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Opiniones de Hyatt Place Dulles Airport North

3 out of 5
Hyatt Place Dulles Airport North
21481 Ridgetop Cir, Sterling, VA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 504 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 269 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 1000 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Olga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved
Se hospedó 1 noche en abril de 2024
Respuesta de RA, el 21 abr. 2024
we appreciate your feedback. thank you for your Feedback.

10/10 Excelente

Daniela

Se hospedó 1 noche en agosto de 2023
Respuesta de RA, el 4 sept. 2023
Thank You Fou Your Feedback.

10/10 Excelente

Fernando

Se hospedó 2 noches en junio de 2023
Respuesta de RA, el 1 ago. 2023
thanks for the Feedback

10/10 Excelente

Noemi, Puebla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean, friendly service. Tasty food.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Yoni

Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente todo muy limpio las habitaciones muy bonitas
Se hospedó 1 noche en abril de 2021
Respuesta de Diana G, el 22 abr. 2021
Thank you for your feedback. We are glad you enjoyed the hotel and our efforts to provide safe, clean and sanitized spaces! We'd love to hear any additional feedback to help make your 4 out of 5 stay turn into a 5 out of 5 at your next visit! We look forward to welcoming you back. Safe travels!

10/10 Excelente

Pedro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2021
Respuesta de Hyatt Place Sterling, el 2 abr. 2021
Thank you for your review. We are so glad you have enjoyed your stay!

8/10 Bueno

kristy, Virginia Beach

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el servicio de transporte desde y hacia elaeopuerto es limitado hasta las 10p.m. y nuestro vuelo aterrizo a las 10p.m y no pudimos obtenert el servicio de transporte.
Se hospedó 2 noches en enero de 2021

8/10 Bueno

Nelson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020

6/10 Aceptable

Carlos

Viaje familiar
No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Juan carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Wilber G

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de GM, el 25 feb. 2020
Hello , Thank you for great star ratings. We thank you for being our guest and look forward to your return visit soon! Best, Ashish Sharma General Manager Hyatt Place Sterling

4/10 Malo

Gabriel

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
They were in Construction or Renovation when we stayed , all entrance and lobby dirty. The elevator dirty with contructions dust and dirt. When I did the reservation website does not show that hotel was under contructions
Se hospedó 2 noches en febrero de 2024
Respuesta de RA, el 28 abr. 2024
thank you for your feedback.

4/10 Malo

Miriam

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was dreadful. There was trash in the garbage and hair all over the bathroom. I didn't want to stay. We left after 45 minutes. Shame on Hyatt for attaching their name to this property.
Se hospedó 1 noche en abril de 2024
Respuesta de RA, el 26 abr. 2024
we appreciate your business and thank you for your Feedback.

10/10 Excelente

Mike

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice rooms. The gym and breakfast are nice too.
Se hospedó 5 noches en abril de 2024
Respuesta de RA, el 26 abr. 2024
we appreciate your business and thank you for your Feedback.

10/10 Excelente

Devanne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay at this hotel! Room was very spacious, clean and comfortable. Would definitely recommend!
Se hospedó 3 noches en abril de 2024
Respuesta de RA, el 19 abr. 2024
we appreciate your business. Thank you for your feedback.

8/10 Bueno

Linda

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de RA, el 19 abr. 2024
we appreciate your business. Thank you for your feedback.

10/10 Excelente

joe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the quiet place.
Se hospedó 1 noche en abril de 2024
Respuesta de RA, el 13 abr. 2024
we appreciate your business. thank you for your Feedback.

10/10 Excelente

Daniel

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very clean safe and friendly
Se hospedó 7 noches en abril de 2024
Respuesta de RA, el 13 abr. 2024
we appreciate your business. thank you for your Feedback.

8/10 Bueno

Maretta

Le gustó: Limpieza y servicio y personal
For me I require basically three things from my hotel stay. 1. A clean room ( no need for housekeeping during my stay I will maintain) 2. A great breakfast spread ( I need eggs, a protein, and fruit) 3. A roomy room ( I specifically picked this room because of the slight room divider and the ability for the tv to swivel). This hotel did great. I have opportunities for them: have at least one working elevator during guests stay, a working ice machine (possibly on multiple floors), and greet your guests when they come in. Other than that. As someone who loves a good hotel stay I will give you all a 3 out of 5. On the positive side due to no elevator I got my steps in quicker for the day 😊.
Respuesta de RA, el 28 mar. 2024
Really Appreciate your Feedback. Thank You so Much.Hope to see you again.

10/10 Excelente

Peter

Se hospedó 1 noche en marzo de 2024
Respuesta de RA, el 15 abr. 2024
Appreciate your feedback. Thank you for your business

10/10 Excelente

Shampa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de RA, el 23 mar. 2024
Thank you for your Feedback.

10/10 Excelente

JEAN MARIE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to our destination
Se hospedó 2 noches en marzo de 2024
Respuesta de RA, el 19 mar. 2024
Thank you for your Feedback

4/10 Malo

Qin

Viaje de negocios, Viaje familiar
No le gustó: Condiciones de la propiedad
Upon first entering the hotel, we smelled some strong painting orders. The elevatory arrived was covered with painting tapes. When walking to our room, we found three hotel cleaning ladies huddled on the floor right outside our room. The room was clean but no one came to fresh the room or change towels. When asked, we were told that the room is only cleaned every three days.
Se hospedó 2 noches en marzo de 2024
Respuesta de RA, el 9 mar. 2024
Thank you for your feedback

10/10 Excelente

Mario, Sterling

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de RA, el 9 mar. 2024
Thank you for your feedback

10/10 Excelente

Lana, Potomac Falls

Le gustó: Limpieza
Se hospedó 3 noches en febrero de 2024
Respuesta de RA, el 6 mar. 2024
Thank you for your Feedback.

6/10 Aceptable

Marcus

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de RA, el 6 mar. 2024
Thank you for your Feedback.

10/10 Excelente

Paulla

Se hospedó 2 noches en febrero de 2024
Respuesta de RA, el 23 mar. 2024
Thank you for your Feedback.

10/10 Excelente

Miosoty, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de RA, el 24 feb. 2024
Thank you for your Feedback.

8/10 Bueno

Steve, Chino

Se hospedó 1 noche en febrero de 2024
Respuesta de RA, el 23 mar. 2024
Thank you for your Feedback.

8/10 Bueno

Durant

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
It will be beautiful once the renovations are complete. The breakfast was very good and well thought through even during the construction
Se hospedó 1 noche en enero de 2024
Respuesta de RA, el 27 ene. 2024
Thank You For Your Feedback.

4/10 Malo

Youssef

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Property was under construction. No pool or gym
Se hospedó 2 noches en enero de 2024
Respuesta de RA, el 27 ene. 2024
Thank you for your Feedback.

2/10 Terrible

Ian

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Se hospedó 13 noches en diciembre de 2023
Respuesta de RA, el 22 ene. 2024
Thank You for your Feedback

2/10 Terrible

farhat

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was under renovation. The fire alarm went off one night 5 times for no reason staring 4 am. And then with lack of sleep the hotel continued with their instruction and drilling no consideration on what happened. And then they noticed there will be no water for few hours in the morning. We checked out of that hotel. Perhaps once the renovation is complete and they have a better management in place the place will get better but till then highly encourage for folks to stay away from this place
Se hospedó 5 noches en diciembre de 2023
Respuesta de RA, el 22 ene. 2024
Thank You For Your Feedback.

2/10 Terrible

Cynthia

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel looked nice from the outside and the room. The building was under construction or renovation. They should have closed until it was done. 1. Noise from 8am to 6pm where you couldn't hear the person next to you. 2. Water off from 11am to 3pm 3. The Most Annoying... Fire Alarm went off 5xs within 24hrs. Including the fire dept. Coming out at 4am and we stood outside in the cold to be told nothing. We left after that could not take it anymore.
Se hospedó 2 noches en diciembre de 2023
Respuesta de RA, el 22 ene. 2024
Thank You For Your Feedback.

10/10 Excelente

Khemeran Ing

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de RA, el 22 ene. 2024
Thank You for your Feedback

2/10 Terrible

Zerui

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed at this hotel Dec 28-29, and nothing about this hotel is good. It's really a disgusting experience. Loud noises, false fire alarms, terrible shuttle, irresponsible and unreachable manager... I don't recommend anyone to stay here. When I arrived at the airport, I called the hotel for pickup service as instructed(Actually I called them to schedule a pick-up in advance, but they told me only to call after arrival). They said the shuttle would come in 20 minutes, but I waited for 1 hour and 30 minutes until I found the shuttle (during which I called them several times). And the shuttle had "Hyatt Place Dulles South" on it, a completely different hotel. How can I know it's heading to my hotel with nobody telling me about this? If I didn't ask the driver whether it was heading to Hyatt Place Dulles, I'm afraid I had to wait for a longer time. Then, it's the most disgusting thing about this hotel. During a single night, four fire alarms happened on 5pm Dec 28, 4 am, 5 am, 6 am Dec 29. And everyone in the hotel was disturbed by these loud and uncomfortable beeping sounds in their sleep, and had to evacuate with nearly no clothes and bare foot, suffering in the cold wind of the midnight. The fire department later arrived, only to announce that each of the 4 alarms was falsely triggered. Then I asked for compensation, but the front desk only gave me a card with the manager's info. I emailed but had no response till now. Loud noises from renovation are disturbing, too.
Se hospedó 1 noche en diciembre de 2023
Respuesta de RA, el 22 ene. 2024
Thank You For Your Feedback.

10/10 Excelente

Orlando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There were a couple of beer bottles around the parking area. Other than that excellent service
Se hospedó 1 noche en enero de 2024
Respuesta de RA, el 22 ene. 2024
Thank You For Your Feedback.

6/10 Aceptable

Jayelle Brittany Daneeque St, Anderson

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
While it was very close to the airport and a nearby metro station, the hotel was under construction which was very noisy. The staff were sweet and try to accommodate as much as possible. On one of the nights I stayed there, the fire alarm went off from 4am till about 7:55am which meant exiting the building several times when it was 30°F. They did not offer any compensation for the interruption that occurred with the fire alarm repeatedly going off or the constant construction noises. Overall, I would go back mainly for the staff but not when all that was going on.
Se hospedó 7 noches en diciembre de 2023
Respuesta de RA, el 22 ene. 2024
Thank You For Your Feedback.

6/10 Aceptable

Biju

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I booked through Expedia and wasn’t told there was construction going on. There was drilling going on in the floor above. Also, the fire alarm went off 3 times within the 24 hours we were there, including at 4am and 6am On a positive note, the staff was very nice.
Se hospedó 2 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

2/10 Terrible

Crystal

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was an eventful evening! There was nobody at the hotel desk for a while when we got there. Their key system was down so they had to manually escort us and every other guest to their rooms. Then the fire alarm goes off in the middle of the night, evacuating the entire building. Fire trucks came, we were cleared to go back in, but nobody had keys so we still had to wait for someone to let us back in. We tried to sleep for an hour, then the fire alarm went back off lol. Thankfully we had our bags ready to go the second time so we just left the building. Now we're at the airport!
Se hospedó 1 noche en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

8/10 Bueno

Mary

Viaje familiar
Le gustó: Limpieza
Efforts being made to upgrade property.
Se hospedó 4 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value
Seems to be a preferred hotel for foreifn travelers before dulles flights. Being renovated. Comfortable and clean. Good breakfast. Big rooms. Couch and desk area.
Se hospedó 7 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

6/10 Aceptable

Hussam

Respuesta de RA, el 10 feb. 2024
Thank you for Your Feedback.

6/10 Aceptable

Bradley

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed hotel under renovation
Hotel was under renovation, loud noises from above. One elevator covered in drywall.
Se hospedó 5 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a pleasant stay
We use this hotel often, & are never disappointed in the service, comfort, & breakfast choices.
Se hospedó 6 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay!
Good location, close to points of interest in the area.
Se hospedó 1 noche en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

10/10 Excelente

Marcus

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love the newly updated rooms...
I've been staying at this particular location for well over seven years now each time I'm in the area. I have to say that I loved the newly renovated look and feel of the rooms. While I know things are still a work in progress, I'd love to also see them finally get rid of those plasma screen televisions and add a microwave to each room now that the smaller sinks have been removed. Otherwise, all that additional counter space just seems wasteful. Keep up the great work...
Se hospedó 7 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

10/10 Excelente

Thuan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.

6/10 Aceptable

muhammad

No le gustó: Condiciones de la propiedad
2**
Se hospedó 2 noches en diciembre de 2023
Respuesta de RA, el 30 dic. 2023
Thank You For Your Feedback.