Vista frontal de la propiedad

Opiniones de Rooms Hotel Tbilisi

4 out of 5
Rooms Hotel Tbilisi
14 Merab Kostava Street, Tbilisi

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 143 de 209 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 52 de 209 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 209 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 209 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 209 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.6/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Denis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
hotel de diseño pero falla en proveer servicios basicos como tener un placard donde colgar la ropa, o que falten insumos basicos
Se hospedó 2 noches en julio de 2018

10/10 Excelente

ERCAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice hotel
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Nugzar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, great staff, great food..
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Erik, København

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super tjekket hotel.
Se hospedó 6 noches en abril de 2024

8/10 Bueno

Mara, Sunnyside

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and pretty nice staff. Convenient location with comfortable rooms. The staff is also helpful in most instances. My only feedback is that in the evening the lobby bar turns into a bar open to the public. It is very trendy and hotel guests are not prioritized for service. We waited 45 minutes for a drink. Was never served because we gave up on waiting. Staff was not helpful in resolving this waiting issue.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Timur

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quiet, contributed to a good sleep (room with a garden view).
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Shoji

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My favourite neighbourhood in Tbilisi. Easy to get to different neighbourhoods. The hotel and room is very stylish and clean. This hotel is bigger tha the hotels I usually choose to stay. So I missed proactive personal touch from the hotel staff as I met new staff everyday during my 3-night stay. The hotel will get a bakery later this year. This will maybe make the place even better.
Se hospedó 3 noches en marzo de 2024
Respuesta de Rooms Tbilisi, el 22 abr. 2024
Dear Shoji,Thank you for choosing ROOMS Tbilisi for your recent stay and for sharing your thoughts with us. We're thrilled to hear that you enjoyed our stylish and clean rooms, as well as our convenient location. Rest assured, we are actively working on ways to ensure a seamless and personalized experience for all our guests, and your input helps us in this endeavor.It would be our pleasure to welcome you back to ROOMS Tbilisi or any of our properties, For your next stay, we invite you to reach out to us directly so that we can better tailor your experience to your needs and preferences.Warm regards,ROOMS’ Team

10/10 Excelente

Angela

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my second stay at Rooms Hotel, Tbilisi. I visit Georgia often and this brand can do no wrong, I love the place and will definitely return. All the staff were exceptional from the bell boys to reception. Restaurant team super helpful too. Room was great, nice amenities, thoughtful mini bar selection and the decor is cool with great music and art everywhere. Great central location. I will be back as soon as I can! I’ve also stayed at Rooms Kazbegi and looking forward to trying their other hotels.
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Audrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mooi design maar niet echt praktisch voor business
Mooi hotel met zeer goeie service. Lekker eten en fijn uitgebreid ontbijt . Mooi design maar dit design vond ik niet zo praktisch in gebruik. De lichtknoppen duren een eeuwigheid eer je alle lichten uit hebt. En je moet ze ook echt allemaal aan steken want het is erg donker in de kamer, zowel overdag als ‘s avonds . Vooral in de badkamer is meer licht welkom. Je kan je er nauwelijks opmaken met het weinige beschikbare licht. Om die reden zal ik volgende keer niet meer terugkomen .
Se hospedó 4 noches en enero de 2024
Respuesta de The ROOMS Team, el 5 feb. 2024
Dear Audrey,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for sharing your feedback.. Your insights are valuable to us, and we sincerely apologize for any inconvenience you encountered. As proud members of the design hotels, every element in our properties is meticulously chosen for guest comfort. We apologize that your experience did not align with our standards.We hope, you will give our property another try so that we tailor your stay. For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again.Sincerely, The ROOMS Team

10/10 Excelente

Anna

Se hospedó 1 noche en enero de 2024

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Very bad experience
I picked this hotel only because I had a very good experience in rooms hotel Kazbegi. But service of rooms hotel in Tbilisi was very bad. 1. I asked to send 2 towels and 2 bottle of water to my room. But this never served. (22nd, Dec, around 5:30pm) 2. When I had dinner at the 1st floor restaurant, the waiter was unfriendly in general (except the restaurant front lady manager). Even the staff who checked out my bill, he left my receipt without looking at my table. So I received the receipt on the floor. Do I have to take this..? 3. This one is I'm not sure that if the hotel was fully booked or staff's preference. But I got the most far room from the elevator. At first, I thought this was okay but after experience above service, now I kinda think this might be racism from the staff. The front staff was also not friendly at all. I met wonderful people and good experience in Tbilisi. But only thing that I regret is stayed at the rooms hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de The ROOMS Team, el 18 ene. 2024
Dear Guest, Thank you for choosing ROOMS Kazbegi and ROOMS Tbilisi for your stay, and for sharing your detailed feedback. We sincerely regret the inconveniences you experienced during your time with us.We are actively investigating the issues you've highlighted, including the service lapses and room allocation concerns. Please be assured that the checkout procedure is standardized and applies equally to every guest.As a gesture of our commitment to your satisfaction, we would like to extend a personalized stay arrangement and a discounted offer for your next visit to any of the ROOMS properties. We want to assure you that any perception of racism is not aligned with our values, and we take this matter seriously.We hope for the opportunity to host you again, providing an improved and enjoyable experience. Should you have any further concerns or specific requests, please feel free to reach out to us. We look forward to welcoming you back, whether in Tbilisi or at any of our properties within the ROOMS group.Sincerely,The ROOMS Team

10/10 Excelente

Christian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Giorgi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, location, I think this my 3rd time staying in this hotel
Se hospedó 7 noches en diciembre de 2023
Respuesta de The ROOMS Team, el 18 ene. 2024
Dear Giorgi,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for sharing your valuable feedback.We're happy to hear that you had a perfect experience at ROOMS. For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again.Sincerely, The ROOMS Team

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Aisulu

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and beautiful design
Se hospedó 1 noche en diciembre de 2023
Respuesta de ROOMS Team, el 18 ene. 2024
Dear Aisulu,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for taking the time to share your nice feedback. We are thrilled to hear that you had a positive experience at ROOMS Tbilisi.For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again Sincerely,The ROOMS Team

8/10 Bueno

Andrew

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Christian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel in the city
Phenomenal hotel, fantastic attention to detail and exceptional staff.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

ZAHER

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, staff, and breakfast
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Nugzar

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Sareta, London

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed in Rooms for a trip that was a mix of work and fun. The hotel is beautifully designed and in a fantastic neighbourhood, full of vintage and ceramics shops and some lovely restaurants and cafes. The rooms were well-designed (though I would make sure your room is not on the part of the 1st floor which is above the bar) and the breakfast was amazing. Highly recommend.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Pelle Moller

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Armen

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Judith

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel in the old style; excellent service. The best breakfast ever! I would have appreciated a little more light in the room.
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Ammar, Portland

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and location
Se hospedó 3 noches en junio de 2023

4/10 Malo

Alexander

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
My third stay at this hotel and likely the last one. Info regarding the free parking (or any kind of parking) is false. Two days in a row no spaces available and attendant at the entrance told me to find parking in the street which always is a challenge. At the breakfast only sits that provide some sort of privacy are only for two and when I tried to join two tables that were one foot apart hostess told me that it is “a law” not to do so. Ended up sitting in the area with the high traffic and hearing loud (and not very pleasant) conversations from the nearby table. Overall hotel has nice ambiance and great location. It is disappointing that some of the stuff needs training to be up to the standard.
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Relations Manager, el 2 jul. 2023
Dear Alexander, Thank you for taking the time and providing your valuable feedback! We are growing with every guest experience and improving our services. We appreciate your loyalty and apologize for the inconvenience you have encountered! As a member of the Design Hotels group, we have specific guidelines that we are following in the design part; We are truly sorry that the lack of availability of moving the tables has been inconvenient for you. We would like to have the pleasure of hosting you with us repeatedly. Kind regards,Devis DolidzeGuest Relations Manager

8/10 Bueno

Tobias

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Zoro, Yerevan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The only problem is the room conditioner. It was too hot in the room. All the rest is perfect as usual. Thank you!
Se hospedó 1 noche en junio de 2023
Respuesta de Devis, el 21 jun. 2023
Dear Zoro,Thanks for taking the time and sharing your feedback on this portal! Kindly be informed that the A/C is already functional. We hope to host you for a flawless Rooms Hotel Tbilisi experience in the foreseeable future. Kind regards,Devis DolidzeGuest Relations Manager

8/10 Bueno

Bria

Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Kah Gek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quaint boutique hotel in Tbilisi
Heard so much about this Hotel before our visit to Tbilisi . We love unique architectural buildings , so not disappointed. However , sometimes certain beautiful objects can be not too practical as a hotel ; like the glass jar with heavy lid in the bathroom . When we checked in , the bathroom was with a peculiar smell … we opened the window and informed the front desk
Beautiful flooring
Se hospedó 2 noches en marzo de 2023
Respuesta de Aleks. Guest Relations, el 12 abr. 2023
Dear Kah Gek,Thank you so much for taking the time to post valuable feedback following your recent stay with us. We apologize for the smell issue. Usually, it is not a common problem. But still, the relevant department has been informed to monitor the bathroom further. We hope to host you again soon at Rooms Hotel Tbilisi.Kind regards,Aleksandre KibishauriGuest relations manager

10/10 Excelente

Zoro, Yerevan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel in the center with free parking with electric car chargers. Very good choice.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Nugzar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean, staff friendly, recommended..
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Nugzar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff..
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Ogulcan

Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Batuhan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very cool hotel with lively lobby and great design. Rooms are also very cool, but a bit slow. Service is a bit slow, but we found that to be common in Tbilisi
Se hospedó 3 noches en diciembre de 2022

8/10 Bueno

Alexander

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Douglas

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

AYSE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect, I strongly recommend
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Stig

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Pedro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stylish hotel in a convenient location in Tbilisi. Large and comfortable room and gorgeous common areas. Breakfast was full of options and delicious. Great restaurant and bar. Staff was friendly and helpful. Overall, I would easily give the maximum mark to the hotel if it was not for the bad Wi-Fi in the room (really slow). Also, our room was in the first floor (room 126) and a bit noisy (partly due music coming from the bar downstairs).
Se hospedó 4 noches en septiembre de 2022
Respuesta de guest relations manager, el 26 sept. 2022
Dear Pedro,We are grateful for your choosing to stay with us and for reviewing our property on this portal, and we thank your compliments regarding our staff and restaurant. Dou to the importance of your comment will follow up on areas of needed attention. We hope to host you again soon at Rooms Hotel Tbilisi!Best regards,Aleksandre KibishauriGuest relations manager

10/10 Excelente

Zoro, Yerevan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Abiola

Le gustó: Condiciones de la propiedad
This property is so confusing. Is it trying to be a party hotel or an upscale boutique hotel? Seems to have elements of both which can be a little confusing if you are looking for the latter. If you are sensitive to sounds, this place is for sure not for you between the activity across the street or the lack of sound insulation on the doors.
Se hospedó 3 noches en agosto de 2022
Respuesta de Guest Relations Manager, el 24 ago. 2022
Dear Abiola,Firstly, we would like to thank you for staying with us at Rooms Hotel Tbilisi and for your feedback. Kindly accept our sincere apology for the noise issue you have encountered. I will pass your comment to the relevant department for subsequent reactions.Should you allow us the privilege of hosting you repeatedly, we will make sure to accommodate you in the quietest part of the property.Sincerely,Aleksandre KibishauriGuest relations manager

10/10 Excelente

Mehmet

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From door to coffee cup everything was perfect lovely designed beautiful test.
Se hospedó 2 noches en agosto de 2022
Respuesta de Guest Relations Manager, el 24 ago. 2022
Dear Mehmet,Warm Greetings from Adjara Group Hospitality; thank you for choosing Rooms Hotel Tbilisi and for your excellent feedback. Therefore, your positive feedback and five stars are truly rewarding for our continuous advancement. We look forward to seeing you at our properties, and for the next stay, please write to me prior for personalized stay arrangements.All the best,Aleksandre KibishauriGuest relations manager

10/10 Excelente

Ammar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unique atmosphere hotel
Unique experience in old times hotel. Loved the breakfast buffet room
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Ivan

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One of the best hotels I've stayed in
Fantastic service, charming place, tasteful breakfasts. Everything was perfect
Se hospedó 4 noches en julio de 2022
Respuesta de Aleks, el 26 sept. 2022
Hi Ivan, it is our pleasure to have hosted you at Rooms Hotel Tbilisi! Thanks for the brilliant review, and hope to host you with us many more times!All the best,Aleksandre KibishauriGuest relations manager

10/10 Excelente

Jerome

Se hospedó 2 noches en junio de 2022

8/10 Bueno

Tobias

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2022

10/10 Excelente

Celia

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very well kept and clean. Fantastic staff. Great room. I didn't like the heavy beating music late in the evenings during the week when I had work the next day. It could be heard in my room on the 5th floor.
Se hospedó 5 noches en julio de 2022

10/10 Excelente

Silva

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gute Lage, cooles Hotel. Top Essen, sehr freundliches Personal
Se hospedó 3 noches en junio de 2022