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Opiniones de Research Park Inn St Louis West – Chesterfield

3 out of 5
Research Park Inn St Louis West – Chesterfield
32 Research Park Circle, St. Charles, MO

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 201 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 164 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 193 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 259 de 1000 opiniones" "

5.6/10

Limpieza

7.0/10

Servicio y personal

5.8/10

Servicios

5.2/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Nidia

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Estan en buen curso de reparaciones pero no esta cordinado los areglos
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Tomas Carlos

Se hospedó 1 noche en junio de 2022

2/10 Terrible

Horacio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mala experiencia hotel no recomendado
Muy malas condiciones os cuartos muy sucio y con olor a cigarros El desayuno muy pero muy malo las condiciones de los cuartos es de muy mala calidad y no lo recomiendo
Se hospedó 2 noches en marzo de 2022

6/10 Aceptable

EDGAR

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
En construcción sucio
La ubicación es muy buena, el personal amable en su trato. Pero es un hotel que están remodelando, la habitación sucia.
Se hospedó 4 noches en octubre de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Es un buen lugar, suuuper tranquilo y aunque está en remodelación está bastante bien
Se hospedó 3 noches en agosto de 2021

4/10 Malo

Gonzalo, España

Viaje de negocios
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
Encontramos muchos pelos en el cuarto de baño. He dormido multiples veces en este hotel desde su apertura y cada vx peor. Esta es la ultima vez que vuelvo. Han cambiado la propiedad y las cosas van a peor.
Se hospedó 1 noche en diciembre de 2019
Respuesta de jeanette, el 29 ene. 2020
Thank you for your feedback! We are shifting over to The Best Western Plus with new standards. Hope you'll come see us again and enjoy the changes! I apologize for the experience that you had.

10/10 Excelente

Tiffany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

6/10 Aceptable

Caleb

Viaje en grupo
No le gustó: Limpieza
The hotel was under a major renovation as of Oct 2023. The rooms were dated, which is okay. The cleanliness of the room was acceptable. There wasn't much offered for the complimentary breakfast. I am sure this place will be a nice place to stay when finished. This hotel is a bargain compared to the surrounding area hotels.

2/10 Terrible

Charles

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Lynn

No le gustó: Limpieza, servicios, condiciones de la propiedad
Property is being renovated which severely restricted services (pool and hot tub not open and breakfast was cold cereal with prepackaged pastry) and created a lot of construction mess.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Rodolfo

No le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel is in remodeling, the common areas are in rough shape.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Jonathan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So my girlfriend and I booked the research park west in king size bedroom for metallica weekend. One of the reasons why I booked this hotel is that I wanted to be able to go swimming and use a hot tub. Once I got there, the hot tub was out of commission the laundry room was closed and the workout room was out of commission and closed. We stayed there one night in room 113. There were multiple problems in the room. The bed was broken and the room had multiple stains on the carpet and on all the furniture with multiple. cuts in the fabric. We got moved to a different room room 407. This room was a little bit better. The bed was wasn’t broken and but there were multiple stains on the furniture and on the curtains, and the air conditioner with the grate was broken. The only reason why we stayed there as long as we did is we had already paid for it and there was nowhere else available. So on the second to last night we come home really late take a shower and my girlfriend lays in the bed and 20 minutes later she has bedbug bites on her arm back and stomach and chest. We went to the front desk to complain. They were just apologetic, but they prorated a refund and I felt that that was not good enough. We went home washed everything we brought with us twice and super hot water. Call the manager earlier today and could not understand a word he said because his accent was so thick. and he says he was going to call his manager and have them call me. I’m still waiting to hear them.

2/10 Terrible

Destiny

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
Roaches and robbery..absolutely horrible the health department needs to shut this place down, there is no pool or gym but within 5 minutes of us getting in our room there was 25 roaches
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jessica

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Do not stay here
I wish I would have read the reviews about this place like I normally would. We only stayed here for one night and it was very disappointing. The entire place was under renovations, our room had stains all over the furniture and carpet. The bedsheets and all the towels also had some kind of stain. The shower had pink mold and the toilet barely flushed. Online had advertised that they had a hot tub. We went to check the pool area out and not only did they NOT have a hot tub, both of their small pools were GREEN with MOLD on the bottom! The entire place was filthy and nobody is trying to keep up with it.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Melissa

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool had bottle caps all in it and around it. Hot tub didn’t work. Hotel was under construction.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick check-ins
Business trip perfect location! minutes away from all kinds of places!
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Christina

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous park to walk in but the place is under construction and still selling bad rooms.
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Lonnie

No le gustó: Condiciones de la propiedad
This property was being tore apart for remodeling and closing down we did not stay there
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Roger

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location with poor access from highway
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Izabella

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The floors were all stained, the building itself was a mess, towels were stained. Staff was friendly tho and we slept good, but definitely not very clean
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

JEREMY

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
WORST HOTEL EVER
This was by far the WORST hotel i have ever stayed in. Without going into the whole agonizing story that me and my wife went through, I'll just stick to the basics. It was nothing like the pictures for starters, they are under a major renovation, the ENTIRE hotel is just absolutely disgusting, the floors are filthy, the black mold was horrible, there was chewed up gum on the sheets we were supposed to sleep on, the bathroom was nastier than any hotel bathroom i have ever been in to the point we couldnt even use the shower, even the hall ways were disgusting. And to top it all off, when we came back to our room that evening after being out all night, the fire sprinkler was pouring water out of it and had a decent puddle right in the middle of the room, which looked to be an on going issue because there were stains on the floor where it had been leaking previously and the ceiling had been cut open and patched recently. Then there is the customer service issue, dont expect anything out of them, they cant understand what you say and you wont be able to understand what they say. Nothing but foreigners that cant hardly speak english. Not once did they apologize for anything that happened or even offer a discount for such a horrible experience. So after all that, pretty much what Im saying is spend the extra money and stay somewhere decent because i promise you will not be happy.
Black mold
Chewed up gum that had been there for awhile in the sheets.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jeremy

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nikkia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Joanne

Viaje familiar
Le gustó: Comodidad de las habitaciones
Renovation
The hotel was under extreme renovation. There must have been a good hotel there at one time. There was a bug in the pool. The carpet was stained. Im sure once theyre finished with the renovation it will be a lot better. We asked for fresh towels and they forgot. The staff was friendly.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
if you had decent coffee, sure would've been nice!
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Jeremy

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great Stays
Great hotel, quiet location nice people!
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Kay

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There is major construction being done at the property. We arrived shortly after midnight and was immediately greeted by the front desk manager. Younger gentleman, very polite. Quick and easy check in process. However, when I opened the door to my room and turned on the lights, no less than a dozen roaches scattered. There were larger full-size roaches as well as baby ones, so this appeared to be an ongoing issue and not just a one-off. They were in the tub, in the toilet, on the sink/counter and on the wall. Understandably, I did not go into the room any further. We returned to the front desk immediately and stated we could not stay due to the roach infestation. The gentleman apologized and said that I would receive my refund from Expedia. This did not happen automatically, but after speaking with Expedia who then contacted the hotel, the refund is in process. Hopefully once all of the construction is completed, exterminators will be brought in to clean up this issue.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
DON’T! HORRIBLE! DISGUSTING!
We stayed here in June and it was ok, but this time is was disgusting! We switched rooms because even the sheets and sink were dirty! In the new room there was dust everywhere- see photos of the headboard on bed and the tv! The shower curtain was falling out of the wall, nothing had been vacuumed or mopped. We would have moved hotels but we were busy with wedding festivities and couldn’t spare the time. The owners or managers could barely understand or speak English. They never came in to clean the room when we showed them pictures and asked for it to be cleaned. We have stayed in a lot of budget friendly hotels and have never seen anything so disgusting!
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Joyan

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
They only have 3 employees. Extensive remodeling. It doesnt look like anything is being done. Bedbugs, other bugs in the room. Plaster peeling off walls in the pool area. It needs to be clean. We should have realized something wrong when we arrived at 7pm only 3 cars in the lot. Breakfast was ok.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Gage

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Anywhere else would be better
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jeremy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

KELLY

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Roach Haven
Did not stay, upon entering the room and turning on the light we were greeted by a parade of roaches!!!! Immediately went to the front desk and advised we would NOT be staying!!!
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Emily

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty sure when I stayed there 2 years ago they were still under renovation. Had to get rooms switched due to giving us someone else’s room. The new room had dirty sheets. I was really uncomfortable and we had cockroaches crawling on our bags when we checked out in the morning. We also didn’t get breakfasts since they had limited cold breakfasts that was not stocked at all.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jeremy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Tracy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

2/10 Terrible

MATHEW

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was charged a $30.00 fee at check in which was not expected or explained.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Treasia

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Rodent
I had a rat, the carpeting was very soiled, the furniture was soiled.
Se hospedó 17 noches en septiembre de 2023

6/10 Aceptable

Susan

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Mostly a great stay but a couple things could be improved. Indoor pool needs more attention and better ventilation. Absolutely no air flow in there so it was super hot.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Noe

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The have roaches and bugs in the rooms
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

kevin

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

2/10 Terrible

Lisa

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
At first I thought it was closed and abandoned, no cars in the parking lot. Walked in the lobby looked under construction, but it was after 6pm so I carried on with my in door picnic plan for a romantic evening, … the room? It had a bed. The tv worked. But the pool and hot tub not working, everything was dirty. Not horrible dirty but not good , the hotel is completely run down and the pictures on line are fakes from either another website or another time. We left after eating the takeout I brought and watching the football game . Did not take our shoes off. But if you need a place to crash? It’s safe. And the bed was made . Better than living outside.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Angela

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Do not go there it had roaches
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Cee

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Looks like it was once a grand hotel. Needs updates and better cleaning
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Robert

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Michael

No le gustó: Limpieza y condiciones de la propiedad
The overall cleanliness inside and outside was poor.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

PENNIE, Apple Valley

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT STAY HERE. This is the worst hotel I've ever stayed at. I recognize that they're renovating, but that doesn't excuse that they have just let the hotel deteriorate so badly. The outside pool was closed on a hot September long weekend. There's only one elevator of the two that works and the fire warning about taking the stairs is taped to the panel. Someone has drawn, on the inside of the door, in the dirt, a big heart. The floor of the elevator doesn't look like it's been cleaned in a very long time too. In my room, the carpet was so dirty that you didn't dare walk anywhere without your shoes on. The TV did not work. The fridge didn't close, didn't cool and had insects inside. The TV screen and every mirror was streaked and filthy, in desperate need of a good cleaning. The bathtub had head hair, pubic hair and whiskers in it, with a long string of hair hanging from the soap dish. In the morning when I turned on the light insects scampered away to hide. I stepped on a few because I was wearing my shoes. There was no daily housekeeping service and the bed was not made and the insects were still on the floor and the hair was still in the bathtub. Read other reviews about the breakfast. I didn't check it out. Location is not near anything. No vending machines.

6/10 Aceptable

Avetik

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Not very well
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Rebecca

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is under construction and dirty. Breakfast is a joke. Pool is dirty. Bedding is dirty.
Se hospedó 3 noches en septiembre de 2023

4/10 Malo

Rebecca

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
So it appears the hotel is Still under renovations. We stayed here Aug of 2020 and again Sept of 2023. One ice machine for the entire building. The hot tub was colder then the pool. The Inside pool is 12ft by 8ft and both were green. The outside pool looked lovely but was closed and had not been open all summer. I picked this location to have the option of inside or outside pool(I should have called to check)Room smelt like old man cologne and the TV does not have streaming options and limited cable. I asked front desk for scissors and she said there were not any in the building. 'breakfast' was stale trix, mini muffins, powdered doughnuts, yogurt, rice crispy treats, milk and sunny D. My kids asked me if the hotel was closing with how bad everything was. It honestly has so much potential to be a great hotel but it is so far gone perhaps its been given up on.
Se hospedó 2 noches en septiembre de 2023