2/10 Terrible
Jason B.
14 oct. 2023
Le gustĆ³: Limpieza
Nightmare Check-in Experience
If you enjoy arriving at your rental and walking inside at check-in time, this place is not for you.
We arrived at the guard station at arranged check-in time and told we were not on the guest list. The guard directed us to the HOA welcome center.
After waiting in a long line there, we we were told this property is not approved for short-term rentals. We tried to contact the property manager, but no answer. So we got in line again and begged the HOA people to help us. They finally reached the property manager on the phone and worked out an arrangement.
So, after an hour of driving around and waiting in lines, we finally were able to enter the house. We asked the owner for a partial refund and they said there were "no complications" and they do not offer refunds.
No complaints about the property. It was very nice.
Jason B.
Se hospedĆ³ 1 noche en octubre de 2023