Suite ejecutiva | Ropa de cama de alta calidad y minibar

Opiniones de Electra Palace Thessaloniki

5 out of 5
Electra Palace Thessaloniki
9, Aristotelous Square, Thessaloniki, Central Macedonia

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 670 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 250 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 1002 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

GINES

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 1 feb. 2024
Dear Gines,We appreciate the lovely rating you have posted and look forward to welcoming you back at the Electra Palace Thessaloniki in the near future.Best regards,Alexia Kolatskou Guest Relations Manager

6/10 Aceptable

Miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Alex, el 14 may. 2022
Dear Miguel, Thank you for taking the time to share your experience at the Electra Palace Thessaloniki. We noticed that you rated your stay as 6/10 and we were wondering if you could kindly share more information in order for us to better understand what you didn't like and if there is anything we can do to improve. Constructive feedback from our guests helps us better understand their wants and needs, hence we try to meet their expectations. Thank you for your consideration and have a wonderful day.

10/10 Excelente

Clara

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantástico
Fantástico hotel , buen desayuno. Por poner un pero, la carta del room service muy limitada pero en general todo genial.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la ubicacion, la atencion en el comedor y el spa
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2019

6/10 Aceptable

AMPARO

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Guillermo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Hermoso pero con olor a tabaco
Hay mucho olor a cigarrillo tanto en los pasillos como en las habitaciones. Se ve que los griegos no respetan las condiciones de no fumar en el hotel y el olor pasa a pasillos y por los ductos del Aire Acondicionado. Una lastima por que el hotel es maravilloso y el personal muy amable y servicial.
Se hospedó 2 noches en enero de 2019

10/10 Excelente

Rocio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy recomendable
Bien ubicado y buen servicio
Se hospedó 3 noches en febrero de 2018

10/10 Excelente

ALEXANDR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MEJOR HOTEL DE TESSALONIKI
COMO TODOS LOS HOTELES DE LA CADENA ELECTRA ES DE PRIMERA CALIDAD
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

José, Cáceres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel muy cómodo, centro ciudad
Está muy bien situado, las habitaciones muy cómodas y un restaurante encantador con unas vistas espectaculares sobre la bahía.

10/10 Excelente

Christos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Maria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/A
Se hospedó 5 noches en mayo de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 22 may. 2024
Dear Maria,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your lovely rating and we look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Seaside view from the 6th floor
Se hospedó 2 noches en mayo de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 22 may. 2024
Dear Scott,Thank you for visiting the Electra Palace Thessaloniki.We appreciate your great rating and hope to welcome you again soon.Best regards,Alexia KolatskouGuest Relations Manager

10/10 Excelente

Christos, Washington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great hotel that is centrally located. Can not go wrong
Se hospedó 6 noches en mayo de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 22 may. 2024
Dear Christos,We would like to express our sincere gratitude for choosing our hotel for your stay and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to hear that your stay was comfortable and enjoyable and we hope to welcome you again soon.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 11 may. 2024
Dear Thomas,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one and we look forward to welcoming you back at the Electra Palace Thessaloniki. Kind regardsAlexia KolatskouGuest Relations Manager

10/10 Excelente

Tamir, Beer sheva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en abril de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 1 may. 2024
Dear Tamir,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Peter, Redlands

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel in the center of Thessaloniki. Amazing view over the plaza. Beds are super comfortable and the staff very helpful. Parking was tho a nightmare as we arrived on Saturday. Had to park 2km away and walk back to the hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 7 may. 2024
Dear Peter, We are delighted to hear that you found our central location perfect, our hotel elegant and our staff attentive.We are also happy to note that you enjoyed the stunning views to the historic Aristotelous square.Allow me to kindly inform you that being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments, within just 200 meters walking distance from our hotel and our guests benefit from discounted prices. Furhermore our porters are always willing to assist our guests, providing the necessary information and assist with the luggage.We hope to have the opportunity to welcome you again.Kind regards,Alexia KolatskouGuest Relations Manager

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 29 abr. 2024
Dear Paul , Thank you for visiting the Electra Palace Thessaloniki and thank you also for your kind rating. We hope to welcome you again soon and we wish you a lovely week ahead! Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excelente

christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 26 abr. 2024
Dear Christine,Thank you for the positive feedback. We work hard to offer a warm welcome and make you happy. Hopefully you will visit us again on your next trip to Thessaloniki. Kind Regards,Alexia KolatskouGuest Relations Manager

10/10 Excelente

Nadia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wij komen hier absoluut weer. Hotel is top verzorgd en bevindt zich op een perfecte locatie. Lekker fancy allemaal.
Se hospedó 4 noches en marzo de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 27 mar. 2024
Dear Nadia,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who loves assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you staying with us. Best regards,Alexia KolatskouGuest Relations Manager

8/10 Bueno

Ramzi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay overall, the only thing I would update is the gym by increasing the space if possible and / or getting new equipment.
Se hospedó 2 noches en marzo de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 13 mar. 2024
Dear Ramzi,Thank you for your positive feedback on your recent stay with us,We appreciate your suggestion regarding the gym space and equipment.We will certainly take that into consideration for future improvements.We are glad you enjoyed your overall experience and we look forward to welcoming you back soon.Best regards,Alexia KolatskouGuest Relations Manager

8/10 Bueno

Stella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 21 feb. 2024
Αγαπητή Στέλλα,Σας ευχαριστούμε πολύ που βρήκατε το χρόνο να αξιολογήσετε το Electra Palace Thessaloniki.Χαιρόμαστε που είχατε μία όμορφη διαμονή και ανυπομονούμε να σας καλωσορίσουμε ξανά.Με εκτίμηση,Αλεξία Κολάτσκου Guest Relations Manager

10/10 Excelente

Christos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 19 feb. 2024
Dear Christos,We would like to thank you for taking the time to share with us your great rating regarding your visit to the Electra Palace Thessaloniki.We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

César

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 15 feb. 2024
Dear César,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Βest regards,Alexia Kolatskou Guest Relations Μanager

10/10 Excelente

Liliana

Se hospedó 1 noche en febrero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 21 mar. 2024
Dear Liliana,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations

10/10 Excelente

jan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay at Electra Palace Hotel
Highly maintained throughout hotel. Very welcoming team of professional staff .
Se hospedó 1 noche en enero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 24 ene. 2024
Dear Jan,We are very happy you chose the Electra Palace Thessaloniki for your stay. We are also very glad to receive your compliments about our kind and attentive staff and our premises.Our team would like to express its gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,Alexia KolatskouGuest Relations Manager

10/10 Excelente

Emiliyan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 12 abr. 2024
Dear Emiliyan,Greetings from the Electra Palace Thessaloniki.Thank you for your perfect rating of our hotel and we look forward to welcoming you back.Warm regards,Alexia KolatskouGuest Relations Manager

8/10 Bueno

christalla, West beach

Se hospedó 3 noches en enero de 2024
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 9 ene. 2024
Dear Christalla, Thank you for choosing to stay with us and we look forward to welcoming you back at the Electra Palace Thessaloniki. Kind regards Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 2 ene. 2024
Dear Guest,We noted with pleasure the positive rating you have posted on your Electra Palace Thessaloniki experience and we look forward to welcoming you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel, great location. Breakfast on terrace (weather permitting) is relaxing and enjoyable.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 28 dic. 2023
Dear James,First and foremost we would like to thank you for choosing the Electra Palace Thessaloniki for your stay. We were truly pleased to hear that you enjoyed our central location and our hotel. We are happy to note that you enjoyed the breakfast in our Roof Garden with its stunning views and we would love to welcome you back in the nearest future.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Stylianos, Grevenbroich

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
einfach toll
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 19 dic. 2023
Dear Stylianos,Thank you very much for taking the time to share your great rating following your visit to the Electra Palace Thessaloniki.We are pleased to know that you enjoyed all aspects of your stay and we hope to welcome you again soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Sanjay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It's a great location and a beautiful hotel. We would stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 18 dic. 2023
Dear Sanjay,Thank you for recommending the Electra Palace Thessaloniki after the experience you had with us! We are very glad to receive your compliments about our location in the midst of the city center and our premises.We hope to have the chance to welcome you back in the nearest future.Kind Regards,Alexia Kolatskou Guest Relations Manager

8/10 Bueno

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mit dem Auto wird es kompliziert.Keine richtige Parkmöglichkeit mehr.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 11 dic. 2023
Dear Martin,Thank you for choosing to visit the Electra Palace Thessaloniki. Being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments and our guests benefit from discounted prices. Our porters are always at our guests' disposal to assist with the luggage. We will be looking forward to hearing from you again. Kind regards, Alexia Kolatskou- Guest Relations Manager

10/10 Excelente

Kazim

Se hospedó 3 noches en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 8 dic. 2023
Dear Kazim,Thank you very much for taking the time to share your great rating following your visit to the Electra Palace Thessaloniki.We are truly pleased to know that you enjoyed all aspects of your stay and we hope to welcome you again soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Kazim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 8 dic. 2023
Dear Kazim,Thank you for being our guest and for posting your great rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

GRIGORIOS

Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 27 dic. 2023
Αγαπητέ Γρηγόριε,Σας ευχαριστούμε πολύ για την εξαιρετική σας βαθμολογία.Θα χαρούμε να σας υποδεχτούμε εκ νέου στο ξενοδοχείο μας.Χρόνια πολλά και καλή χρονιά!Με εκτίμηση,Αλεξία Κολάτσκου - Guest Relations Manager

10/10 Excelente

thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
this is a very nice hotel right in the central part of the town, but still very quiet. beautiful view over the sea and near main shopping street and restaurants and bars. staff very professional and super friendly and helpful. overall excellent experience
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 15 feb. 2024
Dear Thomas,Thank you for this glowing review! We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest and we hope to welcome you back the next time. Warm regards, Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Alper

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 21 nov. 2023
Dear Alper,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Luca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super property in the heart of the city, on the water and the shopping streets. The breakfast at the top terrace over the sea and the square is incredible (view, food, service)
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 16 nov. 2023
Dear Luca, We would like to thank you for taking the time to share with us your review regarding your visit and experience at the Electra Palace Thessaloniki. Thank you for your kind words regarding our kind staff and our central location.We will be pleased to welcome you again. Kind Regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excelente

CHARALAMPOS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It has been a long time i felt and experienced such a great hospitality. Bravo excellent job in all aspects. friendly and professional stuff. I am praout that in thesaloniki at electra palace hospitality excist in its highest you can get. Thanks a lot. Charis antoniou
Se hospedó 4 noches en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 15 nov. 2023
Dear Charalampos,Thank you for visiting the Electra Palace Thessaloniki and sharing your great rating.Your kind words give us great pleasure and fuel us in keeping our high standards and the customer satisfaction as our main goal.We would love to have the chance to welcome you back for another memorable experience!Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Kleopas-Gerasimos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 14 nov. 2023
Dear Mr. Kleopas,Thank you very much for choosing the Electra Palace Thessaloniki for your accommodation. Thank you also for your excellent rating and we look forward to welcoming you again soon.Kind Regards,Alexia Kolatskou Guest Relations

10/10 Excelente

Catriona

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Great Grecian Vacation
We spent 6 nights in the Electra Palace Thessaloniki at the end of Oct/ start of November,and it was everything we had hoped for. We arrived at the hotel tired out after a long journey and reception had our room ready well before the official check in time ,and we were very thank for this courtesy.The buffet breakfast offered a great selection and staff were friendly and efficient. The executive room with a sea view had a balcony and a super view of the square and the sea but it wasn't noisy.lt was comfortable and cleaned on a daily basis. The hotel is eco friendly too . Spa facilities were excellent and the outdoor pool although on the small side was adequate for cooling off.l with not hesitate to stay there ai if l ever return to Thessaloniki.
Se hospedó 6 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 7 nov. 2023
Dear Catriona,Thank you for selecting the Electra Palace Thessaloniki for your recent stay and for posting this great feedback.We work hard to offer a warm welcome and make you happy and your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests.WitWe are extremely pleased to know that you had a memorbale and comfortable stay and that you enjoyed all aspects of our hotel.Our entire team is looking forward to welcoming you again on your next trip.Warm Regards,Alexia Kolatskou Guest Relations Manager

8/10 Bueno

Joanna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Great location. Great concierge service. Hood selection of breakfast items.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 30 oct. 2023
Dear Joanna,Thank you very much for your kind comments which we value tremendously. We are happy to know you enjoyed our concierge service but also the central location and our breakfast.We hope we get the chance to welcome you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Joy

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We truly enjoyed our stay at this property- staff was very welcoming and helpful. I had requested help on an issue with missing laundry items but it was resolved immediately. Restaurants and places of interest are nearby and within walking distance (though would recommend a cab if you prefer not to walk longer distances). I would definitely stay here in my next visit.
Se hospedó 4 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 27 oct. 2023
Dear Mrs. Joy,Thank you very much for your kind words! We are glad to know you enjoyed your stay, our central location but most of all we are happy to know you enjoyed the service of our staff.Whenever you want to re-live the experience you are most welcome here.Looking forward to seeing you again.Best regards,Alexia Kolatskou - Guest Relations Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
O, but needs something to get 5S level
Central position, good service. I had expected something slightly bettaer for a 5 stars hotel
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 26 oct. 2023
Dear Guest, Thank you for your stay at the Electra Palace Thessaloniki.We are glad to know you enjoyed the location of the hotel in the midst of the city center and in close proximity to many shops, restaurants and sights. We also appreciate your kind words with regards to our staff service.We remain at your disposal and we always welcome constructive feedback as it helps us identify areas for improvement and work towards that. We hope to welcome you again.Kind regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excelente

Eleftherios

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A place to stay in Thessaloniki
The location is beutiful, the condition os the property excellent what is still missing some more AI tools and ecofriedly activities which i couldn't recognized.
Se hospedó 4 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 26 oct. 2023
Dear Mr. Εleftherios, Thank you for choosing to stay at the Electra Palace Thessaloniki and for taking the time to write your review.We are glad to know you enjoyed the location of our hotel in the midst of the city center and in close proximity to many shops, restaurants and sights.Kindly note that our hotel and our hotel group in general runs a "green philosophy" advancing towards sustainable development.Our hotel obtains the Green Key, an International Enviromental award which demonstrates the establishment's efforts to develop an environmental friendly, sustainable and responsible business.Towards that direction, we have completed a series of eco-friendly actions such as replacing all the light bulbs to led ones, altering our room amenities and placing signs on the beds and in the bathrooms mentioning that the linens and towels in the rooms are changed upon our guests' request. We also value food and we try our best not to waste it.Perhaps you have noticed the sign we have placed on our breakfast buffet encouraging our guests to eat all they take, assisting our goal in preventing food waste.We are are always open to new thoughts and ideas and we will be pleased to welcome you again and hear your thoughts.Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Brigitte, Paris

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Super . Excellent petit déjeuner . Personnel aux petits soins . Proche de tout . Ville très animée et tous les commerces à proximité .
Se hospedó 6 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 26 oct. 2023
Chere Madame Brigitte,Merci d'avoir pris le temps de partager avec nous votre évaluation sur votre expérience à l' Electra Palace Thessaloniki. Dans l’ attente de votre prochaines visites!Cordialement,Alexia Kolatskou/Guest Relations Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything nuce and fine, but like a 4 stars
Nice staff, nice location. Everything fine, but from a 5S hotel I would have expected something more in the details and in the room.
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 21 oct. 2023
Dear Guest, We would like to thank you for taking the time to share with us your review regarding your visit and experience at the Electra Palace Thessaloniki. Thank you for your kind words regarding our kind staff and our central location.We are quite surprised though by your comment regarding our interior design in the rooms. We usually receive warm feedback after our recent and total renovation.Nonentheless we are always open to thoughts and ideas from our guests.We will be pleased to welcome you again. Kind Regards, Alexia Kolatskou - Guest Relations

10/10 Excelente

OMER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent!
Absolutely amazing in every way, highly recommended (stayed in Junior suite with access to the club lounge)
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 21 oct. 2023
Dear Mr. Omer, We appreciate that you have taken the time to write a review for the Electra Palace Thessaloniki.It is always pleasant to know that our guests appreciate our quality of service and that we were able to fully meet your expectations. We are particularly happy that you enjoyed our junior suite and our executive lounge and its benefits.We look forward to welcoming you back on your next visit. Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excelente

Daniela

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Alexia Kolatskou - Guest Relations Manager, el 18 oct. 2023
Dear Mrs.Daniela,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your lovely rating and we look forward to welcoming you back soon.Βest regards,Alexia Kolatskou Guest Relations