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Opiniones de Days Inn by Wyndham Sulphur West

2.5 out of 5
Days Inn by Wyndham Sulphur West
2600 Ruth St, Sulphur, LA

Opiniones

5.2
Puntuación de 10, es decir, Excelente. Basada en 23 de 97 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 97 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 97 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 97 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 97 opiniones" "

4.8/10

Limpieza

6.4/10

Servicio y personal

3.8/10

Servicios

4.4/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Raul, Houston

Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Xxx
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Yohana

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pesima higiene
Se hospedó 4 noches en febrero de 2024
Respuesta de Grace, el 8 abr. 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

6/10 Aceptable

Gabriel

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
El hotel se encuentra en renovación, por lo que hay mucho movimiento y las habitaciones no se encuentran en las mejores condiciones.
Se hospedó 4 noches en junio de 2023
Respuesta de Hitesh nagpal, el 21 jun. 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes.We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Alfredo

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

2/10 Terrible

Matthew

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very filthy not in a good condition to stay in
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jahmal

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the dirtiest day inn ive ever seen doors that donf lock nothing clean. Smells. Like hot 2 days old garbage made reservation for a king bed didn’t have any clean or unoccupied gave us another room thats a double but the door wouldn't lock the third one was so nasty dirty.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Abdel

No le gustó: Limpieza y condiciones de la propiedad
I would never stay here again if my life depended on it…. No hot water, doors wouldn’t open so someone always had to come open the door for me, last night at 10 ish some lady banged on the door saying “ house keeping”. I wouldn’t recommend going there
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Regan

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Andre

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property was very unkept and not that clean.Supposed to had a Continental breakfast.....it was a waffle machine and a metal dispenser....lol.....that was unbelievable.The rooms were not eye appealing at all....dirty carpet....no soap in the bath room and had to keep requesting towels.The pool was a hot mess!All we got was a bed to sleep in.....that house keeping never showed up to clean or bring fresh towels to..The staff was pretty descent at the front desk,but overall.....I wouldn't recommend this Days Inn....hate to say that,but it is what it is.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Brent

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Ice machine in front was not working and there was no coffee in lobby on Saturday morning
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Elijah

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
We stayed there for one night and it was really weird, the room smelled to smoke the AC didn’t work the room didn’t had towels, soap or anything that usually a room has, the bed wasn’t clean at all I truly don’t recommend this place.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Jon

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Run by crack heads. Random drug addicts knocking on your door asking for money. Front desk will tell you that you have to pay more a couple hours after checking in even though you paid in full on Expedia. Hookers in the back lot propositioning people as they exit rooms. Scuzzy place. Would not recommend to anyone. 0/5.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Mike

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The staff was great and the location was excellent. I was in a nonsmoking room the blankets had cigarette burns, the towels were old and stained badly. I didn't bathe at this location. Neither washed my face because of the towelswas so nasty. The curtians was broken so i had no true privacy. At all.
Se hospedó 1 noche en abril de 2024
Respuesta de Grace, el 8 abr. 2024
We are sorry to hear that. If there is any concern please feel free to reach out to front desk for a replacement.

6/10 Aceptable

Monique

Viaje en pareja
No le gustó: Limpieza y servicios
Le seul membre du personnel présent semble devoir s'occuper de tout : ménage, accueil... donc, quand on le cherche, on ne le trouve pas et on doit attendre encore et encore. La pauvre dame court partout, elle n'arrête pas ! À notre arrivée après 15 h, la chambre n'était pas disponible. Nous avons dû attendre que le ménage soit fait. Les draps ont-ils tous été changés ??? Nous avons un doute. Le tapis de bain lui n'avait pas été changé c'est sûr ! La porte de la salle de bain collait dès qu'on la touchait. Il y a eu du bruit toute la nuit, des gens qui claquaient les portes, qui parlaient et même criaient. Le petit déjeuner n'offre que des pancakes à se fabriquer. Le soi-disant café est de l'eau teintée. Donc nous sommes forcément déçus.
Se hospedó 1 noche en marzo de 2024
Respuesta de Grace, el 8 abr. 2024
Thank you for your response.

2/10 Terrible

Ryan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first thing I walked into was the manager screaming at the top of his lungs at the lady that was checking me literally yelling at her like she was dirt when I got to my room there where blood stains on the sheets used soap in the shower no towels or wash clothes in the room and closet full of other peoples stuff which made me think they didn’t even clean it even know they said it’s clean the tv had no cable box all in all -50/10 I didn’t even stay I left 30 minutes after I got there will not be going back!!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace, el 8 abr. 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

4/10 Malo

Michele

No le gustó: Condiciones de la propiedad
My first room was hireibke. Smelled nasty & toilet stopped. Finally it flushed and water cane from the bottom out all over the floor. Had to switch rooms but it wasnt much better.
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace, el 8 abr. 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

4/10 Malo

Ken

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No toilet paper, noise, tv didn't work, toilet didn't flush properly
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace, el 8 abr. 2024
Thanks for your response. We are sorry your stay wasn't pleasant. We were under renovations- We have made some housekeeping changes since last month. Please come back and see us.

10/10 Excelente

Africa

Le gustó: Limpieza y servicio y personal
the staff was very friendly and the property was very well kept.
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace, el 17 feb. 2024
Thank you so much for your kind review!

2/10 Terrible

Roland

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Discusting
Too nasty to stay the night. Pictures posted on Hotels.com are very, very misleading. The pictures must have been taken when the facility was built.
Se hospedó 1 noche en enero de 2024
Respuesta de Ruchika Nagrath, el 31 ene. 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

4/10 Malo

Nanci

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maybe pay the extra money
After checking in we get to our room and it wasn’t even cleaned yet We get another room This one only had 1 towel Sheets were rather moldy tub still had hairs left in it I had to clean the shower before using The other people staying there were fun to watch Pretty sure most of them were doing some sort of illegal activities Only bonus the lady at the front desk was super cool No way on earth would we dare trying out the breakfast But we didn’t have to worry about drinking and driving home so it was good enough
Se hospedó 1 noche en enero de 2024
Respuesta de Ruchika Nagrath, el 29 ene. 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

4/10 Malo

Sarah

No le gustó: Limpieza y condiciones de la propiedad
Eh
The stay was quiet and peaceful but it is in definite need of upgrades and maintenance. I never leave a bad review so this is a first. The floor was disgusting, the tv, ohone, microwave, and some lights didn't work. The inside of the door was busted, no padlock, exposed battery system inside the card slot. The shower was too gross to shower in, and only given one hand towel. Considering it was super cheap, however, it was expected. So if you're just looking to lay your head, then it would be good.
Se hospedó 1 noche en enero de 2024
Respuesta de Ruchika Nagrath, el 30 ene. 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

2/10 Terrible

Joanie

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terrible
The front desk clerk was very friendly and easy to speak with. I went to take a shower after a long day and wanting to relax. There was no shower curtain, no wash cloths, no hot water and a broken bathroom faucet handle in “the newly remodeled, bathroom” in room 155. Then I went to get in the bed after my cold shower and broken handle and there was dirt and a stain on my sheet so needless to say I’ve checked in around 3:30 AM Tuesday the 23rd and I left not even three hours later at 6:05 AM. I never do reviews ever, but it was so horrible that I had to. I feel that I should’ve gotten a refund but I couldn’t even reach the front desk to try to give my cards back/keys.
Se hospedó 1 noche en enero de 2024
Respuesta de Ruchika Nagrath, el 25 ene. 2024
We are sorry you didn’t have a pleasant stay. Hotel is under the new management now and our rooms have been remodeled. Please come back and see us!

10/10 Excelente

Sharis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff. Clean nice room. I really enjoyed my stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Tinker, el 19 ene. 2024
Thank you Sharis for staying with us. We enjoyed meeting you. Hope to see you again soon

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Grace, el 19 ene. 2024
Thank you so much for your review and your business! Please come back and see us.

2/10 Terrible

Terrance

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My experience at days inn was Horrible this is a nast dirty disgusting place pleace book your stay anywhere else other than this location
Se hospedó 2 noches en diciembre de 2023
Respuesta de Grace, el 12 ene. 2024
Dear guest, we are sorry we were in the midst of renovation during your stay - we apologize for any inconvenience it may have caused. We are under new management and new owners and all of our rooms are brand new remodeled now. Please come back and see the difference!!

10/10 Excelente

Andrew

Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace, el 12 ene. 2024
Dear guest, Thanks for your review- all of our rooms are brand new remodeled now. Please come back and see the difference!!

10/10 Excelente

cassey, Salisbury

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet n peaceful n nice n I was well
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace, el 12 ene. 2024
Dear Guest, Thanks for your review. All our rooms are remodeled now. Please come back and see the difference!

2/10 Terrible

Kathy

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Never again will i make a reservation at this hotel. Sheets stained with blood, dirty bathtub and toilet also no towels
Se hospedó 1 noche en octubre de 2023
Respuesta de Grace, el 12 ene. 2024
Dear Guest, Thanks for your review. Hotel was under remodel till last year. All our rooms are remodeled now. Please come back and see the difference!

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Never again
Room wasn't clean enough, seen spider webs and spiders, no telephone in case we needed to call the office which we had to walk to the office to get the tv working. Manager was nice and got the tv working. Seen people living in the hotel room doing drug deals which made us uncomfortable, had to keep looking out the window making sure our motorcycles was ok and couldn't sleep well to be alert for anything that would happen.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Michael

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No room service , heat didn’t work , no fresh towels daily and full of stains
Se hospedó 4 noches en octubre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. We apologize for your experience. We are now under new management and renovating the property and striving for a fresh start. Hopefully you will have a better stay next time.

6/10 Aceptable

Brett

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
No trash cans in the room. Seems to not be cared for as far as property goes. 50 is worth the stay however. Bed was nice. Room probably needs some maintenance
Se hospedó 1 noche en octubre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. We are now under new management and renovating the property and striving for a fresh start. Hopefully you will have a better stay next time.

4/10 Malo

Robert

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. We are now under new management and renovating the property and striving for a 5 star review next time.

4/10 Malo

Adolfo

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
First we couldn’t check in because the price changed then we didn’t have no tv nor towels
Se hospedó 2 noches en septiembre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. We are now under new management and renovating the property and striving for a 5 star review next time.

2/10 Terrible

Amber

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THIS IS THE WORST EXPERIENCE I HAVE EVER HAD STAYING AT A HOTEL. THERE WERE BUGS IN THE ROOM, THE TOILET WAS BLACK, THE TUB IN THE SHOWER HAD STAINS, THERE WAS SOMEONE'S CLOTHES IN THE CLOSET AS IF THEY WERE LIVING THERE THERE WAS FOOD IN THE FRIDGE I TALKED TO FRONT DESK AND THEY TOLD ME PEOPLE HAVE BEEN BREAKING INTO THE ROOMS AND SLEEPING/LIVING IN THERE. THEY REFUSED ME A REFUND OF MY ROOM AND I WAS UNABLE TO SLEEP IN THE ROOM. I TOOK PICTURES BUT THERE IS NO WAY TO POST THEM ON THIS REVIEW WHEN I CONTACTED EXPEDIA, THEY SAID THE PROPERTY DENIED A FULL REFUND SO THEY ARE ONLY ABLE TO COMPENSATE ME $25. THAT IS A 3RD OF WHAT I PAID. ABSOLUTE WORST EXPERIENCE EVER TRYING TO TAKE A VACATION DO NOT STAY HERE, DO NOT SPEND YOUR MONEY THIS IS AN ABSOLUTE WASTE OF YOUR MONEY I HAD TO DRIVE BACK TO HOUSTON WITH NO SLEEP AND HAD TO PULL OVER SO I DIDN'T FALL ASLEEP AT THE WHEEL THE SERVICE WAS AWFUL THEY STATED THEY SERVIE BREAKFAST, THERE IS NO BREAKFAST. THE PANCAKE BATTER WAS OLD AND DISGUSTING. THEY ASKED ME TO LEAVE A POSITIVE REVIEW AND DENIED REFUND DO NOT STAY HERE YOU WILL REGRET IT!!!
Respuesta de Tinker, el 16 oct. 2023
Thanks for giving us the feedback Ms. Amber ,We apologies for the inconvenience, We are trying to remodel our all hotel rooms and This property is under new management now and we have taken care of our maintenance issues So I hope you will have best experience ever when you come back to stay with us.Regards,Days INN

10/10 Excelente

Vera

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was in good condition
Se hospedó 3 noches en septiembre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. Look forward to seeing you again.

2/10 Terrible

dalia

No le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. We apologize that you didn't have a great stay. We are under new management and we are renovating the hotel. Hoping you have a great experience next time.

10/10 Excelente

Darren

Se hospedó 1 noche en septiembre de 2023
Respuesta de Zim, el 1 nov. 2023
Thank you for your review. Appreciate so much.

2/10 Terrible

Noe D Ruiz

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
There's crackheads staying on the property knocking at my door at 12am. Wanting for me to open door. Never again would I stay there. It was a good place to stay back then, not no more
Se hospedó 3 noches en agosto de 2023
Respuesta de Tinker Covington, el 15 sept. 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

6/10 Aceptable

wendy

Viaje en pareja
The lady at the desk was very preoccupied with talking about other employees, the check in process was slow. The room was decent with exception of the towels and bathroom floor. The towels were clean but very stained.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tinker Covington, el 15 sept. 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Deborah

Se hospedó 1 noche en agosto de 2023
Respuesta de Tinker Covington, el 15 sept. 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

4/10 Malo

Doris J

No le gustó: Servicio y personal
Se hospedó 3 noches en julio de 2023
Respuesta de Tinker Covington, el 15 sept. 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Hitesh Nagpal, el 25 jul. 2023
Your feedback is important to us. We understand that we have not met your expectations, and we apologize for any inconvenience that may have caused.

6/10 Aceptable

Vikki

Viaje familiar
Needed to be updated
Se hospedó 1 noche en julio de 2023
Respuesta de Hitesh Nagpal, el 25 jul. 2023
Thank you for taking the time to leave us a rating. We appreciate your feedback and are committed to using it to make improvements to our service. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Crystal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Hitesh nagpal, el 12 jul. 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Michael

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property should be under investigation. The room looked like it was never cleaned. Sheets was dirty. They had an old coffee filter still on the counter when I walked in. And of course, it smelled bad.
Se hospedó 1 noche en julio de 2023
Respuesta de Hitesh nagpal, el 12 jul. 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Dailenys

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Hitesh nagpal, el 12 jul. 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes. We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

6/10 Aceptable

Anne

Se hospedó 1 noche en junio de 2023
Respuesta de Hitesh nagpal, el 12 jul. 2023
We appreciate your feedback and are committed to using it to make improvements to our service. We understand that we have some areas that we can improve on and we will be working hard to make those changes.We are grateful that you chose our hotel and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Lupita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All was good beds very comfortable.
Se hospedó 1 noche en mayo de 2023
Respuesta de Hitesh nagpal, el 16 jun. 2023
Your feedback is important to us and we appreciate it. We are always looking for ways to improve and your feedback helps us to do just that. Once more, we appreciate you taking the time to rate.

6/10 Aceptable

Christopher

Viaje familiar
Shower head leaked the entire time, and too much noise.
Se hospedó 3 noches en mayo de 2023
Respuesta de Hitesh nagpal, el 23 may. 2023
We understand that you had a negative experience with our service and we sincerely apologize for any inconvenience that may have caused. We take all feedback seriously and we are committed to improving our services. We will be using your feedback to make the necessary changes to ensure that this type of experience is not repeated.

2/10 Terrible

Casey

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Hitesh nagpal, el 16 jun. 2023
Your feedback is important to us and we appreciate it. We are always looking for ways to improve and your feedback helps us to do just that. Once more, we appreciate you taking the time to rate.