Vista frontal de la propiedad

Opiniones de Waterloo Inn

2 out of 5
Waterloo Inn
3951 E Budweiser Ctr, Stockton, CA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 45 de 119 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 27 de 119 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 119 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 119 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 119 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Yolanda

Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 16 abr. 2024
Yolanda- - Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

Mario

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 22 ago. 2023
Mario- Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de GM, el 31 mar. 2023
Jose- Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

8/10 Bueno

Miguel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusto
Se hospedó 1 noche en marzo de 2023
Respuesta de GM, el 29 mar. 2023
Miguel- Muchas gracias por tu reseña.

2/10 Terrible

Leonardo

Se hospedó 1 noche en marzo de 2023
Respuesta de GM, el 12 abr. 2023
It is disappointing to hear that your last minute stay with us didn't meet your expectations. We apologize for any concerns you may have experienced due to current renovations occurring at the hotel. Please know our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels

10/10 Excelente

Gaby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de GM, el 13 abr. 2022
Thank you very much for your review. Your feedback on our renovation is extremely valuable to us and future guest, as we are striving to improve every guests stay with us. With much appreciation,

4/10 Malo

Jose

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No tenía plancha para ropa y mucho ruido azotaban las puertas durante la noche las camas rechinan mucho
Se hospedó 1 noche en octubre de 2021
Respuesta de GM, el 18 oct. 2021
Thank you very much for your review. Your feedback is extremely valuable to us, as we are striving to improve every guests stay with us. We are currently under renovation at the Waterloo Inn, which we are in the process of implementing many upgrades to the property. A simple call to the front desk would have solved the issues you had with your stay. Alerting staff during your stay of any issues would help solve any issues a guest may have during their stay. We will strive to make your future stay better. With much appreciation, General Manager

10/10 Excelente

Kendra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Kendra- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice customer service
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 2 abr. 2024
Jonas- Thank you very much for your review. Your feedback is extremely valuable to us and future guests, as we will keep striving to improve every guests stay with us. Look forward to you staying with us again!

10/10 Excelente

Jonas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good customer service
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 2 abr. 2024
Jonas- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

2/10 Terrible

Joey

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had two prostitutes and a pimp stay across from the hallway with us when I was on a softball tournament for my daughter had to call the police two times was up till two in the morning then a bunch of people came in alarm sounding and two cat bites outside our window. It was disgusting. There was pee on our towels, and it was the worst experience hotel I’ve ever had I do not ever recommend this to anybody ever anytime anyhow
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 28 mar. 2024
Joey- We are sorry that you were disturbed by other guest's noise during your visit. From time to time, hotels encounter guests that disobey hotel rules, which involves being removed from the property. We understand that a quiet and comfortable environment is essential to our customers, and we will do our best to minimize any disturbances in the future. Our front desk team is always available to try and rectify any issues you may have during your stay. If you have any suggestions for improving, please don't hesitate to contact us directly. Wish you all the best in your future travels.

10/10 Excelente

Jonas

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 16 abr. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Appreciate the friendliness
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 28 mar. 2024
Jonas - Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

2/10 Terrible

James

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
James- Thank you for taking your time to share your feedback. It is disappointing to see from the rating given that your stay with us didn't meet your expectations. Alerting the front desk team of any concerns during your stay can help rectify any issues you may have occurred during you stay. We appreciate your feedback and wish you all the best in your future travels.

10/10 Excelente

Stephanie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing very kind and friendly! The room was clean and spacious! I'm a very happy customer, I was pleasantly surprised after having a horrible experience and the budget in and suites the Waterloo inn was a breath of fresh air, highly recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Stephanie- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. Look forward to you staying with us again!

10/10 Excelente

Merri

Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 28 mar. 2024
Merri- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

4/10 Malo

Shannon

No le gustó: Condiciones de la propiedad
No fridge, microwave, or desk with chair. Not even a hairdryer. Had only one large towel. Didn't even have a towel rack. Old and worn facility. It did have a working TV.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 16 feb. 2024
Shannon- Thank you for taking your time to share your feedback. It is disappointing to hear that your stay with us didn't meet your expectations. Alerting the front desk team for any amenities mentioned will help resolve these issues of concern and help you enjoy your stay; the hotel is still under going renovation. We appreciate your feedback and wish you all the best in your future travels.

10/10 Excelente

Jonas

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good staff and comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 24 feb. 2024
Jonas- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 Aceptable

Kianna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Price was decent
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 25 ene. 2024
Kianna- Jonas- Thank you very much for your review. We appreciate your feedback and look forward to welcoming you back soon!

10/10 Excelente

Jonas

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

Jonas

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 25 ene. 2024
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 28 dic. 2023
Jonas-Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

Jonas

Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 28 dic. 2023
Jonas-Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Jonas

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 5 dic. 2023
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 Excelente

Sofia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 1 dic. 2023
Sofia-Thank you very much for your review. Look forward to welcoming you back soon!

4/10 Malo

Jonas

Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 28 dic. 2023
Jonas-Thank you very much for your review. Look forward to welcoming you back soon!

2/10 Terrible

Scott, Roseville

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
A#1 staff was great. UNFORTUNATELY this is the most bare bones property I've EVER stayed at in the US or overseas. It is a shelter with a bed. No desk. No legitimate furniture. Outside premised and windows feel like an abandoned warehouse. Go here to sleep... (I'm afraid to have slept on the bed and have yet to do it I will do lots more reviews by word of mouth as the people who came to visit me in the area were so distraught over the premises they said they would avoid it and tell others.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 5 nov. 2023
Scott- Thank you very much about your feedback about our staff here at the Waterloo Inn. It is disappointing to hear that you stay with us didn't meet your accommodation standards. We are still undergoing the final phase of our room renovation(s). Please know property details and current renovation pictures are posted online for review to see before booking with us and know our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels.

2/10 Terrible

Fernando

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Run down .. every room smell like cigarettes, very rundown motel
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 5 nov. 2023
Fernando- It is disappointing to hear that your stay with us didn't meet your expectations. We are still in the process of completing our renovation and apologize that your accommodation standards weren't met. The Waterloo Inn is a fully non smoking hotel but guests are still able to smoke outside. Please know our property details and pictures are posted online before booking and our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels.

8/10 Bueno

Jonas

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 5 nov. 2023
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

Jonas

Viaje de negocios, Viaje en pareja
Le gustó: Servicios
Friendly staff
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 31 oct. 2023
Jonas- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 Bueno

Jonas

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 28 oct. 2023
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

Esther

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not a bad area, there's several places to get something to eat.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 28 oct. 2023
Esther- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

Jonas

Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 1 dic. 2023
Jonas- Thank you very much for your review!

10/10 Excelente

Leamarie

Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 1 dic. 2023
Leamarie- Thank you very much for your review. Look forward to welcoming you back soon!

2/10 Terrible

Cristian

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 24 oct. 2023
Thank you the rating of your stay. A detailed feedback is extremely valuable to us, as we will keep striving to improve every guests stay with us. Wish you all the best in your future travels.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would not recommend
Hotel is run down, not clean, non smoking room smelled like cigarettes. No end tables no clock.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 24 oct. 2023
Dwight- It is disappointing to hear that your stay with us didn't meet your expectations. We are still currently awaiting final furniture pieces for our first floor rooms, which was alerted upon check-in if decided you did not to want to stay on our higher floors. The Waterloo Inn is a fully a non-smoking hotel, but guest are allowed to smoke outside. Wish you all the best in your future travels.

8/10 Bueno

Jonas

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
People were ok, friendly
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 24 oct. 2023
Jonas- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us.

4/10 Malo

David

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 17 oct. 2023
David- Thank you very much for your candid score of your recent stay at our hotel. Feedback is extremely valuable to us, as we strive to improve with each and every stay. I would greatly appreciate your comments about aspects of your stay so that we can make sure every guest has a wonderful stay. Look forward to welcoming you back soon.

10/10 Excelente

Neary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 16 oct. 2023
Neary- Thank you very much for the excellent score. Look forward to welcoming you back soon!

8/10 Bueno

KAZUNORI, Sendai Aobaku

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 16 oct. 2023
Thank you very much for your positive score. Look forward to welcoming you back soon!

8/10 Bueno

Polly

Le gustó: Limpieza y servicio y personal
Clean bare bones.
I don't know what folks look for when they choose a hotel. I needed a place that took dogs. I have two, very small toy poodles. I also hate places that smell like old carpet. Now the Waterloo Inn is not luxury. If you want to pay more for that then you go somewhere else. The staff here is EXTREMELY friendly! I have been to many expensive hotels and the staff were less than kind. My room had a bare floor which I loved! My dogs had no issues with wanting to mess on the floors because they were clean. My bed was extremely comfortable. I will easily stay here again!
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 15 oct. 2023
Polly- Thank you very much for your review. Feedback like this is extremely valuable to us and our future guests; as we keep striving to improve every guests stay with us. We look forward to welcoming you back soon!

8/10 Bueno

Rafael

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 14 oct. 2023
Rafael- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 Bueno

George

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Never been really nice environment close to food and freeway!
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 14 oct. 2023
George- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. Look forward to welcoming you back soon!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay. We next will come back.
Mina was very helpful, friendly and dedicate. And she offer to upgrade without additional charge for the. She even gave me some lemongrass to expand my garden at home. Excellent service. Thank you
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 14 oct. 2023
Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. Look forward to you staying with us again!

10/10 Excelente

Yiming

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
not bad for stay
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM, el 10 sept. 2023
Yiming- Thank you very much for your review.