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Opiniones de PlanURstay - Mississauga Downtown Square One

4 out of 5
PlanURstay - Mississauga Downtown Square One
3888 Duke of York Blvd, Mississauga, ON

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 11 de 32 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 32 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 6 de 32 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 32 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 32 opiniones" "

6.8/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

6.8/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Alonso

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We could not internet connecction
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

Sergio

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
The place is nice the PH has a nice view. it was spacious. the floor was not as clean as we would like it. but all the other parts were pretty clean and it was a nice place to stay with my family. my daughters love the space and when you stay in an nice apartment it feels more like home.
Se hospedó 3 noches en julio de 2022

4/10 Malo

Jason

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
The room did not sleep 6. The sofa was not a sleeper. The room look nothing like the pictures. The front desk for checkin had no idea of our arrival and had to call the phone number on file for further information. I did not receive an email for check in until 1am in the morning. The front door was hard to lock and would often have to leave the room unlocked so the key did not break.
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Gino

Se hospedó 3 noches en marzo de 2023

10/10 Excelente

NICOLE

Se hospedó 7 noches en febrero de 2023

6/10 Aceptable

Jennifer

Viaje de negocios
No le gustó: Limpieza
The property looks good in photos but it desperately needs a deep clean. Carpets were stained and the floor was sticky. We didn’t end up staying but the owner graciously refunded us.
Se hospedó 5 noches en enero de 2023

8/10 Bueno

Puninder

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Location was good but communication with the property manager was difficult
Se hospedó 4 noches en enero de 2023

2/10 Terrible

Neelima

No le gustó: Condiciones de la propiedad
The followup is not good even after.complaint

8/10 Bueno

Marcia

Se hospedó 10 noches en noviembre de 2022

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
I wouldn’t stay at PlanURstay again.
Property is poorly maintained. Big burn hole in couch, stains everywhere. Broken window closure so you couldn’t fully close the window. Closet doors were off their tracks… Broken lights, just extremely poorly kept place. Representatives are hard to understand.
Se hospedó 4 noches en noviembre de 2022

2/10 Terrible

Catherine

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Avoid, avoid. This is not a hotel, it's an apartment building. After a10 hr journey I arrived at 7pm and the only people there are security, who were not expecting me. They were very polite and tried to be helpful, but they couldn't get hold of anyone, not could I. I had to go to my evening appointment but it turned out the reservation had been cancelled and no one told me till I got an email at 8.30pm. Save yourself the anguish and choose a normal hotel, that employ staff on site.
Se hospedó 5 noches en noviembre de 2022

6/10 Aceptable

Melissa

Viaje familiar con niños
No le gustó: Limpieza
The room we got was not the one we had reserved. We reserved a 3 bedroom (1 king, 2 queen) family apartment. When we got there we got a 3 bedroom but the 3rd bedroom was more like an office and instead of a queen bed it was a single trundle bed. For a family apartment that sleeps 6 it also only had a 4 person table for eating and no chairs at the counter bar top. The living room also only sat 4 people comfortably. Linens and towels were clean but the overall cleanliness of the apartment was lacking. It was very outdated and clear that repairs were needed in areas.
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Khalid

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very good
Se hospedó 7 noches en septiembre de 2022

6/10 Aceptable

Joanes

Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Kaylin

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
There was some reservation confusion, but they were happy to resolve in a timely manner. One bathroom did not have functional lights but there were other bathrooms available. Close to the train station. Very cleanly and nice area
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

DaJuan

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
I like the area it was located in.The building was great.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Iyueshaw, Edmonton

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent property, clean, organized, awesome views.
Se hospedó 5 noches en agosto de 2022

2/10 Terrible

zane

No le gustó: Servicios y condiciones de la propiedad
Just a bad stay overall...I would never book back there.
Se hospedó 8 noches en agosto de 2022

2/10 Terrible

John

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
To find a nice condo is a nice way to spend a vacation. This wasn't it. This was absolutely disappointing. Bedding and dishes were dirty, stained mattresses, master bedroom bed was broken, towel rack was missing, shower rod held on wall by being stuff tight with paper towel, burnt electrical outlet, bathroom door that doesn't close, broken lamp switch, no towels whatsoever, sparse kitchen utensils/bowls/cups, curtains, smoke alarm that was taped ....etc....but if a picture says a thousand words, then hoping I can add some pictures here.
Se hospedó 8 noches en junio de 2022

10/10 Excelente

Donnel, Phoenix

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was a luxury apartment located on Penthouse floor. The view was fantastic along with the surrounding area which was all walking distance: mall, gorcery, dining, galleries, etc. Everything was very clean besides a few smudges on the glass windows. The check-in process was a little confusing at first. It's contactless. So you park. Find the room youre staying in. Grab the key. And that's it. The only thing about the room. The air conditioning didn't seem to get very cold. Not a big deal since you could simply open a window or balcony door for the time of year we went. And little things like kitchen knives were dull. There was no spatula or sheet pan for baking. Quality of furniture is decent. Literally, that's it. Everything else was outstanding. I would easily recommend staying here. You can't find better value elsewhere. I would stay again within a heartbeat. It's a very nice area with a ton of activities to do. Don't pass up on this one!
Se hospedó 9 noches en abril de 2022

8/10 Bueno

Cameron

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
An enjoyable stay
The place was very pleasant and thoroughly enjoyed the stay. The pictures of the property did not match the one we stayed, however the facilities were as described and the place we stayed was actually larger. The place was quite clean and located in a great area, very close to the mall. There wasn't a large number of amenities and dishes but it was still sufficient. The host was very helpful and was easy to reach. Also really appreciated having parking being made available to use in the underground parking lot. Would be happy to stay again.
Se hospedó 11 noches en diciembre de 2021

6/10 Aceptable

Anamay

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2021

2/10 Terrible

Marcus

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
We were “upgraded” to a two bedroom apartment in a different building. A reason was not given for the change. This apartment was the dirtiest place we have ever seen! Rusty fixtures, stained carpet, mold & dust next to the refrigerator, an order and more. We could not sleep there and left after a few hours. A refund was guaranteed after communicating with the rental representative. So far the refund has not been received.
Se hospedó 4 noches en septiembre de 2021

8/10 Bueno

Veli

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 10 noches en agosto de 2021

4/10 Malo

Darren

Viaje familiar
Se hospedó 7 noches en junio de 2021

6/10 Aceptable

ayman

Se hospedó 4 noches en abril de 2021
Respuesta de Karan T, el 30 may. 2021
Hi Ayman, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We sincerely apologize that your stay with us fell short of expectations. Also, wanted to thank you for giving us a chance to make things right. We are sure will provide you with an outstanding experience on your next visit. Regards, PlanURstay

10/10 Excelente

Chedy

Se hospedó 3 noches en diciembre de 2020
Respuesta de PlanURstay Team , el 1 ene. 2021
Dear Chedy, Thanks so much for giving us 10 Star rating! PlanURstay values put guest satisfaction as a top priority and we are committed to our guests. We look forward to serving you again.

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
The floor was not cleaned properly The dishes in the cupboard were not cleaned properly and we had to re-wash them The towels were still in the dryer and not finished yet. We had to wash the bed covers before using them For 6 nights there were just one toilet paper roll in each washroom
Se hospedó 6 noches en octubre de 2020
Respuesta de Karan Thakur, el 1 dic. 2020
Dear Guest, Thank you for taking the time to complete our survey and for your honest feedback. We apologize for the floor being dirty, and dishes were not cleaned as well and you had to wash linen again. It was a busy day for us but this is unacceptable to us as well. We have hired a new professional cleaning company to avoid such issues. Our goal here at the PlanURstay is to meet and exceed your expectations but this time we failed. We would love to have you come back and stay with us anytime so we can prove to you that this is certainly not the usual service you will receive at our beautiful condo. Our staff works very hard to provide wonderful customer service and we feel bad that we seemed to have dropped the ball prior to your arrival. Thank you once again for letting us know about your experience so we can improve in the future. Regards. PlanURstay

10/10 Excelente

Osinowo

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
So special
It was great and nice
Se hospedó 1 noche en marzo de 2020
Respuesta de Karan Thakur, el 1 dic. 2020
Dear Osinowo, Thank you so much for taking the time to complete our survey and also for your kind comments. The condo is well kept both inside and out thanks to our hard-working team and we certainly appreciate your taking note of that fact. We are so happy that you enjoyed your stay and would love to host any future visits whenever you're in the area. Regards, PlanURstay

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant experience, clean facility, great hospitality. The view was amazing. As we were a family of five we appreciated having 2 bathrooms and the bedroom privacy. We also enjoyed the access to underground parking. Wonderful experience overall and would definitely return.
Se hospedó 2 noches en marzo de 2020
Respuesta de Karan Thakur, el 1 dic. 2020
Dear Guest, Thank you so much for taking the time to complete our survey and also for your kind comments. The condo is well kept both inside and out thanks to our hard-working team and we certainly appreciate your taking note of that fact. We are so happy that you enjoyed your stay and would love to host any future visits whenever you're in the area. Regards, PlanURstay

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and big. Beautiful property and amazing view.
Se hospedó 1 noche en febrero de 2020
Respuesta de Karan Thakur, el 1 dic. 2020
Thank you so much for taking the time to complete our survey and also for your kind comments. The Condo is well kept both inside and out thanks to our hard-working team and we certainly appreciate your taking note of that fact. We are so happy that you enjoyed your stay and would love to host any future visits whenever you're in the area. Regards, PlanURstay

6/10 Aceptable

Michael

Viaje familiar
Se hospedó 1 noche en noviembre de 2019
Respuesta de Sumeet Singh , el 23 dic. 2019
Hi Micheal, Thank you for taking the time to share your honest feedback. We appreciate your input and take your comments seriously. Our goal here at the PlanURstay Mississauga is to meet and exceed your expectations. We are sure will provide you with an outstanding experience on your next visit. Regards, PlanURstay Team