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Opiniones de Grand Hotel and Apartments Townsville

4.5 out of 5
Grand Hotel and Apartments Townsville
8-10 Palmer Street, South Townsville, QLD

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 563 de 998 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 316 de 998 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 73 de 998 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 26 de 998 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 998 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lucio Andrés

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Sarah Leigh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic units and is great location. Totally recommend staying here
Se hospedó 3 noches en marzo de 2024
Respuesta de Dane Trezise - Front Office Manager, el 12 mar. 2024
Good Morning Sarah,Thank you so much for taking the time to review your recent stay with us and providing such valuable feedback.We are very grateful and look forward to welcoming you back again soon.

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were amazing and very accommodating. Room was clean and comfortable and parking was really easy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dane Trezise - Front Office Manager, el 4 mar. 2024
Good Morning Lauren,Thank you so much for taking the time to review your recent stay with us and providing such wonderful feedback. We look forward to welcoming you back again soon.

6/10 Aceptable

Jason

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We were told that it would be an extra $25 per night for parking, then got in the elevator where it advertised accommodation included free undercover parking.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 4 feb. 2024
Good Morning Jason,Thank you for taking the time to review your recent stay with us. We greatly appreciate your feedback from your recent stay. The information you read in the elevator is for when you are booking a certain package.Sorry for any confusion and we look forward to welcoming you back again in the near future.

10/10 Excelente

Donna

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great location
Booked in last minute the morning after Cyone Kirralee crossed the coast and you would not have known more than half of Townsville had no power. The staff were efficient at checkin considering some had no power themselves at home. I had requested online if we could have a high floor and upon check in this was confirmed. We stayed in a 1 bedroom suite which was roomy with a decent size balcony. If the football had of been on we would have been able to see people in the stands. The pillow menu is a must. Choice of regular, latex or feather down. Once chosen delivered to door with 10min. There is no restaurant onsite but close enough to walk to plenty of options. Rooms are very quiet and blockout curtains are great for a sleep in The only negative is the step in bath/ shower. Someone older with less mobility would have issues getting in as it is quite high.
Se hospedó 3 noches en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 4 feb. 2024
Good Morning Donna,Thank you for taking the time to leave such a lovely review from your stay. We are so happy we could help you during what was a very hot weekend post cyclone and Air Conditioning was very much needed.I hope everything was fine for you at hope post cyclone and we look forward to welcoming you back when there is not a major weather even occuring.

10/10 Excelente

kiall

Se hospedó 1 noche en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 20 mar. 2024
Good Morning Kiall,Thank you for taking the time to review your recent stay with us and providing such valuable feedback from your stay. We look forward to being able to welcome you back again soon.

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 28 ene. 2024
Good Morning Simon,Thank you for taking the time to review your recent stay with us and providing valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 Excelente

Erin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely place to stay. Was there two nights for work and was very happy with the accommodation.
Se hospedó 2 noches en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 23 ene. 2024
Good Morning Erin,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and look forward to welcoming you back again soon.

8/10 Bueno

Emily

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and tidy hotel room, very basic but bed very comfortable.
Se hospedó 2 noches en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 15 ene. 2024
Good Morning Emily,Thank you for taking the time to review your recent stay with us and provide valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 Excelente

Deb

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay, Loved our 1bedroom and stoked with the rate. Loved the friendly, efficient staff. Have stayed here a few times and no doubt will be back again.
Se hospedó 1 noche en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 8 ene. 2024
Good Morning Deb,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

8/10 Bueno

Timothy

Se hospedó 1 noche en enero de 2024
Respuesta de Dane Trezise - Front Office Manager, el 8 ene. 2024
Good Morning Timothy,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 Excelente

Tony

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Location Location Location
We booked this through an app. Stayed one night on a grandparents/grandchildren brief trip. Booking: Easy, informative and straightforward. Check-in: Check-in was a great start to our stay. The front office staff were friendly, polite, professional and efficient. Could not ask for a better indication of an enjoyable stay. We were not dissapointed. Room: The room was a one bedroom apartment with a double bed in living room. The room was spotlessy clean and in excellent condition. The kitchen had a good sized fridge and all the amenities needed, plus more. Further the was quiet with regards to outside noise, etc. The bed was comfortable and a good nights sleep was had. Car park: An undercover car park was available. Check-out: Check-out was straight forward with no delays. Hotel Staff: To both front office and housekeeping, thank you as you ensured our stay was an enjoyable and memorable one. Location: Whether in Townsville for business or leisure, this accommodation is a stones throw from the CBD and located in the middle of some great cafes and restaurants.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 4 ene. 2024
Good Morning Tony,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 4 ene. 2024
Good Morning Angela,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 Bueno

Gayle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight with dinner getaway.
Great spacious size room with kitchen and seperate bedroom. Also enjoyed a balcony setting. Many Restaurants within meteres with relaxed outdoor dining or air conditioned seating. Good undercover or just gated security parking. I’m not a tall person so found getting into shower within a bath tub a bit or a leap and always worry about slipping. But overall enjoy our short stay. Friendly staff. Will stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 4 ene. 2024
Good Morning Gayle,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 Bueno

Marissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick, comfortable one night stay
Always enjoy our stay at the Grand Mercure. Good location, with comfortable and clean rooms. Price is reasonable considering it’s the busy festive season.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 4 ene. 2024
Good Morning Marissa,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 Bueno

Graham

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel to stay at and conveniently located. Clean and comfortable. Need to book direct for free parking otherwise chargeable. Strong sunshine in morning cannot be blocked out since fixed desk is in the way. Definitely recommended as a very good place to stay!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 19 nov. 2023
Good Morning Graham,Thank you for taking the time to review your recent stay with us. We are very grateful for your feedback and look forward to welcoming you back again soon.

6/10 Aceptable

Richard

Viaje familiar
Le gustó: Limpieza
Perfect for a short stay in Townsville.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 19 nov. 2023
Good Morning Richard,Thank you for taking the time to review your recent stay with us and for the lovely review.We look forward to welcoming you back again soon.

10/10 Excelente

Jason

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Frequent traveller But first time at this hotel Friendly staff Clean, quiet, neat and comfortable Ticked all the boxes for my stay I'll be back
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 12 nov. 2023
Good Morning Jason,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and look forward to welcoming you back again soon.

8/10 Bueno

Peter

Se hospedó 1 noche en noviembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 12 nov. 2023
Good Morning Peter,Thank you for taking the time to review your recent stay with us. We look forward to being able to welcome you back again soon.

10/10 Excelente

Christie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 7 nov. 2023
Good Morning Christie,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

10/10 Excelente

Sharon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I'll be back
Very comfortable stay for 2 nights while working in Townsville. Would have liked a room with a better view, but it was ok.
Se hospedó 2 noches en octubre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 22 oct. 2023
Good Morning Sharon,Thank you so much for taking the time to review your recent stay with us and provide such lovely feedback. Please on your next booking look at some of our rooms that guarantee a view over the city or towards the stadium.Kind Regards,Dane TreziseFront Office Manager

10/10 Excelente

Graeme

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was fantastic from start to finish, even if I did break the door from the car park to the reception area...
Se hospedó 1 noche en octubre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 31 oct. 2023
Good Morning Graeme,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We have attended to the door and there is no issue.We look forward to welcoming you back again soon.

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Townsville
Great staff , clean rooms.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 17 oct. 2023
Good Afternoon Louise,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 Bueno

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall good stay
Se hospedó 4 noches en octubre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 17 oct. 2023
Good Afternoon Matthew,Thank you for taking the time to review your recent stay with us and providing such valuable feedback.

8/10 Bueno

Gene

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 17 oct. 2023
Good Afternoon Gene,Thank you for taking the time to review your recent stay with us and providing such valuable feedback.

2/10 Terrible

Chris

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poor service and facilities
Extremely disappointed.. I have been staying at the Grand for many years and I won’t be back. Noisy fridge, aircon and the entry handle to my room was broken. I was held to ransome with $50 parking addional and then they wanted an extra $40 for 12 checkout..The staff weren’t very helpful…I won’t be staying there again
Se hospedó 2 noches en octubre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 17 oct. 2023
Good Afternoon Chris,Thank you for taking the time to review your recent stay with us. We are very sorry to hear you had a few items that made your stay uncomfortable.I will have our maintenance go through your room to look at the items in the room to ensure no future guests are affected.We do our best to provide you will all the information we can on our facilities and that parking is subject to availability. We are very fortunate that street parking is available free of charge over night also.Thank you again for taking the time to provide the feedback, we do hope you will give us the opportunity to change your mind about us.

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, good clean, modern room, only downfall is parking is not included and pay for each night.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 4 oct. 2023
Good Morning Lisa,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back on your next stay.If you book with us direct or through our website our outdoor gated parking is also free of charge.

2/10 Terrible

David

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Place was dirty and old nothing like photos and reviews
Se hospedó 1 noche en octubre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 3 oct. 2023
Good Afternoon David,Thank you for taking the time to review your recent stay with us. I am sorry that we were not up to the standards you were expecting. We will perform a full check of you room to ensure everything is up to standard so this does not occur for any future guests.We hope we can accommodate you again soon to show you what our accommodation is truly like.

8/10 Bueno

Colleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was clean & comfortable and staff were pleasant and helpful with any of our concerns. However, there never seemed to be hot water for a shower morning or evening. The concept of having to pay a $250 bond (card only, no cash) on top of advanced payment of room did seem odd to me.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 3 oct. 2023
Good Morning Colleen,Thank you for taking the time to review you recent stay with us and providing such valuable feedback. We want to apologise that you experienced issues with the hot water on your stay, this was an unexpected issue with a leaking pipe and we appreciate your understanding.We look forward to welcoming you back again soon.

10/10 Excelente

Jayci

Viaje familiar
We had an Eco stay it was fantastic close to the pool for the kids, big spacious rooms, comfortable beds and a bath tub! Loved it!!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 3 oct. 2023
Good Morning Jayci,Thank you so much for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

2/10 Terrible

Emily

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
We stayed for the week whilst my husband has chemo. The day we checked in we rang reception as the tv wasn’t working, was told it was a hotel wide problem and never fixed. Then on the second last day we came home from hospital to find out there wasn’t any water for hours. Once the water was back on there wasn’t any hot water. Rang reception and was told to leave tap running untill hot came through, left it running for an hour and still nothing at 10pm (no shower for the family). Again in the morning rang reception as there wasn’t any hot water, was told to just leave the tap running again. Another half an hour later and still not hot water. Reception staff very unhelpful and told me there was nothing she could do. Having a patient to take to hospital without a hot shower is disgusting. Very disappointed in how the situation was handled.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 2 oct. 2023
Good Morning Emily,Thank you for taking the time to review your recent stay and provide your valuable feedback. I do want to apologies and thank you for understanding that we had an emergency plumbing incident that has affected the hotels hot water. I understand this was very inconvenient and we do wish to give our sincere apology over the issue. We also want to wish you both the best of luck with your husbands treatment.

10/10 Excelente

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable beds washer and dryer in room. Plus a nice kitchenette.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 29 sept. 2023
Good Morning Joanne,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 Excelente

Francine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, easy chech in/out. Spacious room, close to everything.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 26 sept. 2023
Good Morning Francine,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 Excelente

JOYCE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unit clean, staff helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 19 sept. 2023
Good Morning Joyce,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We greatly appreciate it and look forward to welcoming you back again soon.

8/10 Bueno

sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 18 sept. 2023
Good Morning Sarah,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wow what a great hotel. Staff are so friendly The premium 1 bd apartment had everything you could need The parking was good and everything in walking distance
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 11 sept. 2023
Good Morning Christina,Thank you for taking the time to review your recent stay and provide such lovely feedback. We look forward to welcoming you back again soon.

8/10 Bueno

stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was perfect close to many restaurants and just a short walk over the river to the city. The staff were very helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dane Trezise - Front Office Manager, el 10 sept. 2023
Good Morning Stephen,Thank you for taking the time to review your recent stay with us and providing such valuable feedback from your stay. We look forward to being able to welcome you back again soon.

10/10 Excelente

Lynne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was excellent and within walking distance to town. The staff at reception are friendly and their service is exceptional.
Se hospedó 3 noches en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 31 ago. 2023
Good Morning Lynne,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 Excelente

Scott

Se hospedó 4 noches en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 27 ago. 2023
Good Morning Scott,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 Excelente

Bradley

Se hospedó 1 noche en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 13 sept. 2023
Good Morning,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Servicios
The only thing I could complain about would be the toilet seat……uncomfortable :) that’s it the rest was great, really nice.
Se hospedó 2 noches en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 22 ago. 2023
Good Morning Michael,Thank you for taking the time to review your stay and letting us know about the toilet in the room. We will have our maintenance team look into this and replace so it is not an issue for future guests.Thank you again and we look forward to welcoming you back again soon.

2/10 Terrible

Rhonda

Se hospedó 1 noche en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 10 sept. 2023
Good Afternoon Rhonda,Thank you for reviewing your recent stay and I am sorry that you stay was not up to your expectations. We hope we can see you again soon so we have the opportunity to impress you on a future stay.

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best choice for a trip to Townsville
Great location and staff are always friendly and happy to help. I always choose to stay here when I am in Townsville.
Se hospedó 4 noches en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 20 ago. 2023
Good Morning,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and look forward to welcoming you back soon.

8/10 Bueno

Joe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 16 ago. 2023
Good Morning Joe,Thank you for taking the time to review your recent stay with us and provide feedback. We look forward to welcoming you back again soon.

6/10 Aceptable

Shannan

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The rooms are starting to show their age, was looking forward to a soak in the amazing deep bath, but the hot water on flat out hot was barely luke warm. Air-conditioning was super cold in the lounge, not so good in the bedroom. Beds were comfortable and the courtesy bottle of water by the bed was a nice touch. At the time of booking wotif didn't indicate that available parking was an extra charge and didn't indicate it was a smoke free property. Good to see they have updated this. Whilst I followed the rules and left the property grounds a number of people were smoking on their balconies anyway.
Se hospedó 1 noche en julio de 2023
Respuesta de Dane Trezise - Front Office Manager, el 14 ago. 2023
Good Morning Shannan,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We thank you for brining up some of the issues you have had during your stay and will have our team looking into this concerns to avoid it happening in the future.You are correct we are a non-smoking hotel and do our best to enforce this so all of our guests can enjoy a smoke free area.Thank you again for your valuable feedback, we look forward to being able to welcome you back again soon.

10/10 Excelente

Amanda

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2023
Respuesta de Dane Trezise - Front Office Manager, el 7 ago. 2023
Good Morning Amanda,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 Excelente

Mark

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff fantastic and lovely .. all good they just forgot to change pillow cases from last guest …. So sorted that
Se hospedó 1 noche en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 7 ago. 2023
Good Morning Mark,Thank you for taking the time to review your recent stay and providing such lovely feedback. We are very grateful and appreciate your understanding and patience allowing the team to fix your linen.We look forward to welcoming you back again soon.

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and convenient
Se hospedó 1 noche en agosto de 2023
Respuesta de Dane Trezise - Front Office Manager, el 3 ago. 2023
Good Morning Chris,Thank you for taking the time to review your recent stay with us and providing such lovely feedback.We look forward to welcome you back again soon.

8/10 Bueno

Janice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay here again. Value for money.
Se hospedó 1 noche en julio de 2023
Respuesta de Dane Trezise - Front Office Manager, el 2 ago. 2023
Good Morning Janice,Thank you so much for taking the time to review your recent stay and for the lovely words.We look forward to welcoming you back again soon.

8/10 Bueno

Richelle

Double room entrance was a bit difficult with luggage and angles to the bathroom also unusual. But everything else fine
Se hospedó 1 noche en julio de 2023
Respuesta de Dane Trezise - Front Office Manager, el 30 jul. 2023
Good Morning Richelle,Thank you for taking the time to review your stay with us and provide such lovely feedback. We are very grateful and look forward to being able to welcome you back again soon.