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Opiniones de Lynford Hall Hotel

3.5 out of 5
Lynford Hall Hotel
Lynford Road, Thetford, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 27 de 90 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 90 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 90 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 90 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 90 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

7.4/10

Servicios

7.6/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Paul

Viaje familiar
No le gustó: Condiciones de la propiedad
Suspect it’s better in summer
Nice enough and we were well looked after. Our room was rough around the edges, with a view over a site yard which had trucks running their engine below and smoke blowing in. Hotel was very quiet so service was minimal but good when accessible. No access to any of the grander rooms with views over the gardens.
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff really friendly. Food good , room clean and spacious Great walks from hotel
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Gilly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel in beautiful location
Beautiful hotel within a country house in the forest. Fantastic location. Wonderful walking trails from the hotel. Courtyard was the set for Allo Allo! We had a wonderful time, nice large room. Lots of space for our toddler to run around. Friendly and attentive staff.
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good moaning!
Lovely hotel, super, friendly service. From the point of view of a real 'Allo 'Allo fan brought back fond memories of a great comedy series. Lovely food too. Enjoyed walking through the forest on a beautiful warm evening.
Se hospedó 1 noche en junio de 2021
Respuesta de Reception , el 6 jun. 2021
Dear Colin, Thank you for taking the time to review us ! We hope to see you again some day Regards, Andrew

8/10 Bueno

Alison

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Excellent service from staff, friendly and efficient, very good food, cleanliness could have been better old cobwebs along edges of ceiling/wall. Window would not stay open, noisy pipes from radiator at times due to old building, extractor fan in shower room did not work.
Se hospedó 2 noches en mayo de 2021
Respuesta de Reception , el 18 jun. 2021
Thankyou for your review, we appreciate your feedback. Regards Reception

6/10 Aceptable

Dan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Reception , el 18 jun. 2021
Thank you for your review

10/10 Excelente

Gino

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lynford Hall is well worth a stay
Really beautiful grounds and room was ideal for family to use as a base to visit local area, as well as Norfolk. Highly recommended.
Se hospedó 3 noches en octubre de 2020
Respuesta de Lynford Reception , el 2 nov. 2020
Thank you so much for your review, we hope to welcome you back soon !

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Relaxed and friendly setting with superb outdoor space and grounds for walking etc.
Se hospedó 2 noches en octubre de 2020
Respuesta de Lynford Reception , el 2 nov. 2020
Thanks for your review, we are glad you enjoyed your stay with us!

8/10 Bueno

Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2020
Respuesta de Reception, el 20 oct. 2020
Dear Kay, Thank you for your feedback. We are glad you enjoyed your stay with us. Kind Regards, The Lynford Hall Team

10/10 Excelente

Damian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warm clean with excellent food friendly staff
The stay was comfy and relaxed. The staff / reception was friendly helpful and warm. Due to covid restrictions the room arrive was spot on and food is excellent all round. Definitely worth a stay - be better without covid - but I was really happy with how they dealt with the current situation.
Se hospedó 1 noche en octubre de 2020
Respuesta de Reception , el 6 oct. 2020
Dear Damian, Thank you for your review and glad you enjoyed your stay Regards Reception

8/10 Bueno

michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Reception , el 6 oct. 2020
Thank you for your review

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The building is a faded Victorian stately home although efforts are being made to restore it. My (cheap) room was in the stables. These rooms are pretty basic and the heating went off in the evening, leaving the room too chilly. On the plus side, the bed is very comfortable, the food good and the service was very good.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really good business trip nice and clean with friendly staff, down side is poor WiFi and no food available after 9 even room service
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Gabriella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Helpful and friendly staff.
Lovely welcoming place, great location.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Reception, el 19 dic. 2019
Thank you for your feedback!

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding
We had n absolutely fabulous weekend stay, the staff couldn't do enough for us and the food was top notch. had a nice walk around the grounds and into Mundford for a pub lunch which was very nice. Would deffinatly stay again
Se hospedó 2 noches en noviembre de 2019
Respuesta de Reception, el 19 dic. 2019
Thank you for your lovely feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is definitely catered for older cliental but this didn’t phase us. Quieter in the evenings but the service was impeccable we could not fault it.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lynford Hall and it’s grounds were beautiful. Walls in the coach houses were too thin. Could hear the people next door.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent reception staff who man the bar and bar snacks womanfully! Attentive, observant with excellent customer service. The hotel was in good decorative order but the grounds were verging on the neglected which surprised us. The courtyard was fun with the " Allo , Allo"connection but our room was a little cramped with a smaller bed than we are used to. But for value ? Outstanding
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Jennifer

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very load boiler noise coming from the bathroom every 20 minutes, reception said they would send someone and never did. Didn’t sleep all night.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THE PROPERTY WAS VERY GOOD ATHOUGH IT SEEMS TO HAVE A FEW ROOF LEAKS IN THE MAIN BUILDING. A GOOD PLACE TO STAY, STAFF FRIENDLY AND HELPFUL WITH A CAN DO ATTITUDE Check your bill carefully before paying the hotel management seeks to undermine one favourable impression by some regrettable creative accountancy practices.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
Could not fault it, excellent food, incredible surroundings/architecture. Great breakfast.
Front of hotel
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Updating and deep clean required
We were not in the main hotel, due I suspect to having paid a discounted rate through Hotels.com! This proves to be noisy as we had a lot of noise from the room/s above us, suspect no sound proofing done when they were converted to rooms from possible stables? Lot of mould in the grouting in the shower area of the bath and the shower head was brown from limescale - I think and hope! Bed was very hard but could have coped with that if the pillows had been more comfortable, had a very restless night and suffered neck, shoulder and headache on the Saturday morning, Breakfast was lovely and service in restaurant was very good.
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bathroom had a smell so had to change rooms, shower head also not working. Breakfast ans service at times was below standards expected.
Se hospedó 4 noches en septiembre de 2019

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel set in fantastic surroundings!
Lynford Hall is set in nice surrounding and close to the lovely village of Munford. The Hall and Grounds have seen grander days and would benefit from some TLC to return it to its former glory. Our room was situated in the former stable block, it was clean, well sized with large onsuite but could benefit from some updating. The staff were all very friendly, approachable and helpful. Plenty of choice at Breakfast which included pastries, cereal and cooked breakfast. We stayed Thursday evening so got a very good deal. My husband and I do intend to return and my pay more for our room/hotel if it was given some. TLC!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Elizabeth, Thank you for your review and pleased that you enjoyed your stay with us recently. We hope to welcome you back soon.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Basic room everything I needed, what I expected for what I paid - no frills.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Thank you for your review, glad you had a satisfactory stay

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
This hotel could be amazing, unfortunately it needs investment. Upon arrival the facade looks impressive and certainly makes the right impression. This impression quickly changed when I reached my room, it appears that there is very little (if anything spent on upkeep). There was a big stain on the bedroom carpet. In the bathroom the towel rail was missing with just holes in the wall where it should have been, the same goes for a shelf in the bathroom. The bedside tables both had large crudely cut holes in the top that had obviously previously been used for lamps that had since been removed. At breakfast, I had to chase down someone to get some coffee and generally it seemed like us being there was an inconvenience to the dining room staff. Overall the hotel was clean and acceptable for a night, but very tired and falls well below the standards I expected from such an establishment. I’d like to think I was just unlucky, but the couple checking out in front of me in the queue had similar complaints....
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Guest, Thank you for your review,I am unable to confirm which room you stayed in. I can assure you that all the team here do work very hard to ensure that high standards of service are maintained in all areas.

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This was a most beautiful country house and is in a good location for Thetford Forest and surrounding countryside. Sadly its all looking very tired now and, whilst the staff are lovely the grounds and surrounding area are fantastic, we just couldn't help to feel a little sad that a proud heritage now seemed to lack pride and belief in itself. The once beautiful gardens now look like the local authority maintains them. The room ( in the courtyard) was comfortable and clean enough but the bathroom had mould and a broken toilet and there seemed to be a number of flies which we just couldn't get rid of. Towels and complimentary tea and coffee facilities in room were good. Breakfast was reasonable and served in a nice old dining room. We were disappointed with the choice of meals in the restaurant. It was a very limited menu and the bar/restaurant was very formal and lacked atmosphere. We used a pub in the village instead. All in all it was a bit underwhelming, but , at the price we paid, better than a Travel Lodge …..although Travel Lodges tend not to have mouldy bathrooms.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Guest, Thank you for your review, I can assure you that investment in the property is ongoing and sorry to hear that your stay wasn't as good as it could have been, our bar area is very relaxed and has plenyty of atmosphere. We also do offer a specials board which is changed daily.

8/10 Bueno

Martin

Le gustó: Limpieza y comodidad de las habitaciones
On balance a good stay
First impression from the outside and also public areas was of high quality. Lady at reception explained that they had their own well for water supply so sometimes it looked cloudy when taps turned on but offered bottled water as alternative. Internet connection is bad in the area, not just the hotel. The actual room we stayed in had very thin walls so could hear TV and guests in the room next door. Room furnishings were tired and have seen better at budget places such as Travelodge. Staff polite and did their jobs but seemed to lack enthusiasm considering the hotel appears to promote high standards.. On a more positive note got a good rate for the room and the breakfast was excellent quality and variety. Overall, would stay again at the price and for the breakfast provided.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Martin, Thank you for your review, and glad you enjoyed your stay with us recently. We hope to see you again soon. Regards,

6/10 Aceptable

duncan

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
The venue was amazing, set in lovely, well kept grounds. The room was functional rather than glamorous with one major flaw. The bed was actually 2 beds put together, one was fine and the other was far too soft. Biggest problem was that the height of the two beds didnt match up and there was a gap between them which sort of killed the moment. That said the duty manager gave concession and seemed to take the complaint seriously. Overall a good stay but for the money I would have expected a little more comfort in the room
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Duncan, Thank you for you review, we do have different standards of room available within the hotel, why not request one of our feature rooms should you decide to stay with us again. Regards,

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Paul, Thank you for your review, we hope to see you again soon. Regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear guest, Thank you for your review. We hope to see you again soon Regards,

10/10 Excelente

Samantha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel in a stunning location. All the staff were very friendly. Excellent service in the bar and food was delicious. My daughter is gluten intolerant and there was no issue catering for her. Would highly recommend.
Se hospedó 1 noche en agosto de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Samantha, Thank you for you review and glad you enjoyed your stay. We hope to see you again soon. Regards,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
A beautiful period building, nice grounds, plenty of parking.
Se hospedó 1 noche en agosto de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Guest, Thankyou for your review We are pleased that you enjoyed your stay. Regards,

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Guest, Thank you for taking the time to review our hotel Regards,

8/10 Bueno

Helen

Viaje familiar
Le gustó: Limpieza y servicio y personal
Beautiful building, quiet location, great breakfast.
Se hospedó 3 noches en agosto de 2019
Respuesta de Guest Relations , el 23 sept. 2019
Dear Helen, Thank you for taking the time to review our hotel Regards,

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Room was adequate however we were on the bottom floor and whenever someone above flushed the toilet or ran the shower it was really loud and woke us up
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lynford House
The house was amazing and the grounds wonderful. A few minor repairs could be seen that needing addressing but nothing major. Our shower sprung a leak that left the carpet outside the bathroom wet, but staff were very apologetic and would have done more if we had told them at the time!
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

michael

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2019

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful setting but sadly lacking in all areas. Water runs brown and
Se hospedó 1 noche en junio de 2019

10/10 Excelente

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
A great hotel in wonderful grounds and on the edge of the marvellous National Forest of Thetford. We had a basic price room but it was spacious, comfortable and well equipped. Breakfast was excellent.
Se hospedó 1 noche en junio de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Disappointing
The room itself was good, a little tired but clean. We knew one of the beds was a 'rollaway' as described in the booking however when we arrived at the hotel we were then expected to pay an additional £20 for the privilege of having this bed! We had not received the email stating this as Hotels.com decided to create an account for the cardholder not the person who booked!! The hotel receptionist did at least have the decency to wave the payment as we had no idea and had an email stating the room had been paid for in full. We then were told about breakfast not being served until 8am, which was an issue as we had to leave at 7.30am - the receptionist assured us that she would let the breakfast staff know so we could at least have a continental. However when we arrived at breakfast we were told it wasn't ready and then ignored!!! We explained we had booked but staff chose to ignore this and carry on setting up. A real shame as this hotel was clearly a beautiful and grand place to stay once upon a time but the service is a little lacking now. Wouldn't stay again.
Se hospedó 1 noche en mayo de 2019
Respuesta de Andrew R, el 4 jun. 2019
Dear Guest, I am sorry to hear that you had a few issues with your recent stay with us. We do indeed make a charge for extra beds which should be made clear to you when booking online. Our breakfast on Sundays is served from 8am but there is no reason why you shouldn't have been able to have a continental selection, I will take this up with our breakfast team and ensure that this does not re-occur. Best Regards - The Lynford Hall Team

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Weekend break
On the whole it was a lovely stay with friendly, helpful staff in a beautiful quiet area. There were some minor cleaning issues which need attention; a few cobwebs in the bathroom and the windows on the landing could do with a clean on the outside.
Se hospedó 2 noches en mayo de 2019
Respuesta de Andrew R, el 30 may. 2019
Dear Guest, Thank you for your review, your comments will be passed to our housekeeping team. We are glad you enjoyed your stay with us. Best Regards The Lynford Hall team.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
gebucht 2 tage - verlängert 4 weitere - herrliche umgebung - landhaus ja beinahe schlossleben abseits von strassen! umgebung ums haus spitze!
Se hospedó 2 noches en mayo de 2019
Respuesta de Andrew R , el 15 may. 2019
Thank you for your review. We are so glad that you are enjoying your stay with us. Best Regards The Lynford Hall Team

4/10 Malo

David Nicholas

Le gustó: Limpieza y comodidad de las habitaciones
Lynford Hall
Lovely place with a comfortable room.Poor shower with brown water.A real shame as breakfast was nice and staff friendly. Hope they can fix it soon as the Hall was looking fab.
Se hospedó 1 noche en mayo de 2019
Respuesta de Andrew R , el 10 may. 2019
Sorry that you didn't have a great experience during your recent stay with us. pleased to say the issue we had has now been fixed. I hope you might choose to visit us again some day. Best Regards Andrew Rudkin

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely setting but room did not have a virw of forest
Se hospedó 1 noche en mayo de 2019
Respuesta de Andrew R , el 10 may. 2019
Sorry to hear you didn't have a great view from your room, not all of our rooms have forest views. please request one if you decide to stay with us again Regards The Lynford Hall Team

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very friendly and very efficient . Lovely setting with beautiful grounds
Se hospedó 1 noche en abril de 2019
Respuesta de Andrew R, el 10 may. 2019
Thank you for your review, we are glad that you enjoyed your recent stay with us. we hope to see you again soon. Regards The Team at Lynford Hall

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dog friendly.
Nervous about staying with a 14 week old puppy but both puppy and my wife and I were made welcome and able to relax. Thank you.
Se hospedó 2 noches en abril de 2019
Respuesta de Andrew R , el 10 may. 2019
Thank you for your review, we are glad that you enjoyed your recent stay with us. we hope to see you again soon. Regards The Team at Lynford Hall