Estimado Julio Gracias por sus comentarios después de su reciente estadía. Me decepcionó mucho leer sobre su experiencia en el hotel. Permítame asegurarle que ha abordado sus inquietudes con el equipo de limpieza. Acepte mis más sinceras disculpas. Gracias una vez más por sus comentarios. Atentamente Zayne Boon

Estimado Huésped Valorado, Gracias por tomarse el tiempo para revisar su reciente experiencia en el Aeropuerto Internacional Novotel Sydney. Maravilloso ver que disfrutó de una estancia cómoda con nosotros. Lamento leer sus comentarios con respecto al servicio de autobús. Como usted ha dicho, hay muchas empresas que dan servicio a la comisaría del aeropuerto, sin embargo, sólo contratamos a una empresa que recoge a los huéspedes de nuestro hotel y los lleva al aeropuerto. Este proveedor es Sydney Super Shuttle, y como son una entidad separada para nosotros, no tenemos control sobre sus precios, pero puedo confirmar que es $8.50 por persona en cada dirección. Esta información está disponible en nuestro sitio web para su comodidad. Sin embargo, lo siento si esto no fue claramente comunicado a usted. En una nota mucho mejor, estoy encantado de ver que el resto de su estancia fue más satisfactoria en función de sus calificaciones. Le agradecemos por compartir sus pensamientos, y esperamos darle la bienvenida de nuevo pronto. Atentamente

Thank you for taking the time to review your recent stay at Novotel Sydney International Airport. At Novotel, we strive to provide a superior experience in regards to both service and product and it seems that on this occasion we fell short of that expectation. Please accept my sincerest apologies for the experience you endure and rest assured that I will be investigating and assessing the current system in place to prevent any reoccurrence of such issue. I hope to welcome you back again soon so that you can have enjoy an experience more in line with the high standards we are much better known for. Kind Regards, Ben Shepherd Rooms Division Manager

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Novotel Sydney International Airport. Please accept my sincerest apologies regarding your dissatisfaction during your stay. We are a non-smoking hotel - so we take your concerns very seriously. Please be advised that I have passed your comments on to our Housekeeping Manager who will be investigating this further. We hope to welcome you back again soon, and be given the opportunity to provide you with a much more comfortable and enjoyable stay. Kind regards, Mare Treneski Director of Sales & Marketing

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Karen,Thank you for choosing Novotel Sydney International Airport for your recent stay and for taking the time to share your feedback.We are delighted to hear that you had a pleasant experience during your time with us and that you found our hotel to be conveniently located within a 10-minute shuttle ride to the airport. Providing convenient and efficient transportation options for our guests is a priority for us, and we are pleased that our shuttle service met your needs.Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport.

Dear David,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Linda,Thank you for choosing Novotel Sydney International Airport for your stay.We appreciate your feedback. If there's anything specific that could have made your stay more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are important to us, even for short stays.We hope to have the opportunity to welcome you back for a longer stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Robert,Thank you for choosing to stay at Novotel Sydney International Airport and for sharing your feedback with us.We are thrilled to hear that you loved the convenience of our hotel's location, with its proximity to parks, transit options, shops, and restaurants. Being situated in such a vibrant and accessible area is indeed one of the highlights of staying with us, and we're delighted that you found it to your liking.Exploring the surrounding neighborhood and enjoying the various amenities within walking distance is always a great way to experience Sydney, and we're pleased that our location contributed to enhancing your visit.Thank you once again for your kind words, and we look forward to welcoming you back to Novotel Sydney International Airport for another enjoyable stay whenever your travels bring you to the area.Warm regards,Novotel Sydney International Airport

Dear David,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We look forward to welcoming you back to Novotel Sydney International Airport for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Catherine,Thank you for choosing Novotel Sydney International Airport for your recent stay and for taking the time to share your feedback with us.We're delighted to hear that you found our hotel's location convenient and that you enjoyed your overall experience with us. However, we apologize for any inconvenience caused by the noisy air conditioning and the leaky shower in your room.Please know that your comments have been noted, and we will address these issues with our maintenance team to ensure they are resolved promptly. Our goal is to provide our guests with a comfortable and enjoyable stay, and we regret falling short of your expectations in this regard.We hope to have the opportunity to welcome you back to Novotel Sydney International Airport for a much-improved experience in the future.Warm regards,Novotel Sydney International Airport.

Dear Siaosi,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We're thrilled to hear that our hotel's proximity to the airports was convenient for your travels. Providing convenience and accessibility to our guests is always our top priority, and we're delighted that our location met your needs.We appreciate your kind words, and we hope to have the pleasure of welcoming you back to Novotel Sydney International Airport for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport

Dear Cheryl,Thank you for choosing Novotel Sydney International Airport and for taking the time to leave us a review.We're delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and valued, and it's wonderful to know that our staff made a positive impression on you. Additionally, we're glad that you found our facility to your satisfaction.We appreciate your kind words and hope to have the pleasure of welcoming you back to Novotel Sydney International Airport in the future.Warm regards,Novotel Sydney International Airport.

Dear Nicholas,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We're sorry to hear that your recent stay fell short of expectations, resulting in a rating of 3 out of 5. We strive to provide every guest with a memorable experience, and it's disappointing to learn that we missed the mark during your visit.Your feedback is valuable to us, and we would greatly appreciate it if you could share more details about your stay to help us understand areas where we can improve. Please know that your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a superior experience that exceeds your expectations.Warm regards,Novotel Sydney International Airport

Dear Charles,Thank you for choosing Novotel Sydney International Airport for your recent stay and for sharing your feedback with us.We hope to have the pleasure of welcoming you back to Novotel Sydney International Airport.Warm regards,Novotel Sydney International Airport.

Dear Peggy McCaul,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We're delighted to hear that you appreciated our hotel's proximity to the beautiful park and the convenience of the train station. Our location is indeed one of our key assets, and we're thrilled that it added value to your stay.We hope you had a pleasant time exploring the nearby attractions and enjoyed your overall experience with us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know.We look forward to welcoming you back to Novotel Sydney International Airport in the future for another enjoyable stay.Warm regards,Novotel Sydney International Airport.

Dear Martin,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We're sorry to hear that your recent stay fell short of expectations, resulting in a rating of 3 out of 5. We strive to provide every guest with a memorable experience, and it's disappointing to learn that we missed the mark during your visit.Your feedback is valuable to us, and we would greatly appreciate it if you could share more details about your stay to help us understand areas where we can improve. Please know that your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a superior experience that exceeds your expectations.Warm regards,Novotel Sydney International Airport.

Dear Jun Hee,Thank you for sharing your wonderful feedback and for awarding us a perfect 5/5 rating following your recent stay at Novotel Sydney International Airport.We truly appreciate your support and hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Jon,Thank you for sharing your feedback with us. We're delighted to hear that everything was good during your recent stay at Novotel Sydney International Airport.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Warm regards,Novotel Sydney International Airport.

Dear Brenda,Thank you for sharing your feedback with us. We're pleased to hear that you found Novotel Sydney International Airport to have easy access to the airport.Providing convenient access to our guests is a priority for us, and we're glad that our location served you well during your stay.Thank you for choosing Novotel Sydney International Airport, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Novotel Sydney International Airport.

Dear Nciole,Thank you for choosing Novotel Sydney International Airport for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that overall you had a good experience with us.We sincerely apologize for any inconvenience you experienced during the check-in process. Please know that your comments have been noted, will ensure a smoother and more efficient check-in experience for our guests in the future.We are delighted that despite this, you still enjoyed your time with us. Our team works tirelessly to provide exceptional service and ensure our guests have a comfortable and enjoyable stay. Your kind words motivate us to continue delivering the high standard of service that Novotel is known for.We appreciate your valuable feedback and hope to have the pleasure of welcoming you back to Novotel Sydney International Airport in the near future.Warm regards,Guest Relations TeamNovotel Sydney International Airport.

Dear Natarajan,Thank you for taking the time to positive review of your recent stay at Novotel Sydney International Airport. We appreciate your feedback and hope to have the pleasure of welcoming you back to Novotel Sydney International Airport in the future.Warm regards,Guest Relations TeamNovotel Sydney International Airport.

Dear Giillian,Thank you for sharing your fantastic review following your recent stay at Novotel Sydney International Airport. We are thrilled to hear that you had an amazing experience with us and that our convenient location for easy transportation to the airport met your needs perfectly.It's wonderful to know that from check-in to check-out, everything was seamless and perfect for you. Providing a clean and comfortable environment with all the necessary amenities is our priority, and we are delighted that we could exceed your expectations in this regard.Your kind words truly mean the world to us, and we greatly appreciate your feedback. Should your travels bring you back to Sydney in the future, we would be honored to welcome you back to Novotel Sydney International Airport for another exceptional stay.Warm regards,Guest Relations TeamNovotel Sydney International Airport.

Dear Jess,Thank you for choosing to stay at Novotel Sydney International Airport and for taking the time to leave us a review.If there were any specific aspects of your stay that you feel we could have improved upon to earn that fifth star, please do not hesitate to let us know. Your satisfaction is our top priority, and we strive to exceed expectations whenever possible.We hope to have the opportunity to welcome you back to Novotel Sydney International Airport in the future and provide you with a five-star experience from start to finish.Warm regards,Novotel Sydney International Airport

Уважаемый Сергей,Благодарим вас за отзыв о недавнем пребывании в Novotel Сидней Интернэшнл Аэропорт. Мы сожалеем, что вы испытали какие-либо неудобства с трансфером из аэропорта. Ваш отзыв важен для нас, и мы обязательно поделимся им с поставщиком трансфера.Мы ценим ваш выбор нашего отеля и с нетерпением ждем возможности снова приветствовать вас в Novotel Международный аэропорт Сиднея, чтобы сделать ваше пребывание в отеле более приятным и комфортным в будущем.ИскреннеNovotel Sydney International Airport

Dear Rich,Thank you for sharing your feedback about your recent stay at Novotel Sydney International Airport. We're pleased to hear that you found our property overall to be nice and that the proximity to the airport was convenient for your needs.However, we apologize for the inconvenience you experienced with the air conditioning issue in your initial room. It's disappointing to hear about this, and we regret any inconvenience it caused during your stay. We appreciate your patience and understanding as we worked to resolve the issue promptly and provide you with a more comfortable room.We're glad to know that the second room met your expectations and provided the comfort you needed for your overnight stay before your morning flight.Your feedback about the hotel's popularity among flight crews is duly noted, and we will use it to improve our services and ensure a smoother dining experience for all guests.We hope to have the opportunity to welcome you back to Novotel Sydney International Airport for a more seamless experience in the future.Warm regards,Novotel Sydney International Airport.

Dear Clifford,Thank you for sharing your feedback about your recent stay at Novotel Sydney International Airport. We're pleased to hear that you found our hotel to be a nice place to stay and that you found it easy to drive to from the airport.We appreciate your positive comments and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Kaeul,Thank you for sharing your feedback regarding your recent stay at Novotel Sydney International Airport. We're glad to hear that you found our breakfast nice and that you were satisfied with the overall condition of the room.However, we apologize for any inconvenience caused by the room smelling like smoke, despite selecting a non-smoking room. Ensuring our guests have a comfortable and pleasant stay is our priority, and we regret that we did not meet your expectations in this regard. Your comments have been shared with our housekeeping team to ensure proper attention is given to room cleanliness and odor control.We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,Guest Relations Team Novotel Sydney International Airport

Dear Gavin,Thank you for sharing your feedback about your recent stay at Novotel Sydney International Airport. We're pleased to hear that you found our location convenient, being close to the airport and within walking distance to Wolli Creek train station for easy access to the city.We appreciate your positive comments and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Elinor,Thank you for sharing your feedback about your recent stay at Novotel Sydney International Airport. We're glad to hear that overall, your experience was positive.We apologize for any inconvenience you experienced with the shuttle service. Your feedback is valuable to us, and we'll work to ensure more efficient service in the future.We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Andrew,Thank you for taking the time to rate your experience at Novotel Sydney International Airport with a high score. We are thrilled to hear that you had such an exceptional stay with us.Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time with us. We appreciate your positive feedback and hope to have the pleasure of welcoming you back to Novotel Sydney International Airport for another wonderful stay in the future.Warm regards,Novotel Sydney International Airport.

Dear Edwin,Thank you for sharing your feedback following your recent stay at Novotel Sydney International Airport. We are thrilled to hear that you had a great experience with us and found our hotel to be very convenient for your travels from the international airport.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations during your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back to Novotel Sydney International Airport in the future.Warm regards,Novotel Sydney International Airport.

Dear Celeste,Thank you for sharing your feedback following your recent stay at Novotel Sydney International Airport. We are delighted to hear that our hotel's close proximity to the airport and convenient amenities met your needs for your early flight the following morning.We are pleased to know that you found our bed large and comfortable, providing a restful night's sleep before your travels. We understand that space can be limited in a room, especially with luggage, but we are glad that it suited your needs for a short stay.We appreciate your mention of the luggage scales in our front foyer, as well as the nearby café, Calypso Café & Juice Bar. It's wonderful to hear that these amenities added to the convenience of your stay.Thank you for choosing Novotel Sydney International Airport, and we hope to have the opportunity to welcome you back in the future.Warm regards,Novotel Sydney International Airport.