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Opiniones de Best Western Plus Liberty Lake Inn

2.5 out of 5
Best Western Plus Liberty Lake Inn
1816 N Pepper Ln, Liberty Lake, WA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 439 de 883 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 883 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 883 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 883 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 883 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carolina, Tricities

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Excelente atención, todo impecable, habitaciones muy limpias, personal muy amable
Se hospedó 1 noche en julio de 2020
Respuesta de Front Desk, el 8 jul. 2020
Thank you for your feedback! We are glad to hear you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Greg, Oregon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice rooms, beds are very good, the only think was their breakfast sucked.
Se hospedó 1 noche en octubre de 2017
Respuesta de Brulee H., el 5 nov. 2017
Thank you for taking the time to provide us with your feedback. While we are disappointed that the breakfast didn't meet your standards, we are happy to hear you enjoyed the rest of your stay with us!

10/10 Excelente

Kim, Taylorsville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice breakfast options.
Se hospedó 4 noches en abril de 2024
Respuesta de AGM, el 1 may. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams

10/10 Excelente

cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful staff
Se hospedó 7 noches en abril de 2024
Respuesta de AGM, el 29 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Charles

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had a great time room was the best 24hr pool n breakfast was great
Se hospedó 4 noches en abril de 2024
Respuesta de AGM, el 29 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Samuel

Se hospedó 2 noches en abril de 2024
Respuesta de AGM, el 17 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

jolene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 11 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Geoffrey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rec room with snacks and happy hour. Pool and spa also a plus
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 9 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was excellent. The pool was well kept. One of the better hotel breakfasts.
Se hospedó 3 noches en abril de 2024
Respuesta de AGM, el 8 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Timothy, Charleston

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very new. Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 3 abr. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Cassandra

Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 31 mar. 2024
Thank you. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Sally

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick check in, nice room, great pool and hot tub and a good breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 7 mar. 2024
Thank you We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

4/10 Malo

Rebecca

Viaje con mascota, Viaje familiar
Asked for housekeeping 2 times never showed up.
Se hospedó 4 noches en febrero de 2024
Respuesta de AGM, el 27 feb. 2024
Sorry for your inconvenience. We appreciate your stay and input. We appreciate your comments and will forward your input to our leadership teams.

6/10 Aceptable

Isabel

Viaje familiar
No le gustó: Condiciones de la propiedad
Would advise to go elsewhere. Toilet seat broken, bathroom light flickered, food left in mini fridge. Advertised indoor swimming pool but upon check in was told it wasn’t heated. My daughter was so disappointed - would have gone elsewhere had I known. Lady doing breakfast left it dirty and unfilled as she did crochet in the side room.
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 12 feb. 2024
Sorry for your inconvenience. Our indoor swimming pool had the pump go out, unfortunately these things happen. It will be fixed this week. We appreciate your comments and will forward your input to our leadership teams.

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent experience overall. Super clean, lots of great amenities, best hotel breakfast ever, would stay again in a heartbeat. Really great food and service at the sports bar across the street.
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 29 ene. 2024
Thank you. We appreicate your stay and input. We appreciate your comments and will forward your input to our leadership teams. We hope you and yours have a very nice week..

8/10 Bueno

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
It was very clean and quiet. Only complaint would be that we reserved a room with 2 queen beds and they were full size. Pretty tight for 2 people in one bed.
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 16 ene. 2024
Thank you. We appreicate your stay and input. We appreciate your coments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

CONNIE

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was good. beds comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 8 ene. 2024
Thank you. We appreicate your stay and input. We appreciate your comments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

2/10 Terrible

Kelly

Le gustó: Limpieza
I reserved 2 King Suites. One for me and one for may girlfriends sister. This is the first time I was meeting the Sister. They gave me a suite and her sister a double. There we Kings available, Then when we checked out they charged my guest for their room. I spent 1 hr geting that mess straightened out and a refund on her card that may take 2 to5 days. Today I had a charge for her room on my credit card. Another hour on phone to straighten out and a 2 to5 day wait for credit. I was totally embarrassed by what happened. What a first meeting!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 28 dic. 2023
We appreicate your stay and input. We appreciate your comments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Jon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 26 dic. 2023
Thank you. We appreicate your stay and input. We appreciate your coments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Marvin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 25 dic. 2023
Thank you. We appreicate your stay and input. We appreciate your coments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Russell

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 22 dic. 2023
Thank you. We appreicate your stay and input. We appreciate your coments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

6/10 Aceptable

Jeff

The hotel hasn't taken to a lot of updates. The short toilets, aging "look" and no usb ports were somewhat of a surprise. Overall, I'd stay again and the rate was fine. The morning brunch and evening beverage/muchies was great!. It's too bad the rooms are simply old.
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 15 dic. 2023
We appreicate your stay and input. We appreciate your coments and will forward your input to our leadership teams. We hope you and yours have a very nice week.

2/10 Terrible

Maria

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
They over charge for items that can be washed but according to them it can and they are damaged
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 24 nov. 2023
When linens get damaged, as these are, we have absolutely no alternative but to throw them away, and purchase new ones. This is not remotely accepatable. This was really unneccesary, and a total mistreatment of hotel property.

10/10 Excelente

Kirsten

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent beds and breakfast!
Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 16 nov. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Ruth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice and the breakfast was great
Se hospedó 3 noches en noviembre de 2023
Respuesta de AGM, el 14 nov. 2023
Thank you. We greatly appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

4/10 Malo

Vanessa

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Our room 201 door did not lock. We didn't realize this until my husband was going to run get us dinner, and could just push the door open. When he was there we could use the deadbolt and flip lock. I had had a medical procedure earlier and not in shape to move rooms at this point. The tub/shower dripped all night and ran out of hot water. We could not get the room cool enough to sleep comfortably 67-74 degrees the whole time. We usually like Best Western but this was a fail. When i told the receptionist she said she guessed they needed to fix a few things.
Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 8 nov. 2023
Sorry for you inconvenience. We will forward to maintenance. We hope you and yours have a very nice week

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean and nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 6 nov. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Jamere

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Agm, el 30 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Patrick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed 1 night. Easy to get to. Not much around.
Respuesta de GM, el 30 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable and serves great breakfast!
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 25 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Katherine

Se hospedó 3 noches en octubre de 2023
Respuesta de AGM, el 11 nov. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Caryl

Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 10 nov. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

David, Hamilton

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was convenient to my motorcycle dealer. Nice Bistro next door had excellent food and service along with outdoor dining.
Se hospedó 2 noches en octubre de 2023
Respuesta de BW, el 21 oct. 2023
Thank you for taking our survey. Hope to see you again soon.

4/10 Malo

DANIEL

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff were clueless. Pool was cold. Hot tub did not work.
Se hospedó 2 noches en septiembre de 2023
Respuesta de AGM, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Cheryl

Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Jeff

Se hospedó 1 noche en octubre de 2023
Respuesta de Agm, el 27 oct. 2023
Thank you. We appreicate your stay and input.. We hope you and yours have a very nice week.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Agm, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. Have a great week

6/10 Aceptable

Gary

Le gustó: Servicio y personal
The toilet ran every 4 to 5 minute's and the sink took a long time to drain. We stayed two nights so expected to at least have towels replaced and the garbage emptied. This was not done. Bed was comfortable and breakfast was very good with lots of options.
Se hospedó 2 noches en octubre de 2023
Respuesta de AGM, el 27 oct. 2023
Sorry for your inconvenience. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Kimberly, Lolo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de AGM, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Leann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Mary, Stanwood

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The cookies were delicious
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was modern, clean and fairly quiet. The included breakfast had a good variety of options and was of decent quality.
Se hospedó 3 noches en octubre de 2023
Respuesta de Agm, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

8/10 Bueno

Gael, Bellevue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed. Good shower. Hot tub jets didn't work well.
Se hospedó 4 noches en octubre de 2023
Respuesta de AGM, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Lizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Agm, el 27 oct. 2023
Thank you. We appreicate your stay and input. We will forward your input to our leadership teams. We hope you and yours have a very nice week.

10/10 Excelente

Thomas, Walla Walla

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly helpful welcoming staff; clean and quiet hotel. Definitely will return.
Se hospedó 1 noche en septiembre de 2023
Respuesta de BW, el 22 sept. 2023
Thank you for your great review! Hope to see you again!

6/10 Aceptable

Candy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean. Check in was a little rough. Could have been managed better
Se hospedó 1 noche en septiembre de 2023
Respuesta de Anna, el 18 sept. 2023
We apologize for any issues you may have experienced.

10/10 Excelente

Esther

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de BW, el 10 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. We value your business and hope to see you again!

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was clean. I didn’t want a bathtub. I wasn’t happy with the shower head as it was too wide spread. Other than that the staff was very pleasant and helpful.
Se hospedó 4 noches en agosto de 2023
Respuesta de BW, el 10 sept. 2023
Thank you for completing the survey your feedback is important to us. We would like to apologize for not exceeding your expectations. We hope you stay with us again.

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Anna, el 4 sept. 2023
Thank you!

10/10 Excelente

Gary, Renton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. Would stay here again
Se hospedó 1 noche en agosto de 2023
Respuesta de Anna, el 4 sept. 2023
Thank you!