sandy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Brantley at the front desk was very friendly and helpful. The rooms were as expected, good for a night's stay on business and no-frills. The rooms were a little dated and showed some wear, but functional. The bathroom was nicer and seemed to have been updated recently.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Joseph

Se hospedó 1 noche en julio de 2023

4/10 Malo

Anthony

Viaje en grupo
No le gustó: Comodidad de las habitaciones
Had to change rooms due to cigarette odor, despite being a smoke free facility. Will not return there.
Se hospedó 1 noche en julio de 2023
Respuesta de Yvette , el 1 ago. 2023
Your insight is a great help to our goal of continued improvement.

10/10 Excelente

Sedet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Yvette , el 1 ago. 2023
Thank you for your patronage and input. Your insight is a great help to our goal of continued improvement.

4/10 Malo

Melissa

No le gustó: Limpieza y condiciones de la propiedad
The AC smelled moldy and during the night so much condensation built on the floor it was wet and slick. My 91 year old grandmother fell face first and was injured. We had to call 911 to assist. The night manager who helped me said the slippery floors “it happens all the time” even the EMTS almost fell getting her. It was awful.
Se hospedó 4 noches en julio de 2023

6/10 Aceptable

Jessica

Le gustó: Servicio y personal
No pool and my reservations were not showing in their system. They accommodated to dogs but the lower level where we stayed with our pup was smelly
Se hospedó 1 noche en junio de 2023
Respuesta de Yvette , el 1 ago. 2023
thank you for the feedback about our property. we value your business

10/10 Excelente

lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Yvette , el 1 ago. 2023
Thank you for allowing us to serve you, and thank you for the feedback about our property. we value your business

4/10 Malo

Corinna

Viaje familiar
The smell of cleaning fluids was overwhelming in the common areas and the room. I appreciate that it was cleaned, but the smell was strong enough to cause a headache.
Se hospedó 2 noches en junio de 2023
Respuesta de Yvette , el 23 jun. 2023
we prefer for our hotel to smell clean rather than musty and outdated. We apologize that our hotel's strong cleaning scent gave you a headache.

8/10 Bueno

William

Le gustó: Limpieza y servicio y personal
Good value.
Se hospedó 1 noche en junio de 2023
Respuesta de Yvette , el 23 jun. 2023
Thank you for allowing us to serve you, and thank you for the feedback about our property. we value your business

10/10 Excelente

Tyson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Yvette , el 23 jun. 2023
Thank you for allowing us to serve you, and thank you for the feedback about our property. we value your business