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Opiniones de Mantra Parramatta

4.5 out of 5
Mantra Parramatta
Cnr Parkes St And Valentine Av, Parramatta, NSW

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 934 de 2255 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 859 de 2255 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 275 de 2255 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 116 de 2255 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 71 de 2255 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Isaac, Miami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel bien localizado.
Util para viajeros de presupuesto medido, tiene nevera, cocina, lavadora y secadora.

8/10 Bueno

Ziad

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Very clean place, no heating, receptionist on arrival went on like a robot, I had to ask him to repeat what he said because I was filling out the form when he kept on going what he was saying. The restaurant was undergoing renovations which was not mentioned during the booking or even afterwards, only breakfast was available
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Dilan

Le gustó: Limpieza y condiciones de la propiedad
The staff members were so so good..loved my stay in this hotel
Se hospedó 4 noches en abril de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

4/10 Malo

Kilisitala

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I stayed there for 4 nights & never once did housekeeping come to my room to offer fresh clean towels or to clean our beds (sheets) dissatisfied.
Se hospedó 4 noches en abril de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 Bueno

Mikayla

Viaje en pareja
Le gustó: Limpieza
very accessible
Se hospedó 2 noches en abril de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 Aceptable

Dane

No le gustó: Condiciones de la propiedad
Se hospedó 7 noches en abril de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

2/10 Terrible

Maria Carol

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Place was dingy and old. No housekeeping services even though we stayed for 3 nights.
Se hospedó 3 noches en abril de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 Bueno

David

Le gustó: Limpieza
Liked - Friendly and helpful staff, Location near Westfied Paramatta, the Station and CommBank Stadium. Dislikes - No FOXTEL which you would have thought at the price charged would have been available. Only one working Guest Laundry with a broken light.
Se hospedó 13 noches en marzo de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

10/10 Excelente

Kirsten

Se hospedó 2 noches en marzo de 2024
Respuesta de Mantra Parramatta, el 30 abr. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and our sincerest apologies for any disappointment. We take this incident seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 Aceptable

Nicole

Le gustó: Limpieza
We used the hotel for a concert at Accor Stadium. It was close to the train station and had good parking. Unfortunately, the room smelt of smoke and the fittings and fixtures were old.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mantra Parramatta, el 4 mar. 2024
Thank you for taking the time to tell us about your experience at the Mantra. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra Parramatta, we strive to provide a superior service experience for every customer; your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future.

6/10 Aceptable

Theo

Viaje en pareja
Le gustó: Limpieza y servicios
The aircon is terribly loud and it is not making the room cooler.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
Dear TheoWe appreciate your feedback and apologies for any disappointment. We take your feedback seriously and will use it to make necessary improvements. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 Bueno

Tolulope

Viaje en pareja
Le gustó: Limpieza
It's averagely okaay, I think an upgrade/some renovatii will put Mantra in a better place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take your feedback seriously and will use it to make necessary improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bueno

Robyn

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great walking distance for all things in central parramatta, clean and presentable, rooms were a bit average but clean and comfortable
Se hospedó 3 noches en febrero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always our pleasure to receive positive feedback, we will share your comment to our team, and I am sure your feedback will serve as an encouragement to all our staff members, we take your feedback seriously and will use it to make necessary improvements and we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or better than the previous one.

8/10 Bueno

Dwayne

Le gustó: Limpieza y condiciones de la propiedad
The shower set up is a bit outdated with the bathtub/shower.
Se hospedó 3 noches en febrero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always our pleasure to receive positive feedback, we will share your comment to our team and I am sure your feedback will serve as an encouragement to all our staff members. We will make necessary adjustments on the bathroom, and we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or better than the previous one.

2/10 Terrible

francois

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Mantra Parramatta, el 3 mar. 2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 Bueno

Alisi

Viaje en grupo
Se hospedó 3 noches en enero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Aceptable

marina

Viaje en grupo
No le gustó: Limpieza
The rooms need renovations carpet, bathroom and housekeeping wasn’t great wet towels left on the floor beds weren’t made up after we requested
Se hospedó 2 noches en enero de 2024
Respuesta de Mantra Parramatta, el 3 mar. 2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

8/10 Bueno

Jack

Le gustó: Limpieza y condiciones de la propiedad
Great place and affordable
Se hospedó 2 noches en enero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Aceptable

Neal

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Mantra Parramatta, el 3 mar. 2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

10/10 Excelente

daniel

Se hospedó 1 noche en enero de 2024
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Prakash

Se hospedó 4 noches en enero de 2024
Respuesta de Mantra Parramatta, el 3 mar. 2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

2/10 Terrible

Mark

Se hospedó 1 noche en enero de 2024
Respuesta de Mantra Parramatta, el 3 mar. 2024
We appreciate your feedback and apologies for any disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future. If your travels bring you back to the area, we hope to have the opportunity to provide you with an enhanced experience in the future.

10/10 Excelente

Tiong Teck

Se hospedó 5 noches en noviembre de 2023
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Amelia

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It's always a great stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Mantra Parramatta, el 28 feb. 2024
We very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Amelia

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Not my first stay here and it's never let me down. The floors inside felt a bit dusty on my feet and the balcony had cigarette butts on the ground but everything else was great and staff are always really friendly 😊
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always our pleasure to receive positive feedback, we will share your comment to our team, and I am sure your feedback will serve as an encouragement to all our staff members, and we hope to have the opportunity to provide you with an enhanced experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant or better than the previous one.

8/10 Bueno

Hamish

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excelente

Shane

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mantra Parramatta, el 28 feb. 2024
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Malo

Sean

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Great location very short walk from Westfield and the train station. Great value for money hotel with great facilities
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mohammed

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

reginald

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jessica

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mantra Parramatta, el 19 dic. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

10/10 Excelente

Dominic

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 6 noches en noviembre de 2023

4/10 Malo

Jasia

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mantra Parramatta, el 13 dic. 2023
Dear Guest,We apologise for the inconvenient stay and hope to welcome you back again in the near future.Kind regards,

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Air con was very poor
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mantra Parramatta Team, el 12 dic. 2023
Dear Scott,Thank you for taking the time to tell us about your experience at the Mantra. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra Parramatta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better our service in the near future.Sincerely,Mantra Parramatta Team

10/10 Excelente

Elizabeth

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Mantra in Parramatta was a perfect retreat for me to get in some last minute preparation for some important assessment tasks that I had the following day. Quiet, comfortable, clean and private. Would definitely be coming back.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Justyna

Se hospedó 3 noches en diciembre de 2023
Respuesta de Mantra Parramatta, el 13 dic. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

6/10 Aceptable

Peter

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Leigh

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mantra Parramatta, el 25 dic. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

8/10 Bueno

Patricia

Le gustó: Limpieza y comodidad de las habitaciones
Great location for restaurant options, shopping and transport. You can walk to all, highly recommend. Lovely helpful staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de Mantra Parramatta, el 6 dic. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

8/10 Bueno

Harry

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mantra Parramatta, el 19 dic. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

6/10 Aceptable

Ratna

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mantra Parramatta, el 26 nov. 2023
Dear Guest,We thank you for the review and we hope to see you once more in the near future!Kind regards,

2/10 Terrible

Minh

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mantra Parramatta, el 22 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback and we do apologise for the inconvenient stay. Do trust that the feedback is being relayed to senior management for any amendments in our procedures and facilities. I understand that your experience with us was not what you anticipated and we are terribly sorry for this. We will bring our attention to the details you have brought forth and hope that your next experience with Mantra exceeds your expectations. Sincerely,

10/10 Excelente

Samantha

Se hospedó 2 noches en noviembre de 2023
Respuesta de Mantra Parramatta, el 15 nov. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

10/10 Excelente

Bill

Le gustó: Limpieza y condiciones de la propiedad
Great spot
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mantra Parramatta, el 11 nov. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

10/10 Excelente

Katie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mantra Parramatta, el 11 nov. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

10/10 Excelente

Jill

Le gustó: Limpieza y condiciones de la propiedad
Lovely time at the Mantra
Se hospedó 4 noches en octubre de 2023
Respuesta de Mantra Parramatta, el 4 nov. 2023
Hi Jill,Thank you for your 5 Star review.,Regards,

10/10 Excelente

harold

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great staff clean and very quit.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mantra, el 4 nov. 2023
Hi Harold,Wow! thanks for your great review.Hope we can see you soon.Regards,

8/10 Bueno

Cindy

Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient location. Very close to Westfield and Parramatta station. The property is dated. Hot tub was cold. Room was on air conditioning but needed to have heating as well. It was warmer with air con off, but still slightly cold, wearing active wear and light jacket, max 26 degrees and low fan was still breezy. Hallway carpet is pretty worn. The King bed was 2 twins put together. The mattresses were old and could feel the springs - had to lay on a pillow. But I booked early so for the price I paid, I think it was pretty good for the area.
Se hospedó 3 noches en octubre de 2023
Respuesta de Mantra Parramatta, el 30 oct. 2023
Dear Guest,We thank you for the great review and are delighted to hear that you have enjoyed your stay with us. We hope to see you once more in the near future!Kind regards,

2/10 Terrible

Olga

Se hospedó 4 noches en octubre de 2023
Respuesta de Mantra Parramatta, el 15 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback and we do apologise for the inconvenient stay. Do trust that the feedback is being relayed to senior management for any amendments in our procedures and facilities. I understand that your experience with us was not what you anticipated and we are terribly sorry for this. We will bring our attention to the details you have brought forth and hope that your next experience with Mantra exceeds your expectations. Sincerely,