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Opiniones de The Sutton Place Hotel Toronto

4 out of 5
The Sutton Place Hotel Toronto
355 King St W, Toronto, ON

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 1627 de 2061 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 316 de 2061 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 2061 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 2061 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 2061 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis Enrique

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience
Se hospedó 2 noches en marzo de 2024
Respuesta de Julianna, el 9 abr. 2024
Hello Luis,Thank you for sharing your feedback! We're delighted to hear that you had a great experience during your stay with us. We strive to provide exceptional service and memorable stays for all our guests. We hope to have the pleasure of welcoming you back to The Sutton Place Hotel Toronto in the near future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Maria Antonia

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
La ubicación es muy buena y que el hotel te aparque el coche es muy cómodo,
Se hospedó 4 noches en marzo de 2024
Respuesta de Cekdar Akozel , el 2 abr. 2024
Hello Maria Antonia,¡Muchas gracias por compartir tus comentarios! Nos alegra mucho saber que has disfrutado de la ubicación de nuestro hotel y que encontrar aparcamiento con nuestra ayuda ha sido conveniente para ti. Nuestra ubicación privilegiada es una de nuestras mayores ventajas, y nos esforzamos por brindar comodidad y accesibilidad a nuestros huéspedes. Además, nos complace saber que nuestro servicio de aparcamiento ha contribuido a hacer tu estancia más cómoda. Esperamos poder recibirte nuevamente en el futuro y seguir proporcionándote una experiencia excepcional en cada visita. Si hay algo más en lo que podamos ayudarte o mejorar para tu próxima estancia, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que tu estancia sea lo más placentera posible. Saludos cordiales,Cekdar Akozel Guest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Jesus

Se hospedó 1 noche en febrero de 2024
Respuesta de Cekdar Akozel , el 22 mar. 2024
Dear Jesus,Thank you sincerely for your glowing rating of 5 out of 5! We are absolutely thrilled to learn that your stay with us at The Sutton Place Hotel Toronto was nothing short of excellent.Your satisfaction is of utmost importance to us, and we are delighted to have met your expectations in every aspect of your visit. Your feedback inspires and motivates us to continue delivering exceptional service to all our guests.We eagerly anticipate the opportunity to welcome you back for another wonderful stay in the future. Should you have any specific preferences or requests for your next visit, please feel free to share them with us. We are dedicated to ensuring that your next experience with us is just as flawless as this one.Warm regards,Cekdar Akozel Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Martha

Se hospedó 1 noche en enero de 2024
Respuesta de Julianna, el 1 feb. 2024
Hello Martha, Thank you for choosing The Sutton Place Hotel! We greatly appreciate you taking the time to leave us your perfect rating! We are thrilled to see that you enjoyed your stay. We hope we have the pleasure of welcoming you back soon! Until next time, Safe Travels! Best Regards, Julianna Calcagno Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El personal de recepción y limpieza muy amables y atentos. Siempre viendo la manera de ayudar. Cuarto muy amplio en comparación con cuartos de mismas especificaciones. La limpieza creo que puede ser mejor en alfombras. Pero en general me encantó el hotel por servicio, espacio y la ubicación. No como en restaurante así que no puedo opinar.
Se hospedó 6 noches en enero de 2024
Respuesta de julianna, el 27 ene. 2024
Hello Martha,Thank you for taking the time to share your feedback with us. We greatly appreciate your perfect rating! We are delighted to hear that you found our reception and cleaning staff to be friendly and attentive – it's always our goal to provide exceptional service. We're also pleased that you appreciated the spaciousness of your room and the convenient location.Your observation regarding the carpets is duly noted, and we apologize for any inconvenience caused. We will certainly address this matter with our housekeeping team to ensure a more thorough cleaning in the future.We appreciate your valuable comments and look forward to welcoming you back for another enjoyable stay.Warm regards,Julianna Calcagno Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Eugenio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena oocion a buen precio
El hotel boutique pero muy bonito, buen servicio, bien ubicado, buen precio, bien decorado,
Se hospedó 2 noches en diciembre de 2023
Respuesta de julianna, el 27 ene. 2024
Hello Eugenio, We are truly delighted to receive your perfect rating! It's fantastic to know that you enjoyed your stay. Thank you for choosing us, and we hope we have the pleasure of welcoming you back for another wonderful stay.Warm regards,Julianna Calcagno Guest Services Manager

10/10 Excelente

grisel

Se hospedó 7 noches en diciembre de 2023
Respuesta de Julianna, el 1 feb. 2024
Hello Grisel, Thank you for choosing The Sutton Place Hotel! We greatly appreciate you taking the time to leave us your perfect rating! We are thrilled to see that you enjoyed your stay. We hope we have the pleasure of welcoming you back soon! Until next time, Safe Travels! Best Regards, Julianna Calcagno Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Gran hotel con muy buena ubicación. Situado en frente del tram y cerca de la CN tower, es ideal para poder caminar y conocer Toronto. El personal siempre estuvo atento y el cuarto muy limpio. Excelente hotel.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ivan, el 24 oct. 2023
Dear Luis,Thank you for taking the time to rate your experience following your recent stay at King Blue Hotel Toronto.We look forward to your next visit. For the mean time, if we can be of any further assistance, please do not hesitate to contact us.Sincerely,Ivan Seva Guest Services Manager

8/10 Bueno

ANA GRISELDA

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muchas calles cerradas y construccion.
La regadera deja mucho que desear, la puerta del baño no cerraba y no la pudieron arreglar. Están reparando muchas calles alrededor, por lo que se encuentran cerradas y junto al hotel hay una enorme construcción, todo esto ocasiona mucho tráfico.
Se hospedó 4 noches en octubre de 2023
Respuesta de Ivan, el 17 oct. 2023
Dear Ana,Thank you for taking the time to share your feedback regarding your recent stay at the King Blue Hotel in Toronto. We sincerely appreciate your valuable input as it helps us identify areas for improvement and provide a better experience for our guests.We apologize for the inconvenience you experienced with the shower and the bathroom door. We take these matters seriously and have already initiated discussions with our maintenance team to ensure that such issues are addressed promptly and effectively. Your feedback will aid us in making the necessary improvements to enhance the overall comfort of our rooms.Regarding the construction and street repairs near our location, we understand that these external factors can sometimes result in increased traffic and noise levels. While these circumstances are beyond our control, we regret any inconvenience they may have caused during your stay. We recommend checking our website for updates on the local construction schedule, which may help you plan your future visits to the area more effectively.Once again, we appreciate your feedback and thank you for choosing the King Blue Hotel Toronto. We hope you will consider giving us another opportunity to serve you in the future, and we look forward to providing you with a more enjoyable and seamless experience.Warm regards,Ivan Seva Guest Services Manager

10/10 Excelente

Isabel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es magnífico, tiene todo.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Ivan, el 30 oct. 2023
Dear Isabel,Estimada Isabel,¡Gracias por tomarte un momento para compartir tu reseña sobre King Blue Hotel Toronto en Expedia! Nos complace mucho saber que has tenido una experiencia magnífica en nuestro hotel y que has encontrado todo lo que necesitas.Nuestro objetivo es proporcionar a nuestros huéspedes una estancia excepcional, y tus palabras son un gran estímulo para nuestro equipo. Si en algún momento deseas compartir más detalles sobre tu estancia o si tienes solicitudes especiales para tu próxima visita, no dudes en ponerte en contacto con nosotros.Esperamos tener el placer de recibirte nuevamente en el futuro y seguir proporcionándote un servicio de alta calidad. Gracias por elegir King Blue Hotel Toronto y por tu apoyo continuo.Atentamente,Ivan Seva Gerente de Recepción

10/10 Excelente

Brenda Beatriz

Se hospedó 6 noches en julio de 2023
Respuesta de Ivan, el 19 sept. 2023
Dear Brenda,Thank you for taking the time to rate your experience following your recent stay at King Blue Hotel Toronto.We look forward to your next visit. For the meantime, if we can be of any further assistance, please do not hesitate to contact us.Sincerely,Ivan Seva Guest Services Manager

10/10 Excelente

JOSE, CALIMAYA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Deben enviar instrucciones para saber como entrar al hotel ya que no tiene acceso a la calle principal
Se hospedó 1 noche en agosto de 2023
Respuesta de shivam, el 19 ago. 2023
Estimado/a,Gracias por su comentario. Lamentamos la confusión en cuanto al acceso al hotel. Entendemos que la ubicación puede ser un poco complicada debido a las restricciones de acceso desde la calle principal. Para brindar una mejor experiencia a nuestros huéspedes, tomaremos en cuenta su sugerencia y trabajaremos en proporcionar instrucciones claras y detalladas sobre cómo llegar al hotel desde diferentes puntos de la ciudad.Agradecemos su retroalimentación y esperamos que su próxima estancia con nosotros sea más cómoda y sin complicaciones.Saludos cordiales,Shivam Maggo Gerente de Servicios para Huéspedes

10/10 Excelente

YOLANDA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Ivan, el 2 ago. 2023
Dear Yolanda,Thank you for taking the time to rate your experience following your recent stay at King Blue Hotel Toronto.We look forward to your next visit. For the meantime, if we can be of any further assistance, please do not hesitate to contact us.Sincerely,Ivan Seva Guest Services Manager

10/10 Excelente

YOLANDA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Está en obra al rededor,entiendo que no depende del hotel Pedimos sacudir mejor las sábanas y almohadas
Se hospedó 1 noche en julio de 2023
Respuesta de Julianna, el 27 jul. 2023
Hello Yolanda, Thank you for taking the time to leave us your positive feedback! This is greatly appreciated as we take pride in providing our guests with exceptional comfort and hospitality. Your feedback helps us come up with new ways to improve our overall service and guest satisfaction. We sincerely apologize for any inconvenience caused by the construction in surrounding areas. Our team is actively working to decrease disturbance to our guests caused by the surrounding construction. We hope for the opportunity to welcome you back! Please feel free to reach out if there is anything we can do to make your next stay more enjoyable.Kind Regards, Julianna C. Guest Services Supervisor

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente,maravilloso
Se hospedó 1 noche en noviembre de 2022
Respuesta de Ivan, el 24 nov. 2022
Hi,Thank you for taking the time to rate your experience following your recent stay at King Blue Hotel Toronto.We look forward to your next visit. For the mean time, if we can be of any further assistance, please do not hesitate to contact us.Sincerely,Ivan Seva Guest Services Manager

10/10 Excelente

Leticia

Se hospedó 1 noche en junio de 2022
Respuesta de Ivan, el 28 jun. 2022
Hi Leticia, Thank you for taking the time to rate your experience following your recent visit at King Blue Hotel. We look forward to welcoming you back the next time your travel takes you back to the city. Sincerely, Ivan Seva

8/10 Bueno

Bianca

Le gustó: Limpieza y servicio y personal
Very nice room and staff! They advertised free breakfast but there was not really enough food.
Se hospedó 2 noches en febrero de 2022
Respuesta de Ivan, el 22 feb. 2022
Hi Bianca, Thank you for taking the time to write a review following your recent stay at King Blue Hotel Toronto. We are delighted to hear that you overall enjoyed your stay with us on this occasion and found our team to be very kind. We apologize for the shortcomings with our breakfast selections, kindly be assured we have shared your feedback with the team, to help continuously inspire us. We hope to have the pleasure of welcoming you back soon. Kindest regards, Ivan Seva | Guest Service Agent

10/10 Excelente

Eileen, Courtice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for theatre, very clean, large room, nespresso machine is a nice touch. We would definitely stay there again
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Sutton Place was beautiful, the staff was great, especially Michael at the Valet service. He gave us pointers on getting around and was very nice! Didn't eat at the restaurant, menu was not to our liking and way to expensive.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Michael

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Feroz

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location Excellent restaurant & staff
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean beautiful room
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

William

Viaje familiar
Excellent location for Roger’s Centre and theatre district.Streetcar stops outside the front entrance for any other exploring. Staff were absolutely fabulous. Friendly, efficient, professional and very helpful
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good value
Se hospedó 2 noches en abril de 2024

8/10 Bueno

David, DELAWARE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Alyssa

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Miranda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff, beautiful room! All around fantastic. Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Miranda, Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our staff and found your room beautiful. It's fantastic to know that your stay was all around fantastic, and we're delighted that you would choose to stay with us again in the future. We can't wait to welcome you back to The Sutton Place Hotel Toronto for another memorable stay!Best Regards, Julianna Calcagno Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karen

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel. Extraordinarily kind and helpful staff. Would definitely stay again when in Toronto.
Se hospedó 2 noches en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Karen, Thank you so much for your kind words! We're thrilled to hear that you found our hotel beautiful and that our staff went above and beyond to make your stay enjoyable. Providing exceptional service is always our priority, and we're delighted that our team made a positive impression on you. We look forward to welcoming you back to The Sutton Place Hotel Toronto whenever your travels bring you to the city again!Best Regards, Julianna CalcagnoGuest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Elsie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hard to catch a taxi. Some drivers not sure of this Hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Elsie, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with taxi service during your stay. We understand the importance of reliable transportation options for our guests, and we will address this issue with the appropriate parties to ensure a smoother experience in the future. If you have any specific suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back to The Sutton Place Hotel Toronto in the future.Best regards, Julianna CalcagnoGuest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Curtis

Viaje familiar
Hotel and rooms were very spacious and clean. Staff were all very professional, friendly, and accommodating. Although we didn’t have time to take advantage , the pool was clean looking and inviting. Beds were very comfortable and shower was great. Would definitely stay again at this hotel.
Se hospedó 3 noches en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Curtis, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel and rooms spacious and clean. Providing a comfortable and inviting environment for our guests is always our goal. It's wonderful to know that our staff was able to make your stay enjoyable with their professionalism, friendliness, and accommodation. We're glad you liked the look of our pool and found our beds comfortable. We can't wait to welcome you back to The Sutton Place Hotel Toronto for another enjoyable stay in the future!Best Regards, Julianna Calcagno Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Aarom

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a fantastic stay at this hotel, great service, polite and helpful staff, a shining beacon of the Toronto downtown hotel choices, I always recommend Sutton to my friends and family!
Se hospedó 3 noches en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Aarom,Thank you so much for your fantastic review! We're thrilled to hear that you consistently have a fantastic stay at our hotel. Providing great service and having polite and helpful staff are our top priorities, and we're delighted that we've been able to exceed your expectations. Your recommendation means the world to us, and we truly appreciate your loyalty. We look forward to welcoming you, your friends, and your family back to The Sutton Place Hotel Toronto for many more memorable stays!Best Regards, Julianna CalcagnoGuest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Tim, Thank you for the perfect rating! We're delighted that you had such a fantastic experience during your stay at The Sutton Place Hotel Toronto. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another 5-star experience in the future! If you need anything else or have any further feedback, please don't hesitate to let us know.Warm Regards,Julianna CalcagnoGuest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

GERALDINE, Halifax

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A really enjoyable stay in Toronto. The hotel was really good and the staff were excellent. Big shout out to the Irish chap at Reception who was moving back to Dublin. Good luck!
Se hospedó 3 noches en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Geraldine, Thank you so much for sharing your experience with us! We're delighted to hear that you had a really enjoyable stay in Toronto. It's wonderful to know that our staff, especially our Irish colleague, left a positive impression on you. We'll be sure to pass along your kind words and best wishes to him. We hope to have the pleasure of welcoming you back to The Sutton Place Hotel Toronto in the future!Best Regards, Julianna Calcagno Guest Services Manger The Sutton Place Hotel Toronto

6/10 Aceptable

Sophie, Cambridge

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Very clean rooms in good condition. Most of the staff were friendly and helpful. Area is very noisy - we heard loud music from nearby restaurant / club until early hours of morning. However the worst part was on our first night, drunk guest collapsed outside our room and cut head open. Had to ring down to Reception. Staff had seen guest walking through with bottle of whiskey in hand and still let him come upstairs. Had to ask for money back as nothing was offered and they did not seem bothered by the incident at all.
Se hospedó 2 noches en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Sophie, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms clean and in good condition, and we appreciate your kind words about our staff.We sincerely apologize for the inconvenience caused by the noise from the nearby restaurant/club and the disturbing incident with the intoxicated guest. The safety and comfort of our guests are of utmost importance to us, and we regret that this experience fell short of your expectations. Rest assured, we take incidents like this very seriously and are actively reviewing our procedures to ensure a similar situation does not occur in the future.We understand your disappointment and frustration, and we apologize for any inconvenience caused. Please know that we value your feedback and will use it to improve our services. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a much better experience.Warm Regards, Julianna CalcagnoGuest Survives Manager The Sutton Place Hotel Toronto

10/10 Excelente

Joanna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel, very clean. The room was spacious and comfortable. I removed one star because there was something weird going on with the lights. When we got into bed, the switch on one side of the bed would turn everything off, with no way for the person on the other side of the bed to keep the reading light on, or to leave the bathroom light on. That one master switch beside the bed (same one beside the door) turns everything off. Also the power plug on one side of the bed did not charge - there are no USB plug ins in the room, you need a converter for USB. The bar was a nice environment with some fun cocktails, the staff were friendly, the valet service very convenient, and it's well located within walking distance to a lot of places. We would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Joanna,Thank you for choosing The Sutton Place Hotel Toronto for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel beautiful, clean, and enjoyed the spacious and comfortable room.We appreciate your valuable feedback regarding the lighting situation and power plug concerns in your room. We are actively working to make improvements to our rooms and we will make sure to address these issues promptly. We apologize for any inconvenience this may have caused during your stay.Thank you for your kind words, and we look forward to welcoming you back to The Sutton Place Hotel Toronto for another enjoyable stay in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Debra

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is our second time staying and it’s as wonderful as the first time. The rooms are very quiet and clean and cozy
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Debra,Thank you for choosing The Sutton Place Hotel Toronto once again for your stay and for taking the time to share your experience with us. We are thrilled to hear that your second visit was as wonderful as the first.It's fantastic to know that you found our rooms quiet, clean, and cozy. Providing a comfortable and relaxing environment for our guests is always our top priority.We truly appreciate your continued loyalty and look forward to welcoming you back for many more memorable stays at The Sutton Place Hotel Toronto.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very friendly and accomadating
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 29 abr. 2024
Hello Emily, Thank you so much for your kind words! We're thrilled to hear that our staff made your stay enjoyable and memorable. Providing exceptional service is always our top priority, and we're delighted that you felt welcomed and well taken care of during your time with us. We look forward to welcoming you back to The Sutton Place Hotel Toronto in the future!Kind Regards, Julianna Calcagno Guest Services Manager The Sutton Place Hotel Toronto

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel in great location.
Se hospedó 3 noches en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Corey,Thank you for choosing The Sutton Place Hotel Toronto and for sharing your feedback with us. We're thrilled to hear that you had a great experience and found our hotel to be in a great location.We take pride in our convenient location, and it's wonderful to know that it added to the enjoyment of your stay.We hope to have the pleasure of welcoming you back to The Sutton Place Hotel Toronto for another great experience in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Shiloh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great overall experience
Se hospedó 4 noches en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Shiloh,Thank you for choosing The Sutton Place Hotel Toronto for your recent stay and for sharing your feedback with us. We're thrilled to hear that you had a great overall experience during your time with us.Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that we were able to meet your expectations.We look forward to the opportunity to welcome you back for another fantastic stay at The Sutton Place Hotel Toronto in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

BO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
pretty good place
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello BO,Thank you for choosing The Sutton Place Hotel Toronto and for awarding us with a perfect rating! We're absolutely thrilled to hear that you had such a fantastic experience during your stay with us.Your satisfaction is our utmost priority, and it's wonderful to know that we were able to meet and exceed your expectations.We can't wait to welcome you back for another outstanding stay at The Sutton Place Hotel Toronto in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacious room with beautiful finishings!
Se hospedó 2 noches en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello David, Thank you for choosing to stay at The Sutton Place Hotel Toronto and for sharing your experience with us. We're delighted to hear that you enjoyed your spacious room and found the finishings to be beautiful.Providing comfortable and aesthetically pleasing accommodations is important to us, and we're thrilled that you appreciated the design and space of your room.We hope to have the pleasure of welcoming you back for another enjoyable stay at The Sutton Place Hotel Toronto in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Liu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very big and luxurious rooms for a fairly reasonable price
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Liu,Thanhttps://apps.expediapartnercentral.com/lodging/content/awards/gallery.html?htid67589134k you for choosing The Sutton Place Hotel Toronto and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your room!Providing exceptional value and comfort to our guests is a priority for us, and we're thrilled that you appreciated the size and luxury of our accommodations.We look forward to the opportunity to welcome you back to The Sutton Place Hotel Toronto for another fantastic stay in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Chelsea

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay, felt like a resort!
Se hospedó 2 noches en febrero de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Chelsea,Thank you for choosing The Sutton Place Hotel Toronto for your recent stay and for sharing your feedback with us. We are delighted to hear that you had a lovely stay with us and that you felt like you were at a resort.Providing exceptional service and a comfortable experience for our guests is something we strive for, and we're thrilled to know that we succeeded in providing you with a memorable and enjoyable stay.We hope to have the pleasure of welcoming you back to The Sutton Place Hotel Toronto for another wonderful experience in the near future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Cole

Se hospedó 2 noches en abril de 2024
Respuesta de julianna, el 21 abr. 2024
Hello Cole, Thank you for choosing The Sutton Place Hotel Toronto and for awarding us with a perfect rating! We're absolutely thrilled to hear that you had such a fantastic experience during your stay with us.Your satisfaction is our utmost priority, and it's wonderful to know that we were able to meet and exceed your expectations.We can't wait to welcome you back for another outstanding stay at The Sutton Place Hotel Toronto in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de julianna, el 18 abr. 2024
Hello Deborah,Thank you for the perfect rating! We are overjoyed to hear that you had a pleasant experience during your stay at The Sutton Place Hotel Toronto. It's fantastic to know that we met or exceeded your expectations, and we appreciate your recognition of our efforts. We look forward to the opportunity to host you again for another exceptional stay in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de julianna, el 18 abr. 2024
Hello Andrew,Thank you for the perfect rating! We are overjoyed to hear that you had a pleasant experience during your stay at The Sutton Place Hotel Toronto. It's fantastic to know that we met or exceeded your expectations, and we appreciate your recognition of our efforts. We look forward to the opportunity to host you again for another exceptional stay in the future.Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and nice big clean room.
Se hospedó 2 noches en abril de 2024
Respuesta de julianna, el 18 abr. 2024
Hello Paul, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff and spacious, clean rooms met your expectations. We hope to welcome you back to The Sutton Place Hotel Toronto soon for another wonderful experience!Warm regards,Julianna CalcagnoGuest Services ManagerThe Sutton Place Hotel Toronto

10/10 Excelente

Amanda

Se hospedó 4 noches en abril de 2024