Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 123 de 327 opiniones" "
10 - Excelente
123
Puntuación de 8, es decir, Bueno. Basada en 109 de 327 opiniones" "
8 - Bueno
109
Puntuación de 6, es decir, Aceptable. Basada en 44 de 327 opiniones" "
6 - Aceptable
44
Puntuación de 4, es decir, Malo. Basada en 30 de 327 opiniones" "
4 - Malo
30
Puntuación de 2, es decir, Terrible. Basada en 21 de 327 opiniones" "
2 - Terrible
21
8.0/10
Limpieza
8.4/10
Servicio y personal
7.8/10
Servicios
7.4/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Cliente verificado
Viaje de negocios
9 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast needs more variety I would like more options
Cliente verificado
Se hospedó 6 noches en junio de 2019
6/10 Aceptable
Cliente verificado
7 may. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 9 noches en abril de 2019
8/10 Bueno
Shawana
Viaje familiar con niños
22 may. 2024
Le gustó: Servicio y personal y servicios
Good property
Nice stay
Shawana
Se hospedó 2 noches en mayo de 2024
8/10 Bueno
Siavash
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Siavash
Se hospedó 2 noches en mayo de 2024
6/10 Aceptable
Tim
20 may. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty
Tim
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
Lynn
Viaje familiar
13 may. 2024
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The building is in disrepair and need some serious attention. There is mold and mildew in the bathroom around the tub. There was an old coffee pod in the coffee maker.
The staff is always amazing at this facility, but the building really needs remodeled, updated and cleaned up. There are so few options in this area to stay and we like to visit our hometown. I don’t want this property to wind up being a five and a six like the other hotels around here.
Lynn
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
June
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very well kept, clean and very friendly staff. Easy check in and out. Breakfast was great!😊
June
Se hospedó 2 noches en abril de 2024
8/10 Bueno
Charles
10 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Charles
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Molly
Viaje familiar
5 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Greeted promptly and desk service was great!
My reservation was for 6 and our pull out sofa did not have sheets & blanket… I had 3 kids that were tired but had to wait for what should have been in room.
Molly
Se hospedó 1 noche en abril de 2024
8/10 Bueno
JuliusLinda
5 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to downtown and Magistic Caverns
JuliusLinda
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Scottie
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to restaurant and wal mart and shopping centers
Scottie
Se hospedó 2 noches en marzo de 2024
8/10 Bueno
Mike
29 mar. 2024
Le gustó: Limpieza y servicio y personal
Mike
Se hospedó 1 noche en marzo de 2024
2/10 Terrible
Katie
16 mar. 2024
We didnt get a chance to stay because the people at VRBO would were supposed to book us a hotel due to the fact we were SCAMMED and STRANDED by booking with one of there listings, try to tell us they accepted pets because we brought our dog with us and they do not. So really no fault of the hotel, its the VRBO! Do NOT use VRBO to book anything! They are the biggest scammers!
Katie
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Dorothy
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good.
Dorothy
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Dorothy
Viaje familiar
25 feb. 2024
The property area seems to be ok.
With me staying there three nights it was a little boring and aggravating that I wasn’t able to watch TV at all because of the cable connection or whatever, The voice on the TV was going in and out, I could not see a clear picture or hear clear and understand what was really being said on the TV/picture because of the picture going in and out with a lot of static, and lines going across the TV/picture.
Dorothy
Se hospedó 3 noches en febrero de 2024
6/10 Aceptable
Anthony
23 feb. 2024
Le gustó: Servicio y personal
Anthony
Se hospedó 1 noche en febrero de 2024
2/10 Terrible
Emily
2 feb. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Emily
Se hospedó 1 noche en enero de 2024
6/10 Aceptable
Tonia
10 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
I liked the comfortable beds and friendly staff workers.
Tonia
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Melba
21 dic. 2023
Le gustó: Servicio y personal
60th Birthday Celebration
The room was clean. Just looked weathered. The door to the room was not sealed, carpet needs repair. At checkin the staff was friendly. Parking safely was a challenge.
had a lot of Big trucks in the front of the parking area.
Melba
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
Gregory
15 dic. 2023
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Just old
This hotel is not typical of a Holiday Inn… it’s in definite need of a deep cleaning and repairs & updating!
Gregory
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Shameka
Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shameka
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Shanean
Viaje familiar
2 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios
Though thr property is a bit dated it's always clean and the staff is always welcoming and pleasant.
Shanean
Se hospedó 2 noches en noviembre de 2023
10/10 Excelente
Freddie
Viaje en grupo, Viaje de negocios
2 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really like the hotel! It was nice
Freddie
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Dewayne
26 nov. 2023
Le gustó: Limpieza y condiciones de la propiedad
Dewayne
Se hospedó 1 noche en noviembre de 2023
8/10 Bueno
Margy
Viaje familiar
25 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Upside: The bed was comfortable and pillows were great. The breakfast was good. The staff was very friendly.
Downside: The air conditioner had leaked water all over the carpet and our socks got soaked when we walked near the window. The shower head was a handheld type with a clamp on a bar to make it height adjustable. The clamp didn’t hold and the head kept dropping down during the shower.
Margy
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Pam
Viaje en pareja
23 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We got in very late and they were so helpful. The room is clen and large. The breakfast helper was wonderful. The only thing booking wirh Expedia that went smoothly
Pam
Se hospedó 3 noches en noviembre de 2023
10/10 Excelente
Roddy
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Roddy
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Eddie
Viaje familiar
12 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Best !!!!
It was a bit pricey at $168.00 for one night, but overall I still rate it a 5 star out of 5.. I always have a pleasant stay at Holidays Inn Suite.
Eddie
Se hospedó 1 noche en noviembre de 2023
4/10 Malo
Gordon
10 nov. 2023
Gordon
Se hospedó 1 noche en noviembre de 2023
4/10 Malo
Douglas, Camas
Viaje familiar
9 oct. 2023
No le gustó: Limpieza, servicios, condiciones de la propiedad
Where do I start. The bedspread had stains, the telephone didn’t work (known problem), TV remote didn’t work, bathtub has a fast leak (known problem), elevator smells musty, terrible breakfast selection and the ice machine was broken (known problem). On the positive, the cleaning staff was responsive. Not sure if are better options but I would consider other places.
Douglas
Se hospedó 4 noches en octubre de 2023
2/10 Terrible
Thomas
Viaje familiar
3 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Absolutely would not recommend. The bathroom was disgusting. Rusty fixtures, moldy shower, shower completely separated from wall and moved around as you were trying to shower. Felt like I was going to fall through the floor. Moldy microwave, rusty fridge, broken light fixtures. Just absolutely the worst holiday inn I have ever stayed in.
Thomas
Se hospedó 2 noches en septiembre de 2023
8/10 Bueno
Hannah
17 sept. 2023
Hannah
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Jackie
17 sept. 2023
Jackie
Se hospedó 1 noche en septiembre de 2023
8/10 Bueno
Adam
3 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Adam
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
Brannon
18 ago. 2023
Brannon
Se hospedó 4 noches en agosto de 2023
8/10 Bueno
Lynn
8 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios
The staff was magnificent. The room smelled moldy and like mildew. The facility has been completely remodeled, but for some reason it had a really bad odor.
Lynn
Se hospedó 2 noches en agosto de 2023
Respuesta de Lisa West/General Manager, el 8 ago. 2023
Our staff does ROCK!!! lol Very proud of how hard they work!We are working on odor issue... We have had to reseal windows and such. The Humidity in the south can be devastating! We do appreciate your kind words!
8/10 Bueno
Allison
10 jul. 2023
Allison
Se hospedó 1 noche en julio de 2023
Respuesta de Lisa West/General Manager, el 8 ago. 2023
In the words of Meatloaf, "2 out of 3 ain't bad". lolI will take 4 out of 5! Hoping to get that 5 next stay!Thank you Allison! Let me know what it will take to get that 5!
8/10 Bueno
Ronald
7 jul. 2023
Ronald
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Manager, el 8 jul. 2023
Dear Ronald,Thank you for rating your stay with us. We appreciate your feedback and are pleased to see that you had a positive experience overall. If there is anything specific we can improve upon to earn a higher rating next time, please let us know. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager
2/10 Terrible
Jamey
Viaje familiar
26 jun. 2023
No le gustó: Limpieza y condiciones de la propiedad
We booked this hotel because of the pool. Just to check in and be told the pool is out of service bc "we cant find the breaker for the pool area." Which is a cop out for not WANTING to find it or put in the extra resources to make it available. Room #1 the AC did not work. Room #2 had a prior personals "personal hairs" all in the shower. I will say the staff gave us the option to cancel our checkin but said we "may not" get our money back. They did move us to a room with AC but as can be seen above it wasn't properly cleaned. The backside of the property was run down/blinds hanging off most room windows etc. We survived our 2 nights there because we had no other choice because of ball tournaments in the area. Lesson learned and won't let that happen again!
Jamey
Se hospedó 2 noches en junio de 2023
Respuesta de Lisa West/General Manager, el 26 jun. 2023
I do apologize for the issues you had during your stay with us, It wasn't just a breaker box issue, we had to have an electrician come and fix. They were supposed to come in friday to fix, but came today, Monday. As far as cleanliness issues, I have addressed issue with our head housekeeper
6/10 Aceptable
Herman
Viaje de negocios
25 jun. 2023
No le gustó: Limpieza y condiciones de la propiedad
Swimming pool nit working. Ice machine out of order. It is definitely not worth what we paid. Hopefully there will be more modern hotels built up next year when we return.
Herman
Se hospedó 5 noches en junio de 2023
Respuesta de Hotel Manager, el 26 jun. 2023
Dear Herman,Thank you for your feedback. We apologize for the issues you experienced during your stay. We strive to ensure that all our guests enjoy the highest level of service, however we understand that sometimes issues can arise. We are currently working on updating our amenities and hope that improvements will be available soon. We look forward to your return next year and hope that you will enjoy the improved facilities. Thank you for bringing your concerns to our attention.Sincerely,Hotel Manager
4/10 Malo
Danea
Viaje familiar
25 jun. 2023
No le gustó: Limpieza y condiciones de la propiedad
Pool was out of service, hotel was dirty, roach in hotel room. Television remote did not work, telephone in room did not work. Would not recommend
Danea
Se hospedó 3 noches en junio de 2023
Respuesta de Hotel Manager, el 26 jun. 2023
Dear Danea,Thank you for your valuable feedback. We apologize for the inconvenience you experienced during your stay, and we truly care about your experience. Your feedback is incredibly important to us as we strive to improve our services. We understand that there were issues during your stay, and we want you to know that we will be investigating each problem area to take appropriate action and ensure that future guests do not encounter similar issues. We would greatly appreciate your understanding and would love to have the opportunity to host you again in the future. Sincerely,Hotel Manager
10/10 Excelente
Mitch
18 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thumbs Up
Staff have evidently worked to bring the hotel up to par. Staff have always been friendly and efficient. Immediately noticed in room hallway that there was NO musty smell as have noticed on previous stays. Room was clean and stocked, only issue was an electrical one with room phone and was told that a lightning strike had damaged several hotel systems recently and they were still trying to correct those.
Will stay here again next trip.
Mitch
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 19 jun. 2023
Dear Mitch,Thank you for taking the time to share your experience. We are glad to hear that you found the staff to be friendly and efficient and that the room was clean and stocked. We apologize for any issues encountered with the room phone. We are aware that a lightning strike had damaged several hotel systems recently and our team is working hard to troubleshoot the issue as quickly as possible. We look forward to welcoming you back to our property on your next trip.Sincerely,Hotel Manager
10/10 Excelente
Paula
Viaje en pareja
18 jun. 2023
Le gustó: Servicio y personal
Very tired property.
Room were updated and clean. Bedding was great and very comfortable. Breakfast was good. Property didnt feel secure. No one around to check us out at 7am. Entry road needs lots of help. A sign right at the turn to go in would help. You had to guess where to turn in. Probably wouldn’t stay there again.
Paula
Se hospedó 2 noches en junio de 2023
Respuesta de Hotel Manager, el 19 jun. 2023
Dear Paula,Thank you for taking the time to review your stay here at our hotel. We are disappointed to hear that you did not feel secure during your stay and that the entry road did not meet your expectations. We strive to provide all our guests with a safe and comfortable stay. We take guest feedback very seriously and are committed to making improvements wherever necessary to create a more enjoyable experience for our valued customers. We will take your feedback into consideration as we work to improve our hotel. Thank you for being our guest and we hope you consider us for future stays.Sincerely,Hotel Manager
10/10 Excelente
John
Viaje familiar con niños
17 jun. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
It was clean and the staff was polite. Breakfast was one of the better hotel breakfast we have had. We enjoyed the pool with our kids although it was colder than we expected. Close to walmart and food choices
John
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 19 jun. 2023
Dear John,Thanks for your great review! We appreciate you taking the time to share your experience with us. We’re glad that you and your family had a great stay at our hotel! We strive daily to offer our guests an enjoyable and comfortable stay, so we’re pleased that you found our rooms to be clean and the staff to be polite. We hope that you also enjoyed the pool and the breakfast - both are among our guest's favorite amenities. We thank you again for your kind words and hope to see you again soon!Sincerely,Hotel Manager
10/10 Excelente
Alan
16 jun. 2023
It was a great stay.
Alan
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 17 jun. 2023
Dear Alan,Thank you so much for taking the time to review your stay at our hotel. We really appreciate that and it's commendable feedback like yours that helps us stay at the top of our game and constantly better our services. We're delighted to hear that you enjoyed your stay and that our services stood up to your expectations. We look forward to having the pleasure of welcoming you back soon.Sincerely,Hotel Manager
8/10 Bueno
Frankie
Viaje de negocios
2 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good Location
Frankie
Se hospedó 4 noches en mayo de 2023
Respuesta de Hotel Manager, el 3 jun. 2023
Dear Frankie,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
10/10 Excelente
Jerry
Viaje familiar
2 jun. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Jerry
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 2 jun. 2023
Dear Jerry,Thank you so much for taking the time to review our hotel. We are truly humbled and grateful that you have rated us a 10 out of 10 and we are excited to continue to make improvements to our services. We look forward to being able to stretch our hospitality and strive to make each and every stay as enjoyable as possible. Your feedback is greatly appreciated and we look forward to welcoming you back in the near future.Sincerely,Hotel Manager
10/10 Excelente
Tracy
Viaje en pareja
28 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We went to majestic, Caverns, and this hotel was very easy to access our attraction and great restaurants.
Tracy
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 29 may. 2023
Dear Tracy,Thank you for sharing your positive experience at our hotel. We are pleased to hear that you found our location to be convenient for accessing the nearby attractions and great restaurants. Our team takes pride in providing a comfortable stay for our guests, and we are thrilled that you enjoyed your time with us. Thank you for choosing our hotel and we look forward to welcoming you back in the future.Sincerely,Hotel Manager
10/10 Excelente
Andrew
27 may. 2023
Andrew
Se hospedó 5 noches en mayo de 2023
Respuesta de Hotel Manager, el 16 jun. 2023
Dear Andrew,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely,Hotel Manager
8/10 Bueno
George R.
Viaje familiar
20 may. 2023
Le gustó: Servicio y personal
Over all, average. Needed some minor repairs/updates but ok to stay. Staff good.
George R.
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Manager, el 22 may. 2023
Dear George R,Thank you for taking the time to leave us a review! We appreciate your feedback and we will use it to improve our hotel. We are glad to hear that you found the staff to be good. We strive to provide our guests with a friendly and welcoming experience, and we are happy to hear that we were successful in this goal. We are sorry to hear that you found the hotel to be in need of some minor repairs and updates. We will be looking into ways to address these issues. We appreciate your feedback and we will continue to work hard to make sure that our guests have a wonderful experience every time they stay with us. We hope to see you again soon!Sincerely,Hotel Manager