The outside of the house did not match the inside. There were a couple safety hazards - a hole in the floor in the kitchen, and 2 wall outlets with no face plate covers. The microwave, fridge, and stove were all filthy. They looked like they had never been cleaned, ever. Not the same dining room table as in the pictures. Was replaced with a set that looked like it came from the city dump. Dirty floor rugs left on top of the table. No curtains on the windows downstairs. A gross well-used bean bag in the corner of the living room. Couldn't even be bothered to have regular, local channel tv, which is free. I had to stream from my phone to the tv and couldn't get it to work. Most of the closets had junk just thrown in them haphazardly-a vacuum, dirty sheets, blankets, and towels. The linens on the beds were not clean either. Lots of cobwebs on vents on the ceiling and several water damage spots too. Doesn't really look like the house was cleaned, even though guests have to pay a fee for it. No AC. The back door entrance was hard to traverse, especially for my mother who is older, as the step into the house was high up and hard to pull/push yourself into the house with nothing to really hold onto. There should be a railing. Overall extremely disappointed and will never stay there again. Photos of areas of concern are available. I would appreciate a refund.