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Opiniones de Fairfield Inn & Suites by Marriott Stony Creek

2.5 out of 5
Fairfield Inn & Suites by Marriott Stony Creek
10462 BLUE STAR HIGHWAY, Stony Creek, VA

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 130 de 162 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 162 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 162 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 162 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 162 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Vadim

Se hospedó 1 noche en mayo de 2023
Respuesta de sharmaine (Front Office Manager), el 5 jun. 2023
Hello Mr. Vadim on behalf of Fairfield Stony Creek VA . we like to thank you for choosing our hotel for your lodging needs. We hope you enjoyed your stay just as we enjoyed having you. hope you had a safe trip home and we hope to see you again soon.

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Building is in beautiful condition.
Se hospedó 1 noche en mayo de 2024
Respuesta de Rich C., el 23 may. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

6/10 Aceptable

Klaudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is fairly new but it’s located at the very busy and noisy road intersection. The windows do not block any noise. It’s impossible to sleep at night. Will not be returning.
Se hospedó 1 noche en mayo de 2024
Respuesta de Rich C., el 20 may. 2024
Thank you for your feedback. We’re sorry to hear that your stay was disrupted by noise from the road intersection. Ensuring our guests have a restful night is a top priority, and we apologize for falling short in this area.We understand how important a quiet environment is for a good night's sleep, and we regret that the noise level affected your stay. While our location can be convenient for many travelers, we recognize that street noise can be an issue for some guests.Thank you for bringing this to our attention. We hope you might reconsider staying with us in the future and give us another chance to provide you with a more comfortable stay. Safe travels.

10/10 Excelente

Jerri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Great property
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 15 may. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Louis A.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenience right off highway halfway to my destination
Se hospedó 1 noche en mayo de 2024
Respuesta de Rich C., el 9 may. 2024
Thank you for your excellent rating and for choosing to stay with us! We're thrilled to hear that our location right off the highway was convenient for your travels.Providing a convenient and accessible location for our guests is important to us, and we're glad that our hotel met your needs in this regard.We hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels, and we look forward to seeing you again soon!

10/10 Excelente

Lynn

Se hospedó 1 noche en mayo de 2024
Respuesta de Rich C., el 28 may. 2024
Thank you for your 5 out of 5 rating! We appreciate your positive feedback and are pleased to hear that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again.

10/10 Excelente

Jacques

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New, very clean and comfortable, well located next to the highway
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 29 abr. 2024
Thank you for sharing your positive feedback with us. We're thrilled to hear that you found our hotel new, clean, and comfortable. Providing a comfortable and convenient experience for our guests is always our top priority, and we're glad to hear that we met your expectations.Our convenient location near the highway is designed to provide easy access for travelers like yourself, and we're pleased to know that it served you well during your stay.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Vicki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 25 abr. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The unit was bright and super clean. Loved taking a shower in the stall. There was a full fair of good breakfast items. Excellent!!!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 23 abr. 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and that you found your unit to be bright and super clean. It's wonderful to know that you appreciated the shower stall and the full array of breakfast items we offer.Your satisfaction is our top priority, and we're thrilled that we were able to provide you with an excellent experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excelente

WILLIAM

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was ok
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 22 abr. 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that your overall experience was satisfactory.If there are any areas where we can improve and make your next stay even better, please feel free to let us know. Your feedback is important to us as we strive to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Beth

Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 6 may. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bueno

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, new clean property. For being so new it was disappointing how thin the walls were. You could hear people talking and cell phones ringing. We faced the street and it was noisy. It was a great on and off location and the staff was very friendly, especially LaTonya!
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 15 abr. 2024
Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our property nice, new, and clean. We apologize for any inconvenience caused by noise from neighboring rooms and the street. Your comments regarding the thin walls will be taken into account as we continuously strive to improve our guests' experience.We're delighted to hear that LaTonya and the rest of our staff made your stay pleasant. We will pass along your kind words to her and the team.We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excelente

Tiffany

Le gustó: Condiciones de la propiedad
Great hotel and excellent staff
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 15 abr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Diana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sparkling clean, friendly staff, and a delicious egg white fritatta available at the breakfast buffet
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 11 abr. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bueno

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Can’t seem to enter “other” Good stop on the road for us. Limited dining although the place next door is ok. Don’t love the big truck stop next door where they run their engines/generators all night
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 11 abr. 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be a good stop during your journey. Your satisfaction is our priority, and we're glad to have provided you with a comfortable stay.We understand your concerns regarding the limited dining options and the noise from the nearby truck stop. While we strive to provide a peaceful environment for our guests, we regret any inconvenience caused by the noise disturbances. Rest assured, we'll explore potential solutions to address this issue and enhance the overall experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future

10/10 Excelente

Pat

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice breakfast friendly helpful staff
Se hospedó 1 noche en abril de 2024
Respuesta de Rich C., el 5 abr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect accommodation right on I95 for an overnight with our dog. Fresh decor and great service
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 2 abr. 2024
Thank you for taking the time to leave us such a positive review! We're delighted to hear that you enjoyed your stay with us and that our location and accommodations were perfect for your overnight stop with your furry friend.It's wonderful to know that you appreciated our fresh decor and great service. Providing exceptional hospitality is always our top priority, and we're thrilled that we could exceed your expectations.We hope to have the pleasure of welcoming you and your dog back for another comfortable stay whenever your travels bring you our way. If there's anything we can assist you with in the future, please don't hesitate to let us know.

10/10 Excelente

Kevin A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean updated hotel. Courteous staff. Will go back when needed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 28 mar. 2024
Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

2/10 Terrible

Nicole

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I walked in and told them I had a reservation for the night, I was told that there were no rooms available, and that Expedia overbooks the rooms. Luckily there was a Hampston Inn next to it and we were able to stay there. The Fairfield Inn charged me, they said I was a no show, and weirdly enough, I supposedly checked in at 3:28 am and checked out at 10:57am. I contacted Expedia twice already to explain the situation twice as well, they said not to worry about it, but it has been a hassle because I am on the road. I am a bit upset.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 25 mar. 2024
We sincerely apologize for the inconvenience and frustration you experienced during your recent attempt to stay at our Fairfield Inn. It's deeply regrettable that we were unable to accommodate you due to an overbooking issue, and we understand how upsetting and disruptive this situation must have been for you.Please rest assured that we take these matters very seriously, and we are investigating what went wrong to prevent similar incidents in the future.We truly value your feedback and appreciate your understanding. If there is anything further we can do to assist you or if you have any additional concerns, please don't hesitate to contact us directly.Once again, we apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 25 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Volodymyr

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 25 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Karl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely easy check in. Facility is new and very clean. Easy well lit parking
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 18 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bueno

Tyler

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C., el 13 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Lauren

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean & friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 5 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Dan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great place for an over night. The property was clean, beds were comfortable, two restaurants near by for dinner. Breakfast was excellent with a few hot options as well. Highly recommended to stay here.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 29 feb. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Bueno

Kenneth

Le gustó: Limpieza
Clean economical room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 29 feb. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient, right off the highway. Clean new room, highly recommend!
Se hospedó 1 noche en febrero de 2024
Respuesta de RIch C., el 26 feb. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 26 feb. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

2/10 Terrible

Bernard

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
Room had ladybug infestation in bathroom and fire alarm went off 5 times
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 19 feb. 2024
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. The issues you encountered during your stay is not indicative of the level of service our guests have come to expect and very sorry you had to encounter them. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to ensure an issue like this does not happen again in the future. We hope that you will consider giving us another chance should your travels bring you back to the area!

10/10 Excelente

Bill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 15 feb. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great find
Very happy we decided to stop driving for the night & found this hotel. Clean, modern, great staff & breakfast. Nice Italian restaurant located next door. Will def stay here again
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 12 feb. 2024
Thank you so much for taking the time to review your stay at our property. We're thrilled to hear that you enjoyed your stay at our hotel and that you loved our location, breakfast, cleanliness, and staff. We work hard to provide the best service and experience for our guests, and we are happy that is what you experienced. We hope we have the opportunity to host you again in the future! Thanks again for choosing to stay with us!

10/10 Excelente

SUSAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was wonderful with mini quiches. Staff was extremely helpful and pleasant. Will continue to make this a destination while driving to Florida.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 12 feb. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your comments and your perfect rating of 5 out of 5.We're thrilled to hear that you enjoyed our breakfast offerings, particularly the mini quiches and that our staff provided you with helpful and pleasant service. It's fantastic to know that we've become a destination for you while traveling to Florida, and we're honored to have earned your loyalty.We look forward to welcoming you back on your future journeys, and we'll continue striving to provide you with excellent service and delightful experiences. If there's anything specific you'd like to see or any additional ways we can enhance your next visit, please don't hesitate to let us know.Thank you again for your kind words, and we can't wait to have you stay with us again soon!

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, easy access a few food options
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C., el 7 feb. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right off 95, clean and comfortable new hotel!
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 31 ene. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Timothy

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 2 feb. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only thing unique was I took a king bed and the room had not one but two (?) 55 inch or larger TV’s on opposite walls. One at the foot of the bed and the other across from the couch? A bit of overkill I thought.
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 30 ene. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has excellent service and great staff. Clean room and nice breakfast. Will definitely stay again
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 25 ene. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
Excellent, very convenient to the interstate, super clean, very friendly staff. New build only 2 yrs old. Only downfall not many restaurants near by. Will diffinalty stay again and will recommend to others
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 23 ene. 2024
Thank you for choosing to stay with us and for the outstanding 10/10 rating! We appreciate your time and your enthusiastic comments about your experience.We're thrilled to hear that you found our hotel excellent, convenient, super clean, and with very friendly staff. Your mention of our relatively new build is noted, and we're glad you enjoyed the modern amenities.We understand the limitation regarding nearby restaurants and appreciate your understanding. However, we're grateful for your commitment to staying with us again and recommending us to others.If there are any other details you'd like to share about your stay or if there's anything we can do to make your next visit even better, please feel free to let us know.We look forward to the pleasure of serving you again and appreciate your loyalty.

8/10 Bueno

Gail

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 18 ene. 2024
Thank you for choosing to stay with us and for providing your feedback with an 8 out of 10 rating. We appreciate your time and your decision to share your experience.If there are specific details you'd like to share about your stay or if there's anything we can do to make your next visit even better, please feel free to let us know.We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Tanisha

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I never stayed on the room and yet I was charged for the nights stay.i never received the key or anything
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 18 ene. 2024
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. If you can reach out to us directly at the property we would love to get some additional details regarding your issue so we can work towards a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.

10/10 Excelente

Lynn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff and quick check in. Convenient location and clean rooms.
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 15 ene. 2024
Thank you for choosing to stay with us and for the outstanding 10/10 rating! We appreciate your positive feedback about our great staff, quick check-in process, convenient location, and clean rooms.It's wonderful to know that your experience with us was enjoyable, and we're honored to have met your expectations. If there's anything specific you loved about your stay or if there are any preferences you'd like us to note for your future visits, please feel free to share.We look forward to the pleasure of serving you again and providing another excellent experience on your next visit.

10/10 Excelente

Doree

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Vv
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C., el 8 ene. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, I was very happy with this hotel. Access from the highway was very convenient, and the hotel was clean and bright, and very welcoming. The staff was friendly and professional, and although the hotel offers a free, continental breakfast, it did actually include hot breakfast items as well. I would definitely recommend this venue and will stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 28 dic. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Easy access off highway. Room was clean and comfortable. We booked it again for on our travels for the way back home too.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 27 dic. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you appreciated how clean and comfortable our rooms are. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Thiago

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 16 ene. 2024
Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

10/10 Excelente

Raz

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 26 dic. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Marco

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 22 dic. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Carla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Resting Spot
This was such a warm friendly hotel to check into to break up our long coastal road trip. Even our pup was welcome!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 21 dic. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Lynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is exceptionally helpful. We had a minor issue with the room and the employee at the front desk, whose name we unfortunately didn’t note, immediately gave us a new room and even offered us drinks or snacks from the shop - all this with a smile. We tried this hotel last year on our way to Florida from Montreal and we have not been disappointed on our four stays since then. We highly recommend it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 19 dic. 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our staff's exceptional service left a lasting impression, especially in resolving a minor issue promptly. It's heartening to know that our team went above and beyond to ensure your comfort, offering you a new room and even drinks or snacks with a smile.We appreciate your loyalty and the trust you've placed in us during your four stays. Your recommendation means a lot to us, and we're delighted to have been part of your journey from Montreal to Florida. We look forward to welcoming you back for many more enjoyable stays in the future.

10/10 Excelente

Murville

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C., el 15 dic. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!