The front desk ladies were so rude and not helpful at all specially when you exepect if you have questions they wpuld help you out and not have an attitude issue. Very sad as i wasnt from Toronto and it was my first time staying in a different city , there was 2 others at front desk that one was a young man with braids or twists i believe and a yound lady with very long hair they were amazing and super kind the other 2 attitudes horrible siervice by them they were 2 older ladies one with green eyes and the other was wearing a face mask wifi in my room was constantly getting cut off