Alberca

Opiniones de La Quinta Inn & Suites by Wyndham Springdale

3 out of 5
La Quinta Inn & Suites by Wyndham Springdale
1300 S 48th St, Springdale, AR

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 286 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 344 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 173 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 107 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 90 de 1000 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Abigail

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 2 noches en marzo de 2022

8/10 Bueno

Jose Antonio Ordonez

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

monica henriquez

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good
Se hospedó 3 noches en agosto de 2021
Respuesta de Daviry Anoj, el 1 sept. 2021
Thank you very much for your feedback and rating. We are glad to hear that you had a good experience in our hotel. Please come visit us again!

10/10 Excelente

Damiliz

Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2021

8/10 Bueno

Elvia A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estuvo acogedor y seguro
Se hospedó 2 noches en diciembre de 2020
Respuesta de Gen Mgr, el 31 dic. 2020
Elvia, Muchas Gracias! Todd D. GM

6/10 Aceptable

ANDRES

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Respuesta de General Manager, el 1 mar. 2018
Andres, Thank you for taking the time to rate your recent stay with us. I apologize that we did not earn a higher rating for your stay. We will endeavor to improve for your next stay. Todd D. GM

10/10 Excelente

Alma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Se hospedó 2 noches en septiembre de 2017
Respuesta de Robert, el 3 oct. 2017
Alma, Gracias por tomarse el tiempo para publicar una crítica de su estancia. Esperamos contar con usted como invitado de nuevo. Sinceramente, Bennie, LQ Atención al cliente

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable el ambiente
Fue una experiencia muy buena para mi y mi familia. El hotel está bien ubicado. Quizá la parte del desayuno se hace estrecha, pero hay,un,buen servicio. Les felicito y esperamos volver nuevamente. Que Dios les bendiga.
Respuesta de General Manager, el 9 may. 2017
Thank you for taking valuable time out of your day to rate our property. I truly appreciate guests like you who will let us know how we have done in taking care of your lodging needs. Please come back and see us again. Sincerely, Todd D.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE HOTEL
MAGNIFICO HOTEL PARA DESCONECTARTE DE LA RUTINA DIARIA; MUY BUENO PARA DESCANSAR Y DISFRUTAR UN MOMENTO EN FAMILIA

6/10 Aceptable

Claudia C

Le gustó: Servicio y personal

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel Agradable
La atención en el hotel fue muy buena, y las habitaciones son cómodas, hay varios lugares para ir a comer cerca de el.

2/10 Terrible

LINDA

We arrived at the hotel, with a tired baby, tired after a long drive, only to find the hotel closed. When they were contacted, they just said: "Sorry, but we can't help you. You will have to find another place to stay. You will have to call Travelocity if you want a refund" Charming
Se hospedó 4 noches en diciembre de 2022

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very friendly and helpful.
Respuesta de Daviry Anoj, el 24 dic. 2022
Dear Terry,Thank you so much for your kind review and awesome rating. We appreciate your feedback, and I am sure our staff will be so happy knowing you had a good stay with us. We look forward in your next visit to our hotel soon.

10/10 Excelente

Alicia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was close to elevator and to ice machine and convenient to family we were visiting.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Daviry Anoj, el 15 dic. 2022
Dear Alicia,Thank you so much for the kind review and rating.We look forward in your next visit to our town. Happy holidays from all of us here at laquinta inn & suite springdale.

10/10 Excelente

Samuel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Daviry Anoj, el 8 dic. 2022
Dear Samuel,I am very pleased to know you had an amazing stay with us and thank you so much for the overall 10/10 rating. We hope to welcome you back soon to our hotel.Best regards,

6/10 Aceptable

Veralynn

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Rooms are clean. Bed, bathroom, t.v. Carpeting is very outdated and old looking. Construction on the outside. Outside property was very messy and unkept.
Respuesta de Daviry Anoj, el 8 dic. 2022
Dear Veralynn,Thank you for leaving a comment and rating, we value your feedback and ensure that we take any measurement to accommodate our guest to our best ability, and for that we have fail on our end, please accept our sincere apologies for any inconvenience you may have had during your stay with us. I will forward your comments to our team to ensure that we take measurements in cleaning outside the property after workers are done daily in remodeling the exterior of our hotel. I hope you would give us another opportunity in the future for your accommodations needs.Best regards,

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for a good price!
I stay here frequently. Service is always fantastic. The building itself is nothing special but it is clean and safe for a fair price. So I love it and will be back.
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Marshall

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pick another location
Do not stay at this hotel. Under construction but that was the least of my concerns. Did not feel safe staying here
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Maria

Se hospedó 1 noche en noviembre de 2022

4/10 Malo

Katherine

No le gustó: Servicios
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Wayne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went to a Razorback game and it was a perfect location for getting to the game but not to close to get involved in post game traffic.
Respuesta de Daviry Anoj, el 9 nov. 2022
Dear Wayne,Thank you so much for your comment and 5star review. We look forward in your next visit.

4/10 Malo

Mark

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Where do I start?
Let me start off with the good. The location was nice. Okay, that is the end of the good. This was a trip my family took just to relax and run around NW Arkansas. When we got to the hotel it was in the middle of a renovation, which it badly needs. It would have been nice to tell that it was in the middle of a reno on the website. Another reason we picked this hotel was the indoor pool and hot tub. The pool was freezing and way to cold swim in. The hot tub was hot but only 2 jets were working. The room we got was, not to long ago, a smoking room. The smell of stale smoke was everywhere. The bathtub had burn marks on the tub where cigarettes had been. The beds were extremely uncomfortable and after a terrible night's sleep we went down to breakfast. Breakfast was sub-par with the worst coffee I've had in a while. The hotel staff had the TV on in the dining area really loud, and when we asked for them to turn it down, the front desk guy just smiled and turned it louder. I haven't written a bad review in a while, but this place definitely deserves it. Maybe after the reno it may be a good place, but we will find a different place from now on.
Se hospedó 1 noche en octubre de 2022
Respuesta de Daviry Anoj, el 27 oct. 2022
Dear Mark,Thank you for your comment and review, I am deeply sorry for your experience you have during your stay with us however if you notice on our website special notice it states the hotel is in complete renovation. I will forward your comments to our team and ensure that we take measurement to ensure no guest should experience this issue. I do hope you give us another chance in the future to accommodate your hotel needs.

2/10 Terrible

Trey

Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

Kiahanna

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Conveniently located to food and shopping. The pool is NOT heated. We asked the front desk staff and they didn’t know if it was suppose to be or not. The continental breakfast was very limited to just pancakes and toast. There was yogurt but it was expired. Coffee and juice was available as well.
Se hospedó 3 noches en octubre de 2022
Respuesta de Daviry Anoj, el 21 oct. 2022
Dear Kiahanna,Thank you for your comment and rating,First and foremost, I would like to express our sincere apologies for any inconvenience you may experience during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

8/10 Bueno

Rhonda, Claremore

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed during the Bikes Blues & BBQ weekend. We had a King Deluxe room. Everything was clean and the staff was friendly and helpful! We very much enjoyed our stay!
Se hospedó 2 noches en octubre de 2022
Respuesta de Daviry Anoj, el 14 oct. 2022
Dear Rhonda,Thank you so much for the rating and comment, I am please to know you had a great and excellent experience with us. We hope to see you soon.

8/10 Bueno

Russell

Se hospedó 1 noche en octubre de 2022
Respuesta de Daviry Anoj, el 14 oct. 2022
Dear Russell,Thank you for the rating,I am very please you had a great stay with us, please come visit us soon.

6/10 Aceptable

George N Nancy

Se hospedó 3 noches en agosto de 2022
Respuesta de Daviry Anoj, el 14 oct. 2022
Dear George and Nancy,I wish to express our sincere apologies for any inconvenience whilst staying with us. Here at our laquinta hotel springdale we strive to assist and serve our guest to the best of our knowledge and ensure they are well taken care of, with that we have fail short on our end this time. Please give us another chance in serving you in the future.

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en octubre de 2022
Respuesta de Daviry Anoj, el 11 oct. 2022
Dear Rebecca,Thank you very much for the awesome rating. Please come visit us soon.

8/10 Bueno

Jeff

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2022
Respuesta de Daviry Anoj, el 11 oct. 2022
Dear Jeff,Thank you so much for the rating. Please come visit us soon.

2/10 Terrible

Parker

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Find somewhere else!
My hotel room was filthy. The room had a dirty bed with visible stains and strains of hair. I went to the front desk and was supplied with another room. This room was clean to the naked eye. I am sure a black light would confirm my nightmares. For the pricing of the rooms, the quality was lacking severely.
Se hospedó 1 noche en octubre de 2022
Respuesta de Daviry Anoj, el 11 oct. 2022
Dear Parker,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Springdale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not to your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Aceptable

Chris

Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Jerri

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022
Respuesta de Daviry Anoj, el 19 sept. 2022
Dear Jerri,I apologize for any inconvenience you may have encounter whilst staying with us. If there is anything I could do on my end to reassure your confidence with our service to you has a value customers. You could email me directly to laquinta.springdale@gmail.com

8/10 Bueno

Jonathan

Le gustó: Limpieza y servicio y personal
THE FOOTBALL GAME
Se hospedó 1 noche en septiembre de 2022
Respuesta de Daviry Anoj, el 20 sept. 2022
Dear Jonathan,We are pleased to know you had a great stay with us during the football game this weekend. We hope to see you visit us again in the future.

8/10 Bueno

Crystal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Way to much money for the condition of the room. It stunk like Romanian rice nasty. Holes in the wall. Horrible experience. Never pay this much again. This should of been a 50$ room.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Daviry Anoj, el 13 sept. 2022
Dear John,I am deeply sorry for any inconvenience you may have encounter during your stay with us. I will forward your comments to our team to ensure this does not happen to any guest following. Best regards

2/10 Terrible

Eddie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No sympathy!
I can't believe y'all will not refund me for at least one night. I understand I didn't book the correct date but I had 2 nights so I feel one of those charges would of been enough for y'all. When I'm back up that way I'll be sure not to stay at your hotel even if it's the only one available. Do better!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Daviry Anoj, el 17 oct. 2022
Dear Eddie,Thank you for sharing your comments and rating, I would like to express our sincere apologies for any inconvenience. If you could contact us directly so we may resolve your issue directly. If your reservation is 3rd party I would recommend you to contact them directly as your payment method is with them. Once again I am deeply sorry for any inconvenience.

8/10 Bueno

Johnny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en agosto de 2022

6/10 Aceptable

Alisha

Se hospedó 1 noche en julio de 2022

2/10 Terrible

Lae Bee

Se hospedó 1 noche en agosto de 2022

4/10 Malo

Audrey

Se hospedó 1 noche en agosto de 2022
Respuesta de Daviry Anoj, el 18 ago. 2022
Dear Audrey, Thank you so much for the rating, I would like to express our sincere apologies for any inconvenience you might have had during your stay with us. I hope you give us another chance to make it up for you in the future.

8/10 Bueno

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2022
Respuesta de Daviry Anoj, el 18 ago. 2022
Hi Nicole, Thank you so much for the top rating, We hope to see you soon on your next visit to our neighborhood.

4/10 Malo

Rick

Viaje familiar
No le gustó: Servicio y personal
Nothing special
Se hospedó 2 noches en julio de 2022
Respuesta de Daviry Anoj, el 18 ago. 2022
Dear Rick, Thank you for the rating and comment, I want to express our sincere apologies for any inconvenient you may have had during your stay with us. Hope you give us another chance to make it up for you.

8/10 Bueno

Renee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Daviry Anoj, el 18 ago. 2022
Dear Renee, Thank you for the rating, Hope to see you soon

6/10 Aceptable

Courtney

Se hospedó 1 noche en julio de 2022
Respuesta de Daviry Anoj, el 7 ago. 2022
Hey Courtney, Thank you for your rating. I want to express our sincere apologies for any inconvenience you may had during your stay with us. Hope to see you soon.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2022
Respuesta de Daviry Anoj, el 2 ago. 2022
Dear John, We are truly appreciate you for rating perfect score for us. We look forward in your next visit to our hotel.

8/10 Bueno

Gerardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2022
Respuesta de Daviry Anoj, el 29 jul. 2022
Dear Gerardo, Thank you for your kind review and rating, We look forward in your next visit to our hotel.

4/10 Malo

susan

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
It was filthy
Se hospedó 2 noches en julio de 2022
Respuesta de Daviry Anoj, el 28 jul. 2022
Dear Susan, I would like to express our sincere apologies for any inconvenience that may have occur during your stay with us. Here at Laquinta Inn & Suite Springdale we strive to ensure our guest are well taken care off and leave with satisfaction. Rest assure we will take appropriate measure to ensure any future occurrences happens to our guest.

8/10 Bueno

Robert, Bolton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was too hot so they give us another room. Thank you
Se hospedó 1 noche en julio de 2022
Respuesta de Daviry Anoj, el 28 jul. 2022
Dear Robert, Thank you for the rating and comment, I want to apologize for any inconvenience in regards to your room being humid, rest assure we are taking appropriate measure to ensure no future issue happens.