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Opiniones de TownePlace Suites by Marriott Toronto Oakville

2.5 out of 5
TownePlace Suites by Marriott Toronto Oakville
754 Bronte Road, Oakville, ON

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 52 de 69 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 11 de 69 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 69 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 69 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 69 opiniones" "

9.6/10

Limpieza

9.8/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Updated, well appointed rooms. Spacious and comfortable. Breakfast was good and china plates and proper cutlery are provided minimizing plastic waste.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Barry

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Of all the hotels stays me and my family have had in the past hockey season this hotel was by far the best .
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Alfredo, Plano

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's a very nice hotel for the price, especially if you get one of the suites that has two tvs. It's fantastic for families and it has a free breakfast that is actually pretty varied and delicious and we'll have something for everyone. It's not exactly close to Toronto, most things are a 30 to 40 minute drive, but you'll save a ton of money versus a downtown hotel. The rooms are slightly above average but they're nothing special. Making a mistake though, everything is quite nice and has a homey feel to it. Definitely recommended if you've got your kids with you!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Jacqueline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Natasha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a wonderful stay. The staff were lovely and accommodating. I really loved that the toiletries weren't made from single-use plastic containers. I'd love to see more sustainable initiatives like this including with the free breakfast - there were both regular plates, cutlery, etc. and also disposable - why not just have all regular/reusable to cut down on waste?
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jackie

Viaje familiar con niños
Le gustó: Servicios
Should provide a broom in room for when you have small children eating
Se hospedó 2 noches en abril de 2024

10/10 Excelente

henriette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the kitchenette and was really impressed by how well stocked the kitchen was. A great help. I economical, convenient, lovely and fresh
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Jiayi

Se hospedó 4 noches en marzo de 2024

4/10 Malo

Sheri

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The bathroom in the first room appeared to not have been cleaned. Hair and other remnants in the shower and around the toilet. The walls and doors were damaged. I was worried we would be accused of causing the damage and be charged, so I did take pictures. The hallways were dirty, both tile and carpets. The finishes from whatever work that had been done were very poorly completed. Wallpaper is lifting, gaps where materials were cut too short or crooked. Paint splatters on the floors. Spoke with front desk regarding our dirty room who gave us an upgraded room. Somewhat cleaner but shower was also dirty with hair, yellowing and broken tile. Dirty around the baseboards and corners. Not hard to see especially with the dark floors. We were not nitpicking. Carpet in the bedroom, next to the closet is wet for whatever reason. We left it at that and just dealt with it. Did not want to complain again. Just a little shocked being that this hotel carries the Marriott name. We certainly paid enough for the room and had higher expectations.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Shannon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and newer hotel. Friendly staff. Really great breakfast included. Beds were very comfortable.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Carol Ann

Viaje familiar
Beautiful and clean rooms. The guy at the front desk was wonderful
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Irene

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay for families. The suite was clean and comfortable. The whole family had a great time.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jackie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jackie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was amazing
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Cristina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check-in and checkout were quick and painless, and the staff generally friendly and helpful. We were even able to check-in an hour early. Parking is simple and close, and the elevators were also close and quick. I loved the layout of their 1 bedroom suite. It was like a small condo. Perfect for the type of getaway we were looking for. A few notes on though - the mattress is plush and the pillows are soft. It was good for me, but may be a problem for anyone who is used to, prefers or needs a firmer mattress and/or pillow. The hotel was quiet and fairly clean. Same with the room, though the A/C/heat units are a bit loud. It didn't bother us, but I can see how it could be an issue for others. The curtains could be a bit wider (or maybe add snaps or something to connect the two sides in the middle?) as there is a gap between the two sides. In our particular room, the washroom door required a bit more of a push to get it to shut properly. (And if your a solid, six foot tall person, you may find it a bit small). Location-wise - It's close to the highway, and about 5-10 mins drive from shops, a grocery store and LCBO (Google maps is a great resource). They might not have room service, but you can order from Uber Eats and get food delivered to the hotel. Overall I really enjoyed our stay. Thanks TownePlace!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff were extremely helpful and friendly!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kam

Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Raghbir

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jaesen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic stay, has everything you need!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Norry

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
First time Tv did not work. Second room we got locked out in bathroom. Nice staff though. Good breakfast
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Clara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the newly renovated Townplace Suites. I love the addition of the breakfast area and breakfast choices for Travellers. It is quiet, clean and the staff are friendly ,knowledgeable and very accommodating. Keep up the good work.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Peggy, MISSISSAUGA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great Hotel!

10/10 Excelente

Robert, Ashburn

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sara

Le gustó: Limpieza
Enjoyed stay at this hotel very much
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jasneet

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Éric

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Oakville Suite Hotel, quality and service!
Brand-new hotel facility with fantastic suites, including fully equipped kitchen and work areas within the suites are ideal for short or longer stays. Dining area with excellent free self-serve breakfast is really enjoyable. Outside barbeque and dining area is fantastic, connected to nice indoor pool with gym. Conference area is good for medium size groups and longer stays are supported with full laundry and helpful service.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Stephen, Belmont

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a newly refurbished and rebranded hotel and all the facilities and furnishings show it. The rooms are very spacious and comfortable. Beds and linens are top notch. Rooms are equipped for meal preparation and storage but unfortunately there are no grocery stores nearby. No restaurant on site and limited dinning nearby. The included breakfast is decent buffet style food. Overall a pleasant place to stay.
Respuesta de Assistant Front Office Manager, el 6 nov. 2023
Hello Stephen,We are very happy to hear your kind feedback about your stay with us and that you enjoyed your room and the breakfast.Also I would like to inform you that not directly around the hotel but there are local shops between 5 to 7 minutes of drive distance, hoping that it would be convenient for your next stays.We are looking to host you soon again at your home away home...Kind Regards,

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent thank you
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Manager, el 6 nov. 2023
Hello Julia,Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us.Looking forward to host you soon again...Kind regards,

10/10 Excelente

Rick

Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Manager, el 28 oct. 2023
Thank you!

10/10 Excelente

Rosella

Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Front Office Manager, el 28 oct. 2023
Thank you!

10/10 Excelente

Fatihat

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Dead flies around the AC. Pool filter not running so the water is sitting there, not being filtered or cleaned. Too much chlorine in the pool to make-up for the malfunction filter. Rev was great, and she changed my room on the 9th floor because wifi and tv were not working. Gym was clean and excellent. Breakfast was good. I would return again despite the broken pool filter. Great customer service.
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Front Office Manager, el 28 oct. 2023
Ms. Fatihat, Thank you so much for your response. I am glad that I could be help and please know that we are actively fighting with the seasonal bugs. I shared your comments about the pool with Maintenance Team.Looking forward to host you again.

10/10 Excelente

Andre

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Manager, el 28 oct. 2023
Hello Andre,Thank you so much for your comments!We are looking forward to host you again at your home away home soon.Regards,

10/10 Excelente

Duanyang

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good experience
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Front Office Manager, el 28 oct. 2023
Thank you!

10/10 Excelente

Jason

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quality of the hotel was more than other Towneplace suites I have stayed at. Definitely stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Jason,Thank you so much for your kind words!We are very happy to hear that your stay exceeded your expectations.As a newly renovated hotel, we do try our best to make a difference, and I will be sharing your feedback with our team as well.Whenever the wind brings you here, we look forward to host you again.Kindest regards,Revna Uzumcu

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Another amazing Marriot experience
Amazing friendly staff. Clean room, even let me and my girl check in early. Just amazing service. The marriot never disappoints.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 6 oct. 2023
Thank you for your wonderful review. We appreciate your feedback and hope you will stay with us again.

6/10 Aceptable

Jeffrey

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Jeffrey,Thank you so much for taking your time to fill the survey.We are very happy to hear that you enjoyed your time with us.Whenever you wish, we are looking forward to host you again.Kind regards,

10/10 Excelente

Deb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Deb,Thank you so much for taking your time to fill the survey.We are very happy to hear that you enjoyed your time with us.Whenever you wish, we are looking forward to host you again.Kind regards,

10/10 Excelente

Olivia

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right off the highway so convenient to travel to neighboring towns. Close to food and shopping
Respuesta de Management, el 6 oct. 2023
Thank you for posting a review, we appreciate your feedback.

8/10 Bueno

Dipak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Dipak,Thank you for taking your time to fill the survey.It is great to see that you enjoyed your stay and whenever you wish, we look forward to host you again.Kind regards,

8/10 Bueno

Kimberley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great spot for being in between Toronto and the Falls. The front desk staff were lovely and the breakfast was good, but we felt bad because they seem understaffed. Due to the holiday weekend, it was packed! Room was nice - roomy and the outdoor seating area was nice. Room was roomy and clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 6 oct. 2023
Dear KimberleyThank you for taking the time to write a review. We appreciate your feedback and apologize if we were not able to attend to everyone's needs during your stay. The staff at TownePlace Suites are fabulous and definitely work hard when the hotel is very busy. It is not always easy to predict guests needs however I feel that the staff always do there best.

10/10 Excelente

Barry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were very clean, and staff were very professional. Hotel should be very happy with there staff. Will definitely stay again.
Se hospedó 2 noches en agosto de 2023
Respuesta de Management, el 6 oct. 2023
Dear BarryThank you for letting us know how happy you were with your stay at TownePlace Suites. Look forward to having you stay with us again.

10/10 Excelente

Jamie Avard

Se hospedó 6 noches en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Jamie,Thank you so much for taking time to fill the survey.As TPS team, we look forward to host you again.Kind regards,

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good place to stay
Very welcoming staff and comfortable rooms.
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Kenneth,Thank you so much for taking time to fill the survey.We are so happy to hear that you enjoyed your time with us. I shared your kind comments with our team members as well.Whenever wind brings you here, we look forward to host you again.Kindest regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great experience
Very friendly and helpful staff. Great location, right off the freeway, but not loud, and close to lots of stuff. We had a quiet stay, and the room was very spacious. It was also very clean! Thank you!
Se hospedó 2 noches en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Anonymus,Thank you so much for taking time to fill the survey.We are so happy to hear that you enjoyed your time with us. I shared your kind comments with our team members.Whenever wind brings you here, we look forward to host you again.Kindest regards,Revna Uzumcu

6/10 Aceptable

Khaled

Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Khaled,Thank you for taking your time to fill the survey.We are sad to see that your stay did not meet your expectations. Please,if you have any feedbacks for us, we are always here to listen.We wish to host you again in the future.Kind regards,Revna Uzumcu

10/10 Excelente

KEISHA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property recently renovated. Spacious. Very clean. Modern. Excellent customer service.
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Keisha,Thank you so much for taking time to fill the survey.We are so happy to hear that you had a great time at our property. I shared your kind comments with our team members as well.Whenever wind brings you here, we look forward to host you again.Kindest regards,Revna Uzumcu

10/10 Excelente

Eric

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly, helpful and accommodating staff. The breakfast was awesome it even include oatmeal with fixings. Our room had everything in it including dishwasher soap. It was a great experience in Canada.
Se hospedó 7 noches en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Eric,Thank you so much for taking time to fill the survey.We are so happy to hear that you enjoyed your time with us. I shared your kind comments with our team members. Whenever wind brings you here, we look forward to host you again.Kindest regards,Revna Uzumcu

10/10 Excelente

Ausra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent customer service
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 oct. 2023
Dear Austra,Thank you so much for taking time to fill the survey.We are so happy to hear that you enjoyed your time with us. I shared your kind comments with our team members.Whenever wind brings you here, we look forward to host you again.Kindest regards,Revna Uzumcu