10/10 Excelente
Susan W.
12 jun. 2025
The home was beautiful and clean with great outdoor areas and a convenient location. It was very comfortable with lots of extras like Sonos, hot tub, and well-appointed kitchen. Check-in was easy and communication was prompt.HOWEVER, if you are booking this home and planning to spend pool time, I highly suggest you consider something else. The property description listing pool access is very misleading! A pool was a must for us in searching for the right property. This home, however, does not have any special access to a pool. She simply means that the city of Sedona has a public pool which you can pay to visit (just like everyone else). When I asked about it on Day 2, she told me to "look it up." I did, and it said "Temporarily Closed." So, we spent zero time by a pool. When I shared this information and how disappointed we were (as our plans included afternoons at the pool), she said she was sorry, and asked what she could have done differently. I suggested she amend the listing to a more accurate explanation of the pool access. She said she would not be doing that, and offered no other concession. This was very disappointing as she had several avenues to do something a little "extra" to make things right.
Susan W.
Se hospedó 7 noches en mayo de 2025