Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 600 de 1482 opiniones" "
10 - Excelente
600
Puntuación de 8, es decir, Bueno. Basada en 489 de 1482 opiniones" "
8 - Bueno
489
Puntuación de 6, es decir, Aceptable. Basada en 210 de 1482 opiniones" "
6 - Aceptable
210
Puntuación de 4, es decir, Malo. Basada en 92 de 1482 opiniones" "
4 - Malo
92
Puntuación de 2, es decir, Terrible. Basada en 91 de 1482 opiniones" "
2 - Terrible
91
7.8/10
Limpieza
8.4/10
Servicio y personal
7.8/10
Servicios
7.4/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Antonio
20 mar. 2024
Antonio
Se hospedó 2 noches en marzo de 2024
4/10 Malo
Ana Cecilia
Viaje familiar
17 nov. 2023
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Positivo y Negativo
Los dormitorios están muy viejos aunque las sábanas y toallas limpias. No hacen limpieza en el dormitorio todos los días, solamente cada tres días. El primer día casi no dormí porque la cama estaba incomodísima. Pedimos cambiar de habitación y nos cambiaron a una que estaba un poco mejor. Las alfombras están muy viejas. El menú del restaurante podría mejorar. El último día se tardaron 40 minutos en llevar un huevo revuelto de desayuno. Tenían a una sola persona atendiendo a 12 mesas. Las empleadas de limpieza y lavandería MUY amables y siempre sonriendo. El hotel está en una ubicación excelente con una linda playa pero le urge remodelación y cambio de menús. La limpieza de baños es buena aunque sería genial que limpien todos los días y no cada tres días. No usamos la piscina pero se ve limpia. La playa linda. El bar de la playa necesita remodelación.
Ana Cecilia
Se hospedó 7 noches en noviembre de 2023
Respuesta de GM, el 17 nov. 2023
Dear Ana Cecilia, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you deserve on your travels. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve our guest experience. We appreciate your patronage and hope to see you again soon. Sincerely, Devin Frank General Manager
8/10 Bueno
Mercedes
12 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo bueno, menos la piscina que no estaba funcionando en la carpeta muy amables todos y las camareras también serviciales.
Mercedes
Respuesta de GM, el 17 oct. 2023
Dear Mercedes, We are happy to hear that you had a positive experience overall. I am sorry that other aspects of your stay, mainly the pool being closed for renovations, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing. Please come again to see our future improvements. Sincerely, Devin Frank General Manager
8/10 Bueno
Rosleydi
17 ago. 2023
Le gustó: Limpieza y condiciones de la propiedad
Muy buena ubicación y limpieza, lo único que no fue de mi agrado fue el trato de una de las señoras en el frondesk que le pedí amablemente que utilizara el traductor para entenderla y como q se molestó, por lo demás todo fue nice
Rosleydi
Se hospedó 2 noches en agosto de 2023
Respuesta de GM, el 18 ago. 2023
Dear Rosleydi, We are happy to hear that the hotel's location is ideal for your travel and that the cleanliness of your room exceeded your expectations. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Sincerely, Devin Frank General Manager
10/10 Excelente
Judith
Viaje familiar
10 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel está muy bueno ubicado es limpio pues es un hotel que está cerca de la playa lo hace ver un poquito viejo pero es un hotel muy limpio muy bien ubicado con habitaciones muy cómodas con muchos restaurantes alrededor que no hace falta mover tu carro yo me quedaría aquí una y 1000 veces
Judith
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 10 ago. 2023
Dear Judith, Reviews like yours are why we do what we do. Offering top-notch experiences to our guests and making their time in St. Pete Beach more memorable is extremely rewarding to the staff. I will surely pass along your kind words and am thrilled to hear how much you enjoyed our Dolphin Beach Resort. Sincerely, Devin Frank General Manager
8/10 Bueno
Rigoberto
Viaje en pareja
7 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es una buena instalación muy tranquila con una playa y una piscina exelente
Rigoberto
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 8 ago. 2023
Dear Rigoberto, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a quiet environment. We strive to provide a great experience overall and will share your feedback with our team. Please come see us again soon. Sincerely, Devin Frank General Manager
8/10 Bueno
Michelle
Viaje familiar
26 jul. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Michelle
Se hospedó 4 noches en julio de 2023
Respuesta de GM, el 29 jul. 2023
Dear Michelle,Thank you for sharing this review, and we welcome you to visit us again anytime!Best,Devin FrankGeneral Manager
10/10 Excelente
Judith
Viaje familiar
27 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Judith
Se hospedó 1 noche en mayo de 2023
10/10 Excelente
ROILEN
Viaje familiar, Viaje familiar con niños
12 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta de acorde con las estrellas que tiene, se pasaban y el ambiente eageadable para los que vamos en familia con niños
ROILEN
Se hospedó 1 noche en abril de 2023
Respuesta de GM, el 12 abr. 2023
Dear ROILEN, We humbly thank you for staying with us and for recommending our hotel as an excellent family destination. We appreciate your kind words and look forward to your next visit. Sincerely, Devin Frank General Manager
8/10 Bueno
marco
5 feb. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito lugar junto al mar y tranquilo. Un poco caro pero vale la pena.
marco
Se hospedó 2 noches en enero de 2023
Respuesta de GM, el 6 feb. 2023
Dear marco,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.Sincerely,Devin FrankGeneral Manager
10/10 Excelente
Alfredo
Viaje en pareja
10 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lindo lugar
Alfredo
Se hospedó 1 noche en septiembre de 2022
Respuesta de GM, el 12 sept. 2022
Dear Alfredo, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Sincerely, Devin Frank General Manager
10/10 Excelente
Miguel, Miami
Viaje familiar con niños
8 ago. 2022
Le gustó: Limpieza y servicio y personal
La playa
Miguel
Se hospedó 2 noches en agosto de 2022
Respuesta de GM, el 9 ago. 2022
Dear Miguel,
It’s wonderful to know you enjoyed your stay thanks to our dynamite beachfront location! Thank you for your time in sharing a positive review, and we hope to see you again.
Sincerely,
Devin Frank
General Manager
10/10 Excelente
Wilmeris
Viaje familiar, Viaje familiar con niños
26 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La cercania a la playa
Wilmeris
Se hospedó 2 noches en julio de 2022
Respuesta de GM, el 27 jul. 2022
Dear Wilmeris, Providing you with beachfront accommodations was our pleasure! Thank you for choosing our Dolphin Beach Resort and taking the time to share this wonderful review. We hope to see you back soon. Sincerely, Devin Frank General Manager
2/10 Terrible
Ines
12 jun. 2022
Le gustó: Servicio y personal
Ines
Se hospedó 2 noches en junio de 2022
8/10 Bueno
Emilce
9 abr. 2022
Emilce
Se hospedó 3 noches en abril de 2022
6/10 Aceptable
Hugo
21 mar. 2022
Hugo
Se hospedó 1 noche en marzo de 2022
Respuesta de TheDolphinBeachResort, el 22 mar. 2022
Thank you very much for your review and recent stay with us! We are sorry to hear that you didn't completely enjoy your stay with us, but hope that you were still appreciative of the beautiful St. Pete Beach area during your visit. If you have additional feedback for us and are so inclined, please feel free to reach out!
10/10 Excelente
Luis, Alajuela
Viaje de negocios, Viaje en pareja
4 mar. 2022
Le gustó: Limpieza, servicios, condiciones de la propiedad
El hotel tiene buena ubicación, las habitaciones son cómodas, la infraestructura se ve vieja y algo descuidada, La piscina es hermosa y el acceso a la playa está bien.
Luis
Se hospedó 5 noches en febrero de 2022
Respuesta de TheDolphinBeachResort, el 4 mar. 2022
Thank you very much for your review and recent stay with us! We are happy to hear that you enjoyed our comfortable guest rooms, beautiful pool area, and convenient location. We are an older property and always have more updates to do, but are happy that this didn't seem to negatively impact your stay too much.
8/10 Bueno
sergio omar
11 dic. 2021
sergio omar
Se hospedó 2 noches en diciembre de 2021
Respuesta de TheDolphinBeachResort, el 14 dic. 2021
Thank you very much for your review and recent stay with us! We are happy to hear that you mostly enjoyed your visit and hope you will consider returning in the future!
2/10 Terrible
Oscar
4 oct. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cuarto en mal estado.la puerta de vidrio del baño sedescarriloycasimecaeemsimajjhhjjjhhhhhhhhhhhhhgggggggggggggggggggggggggggggggggggggggggfgfgtttttttttttrtttttt
Oscar
Se hospedó 1 noche en octubre de 2021
Respuesta de TheDolphinBeachResort, el 12 oct. 2021
Thank you very much for your enlightening review. We are sorry to hear that your guest room was not in great condition and that the shower door dislodged. We do hope that you alerted our front desk and maintenance staff so that they could correct the issues and move you to another room if necessary. We still wish that you hadn't encountered any issues during your time with us and hope you will at least consider returning to the beautiful area of St. Pete Beach even if you decide to stay at a different property.
10/10 Excelente
Yuleidys
Viaje familiar, Viaje familiar con niños
6 sept. 2021
Le gustó: Limpieza y servicio y personal
Me encanto todo muy muy bueno quisiera tegresar
Yuleidys
Se hospedó 2 noches en septiembre de 2021
Respuesta de TheDolphinBeachResort, el 22 sept. 2021
Muchas Gracias. ¡Esperamos que regreses pronto!
10/10 Excelente
Sebastián
25 ago. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con playa paradisíaca
Estuvo bien. La ubicación del hotel es excelente, frente a la playa que es paradisíaca, varias opciones para almorzar y cenar bien cerca, piscina con bar abierto hasta la noche, cafetería con buen desayuno, estacionamiento amplio. La atención en general es muy buena. Cosas a tener en cuenta: se cobra el estacionamiento, se cobra el desayuno y el servicio de limpieza en habitación es para estadías de 4 noches mínimo. Todo esto esta bien aclarado en los datos y además te lo explican en cuando haces el check in. No hubo sorpresas.
Sebastián
Se hospedó 2 noches en agosto de 2021
Respuesta de TheDolphinBeachResort, el 27 sept. 2021
Thank you very much for your comprehensive review and for you recent stay with us! We are happy to hear that you enjoyed our excellent location, our on site dining, and attentive staff. I think it is also very helpful that you mentioned our parking fee, that breakfast is an additional charge, and that housekeeping service is after the third night for the time being. We do hope you will consider coming back and staying with us again soon since you seem to have thoroughly enjoyed your visit!
10/10 Excelente
Sandra
Viaje familiar
24 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La salida directa a la playa.
Sandra
Se hospedó 1 noche en agosto de 2021
Respuesta de TheDolphinBeachResort, el 22 sept. 2021
¡Gracias por tu reseña! Esperamos que considere regresar nuevamente en el futuro para nuestro hermoso acceso a la playa.
10/10 Excelente
Aleidi
Viaje familiar
20 ago. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aleidi
Se hospedó 1 noche en agosto de 2021
Respuesta de TheDolphinBeachResort, el 22 sept. 2021
Thank you! We appreciate your decision to stay with us and would love it if you would consider returning in the future!
8/10 Bueno
Cliente verificado
Viaje familiar
15 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lindo lugar, atención amable
Cliente verificado
Se hospedó 2 noches en agosto de 2021
Respuesta de TheDolphinBeachResort, el 22 sept. 2021
¡Gracias por tu reseña! Esperamos que pronto vuelva a quedarse con nosotros.
4/10 Malo
Cliente verificado
Viaje familiar
7 ago. 2021
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No tiene buena iluminación en las áreas comunes es prácticamente imposible disfrutar luego de q cae el sol
Cliente verificado
Se hospedó 2 noches en julio de 2021
Respuesta de TheDolphinBeachResort, el 23 sept. 2021
Thank you for your review and stay with us. I am sorry to hear that the level of light on our property after the sun went down did not allow you to enjoy yourselves into the night. We do have turtle safe lights around the property (they emit light at certain wavelengths which turtles do not confuse with the moon), but because of the U-shape of our property, we do not want there to be many bright lights around the pool area since it could disturb the surrounding guests. We do hope that the rest of your stay with us was enjoyable and would appreciate any other constructive feedback you have for us since you only gave us a 2/5 rating. Please reach out to us if you are so inclined. Thank you!
8/10 Bueno
Cliente verificado
2 jun. 2021
Cliente verificado
Se hospedó 3 noches en mayo de 2021
Respuesta de TheDolphinBeachResort, el 12 jun. 2021
Thank you very much for your review and recent stay with us. We are happy to see that you mostly enjoyed your visit and hope you will consider returning soon!
8/10 Bueno
Dean
Viaje en pareja
22 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is very good and all of the staff are very friendly and helpful. This is an older property but it is clean and the service is top notch. Our refrigerator was not working properly and we had just gotten groceries for the week. They had someone come right up and replace it for us within the hour
Dean
Se hospedó 5 noches en mayo de 2024
6/10 Aceptable
Michael St.
22 may. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
We were very disappointed because we wanted a first floor room and we paid for it. When we got there they didn’t have one available and said we could have one in two days, we were staying there five days. In two days they said they still didn’t have a room and moved us to a second floor room. We liked the room better but it’s not what we wanted. After a few hours we realized the air conditioner wasn’t working properly. We called and a nice man came and worked on it for a while and hoping it was going to work better. . It didn’t and we were told to shut the drapes to keep the heat out. So for the last three days we had to keep drapes closed to try and stay cool. So much for ocean view having to keep the drapes closed. This was our third visit there and our last!!!
Michael St.
Se hospedó 5 noches en mayo de 2024
Respuesta de GM, el 22 may. 2024
Dear Michael St., We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room location. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Devin Frank, GM
2/10 Terrible
Jacob
Viaje en pareja
22 may. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Room was very outdated, dark, and dirty. Stained carpet, stained lamp shades, stained shower, and wasn’t even vacuumed. We checked in, walked into our room, and not even 2 minutes later we were going back to the car to get our money back.
Jacob
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 22 may. 2024
Dear Jacob, I apologize for our shortcomings, and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be addressed on our end. Please consider a return trip should your travels bring you back to St. Pete Beach. Sincerely, Devin Frank, GM
10/10 Excelente
Eric
Viaje familiar
22 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place!
Eric
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 22 may. 2024
Dear Eric, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Devin Frank, GM
10/10 Excelente
Cathleen Spence
22 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From the photos of the room online it appeared that my beachfront room would have a great view of the Gulf of Mexico - however, they neglect to tell you that those rooms are at the bottom of a dune behind the cabana chairs so all I could see was blue and white striped chairs. Should haved chosen a room on a higher floor. But the room was large and clean and very comfortable! Had to stay after housekeeping to replace things like coffee and cups but overall a wonderful trip!!
Cathleen Spence
Se hospedó 4 noches en mayo de 2024
Respuesta de GM, el 22 may. 2024
Dear Cathleen Spence, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Devin Frank, GM
8/10 Bueno
Franz
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Franz
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
Jennifer
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente
Jennifer
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 21 may. 2024
Dear Jennifer, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Sincerely, Devin Frank, GM
10/10 Excelente
Taylor
Viaje de negocios
19 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy
Taylor
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 20 may. 2024
Dear Taykor, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Devin Frank, GM
6/10 Aceptable
Leslie
18 may. 2024
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Such friendly staff! We loved the beach. Room was dated and not very clean
Leslie
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 19 may. 2024
Dear Leslie, I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our Guest and hope to have you stay with us again. Thanks again for writing a review. Sincerely, Devin Frank, GM
8/10 Bueno
Richard
Viaje en pareja
18 may. 2024
Le gustó: Limpieza y servicio y personal
Older hotel, but w/many of the amenities we were looking for (i.e. easy access to beach; local places to eat) - but w/an older hotel. some items needed attention (squeeky stairway doors) - Also, in-room amenities were lacking (i.e. coffee and condiments, plus kitchenettes lacked eating utensils, bowls, plates or cups - but was otherwise a nice place to go to in St. Pete Beach for the price...
Richard
Se hospedó 5 noches en mayo de 2024
Respuesta de GM, el 19 may. 2024
Dear Richard, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your beach visit. Best, Devin Frank, GM
4/10 Malo
María
Viaje en pareja
17 may. 2024
The place smells terrible. You can’t open the windows. It’s an old building.
María
Se hospedó 4 noches en mayo de 2024
Respuesta de GM, el 20 may. 2024
Dear Maria, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. I'm sorry that you detected an odor. We appreciate the feedback and hope to serve you better in the future. Sincerely, Devin Frank, GM
10/10 Excelente
Shana
Viaje en pareja
15 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an awesome view of the beach from our room. There were so many amenities from having a private beach with cabanas with no extra charge. The beach bar was great with live music and bingo. The food was excellent at the restaurant. The staff was friendly and the maids took great care of our room. Not to mention the convenience of having a Publix across the street. Dolphin Beach Resort is where we will always stay when visiting St Pete's.
Shana
Se hospedó 5 noches en mayo de 2024
Respuesta de GM, el 16 may. 2024
Dear Shana, We are absolutely thrilled with the fantastic review! Thank you for your incredible support of our Dolphin Beach Resort and for recognizing our amazing staff and location. We had a wonderful time hosting you and can't wait to have you back! Best, Devin Frank, GM
10/10 Excelente
Sarah
14 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was so amazing! Who cares about the updates? It was super clean and the bar tenders were amazing ❤️
Sarah
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 15 may. 2024
Dear Sarah, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Devin Frank, GM
10/10 Excelente
Yeyny
14 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Yeyny
Se hospedó 2 noches en mayo de 2024
6/10 Aceptable
Roger
Viaje en pareja
13 may. 2024
Le gustó: Limpieza y servicio y personal
I've stayed here many times and it's fine...not great, just OK. It's right on the beach and we always get a beach front room which is great. Since the new owners took over, it's a little updated and cleaner than in years past and the bar staff and front desk staff were fine. The problem I had was that on Sunday (mothers day), I felt like I was in a third world country. There were a dozen unruly kids with no parents in sight...throwing things in and around the pool, wrestling and throwing each other in the pool, non stop screaming and nobody speaking English. There was a great band playing by the bar and you could hear them throughout the pool area until an inconsiderate family decided to play music from south of the border drowning out the sound of the band. Here's the issue...not one staff member was in sight the whole afternoon to settle down the wild indians or to get things in order for the people who wanted to relax by the pool. We had to go inside. I think that was the last time we'll be staying there...maybe a better quality hotel like the Bellweather or the Don gets our business next time.
Roger
Se hospedó 4 noches en mayo de 2024
Respuesta de GM, el 14 may. 2024
Dear Roger, I want to offer my heartfelt apology for the inconvenience caused by the inconsiderate guests during your stay. We make every effort to inform our guests about hotel etiquette to ensure a peaceful and pleasant stay for everyone. Your experience does not reflect our usual standard, and I hope you will give us another chance in the future. Please accept my apologies on behalf of our entire team. We value your feedback and will strive to make your next visit exceptional. Sincerely, Devin Frank, GM
10/10 Excelente
Kathleen
Viaje familiar
12 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked that you can walk out the patio to the beach and pool area
HD problems with the tv in the room though and had to have maintenance come to the room every day .
Kathleen
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 13 may. 2024
Dear Kathleen, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our amenities and friendly service while in town. I was sorry to hear about the TV issues, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon. Best, Devin Frank, GM
8/10 Bueno
Roland
Viaje en pareja
10 may. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Lots of great employees! Cares about the customers! Very helpful! We go back!
Roland
Se hospedó 4 noches en mayo de 2024
Respuesta de GM, el 10 may. 2024
Dear Roland, Thank you for your review of our hotel and our excellent staff. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Devin Frank, GM
8/10 Bueno
LouAnn
Viaje en pareja
9 may. 2024
Le gustó: Limpieza y condiciones de la propiedad
The restaurant and pool bar just adequate
LouAnn
Se hospedó 5 noches en mayo de 2024
Respuesta de GM, el 10 may. 2024
Dear John, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Devin Frank, GM
4/10 Malo
DANA
9 may. 2024
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
There was mold everywhere. The resort if from 1970 and they slapped a coat of paint on everything. Housekeeping stopped daily, but forgot to replenish soaps, towels, coffee. They only made the bed once and Never cleaned the floor.
DANA
Se hospedó 5 noches en abril de 2024
Respuesta de GM, el 10 may. 2024
Dear DANA, Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time spent sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Devin Frank, GM
6/10 Aceptable
Manuel
Viaje familiar
8 may. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Location great
Manuel
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 9 may. 2024
Dear Manuel, We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our location wonderful, but I regret that you didn't have a more exceptional overall experience. Thank you for being our Guest and providing us with some areas that we can improve upon so your next stay will be perfect. Sincerely, Devin Frank, GM
8/10 Bueno
Joel, Mount Gilead
Viaje en pareja
7 may. 2024
Le gustó: Limpieza y servicio y personal
The food was good at the resort and the drinks were stiff albeit a bit expensive. For the price of the stay it was a little lackluster but it's too be expected for beachfront
Joel
Se hospedó 7 noches en abril de 2024
Respuesta de GM, el 13 may. 2024
Dear Joel, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Devin Frank, GM
6/10 Aceptable
Larry
Viaje en pareja
7 may. 2024
No le gustó: Limpieza
A lot to do close. Nice restaurants near by. Bathrooms are in desperate need of updating. Otherwise nice place
Larry
Se hospedó 3 noches en mayo de 2024
Respuesta de GM, el 7 may. 2024
Dear Larry, It is fantastic to see that you had a pleasant stay overall. We appreciate your feedback and your compliments on our lovely location. We hope that you find your way back to our Dolphin Beach Resort in the near future. Sincerely, Devin Frank, GM
8/10 Bueno
Brian
Viaje familiar
3 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So it’s right on the beach and included a cabana. Slightly dated but would stay here again. Outside bar was ok but staff a little unfriendly. Front desk staff was very friendly and helpful.
Brian
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 4 may. 2024
Dear Brian, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel, service, and location. My apologies regarding the bar staff; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Devin Frank, GM
10/10 Excelente
Donna
Viaje en pareja
2 may. 2024
I was very skeptical with booking with Expedia since i had a horrible experience before. I decided to try again and this resort was advertised right on the money. This is a beautiful resort and the staff was extremely helpful. I will definitely stay here again in the future.
Donna
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 2 may. 2024
Dear Donna, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our resort as advertised and our friendly service. Thank you for taking the time to review your experience, and we hope to host you again soon. Best, Devin Frank, GM